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    "requisitionDescription": "<div><p style=\"text-align: left;\"><strong><span style=\"color: rgb(209, 72, 65);\">Position Open: May 19, 2026</span></strong></p><p style=\"text-align: left;\"><strong><span style=\"color: rgb(209, 72, 65);\">Position Close: June 2, 2026</span></strong></p><p style=\"text-align: center;\"><br></p><p style=\"text-align: center;\"><span style=\"color: rgb(209, 72, 65);\"><strong>Metropolitan Development and Housing Agency (MDHA)&nbsp;</strong></span></p><p style=\"text-align: center;\"><span style=\"color: rgb(209, 72, 65);\"><strong>Nashville, TN</strong></span></p><p><br></p><p>MDHA serves Nashville and Davidson County. The mission of MDHA is to create quality affordable housing opportunities, support neighborhoods, strengthen communities, and help build a greater Nashville.&nbsp;</p><p>MDHA employs over 300 staff members, has a budget of $215 million, and houses approximately 30,000 people, primarily through nearly 8,000 Section 8 Vouchers and over 6,800 apartments, which are mainly Project-Based Rental Assistance (PBRA) units, at 39 properties. MDHA is a housing authority, a community development agency, and a redevelopment agency.&nbsp;</p><p><br></p><p data-pasted=\"true\"><strong><span style=\"color: rgb(209, 72, 65);\">Position Summary</span></strong></p><p>The Senior HR Manager is a strategic and hands-on leader responsible for designing and leading organization-wide learning, leadership development, and organizational effectiveness that build capabilities, drive culture, and support business goals. &nbsp;This role assesses development needs, designs, and delivers learning solutions, and partners with leaders to implement organizational development (OD) interventions that improve performance and employee engagement.&nbsp;</p><p><br></p><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong><span style=\"color: rgb(209, 72, 65);\">Key Duties and Responsibilities</span></strong></p><p style=\"margin-left:0in;\"><strong>Strategy Development</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">In conjunction with the leadership of Human Resources and Department Directors, develop and execute a multi-year learning and organizational development strategy aligned to organizational goals and people strategy.</li><li style=\"margin-left:0in;\">Establish learning priorities, success metrics, and evaluation methods to measure impact at individual, team, and organization levels.</li></ul></div><p style=\"margin-left:0in;\"><strong>Needs Assessment and OD Consulting</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">Conduct organizational, team, and role-based needs assessments using data (engagement surveys, performance data, interviews, focus groups) to identify capability and culture gaps.</li><li style=\"margin-left:0in;\">Serve as an internal OD consultant to leaders on change management, team effectiveness, strategic planning, and organizational design interventions.</li></ul></div><p style=\"margin-left:0in;\"><strong>Learning Design and Delivery</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">Design, develop, and facilitate leadership, management, and core skill programs using a mix of classroom, virtual, blended, and self-paced learning.</li><li style=\"margin-left:0in;\">Implement a range of learning methods such as workshops, cohort programs, coaching, mentoring, job shadowing, and on-the-job learning.</li><li style=\"margin-left:0in;\">Design and facilitate leadership development, emerging leaders, and new manager programs to build a strong talent pipeline.</li></ul></div><p style=\"margin-left:0in;\"><strong>Learning Operations, Technology, Measurement, and Continuous Improvement</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">Oversee learning operations, including scheduling, communication, registration, material, and logistics for all programs.</li><li style=\"margin-left:0in;\">Manage and optimize the Learning Management System (LMS) and other learning technologies, ensuring accurate data, reporting, and user experience.</li><li style=\"margin-left:0in;\">Evaluate program effectiveness through surveys, assessments, behavior and performance outcomes, and business metrics; use insights to refine offerings.</li><li style=\"margin-left:0in;\">Track participation, completion, and impact data and provide regular reports and recommendations to senior leadership.</li></ul></div><p style=\"margin-left:0in;\"><strong>Vendor Management</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">Establish and manage relationships with external training vendors, consultants, and universities, including selection, contracting, and performance oversight.&nbsp;</li><li style=\"margin-left:0in;\">Ensure the Agency&#39;s procurement process is utilized to secure all external training vendors and consultants.</li></ul></div><p style=\"margin-left:0in;\"><strong>Offboarding and Transition</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">In collaboration with the Benefits and Compensation Specialist, structure exits (retirements, resignations, involuntary terminations), conduct exit interviews, and knowledge transitions.</li></ul><p><br></p></div><p style=\"margin-left:0in;\"><strong><span style=\"color: rgb(209, 72, 65);\">Knowledge, Skills, and Abilities Required</span></strong></p><p style=\"margin-left:0in;\">1. <strong>Interpersonal Skills</strong></p><p style=\"margin-left:.5in;\">Interact professionally while maintaining effective working relationships with MDHA leadership, coworkers, company representatives, and government officials; develop and maintain effective working relationships with residents and members of the public. Ability to work effectively under stress, close deadlines, and competing demands.</p><p style=\"margin-left:0in;\">2. <strong>Regulatory Expertise</strong></p><p style=\"margin-left:.5in;\">Knowledge of federal, state, and local laws and regulations governing fair housing policies and practices; excellent management, leadership, and interpersonal skills; ability to communicate effectively, orally and in writing, in both formal and informal settings; must be detail-oriented; ability to analytically solve problems, make sound judgments, and exercise good decision-making; ability to perform short and long-range planning.</p><p style=\"margin-left:0in;\">3. <strong>Resilience</strong></p><p style=\"margin-left:.5in;\">Willingness, mental and physical ability to perform the duties involved in this classification. The ability to perform work with or without accommodation requires the ability to sit, stand, and walk; dexterity of the hands; clarity of vision, speech, and hearing; the power of observation; and other physical duties as required.</p><p style=\"margin-left:0in;\">4. <strong>Software Management</strong></p><p style=\"margin-left:.5in;\">Skilled in Microsoft Word, Excel, PowerPoint, and other Microsoft software. Familiar with LMS platforms, i.e., Aspire.</p><p style=\"margin-left:.5in;\"><br></p><p style=\"margin-left:0in;\"><strong><span style=\"color: rgb(209, 72, 65);\">Education, Experience &amp; Other Requirements</span></strong></p><p style=\"margin-left:0in;\"><strong>Minimum Qualifications</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">Bachelor&#39;s degree in human resources, organizational development, adult education, industrial-organization psychology, or related field,</li><li style=\"margin-left:0in;\">7-10 years of progressive experience in learning and development, organizational development, or related HR role, including experience designing and facilitating training,</li><li style=\"margin-left:0in;\">Demonstrated experience conducting needs assessments and implementing OD or change management interventions with leaders and teams,</li><li style=\"margin-left:0in;\">Proven ability to design and deliver leadership and management development programs for diverse audiences, and</li><li style=\"margin-left:0in;\">Experience with LMS platforms, e-learning tools, and blended learning approaches.</li></ul></div><p style=\"margin-left:.25in;\"><br></p><p style=\"margin-left:0in;\"><strong>Preferred Qualifications</strong></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style=\"margin-left:0in;\">Master&#39;s degree in organizational development, industrial-organizational psychology, public administration, business administration, or a closely related field from an accredited institution,</li><li style=\"margin-left:0in;\">2-3 years of progressive experience in learning and development, organizational development, or related HR role, including experience designing and facilitating training,</li><li style=\"margin-left:0in;\">Demonstrated experience conducting needs assessments and implementing OD or change management interventions with leaders and teams,</li><li style=\"margin-left:0in;\">Proven ability to design and deliver leadership and management development programs for diverse audiences, and</li><li style=\"margin-left:0in;\">Experience with LMS platforms, e-learning tools, and blended learning approaches.</li></ul></div><p style=\"margin-left:.5in;\"><br></p><p><br></p></div>\n",
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