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Home › Companies › 960c7988 5da5 4e35 Ae9a 388caff2984f 19000101 000001 › Guest Service Agent - Full Time

Guest Service Agent - Full Time

960c7988 5da5 4e35 Ae9a 388caff2984f 19000101 000001 · St. Simons Island, GA, US, St. Simons Island, GA · Deleted · ADP Workforce Now Recruiting

Job facts

FieldValue
Company960c7988 5da5 4e35 Ae9a 388caff2984f 19000101 000001
TitleGuest Service Agent - Full Time
Normalized title-
Department / team-
LocationSt. Simons Island, GA, United States
Work model-
Employment typeFull Time
Salary-
Statusdeleted
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-27 / 2026-05-31
Changed / last seen2026-06-13 / 2026-06-11

Related slices

PageWhat it containsOpen
Company jobsActive postings from 960c7988 5da5 4e35 Ae9a 388caff2984f 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in St. Simons Island.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company960c7988 5da5 4e35 Ae9a 388caff2984f 19000101 000001
Source90b22579-ff91-4711-919d-edda8b4058d2
ATS providerADP Workforce Now Recruiting

Description

Job Summary We are seeking a dedicated and enthusiastic Guest Service Agent to join our team. This role is essential in providing exceptional customer service to our guests, ensuring a welcoming and efficient experience from check-in to check-out. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to manage guest relations effectively. As the first impression of the experience, the ability to be professional, inviting, and committed to serving guests is a must. Responsibilities Greet guests warmly and assist with check-in and check-out processes. Manage reservations, including modifications and cancellations, using multi-line phone systems. Address guest inquiries and concerns promptly, ensuring high levels of satisfaction. Provide information about hotel amenities, services, and local attractions. Conduct night audits as required, ensuring accuracy in financial transactions. Maintain a clean and organized front desk area. Collaborate with other departments to enhance the guest experience. Handle guest complaints with professionalism and empathy, striving for resolution. Experience Previous experience in hotel or a similar hospitality role is preferred. Strong customer service skills with a focus on guest relations. Familiarity with front desk operations and night audit procedures is a plus. Excellent phone etiquette and communication skills are essential for managing inquiries effectively. Job Type: Full-time Benefits: 401(k) Dental insurance Employee discount Food provided Health insurance Life insurance Paid time off Vision insurance Work Location: In person

Full job record

Job ID85411e388a26002654428f002b544e60bc718aa9
Org ID9bdd0936-5936-41bc-b61f-fdb1f9768e4a
Source ID90b22579-ff91-4711-919d-edda8b4058d2
Board ID90b22579-ff91-4711-919d-edda8b4058d2
Provideradp_workforcenow
Provider Job Key17271
TitleGuest Service Agent - Full Time
Normalized Title—
Statusdeleted
Activeno
Location TextSt. Simons Island, GA, US, St. Simons Island, GA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionGA
CitySt. Simons Island
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=960c7988-5da5-4e35-ae9a-388caff2984f&ccId=19000101_000001&lang=en_US&type=JS&jobId=17271&jwId=190814314_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=960c7988-5da5-4e35-ae9a-388caff2984f&ccId=19000101_000001&lang=en_US&type=JS&jobId=17271&jwId=190814314_1
First Seen At2026-05-31 18:42:49Z
Last Seen At2026-06-11 12:41:47Z
Last Checked At2026-06-13 13:03:47Z
Last Changed At2026-06-13 13:03:47Z
Inactive At2026-06-13 13:03:47Z
Source Posted At2026-04-27 19:18:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=960c7988-5da5-4e35-ae9a-388caff2984f|19000101_000001/date=2026-06-11/2026-06-11T12-41-46-619Z-21b1b7698c0fb972eba9076ccbfa0ca2563a502158536922fa90e958c9753255.json
Event Fields
{
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  "source_hash": "276117a2f7aabaa5c14e30c028d00fd9d5f141bd39fda91e2e24614d8c7780dd",
  "last_changed_at": "2026-06-13T13:03:47.536Z",
  "active_status": "deleted"
}
Parsed Structured
{
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  "location": {
    "raw": "St. Simons Island, GA, US, St. Simons Island, GA",
    "city": "St. Simons Island",
    "region": "GA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-11T12:41:47.116Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "St. Simons Island, GA, US, St. Simons Island, GA",
      "city": "St. Simons Island",
      "region": "GA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><p><b style='font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif !important;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Job Summary</span></b><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><br style=\"font-family: &quot;Noto Sans&quot;, &quot;Helvetica Neue&quot;, Helvetica, Arial, sans-serif !important;\">We are seeking a dedicated and enthusiastic Guest Service Agent to join our team. This role is essential in providing exceptional customer service to our guests, ensuring a welcoming and efficient experience from check-in to check-out. The ideal candidate will possess strong communication skills, a passion for hospitality, and the ability to manage guest relations effectively. As the first impression of the experience, the ability to be professional, inviting, and committed to serving guests is a must.</span></p><p style='font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; caret-color: rgb(89, 89, 89); color: rgb(89, 89, 89);'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><b style='font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif !important;'>Responsibilities</b></span></p><ul style='font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; caret-color: rgb(89, 89, 89); color: rgb(89, 89, 89);'><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Greet guests warmly and assist with check-in and check-out processes.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Manage reservations, including modifications and cancellations, using multi-line phone systems.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Address guest inquiries and concerns promptly, ensuring high levels of satisfaction.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Provide information about hotel amenities, services, and local attractions.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Conduct night audits as required, ensuring accuracy in financial transactions.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Maintain a clean and organized front desk area.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Collaborate with other departments to enhance the guest experience.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Handle guest complaints with professionalism and empathy, striving for resolution.</li></ul><p style='font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; caret-color: rgb(89, 89, 89); color: rgb(89, 89, 89);'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><b style='font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif !important;'>Experience</b></span></p><ul style='font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; caret-color: rgb(89, 89, 89); color: rgb(89, 89, 89);'><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Previous experience in hotel or a similar hospitality role is preferred.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Strong customer service skills with a focus on guest relations.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Familiarity with front desk operations and night audit procedures is a plus.</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Excellent phone etiquette and communication skills are essential for managing inquiries effectively.</li></ul><p style='font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; caret-color: rgb(89, 89, 89); color: rgb(89, 89, 89);'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Job Type: Full-time</span></p><p style='font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; caret-color: rgb(89, 89, 89); color: rgb(89, 89, 89);'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Benefits:</strong></span></p><ul style='font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; caret-color: rgb(89, 89, 89); color: rgb(89, 89, 89);'><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">401(k)</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Dental insurance</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Employee discount</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Food provided</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Health insurance</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Life insurance</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Paid time off</li><li style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Vision insurance</li></ul><p style='font-size: 16px; font-style: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; text-decoration: none; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, sans-serif; caret-color: rgb(89, 89, 89); color: rgb(89, 89, 89);'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">Work Location: In person</span></p><p><br></p></div></div></div></div></div>\n",
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