Program Coordinator, Event Support (HR Title: Event Assistant)

Hourly Range: $22.06 per hour About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor. About the Position: Support and assist with the coordination of facilities resources for designated SMU-sponsored and hosted events. Collaborate and communicate with campus partners, department partners, custodial staff, and various event support entities to ensure successful execution of event support. This position reports directly to the Associate Director of Event Support. This position is considered essential personnel in times of disaster or emergency events and is required to report to campus at the direction of the management team. This role will also support all EOC operations. This role is an on-campus, in-person position. Essential Functions: Assist with collecting and communicating event schedules, and the coordination of the facilities resource components requested for associated events. Collaborates with all divisions of Facilities Planning and Management to ensure all details are considered and accurate communication and execution surrounding requested campus events occur. Communicate with varied campus partners to validate accuracy of requests and follow up to ensure successful execution and client satisfaction. Assist with solving issues that arise prior, during, and following events to ensure the event is supported as requested. Assist in the development, implementation, and maintenance of event procedures and processes, such as event Playbooks and MOPs. Assist with data collection on the lessons learned from designated SMU sponsored and hosted events. Assist with coordinating meetings for facilities resource components, and assist with collecting and communicating facilities staff schedules for events. Other duties as assigned. Hourly Range: $22.06 per hour About SMU SMU’s more than 12,000 diverse, high-achieving students come from all 50 states and 90 countries to take advantage of the University’s small classes, hands-on research opportunities, leadership development, community service, international study and innovative programs. The University offers a strong foundation in the humanities and sciences and undergraduate, graduate and professional degree programs through eight schools. Now in its second century of achievement, SMU is increasingly recognized for the ways it supports students, faculty and alumni as they become ethical leaders in their professions and communities. On the most beautiful college campus in the country, SMU Mustangs are energized by unbridled opportunities – from teaching, learning and research to creativity, performance and athletic endeavor. About the Position: Support and assist with the coordination of facilities resources for designated SMU-sponsored and hosted events. Collaborate and communicate with campus partners, department partners, custodial staff, and various event support entities to ensure successful execution of event support. This position reports directly to the Associate Director of Event Support. This position is considered essential personnel in times of disaster or emergency events and is required to report to campus at the direction of the management team. This role will also support all EOC operations. This role is an on-campus, in-person position. Essential Functions: Assist with collecting and communicating event schedules, and the coordination of the facilities resource components requested for associated events. Collaborates with all divisions of Facilities Planning and Management to ensure all details are considered and accurate communication and execution surrounding requested campus events occur. Communicate with varied campus partners to validate accuracy of requests and follow up to ensure successful execution and client satisfaction. Assist with solving issues that arise prior, during, and following events to ensure the event is supported as requested. Assist in the development, implementation, and maintenance of event procedures and processes, such as event Playbooks and MOPs. Assist with data collection on the lessons learned from designated SMU sponsored and hosted events. Assist with coordinating meetings for facilities resource components, and assist with collecting and communicating facilities staff schedules for events. Other duties as assigned. Education and Experience: A high school diploma, or equivalent is required for this role. A Bachelor%27s Degree is preferred. A minimum of three (3) year of work experience is required. Work experience in a related field/trade preferred. Experience in facilities, customer service and/or event coordination field is preferred. Event Planning certification is preferred. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills, with the ability to identify and analyze problems as well as devise solutions. Must also have strong organizational, planning and time management skills. Candidate must possess a wide degree of creativity and latitude. A high level of initiative and judgment for a variety of critical and complex decisions is required. Basic knowledge of MS Word, MS Project, Excel, Outlook, PowerPoint, and CMMS/IWMS is required . Candidate must be able to work e venings and/or weekends. Physical and Environmental Demands: Reach above shoulders Sit for long periods of time Handle objects (dexterity) Stand Walk for long distances Deadline to Apply: This position is open until filled. Priority consideration may be given to applications received by May 11, 2026. EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, [email protected] . Benefits: SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU%27s retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn%27t just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits . Education and Experience: A high school diploma, or equivalent is required for this role. A Bachelor%27s Degree is preferred. A minimum of three (3) year of work experience is required. Work experience in a related field/trade preferred. Experience in facilities, customer service and/or event coordination field is preferred. Event Planning certification is preferred. Knowledge, Skills and Abilities: Candidate must demonstrate strong interpersonal and verbal communication skills, with the ability to communicate broadly across the University and develop and maintain effective relationships with a wide range of constituencies. Must also demonstrate strong written communication skills. Candidate must possess strong problem-solving skills, with the ability to identify and analyze problems as well as devise solutions. Must also have strong organizational, planning and time management skills. Candidate must possess a wide degree of creativity and latitude. A high level of initiative and judgment for a variety of critical and complex decisions is required. Basic knowledge of MS Word, MS Project, Excel, Outlook, PowerPoint, and CMMS/IWMS is required . Candidate must be able to work e venings and/or weekends. Physical and Environmental Demands: Reach above shoulders Sit for long periods of time Handle objects (dexterity) Stand Walk for long distances Deadline to Apply: This position is open until filled. Priority consideration may be given to applications received by May 11, 2026. EEO Statement: SMU will not discriminate in any program or activity on the basis of race, color, religion, national origin, sex, age, disability, genetic information, veteran status, sexual orientation, or gender identity and expression. The Executive Director for Access and Equity/Title IX Coordinator is designated to handle inquiries regarding nondiscrimination policies and may be reached at the Perkins Administration Building, Room 204, 6425 Boaz Lane, Dallas, TX 75205, 214-768-3601, [email protected] . Benefits: SMU offers staff a broad, competitive array of health and related benefit s. In addition to traditional benefits such as health, dental, and vision plans, SMU offers a wide range of wellness programs to help attract, support, and retain our employees whose work continues to make SMU an outstanding education and research institution. SMU is committed to providing an array of retirement programs that benefit and protect you and your family throughout your working years at SMU and, if you meet SMU%27s retirement eligibility criteria, during your retirement years after you leave SMU. The value of learning at SMU isn%27t just about preparing our students for the future. Employees have access to a wide variety of professional and personal development opportunities , including tuition benefits .

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