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HomeCompaniesFa Ewjt Saasfaprod1 Fa Ocs Oraclecloud Com Cx 2Digital Workplace - Engineer

Digital Workplace - Engineer

Fa Ewjt Saasfaprod1 Fa Ocs Oraclecloud Com Cx 2 · Missouri, United States; US Missouri (Lees Summit) C50 · On Site · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyFa Ewjt Saasfaprod1 Fa Ocs Oraclecloud Com Cx 2
TitleDigital Workplace - Engineer
Normalized title-
Department / teamGlobal Technology
LocationMO, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-22 / 2026-06-23
Changed / last seen2026-06-23 / 2026-06-23

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fa Ewjt Saasfaprod1 Fa Ocs Oraclecloud Com Cx 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
Department jobsActive postings in Global Technology.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFa Ewjt Saasfaprod1 Fa Ocs Oraclecloud Com Cx 2
Source907773df-d032-42dc-b60a-978734f5ac21
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description OSI (an EXL company) is seeking a Desktop Support Technician in Lee’s Summit, MO. The role is 100% onsite and would focus on all aspects of the laptop life cycle as well as providing Level 1 and 2 support for the Help Desk and onsite/remote support. The ideal candidate will have a Desktop Support background possessing high attention to detail and organizational skills. Work location: Lee’s Summit, MO 64086 Salary budget: 55K to 62K USD + bonus Responsibilities Imaging, configuring, and shipping of new hire and replacement laptops using predefined roles along with user specific needs Asset management maintaining accurate inventory tracking of shipped and returned equipment in accordance with process guidelines Test and repair returned hardware as necessary Assist with testing of new hardware, software, and network technologies Provide technical support to remote users and other internal departments Responding to service calls, emails, and tickets to troubleshoot the nature of reported problems.  Take the necessary steps to resolve reported issues and close reported issues in SNOW/Service Now Ticketing System Assist on small to medium IT projects as needed Assist with vendor and 3 rd party resources as needed Communicate and escalate issues to other members of the Global IT Team when necessary Adhere to Company SLA’s Perform any other duties as assigned Qualifications 2-5 years Desktop Support Experience 2-5 years of Windows 10/11 Experience 1-2 years of Staging & Imaging Tools Experience  1-2 years of Ticket Documentation (in Corp Environment following ITIL guidelines a plus) Experience with and knowledge of Active Directory Experience with and knowledge of Office365, Teams, and Outlook Experience with client side SCCM Software Center and Configuration Manager a plus Strong attention to detail and critical reasoning skills Ability to problem solve and determine resolution for technical issues Strong individual work ethic while possessing and exhibiting team-oriented mindset Ability to manage multiple projects at once while handling time sensitive urgencies Excellent communication and client relation skills Organization EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals. Company EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com . EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.

Full job record

Job ID85db536231d1c74c2959623d638ae039aae2c8b5
Org ID3ea3b397-9a23-408a-8421-50fd1d902746
Source ID907773df-d032-42dc-b60a-978734f5ac21
Board ID907773df-d032-42dc-b60a-978734f5ac21
Provideroracle_hcm
Provider Job Key15808
TitleDigital Workplace - Engineer
Normalized Title
Statusactive
Activeyes
Location TextMissouri, United States; US Missouri (Lees Summit) C50
DepartmentGlobal Technology
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionMO
City
Salary RawDescription OSI (an EXL company) is seeking a Desktop Support Technician in Lee’s Summit, MO. The role is 100% onsite and would focus on all aspects of the laptop life cycle as well as providing Level 1 and 2 support for the Help Desk and onsite/remote support. The ideal candidate will have a Desktop Support background possessing high attention to detail and organizational skills. Work location: Lee’s Summit, MO 64086 Salary budget: 55K to 62K USD + bonus Responsibilities Imaging, configuring, and shipping of new hire and replacement laptops using predefined roles along with user specific needs Asset management maintaining accurate inventory tracking of shipped and returned equipment in accordance with process guidelines Test and repair returned hardware as necessary Assist with testing of new hardware, software, and network technologies Provide technical support to remote users and other internal departments Responding to service calls, emails, and tickets to troubleshoot the nature of reported problems.  Take the necessary steps to resolve reported issues and close reported issues in SNOW/Service Now Ticketing System Assist on small to medium IT projects as needed Assist with vendor and 3 rd party resources as needed Communicate and escalate issues to other members of the Global IT Team when necessary Adhere to Company SLA’s Perform any other duties as assigned Qualifications 2-5 years Desktop Support Experience 2-5 years of Windows 10/11 Experience 1-2 years of Staging & Imaging Tools Experience  1-2 years of Ticket Documentation (in Corp Environment following ITIL guidelines a plus) Experience with and knowledge of Active Directory Experience with and knowledge of Office365, Teams, and Outlook Experience with client side SCCM Software Center and Configuration Manager a plus Strong attention to detail and critical reasoning skills Ability to problem solve and determine resolution for technical issues Strong individual work ethic while possessing and exhibiting team-oriented mindset Ability to manage multiple projects at once while handling time sensitive urgencies Excellent communication and client relation skills Organization EXL is the indispensable partner for leading businesses in data-led industries such as insurance, banking and financial services, healthcare, retail and logistics. We bring a unique combination of data, advanced analytics, digital technology and industry expertise to help our clients turn data into insights, streamline operations, improve customer experience, and transform their business. Our partnerships with clients are built on a foundation of collaboration – and we’ve been chosen as a partner by nine of the top ten leading US insurance companies, nine of the top 20 global banks, and six of the top ten US health care payers. We function as one team to make your goals our goals, whether that’s unlocking the value of generative AI or embedding analytics into workflows that reduce risk or power your growth. Clients choose EXL as their transformation partner for many reasons. Our geographic diversity make talent all over the world instantly accessible. Digital accelerators enable unmatched speed-to-value, letting you realize results fast. It’s our people that truly set us apart, though, including the 1,500 data scientists we have dedicated to our generative AI practice. And our more than twenty years of experience in delivering business services, garnering stellar client references, and maintaining a solid balance sheet are reassuring to our C-suite clients. Find out for yourself why clients, employees, and analysts think we’re some of the best in the business. Contact us to see how we can help you achieve your goals. Company EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com . EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_2/job/15808
Apply URLhttps://fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/cx_2/job/15808
First Seen At2026-06-23 11:32:31Z
Last Seen At2026-06-23 11:32:31Z
Last Checked At2026-06-23 11:32:31Z
Last Changed At2026-06-23 11:32:31Z
Inactive At
Source Posted At2026-06-22 17:58:01Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-ewjt-saasfaprod1.fa.ocs.oraclecloud.com|cx_2/date=2026-06-23/2026-06-23T11-30-40-357Z-106e949419079a6adb278c0eb778a1d909cace2d318b9ccc10423d5ab70d565e.json
Event Fields
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Extensions
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Native Structured
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