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RESOURCE CONSULTANT-REMOTE

Ae86ec75 Bbed 4f09 Ab24 737745d31b61 1586553145531275 4628 · WEST VIRGINIA, Birch River, WV, US, Birch River, WV; CLAY, WV, Clay, WV, US, Clay, WV; SPENCER, WV, Spencer, WV, US, Spencer, WV; GASSAWAY, WV, Gassaway, WV, US, Gassaway, WV; GRANTSVILLE, WV, Grantsville, WV, US, Grantsville, WV; GLENVILLE, WV, Glenville, WV, US, Glenville, WV · Remote · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyAe86ec75 Bbed 4f09 Ab24 737745d31b61 1586553145531275 4628
TitleRESOURCE CONSULTANT-REMOTE
Normalized title-
Department / team-
LocationWEST VIRGINIA, WV, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-11 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Work model jobsActive Remote postings.Open
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Linked records

CompanyAe86ec75 Bbed 4f09 Ab24 737745d31b61 1586553145531275 4628
Source4b9eb975-d326-4d90-82ac-58d17ea1efd4
ATS providerADP Workforce Now Recruiting

Description

RESOURCE CONSULTANT - Remote in West Virginia Candidates should reside within reasonable driving distance of Glenville, Spencer, Grantsville, Gassaway, Clay, and surrounding Central West Virginia communities. We’re Palco. We provide the management, support, and systems behind self-directed programs—the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people’s hands. Want to learn more about joining our team? Visit www.palcofirst.com to explore opportunities. A Resource Consultant is similar to a case manager and is someone who guides, mentors, teaches, and supports individuals, the elderly and individuals with disabilities, who choose to self-direct Personal Options services through the West Virginia waiver programs. The Personal Options services within the West Virginia waiver programs provide an alternative to institutional care for Medicaid participants by allowing them to age in place and receive personal care, home and community-based services in their own home. Palco Resource Consultants play a critical case management role because they are responsible for evaluating participant success, re-teaching when the participant is having difficulty with program elements or making professional decisions, and documenting all interactions with each participant on their caseload. Duties and Responsibilities Meet with participants in their homes at least every six (6) months, in accordance with established timelines. Demonstrate expertise of the Personal Options services program, applicable West Virginia waiver programs, and Palco policies. Educate and mentor participants and/or their designated representative on their rights, responsibilities, and risks in the program; Monitor and evaluate participants or their designated representative on their ability to participate in the program. Assist members and representatives, as appropriate, in developing and implementing their initial service/spending plan and subsequent updates. Monitor service/spending plan utilization. Report and respond to all member/representative complaints and grievances regarding FMS and Resource Consulting services. Act as a mandatory reporter and report and respond to all required incidents, including, but not limited to, any allegations of reports of suspected abuse, neglect, and exploitation. Use a person-centered approach in all interactions with participants. Thoroughly and accurately document visits with participants on a company-issued laptop using professional and detailed language. Log events and run reports electronically. Perform required administrative tasks daily to include calling to schedule and/or confirm upcoming visits and responding to company emails and calls. Follow operational procedures as defined by Palco. Participate in shadowing opportunities with new resource consultants as requested and attend and participate in periodic training sessions as required by Palco. Distribute new information to participants on your caseload in a timely manner. Display care in use of company equipment and data in accordance with company policies, including HIPPA privacy practices. Other Essential Traits Must possess professional verbal and written communication skills. Must be able to electronically document visits. Must possess proficient skills with Microsoft Office, Microsoft Outlook, and Internet. Must possess good problem-solving skills. Must be willing to travel within a geographically established region to meet participants in their homes. Must be willing to work with people of all ages and disabilities. Must have a valid driver’s license and dependable mode of transportation. Must have and maintain active prepaid or contract cell phone plan for continual communication between participants, management, and/or company leadership. Must be able to pass a criminal background check, maltreatment check Education and Qualifications A minimum of three years of experience working with the public is required. Experience as a patient navigator, community connector, community health worker, lay health advisor, health educator, or case manager preferred. High School Diploma or equivalent required. Travel is required. Join Us This position is remote/work-from-home role. Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. Company benefits designed for you: Generous Paid time off. Annual bonus potential. Retirement Savings: We will support you as you save for your future. Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. Paid Training: Earn while you learn and continue to grow with access to internal and external learning opportunities. Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts. Benefits package: Employer shared Health Insurance cost Employer paid Disability Insurance Employer paid Life and AD&D Insurance Vision Insurance Cancer Insurance Voluntary Life Insurance Paid Time Off Remote work environment Paid holidays When you join Palco, you are engaged in creating the future - both our company’s, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can: Bring your authentic self to work. Grow and thrive, both personally and professionally. Make a difference with our clients, in our communities, and with the millions of people we support. Experience work/life balance. Feel value and a greater purpose through the work you do. Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee relations based on race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law .

Full job record

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Org ID0355a3ad-59f9-4e27-aabe-b2b5c9147a72
Source ID4b9eb975-d326-4d90-82ac-58d17ea1efd4
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Provideradp_workforcenow
Provider Job Key544550
TitleRESOURCE CONSULTANT-REMOTE
Normalized Title—
Statusactive
Activeyes
Location TextWEST VIRGINIA, Birch River, WV, US, Birch River, WV; CLAY, WV, Clay, WV, US, Clay, WV; SPENCER, WV, Spencer, WV, US, Spencer, WV; GASSAWAY, WV, Gassaway, WV, US, Gassaway, WV; GRANTSVILLE, WV, Grantsville, WV, US, Grantsville, WV; GLENVILLE, WV, Glenville, WV, US, Glenville, WV
Department—
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Employment Typefull_time
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CountryUnited States
RegionWV
CityWEST VIRGINIA
Salary Raw—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ae86ec75-bbed-4f09-ab24-737745d31b61&ccId=1586553145531275_4628&lang=en_US&type=JS&jobId=544550&jwId=9201214702057_1
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First Seen At2026-05-31 18:30:07Z
Last Seen At2026-06-06 13:21:00Z
Last Checked At2026-06-06 13:21:00Z
Last Changed At2026-06-06 13:21:00Z
Inactive At—
Source Posted At2026-05-11 16:58:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><p><br></p><p style=\"text-align: center;\"><strong><u>RESOURCE CONSULTANT&nbsp;</u> -</strong><strong>&nbsp;Remote in West Virginia</strong></p><p style=\"text-align: center;\"><br></p><p style=\"text-align: center;\"><strong><em>Candidates should reside within reasonable driving distance of Glenville, Spencer, Grantsville, Gassaway, Clay, and surrounding Central West Virginia communities.</em></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;text-align:center;'>&nbsp;</p><p style='margin:0in;font-size:13px;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><span style=\"font-size:15px;color:#252220;\">We&rsquo;re Palco. We provide the management, support, and systems behind self-directed programs&mdash;the services that help people hire, pay, and manage their own caregivers with confidence. With 25+ years of experience as a national provider operating in over 17 states, we keep people at the center of everything we do. Through innovative technology and decades of expertise, we help states and partners run stronger, more compliant, and efficient programs. Our mission is to challenge the status quo and build smarter, more human-centered solutions that put power back in people&rsquo;s hands. Want to learn more about joining our team? Visit www.palcofirst.com to explore opportunities.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>A <strong>Resource Consultant</strong> is similar to a case manager and is someone who guides, mentors, teaches, and supports individuals, the elderly and individuals with disabilities, who choose to self-direct Personal Options services through the West Virginia waiver programs. The Personal Options services within the West Virginia waiver programs provide an alternative to institutional care for Medicaid participants by allowing them to age in place and receive personal care, home and community-based services in their own home. Palco Resource Consultants play a critical case management role because they are responsible for evaluating participant success, re-teaching when the participant is having difficulty with program elements or making professional decisions, and documenting all interactions with each participant on their caseload.&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u>Duties and&nbsp;Responsibilities</u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Meet with participants in their homes at least every six (6) months, in accordance with established&nbsp;timelines.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Demonstrate expertise of the Personal Options services program, applicable West Virginia waiver programs, and Palco&nbsp;policies.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Educate and mentor participants and/or their designated representative on their rights, responsibilities, and risks in the&nbsp;program;</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Monitor&nbsp;and&nbsp;evaluate&nbsp;participants or their designated representative on their&nbsp;ability&nbsp;to&nbsp;participate&nbsp;in&nbsp;the&nbsp;program.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Assist members and representatives, as appropriate, in developing and implementing their initial service/spending plan and subsequent updates.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Monitor service/spending plan utilization.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Report and respond to all member/representative complaints and grievances regarding FMS and Resource Consulting services.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Act as a mandatory reporter and report and respond to all required incidents, including, but not limited to, any allegations of reports of suspected abuse, neglect, and exploitation.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Use a person-centered approach in all interactions with&nbsp;participants.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Thoroughly and accurately document visits with participants on a company-issued laptop using professional and detailed&nbsp;language.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Log events and run reports&nbsp;electronically.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Perform required administrative tasks daily to include calling to schedule and/or confirm upcoming visits and responding to company emails and&nbsp;calls.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Follow operational procedures as defined by&nbsp;Palco.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Participate in shadowing opportunities with new resource consultants as requested and attend and participate in periodic training sessions as required by&nbsp;Palco.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Distribute&nbsp;new&nbsp;information&nbsp;to&nbsp;participants&nbsp;on&nbsp;your&nbsp;caseload in a timely&nbsp;manner.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Display care in use of company equipment and data in accordance with company policies, including HIPPA privacy practices.&nbsp;</li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u>Other Essential Traits</u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Must possess professional verbal and written communication&nbsp;skills.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Must be able to electronically document&nbsp;visits.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Must possess proficient skills with Microsoft Office, Microsoft Outlook, and&nbsp;Internet.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Must possess good problem-solving&nbsp;skills.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Must be willing to travel within a geographically established region to meet participants in their homes.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Must be willing to work with people of all ages and&nbsp;disabilities.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Must have a valid driver&rsquo;s license and dependable mode of&nbsp;transportation.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Must have and maintain active prepaid or contract cell phone plan for continual communication between participants, management, and/or company&nbsp;leadership.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Must be able to pass a criminal background check, maltreatment check</li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u>Education and Qualifications</u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><br></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>A minimum of three years of experience working with the public is&nbsp;required.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Experience&nbsp;as&nbsp;a&nbsp;patient&nbsp;navigator,&nbsp;community&nbsp;connector,&nbsp;community&nbsp;health&nbsp;worker,&nbsp;lay&nbsp;health advisor, health educator, or case manager&nbsp;preferred.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>High School Diploma or equivalent required.</li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>Travel is required.</li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><u><span style=\"font-family:Calibri;\">Join Us</span></u></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><strong><span style=\"font-family:Calibri;\">&nbsp;</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">This position is remote/work-from-home role. Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:.5in;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Company benefits designed for you:</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:.5in;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Calibri, sans-serif;\"><span style=\"font-family:Calibri;\">Generous&nbsp;Paid&nbsp;time&nbsp;off.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Calibri, sans-serif;\"><span style=\"font-family:Calibri;\">Annual&nbsp;bonus&nbsp;potential.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Calibri, sans-serif;\"><span style=\"font-family:Calibri;\">Retirement&nbsp;Savings:&nbsp;We&nbsp;will&nbsp;support&nbsp;you&nbsp;as&nbsp;you&nbsp;save&nbsp;for&nbsp;your&nbsp;future.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Calibri, sans-serif;\"><span style=\"font-family:Calibri;\">Career Growth Opportunities: We help you thrive, so together, we can grow. We provide&nbsp;opportunities&nbsp;to&nbsp;advance&nbsp;your&nbsp;career&nbsp;with&nbsp;a&nbsp;vast&nbsp;portfolio&nbsp;of&nbsp;businesses&nbsp;and&nbsp;a global footprint.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Calibri, sans-serif;\"><span style=\"font-family:Calibri;\">Paid&nbsp;Training:&nbsp;Earn&nbsp;while&nbsp;you&nbsp;learn and&nbsp;continue&nbsp;to&nbsp;grow&nbsp;with&nbsp;access&nbsp;to&nbsp;internal&nbsp;and external learning opportunities.</span></li><li style=\"margin-top: 0in;margin-right: 0in;margin-bottom: 0in;font-size:15px;font-family: Calibri, sans-serif;\"><span style=\"font-family:Calibri;\">Great Work Environment: We are proud of our company culture of collaboration and the recognition we have received for our diversity efforts.&nbsp;</span></li></ul></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:1.0in;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">Benefits package: &nbsp; &nbsp;&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">&nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Employer shared Health Insurance cost</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Employer paid Disability Insurance</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Employer paid Life and AD&amp;D Insurance</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Vision Insurance</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Cancer Insurance</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Voluntary Life Insurance</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Paid Time Off</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Remote work environment</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Paid holidays</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:.5in;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">When you join Palco, you are engaged in creating the future - both our company&rsquo;s, the people we serve, and your own. We understand that our success is directly related to the success of our team. We strive to create a culture where you can:</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Bring&nbsp;your&nbsp;authentic&nbsp;self&nbsp;to&nbsp;work.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Grow&nbsp;and&nbsp;thrive,&nbsp;both&nbsp;personally&nbsp;and&nbsp;professionally.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Make&nbsp;a&nbsp;difference&nbsp;with&nbsp;our&nbsp;clients,&nbsp;in&nbsp;our&nbsp;communities,&nbsp;and&nbsp;with&nbsp;the&nbsp;millions&nbsp;of&nbsp;people we support.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Experience work/life balance.</span></li><li style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><span style=\"font-family:     Calibri;\">Feel value and a greater purpose through the work you do.</span></li></ul><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;margin-left:.5in;'><span style=\"font-family:Calibri;\">&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;'><em><span style=\"font-family:Calibri;\">Palco, Inc. is an Equal Employment Opportunity (EEO) employer and does not discriminate in any employer/employee&nbsp;relations&nbsp;based&nbsp;on&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;sex,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law</span></em><span style=\"font-family:Calibri;\">.</span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&nbsp;</span></p><p><br></p><p><br></p></div></div></div></div></div></div></div>\n",
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