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HomeCompaniesC121f97c 433f 4a5f Ae64 81bd1e21d90c 19000101 000001Loan Retention Specialist

Loan Retention Specialist

C121f97c 433f 4a5f Ae64 81bd1e21d90c 19000101 000001 · Kennesaw, GA, US, Kennesaw, GA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyC121f97c 433f 4a5f Ae64 81bd1e21d90c 19000101 000001
TitleLoan Retention Specialist
Normalized title-
Department / team-
LocationKennesaw, GA, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2021-10-29 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from C121f97c 433f 4a5f Ae64 81bd1e21d90c 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Kennesaw.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyC121f97c 433f 4a5f Ae64 81bd1e21d90c 19000101 000001
Source115f8184-4095-4073-a265-0e318936634e
ATS providerADP Workforce Now Recruiting

Description

Whether it’s helping consumers unlock access to affordable loans, empowering customers to build their financial potential, or nurturing a company culture of inclusion and innovation, LendingPoint believes everyone deserves to feel the power of possibilities. Honest, goal-oriented, and openminded are just a few trademarks of our team, and we’re looking to add a like-minded team member to help us ensure a best-in-class customer application experience every time. More than just a job, LendingPoint is an exciting career choice where people find a purpose in their work, celebrate success, and support one another. Contribute your knowledge of best practices and help us take LendingPoint to the next level in a rapidly growing industry. Explore your next possibility at LendingPoint, named one of “Atlanta’s Best Places to Work 2021.” What’s In It For You? Base Salary + Commission Potential Excellent Benefits Package That Includes: Medical/Dental/Vision, 401(k) Match, Paid Holidays and more! COMPANY PAYS MAJORITY OF EMPLOYEE COVERAGE for most medical plans! Team Oriented Fast-Paced Fun Environment Dedicated and experienced Management Team On-going collections training and investment in our employees What You’ll Do Day to Day: Performs an inside sales function primarily by telephone sourcing sales opportunities with existing customers through inbound leads and outbound calls to generate sales while keeping customer satisfaction at the core of every decision and behavior. ESSENTIAL JOB FUNCTIONS: Source sales opportunities through inbound leads and outbound calls with existing customers. Manage high volume of inbound and outbound calls in a timely manner. Establish connection with customers over the phone; build an environment of trust through responsive service and understanding needs. Using consultative and value selling techniques to identify needs, determine eligibility and present best financial solutions that solve customers’ needs. Clarify information, research every issue and provide solutions and/or alternatives. Follow communication scripts and advertise our products to interested customers in a manner that is professional and honest. Research and understand our product lines so you can confidently assist our customers to compatible products. Identify customer’s current and future needs with the intention of retaining customer relationship. Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sale. Build sustainable relationships and engage customers by taking the extra mile. Obtain complete and accurate customer information and other details as necessary; enter all information in designated database accurately. Maintain clear records of all conversations in designated database. Maintain confidentiality of all customer PII and Company records. Attend assigned trainings to improve knowledge and performance level. Meet personal/team qualitative and quantitative targets. OTHER JOB FUNCTIONS: Must be able to work overtime, as needed. Must be able to work a flexible schedule. Must be able to work weekends, as needed. MINIMUM QUALIFICATIONS: High school diploma or equivalent required 1-2 years’ experience in a customer support or sales role, preferred Ability to perform basic calculations and mathematical figures Proven track record of over-achieving quota/goals Professional demeanor, excellent phone etiquette and verbal communication skills and strong listening skills Detail oriented, ability to multi-task, set priorities and manage time effectively Proficient in MS Office Suite Familiar with CRM systems and practices

Full job record

Job ID85d4fac48a616dc295234d5bd87395b13e09e52e
Org IDcb1ca9e1-9eec-4527-98aa-74ec11853f29
Source ID115f8184-4095-4073-a265-0e318936634e
Board ID115f8184-4095-4073-a265-0e318936634e
Provideradp_workforcenow
Provider Job Key433716
TitleLoan Retention Specialist
Normalized Title
Statusactive
Activeyes
Location TextKennesaw, GA, US, Kennesaw, GA
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionGA
CityKennesaw
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c121f97c-433f-4a5f-ae64-81bd1e21d90c&ccId=19000101_000001&lang=en_US&type=JS&jobId=433716&jwId=9200216813298_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=c121f97c-433f-4a5f-ae64-81bd1e21d90c&ccId=19000101_000001&lang=en_US&type=JS&jobId=433716&jwId=9200216813298_1
First Seen At2026-05-31 18:18:06Z
Last Seen At2026-06-06 13:21:27Z
Last Checked At2026-06-06 13:21:27Z
Last Changed At2026-06-06 13:21:27Z
Inactive At
Source Posted At2021-10-29 16:09:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=c121f97c-433f-4a5f-ae64-81bd1e21d90c|19000101_000001/date=2026-06-06/2026-06-06T13-21-26-093Z-19fe890803c27da27db41a00821e262060c5dde914022f83e02b6bd842ca25cb.json
Event Fields
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  "active_status": "active"
}
Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><link href=\"https://cdn.jsdelivr.net/npm/[email protected]/css/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p id=\"isPasted\" style=\"text-align: justify;\">Whether it&rsquo;s helping consumers unlock access to affordable loans, empowering customers to build their financial potential, or nurturing a company culture of inclusion and innovation, LendingPoint believes everyone deserves to feel the power of possibilities. Honest, goal-oriented, and openminded are just a few trademarks of our team, and we&rsquo;re looking to add a like-minded team member to help us ensure a best-in-class customer application experience every time. More than just a job, LendingPoint is an exciting career choice where people find a purpose in their work, celebrate success, and support one another. Contribute your knowledge of best practices and help us take LendingPoint to the next level in a rapidly growing industry. Explore your next possibility at LendingPoint, named one of &ldquo;Atlanta&rsquo;s Best Places to Work 2021.&rdquo;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:11.25pt;margin-left:0in;line-height:normal;font-size:15px;font-family:\"Calibri\",sans-serif;background:white;'><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: arial, sans-serif;\"><span style=\"box-sizing: border-box; color: rgb(51, 51, 51);\"></span></span></span><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: arial, sans-serif;\"><strong style=\"font-weight: 700; box-sizing: border-box;\"><span style=\"box-sizing: border-box; color: rgb(51, 51, 51);\">What&rsquo;s In It For You?&nbsp;</span></strong></span></span></p><ul style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 10px; line-height: 1.42857; list-style-position: inside; color: rgb(0, 0, 0); font-family: ProximaNova, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; list-style-type: disc; margin-left: -0.25in;\"><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: arial, sans-serif;\"><strong style=\"font-weight: 700; box-sizing: border-box;\">Base Salary + Commission Potential</strong></span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: arial, sans-serif;\"><strong style=\"font-weight: 700; box-sizing: border-box;\">Excellent Benefits Package That Includes: Medical/Dental/Vision, 401(k) Match, Paid Holidays and more!&nbsp;</strong></span></span><ol style=\"box-sizing: border-box; margin-top: 0px; margin-bottom: 0px; line-height: 1.42857; list-style-position: inside; list-style-type: circle;\"><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: arial, sans-serif;\"><strong style=\"font-weight: 700; box-sizing: border-box;\"><span style=\"box-sizing: border-box; color: rgb(51, 51, 51);\">COMPANY PAYS MAJORITY OF EMPLOYEE COVERAGE for most medical plans!</span></strong></span></span></li></ol></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: arial, sans-serif;\"><span style=\"box-sizing: border-box; color: rgb(51, 51, 51);\">Team Oriented Fast-Paced Fun Environment</span></span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: arial, sans-serif;\"><span style=\"box-sizing: border-box; color: rgb(51, 51, 51);\">Dedicated and experienced Management Team</span></span></span></li><li style=\"box-sizing: border-box;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: arial, sans-serif;\"><span style=\"box-sizing: border-box; color: rgb(51, 51, 51);\">On-going collections training and investment in our employees</span></span></span></li></ul><p style=\"margin: 0in 0in 0.0001pt; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 15px; font-family: Calibri, sans-serif;\"><br style=\"box-sizing: border-box;\"></p><p style=\"margin: 0in 0in 0.0001pt; line-height: var(--line-height-base); box-sizing: border-box; color: rgb(0, 0, 0); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-size: 15px; font-family: Calibri, sans-serif;\"><span style=\"box-sizing: border-box; font-size: 12px;\"><span style=\"box-sizing: border-box; font-family: arial, sans-serif;\"><strong style=\"font-weight: 700; box-sizing: border-box;\"><span style=\"box-sizing: border-box; color: rgb(51, 51, 51);\">What You&rsquo;ll Do Day to Day:</span></strong></span></span></p><p>Performs an inside sales function primarily by telephone sourcing sales opportunities with existing customers through inbound leads and outbound calls to generate sales while keeping customer satisfaction at the core of every decision and behavior.</p><p><strong>ESSENTIAL JOB FUNCTIONS:</strong></p><ul><li>Source sales opportunities through inbound leads and outbound calls with existing customers.</li><li>Manage high volume of inbound and outbound calls in a timely manner.</li><li>Establish connection with customers over the phone; build an environment of trust through responsive service and understanding needs. &nbsp; &nbsp;</li><li>Using consultative and value selling techniques to identify needs, determine eligibility and present best financial solutions that solve customers&rsquo; needs.</li><li>Clarify information, research every issue and provide solutions and/or alternatives.</li><li>Follow communication scripts and advertise our products to interested customers in a manner that is professional and honest.</li><li>Research and understand our product lines so you can confidently assist our customers to compatible products.</li><li>Identify customer&rsquo;s current and future needs with the intention of retaining customer relationship.&nbsp;</li><li>Listen attentively to customer questions and provide answers that are knowledgeable and insightful to encourage product sale.</li><li>Build sustainable relationships and engage customers by taking the extra mile.</li><li>Obtain complete and accurate customer information and other details as necessary; enter all information in designated database accurately.</li><li>Maintain clear records of all conversations in designated database.</li><li>Maintain confidentiality of all customer PII and Company records.</li><li>Attend assigned trainings to improve knowledge and performance level.</li><li>Meet personal/team qualitative and quantitative targets.</li></ul><p><strong>&nbsp;</strong></p><p><strong>OTHER JOB FUNCTIONS:</strong></p><ul type=\"disc\"><li>Must be able to work overtime, as needed.</li><li>Must be able to work a flexible schedule.</li><li>Must be able to work weekends, as needed.&nbsp;</li></ul><p><strong>&nbsp;</strong></p><p><strong>MINIMUM QUALIFICATIONS:&nbsp;</strong><strong>&nbsp;</strong></p><ul><li>High school diploma or equivalent required</li><li>1-2 years&rsquo; experience in a customer support or sales role, preferred</li><li>Ability to perform basic calculations and mathematical figures&nbsp;</li><li>Proven track record of over-achieving quota/goals</li><li>Professional demeanor, excellent phone etiquette and verbal communication skills and strong listening skills</li><li>Detail oriented, ability to multi-task, set priorities and manage time effectively</li><li>Proficient in MS Office Suite</li><li>Familiar with CRM systems and practices</li></ul><p><br></p></div></div></div></div></div></div></div>\n",
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