Technical Project Manager Lead

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    "description": "<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">Technical Project Manager Lead</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">Who We Are</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Construct Digital is a growth-focused digital consultancy working with ambitious organisations across Southeast Asia, including IMDA, NUS, Prudential, and J.P. Morgan.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We operate through integrated Client Partnership teams, bringing together Account Managers, Project Managers, strategists, creatives, and technologists to deliver work that drives real outcomes.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We run on the Entrepreneurial Operating System (EOS) — quarterly Rocks, weekly L10s, Scorecards, and clear accountability. If you've worked in an EOS company, you'll recognise the rhythm. If you haven't, you should be the kind of person who thrives with structured goals and transparent performance tracking.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We value ownership, clarity, and people who continuously improve how work gets done — using both strong fundamentals and modern tooling.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">The Role</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">As a Technical Project Manager Lead, you sit within our Client Partnership team and own delivery leadership across our technical project portfolio. You are client-facing, delivery-led, and technically fluent — accountable for predictable delivery, strong scope control, calm execution, and continuous improvement of how our PM team operates.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">As Digital Delivery Lead, you own delivery leadership across our digital project portfolio. You are client-facing, delivery-led, and technically fluent and accountable for predictable delivery, strong scope control, calm execution, and continuous improvement of how our PM function operates.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This role blends:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Delivery leadership</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> - portfolio oversight + running critical projects</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">PMO ownership</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> - Standards, workflows, governance, tooling, training</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Technical solution scoping and estimation</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> - working with the Technical lead to take a brief from feasible scope → costed estimate → delivery-ready plan</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">But there's a fourth dimension that makes this role different from a standard PM Lead: you'll be expected to systematise and automate PM operations using AI. We believe most PM overhead, like status reporting, health checks, approval chasing, estimation inputs, documentation, can and should be automated. We've prototyped this internally and proven the concept. Your job is to take that vision further: identify what should be systematised, design the approach, and make it happen</span><span style=\"font-size: 10pt\">.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You will manage and develop a team of </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">4–5 Project Managers</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">, including coaching and </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">performance reviews</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">, while also directly leading priority engagements where senior delivery ownership is required.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">What You’ll Own (Lead Scope)</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">1) Delivery Ownership (Portfolio + Critical Projects)</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Own delivery outcomes across the portfolio: quality, timelines, scope discipline, dependencies, risk management, and commercial health (burn, change control, and margin awareness)</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Run delivery governance (project health, resourcing, prioritisation, escalations) and intervene early when projects drift</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Lead client expectation-setting and delivery conversations — especially in high-stakes or complex engagements</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Personally lead a subset of critical projects end-to-end, acting as the senior delivery owner</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">2) PMO Ownership (Standards, Capability, Accountability)</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Own and evolve our PM operating system: methodology, templates/artefacts, workflows, reporting, and delivery rituals</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Drive consistent quality and compliance without unnecessary process, improving predictability and team speed</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Build PM capability through onboarding, coaching, training, and structured feedback</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Hold PMs accountable to delivery standards through clear expectations, regular reviews, and performance management</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">3) Scoping, Estimation &amp; Commercial Shaping</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Own the end-to-end scoping process for incoming web and digital projects working closely with the Tech Lead from: brief analysis → template/page mapping → complexity assessment → cost estimates</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Translate client objectives into delivery-ready scope: requirements, acceptance criteria, assumptions, constraints, dependencies, risks, and implementation approach</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Apply commercial judgment — understand rate cards, package sizing, margin targets, and defining what  belongs in scope</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Ensure proposed solutions align with our capabilities, delivery constraints, and productised service packages</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Produce clean inputs for SOWs, FSDs, and specs that enable smooth execution downstream</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt; font-weight: bold\">4) AI &amp; Automation of PM Operations</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Identify which PM activities are manual, repetitive, or low-judgment,  and drive their automation</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Build and improve AI-powered workflows for: project health monitoring, approval tracking, estimation support, documentation generation, risk identification, and reporting</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Work with our tech team and AI tools to prototype, test, and deploy these automations</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Continuously raise the bar on what's automated vs. what needs human judgment</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Champion a mindset shift across the PM team: We don't simply add AI to a broken process, but rather need to question whether a process should exist</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">This isn't about using ChatGPT to write emails faster. We expect you to fundamentally rethink how a PM function operates when AI handles the routine, so humans can focus on judgment, relationships, and problem-solving.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">What You'll Deliver On</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Projects commonly include:</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">CMS (WordPress, Sitefinity) website builds, migrations, and rebuilds</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Web applications, integrations, and APIs</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Martech implementations (CRM, analytics, automation platforms)</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Content production pipelines with technical and data dependencies</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Multi-vendor or partner-led delivery where required</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We're actively moving from predominantly custom project delivery toward productised, repeatable service packages, fixed scope, fixed price, systematised delivery. You'll play a key role in driving that shift on the delivery side: standardising project types, building reusable playbooks, and reducing the \"every project is bespoke\" pattern.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You’ll work closely with strategists, UX specialists, developers, data specialists, and external partners, but you will own delivery coherence.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">How We Work</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Continuous Improvement</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: We constantly hunt for efficient and effective ways to grow our clients’ business and our own.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Ownership mindset</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: We’re drivers, not passengers. We act with urgency &amp; purpose to get the job done right.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Results-oriented</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: We believe that delivering on your business objectives is the only metric that matters.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Respect for everyone</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">: We treat everyone respectfully - Our colleagues, clients, partners &amp; ourselves.</span></li>\n</ul>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We value PM leaders who combine strong structure with good judgmen, knowing when to be rigorous and when to be pragmatic.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">AI, Tools &amp; Delivery Stack</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You’ll operate in a modern delivery environment that includes:</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Project &amp; Delivery Management</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Asana, Smartsheet, with flexibility for other tools as needed.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Collaboration &amp; Version Control</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Slack, GitHub</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">AI &amp; Automation</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Claude (incl. Claude Code), Manus AI, ChatGPT, Cursor, and other AI tools as they evolve</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"><br></span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">You should understand how Agents work their use of Skills to build more effective automations.</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">We don't list AI tools to look modern. We use them as core infrastructure for delivery operations,  and expect you to push that further. But AI Tools don’t replace judgment, they amplify it.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">What We’re Looking For</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">7+ years</span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\"> experience in technical/digital project management, with senior ownership of complex deliveries in an agency or consultancy environment</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Experience delivering full-lifecycle digital projects (web/app/CMS/integrations) with strong QA and launch discipline</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Demonstrated ability to lead a PM function: coaching, standards, governance, and performance reviews</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Strong understanding of modern web builds, CMS platforms, integrations, and QA practices</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Comfortable owning BA-style responsibilities (requirements, specs, acceptance criteria), especially during shaping</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">Genuine AI fluency </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">- not just \"I use ChatGPT.\" You should be able to look at a manual workflow and articulate how to automate it, what tools to use, and what still needs human judgment</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Confident using structured PM tools (e.g., Asana) without becoming process-bound</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Clear, structured communicator in client and internal settings; strong at expectation-setting and escalation handling</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">High bar for delivery quality, with calm, systematic execution under pressure</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Curious, self-driven, and motivated to continuously improve how work gets done</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">What Success Looks Like</span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Delivery is predictable, calm, and well-controlled across the portfolio</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Scoping and estimation is accurate, commercially sound, and consistently structured</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Requirements and scope are clear, reducing rework and churn</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Risks and dependencies are surfaced early and handled proactively</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Clients trust delivery governance and the decisions behind it</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">The PM team levels up: stronger judgment, better structure, better outcomes</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Standards improve quarter-to-quarter without slowing teams down</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Delivery playbooks become increasingly repeatable and productised</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">Why Join Construct Digital</span></p>\n<p><span style=\"font-size: 10pt\">Construct is building a new kind of marketing agency — one where expertise becomes systems, AI strengthens delivery, and our people spend more time on meaningful, high-value work.</span><br><span style=\"font-size: 10pt\">Instead of relying on manual delivery and fragmented workflows, we design services that combine human judgment, structured delivery frameworks, and AI-enabled workflows.</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Working here means:</span><br></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Developing skills that are increasingly valuable in the AI-driven marketing industry</span></li>\n<li><span style=\"font-size: 10pt\">Contributing ideas that improve how work gets done across the team</span></li>\n<li><span style=\"font-size: 10pt\">Gaining exposure across strategy, execution, and measurable client impact</span></li>\n<li><span style=\"font-size: 10pt\">Growing your capability through real projects and collaboration with experienced teams</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">If you enjoy improving systems, solving meaningful problems, and continuously learning, you will likely thrive here.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">How We Hire</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Expect practical conversations, delivery scenarios, and case-based thinking. We'll give you a real brief and ask you to shape it. We'll discuss how you'd approach automating a PM workflow. We optimise for judgment, clarity, and ownership, not process trivia.</span></p>\n<p><br></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 18pt; font-weight: bold\">Application Note</span></p>\n<ol>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Share one example where you improved delivery outcomes through better structure, tooling, or a change in ways of working. Keep it concise, we care about how you think.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">One example of how you've used AI to meaningfully change (not just speed up) a work process.</span></li>\n</ol>\n<p><br></p>\n<p><br></p>",
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