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ESaaS - SFDC - Business Function Analysis & Business Architecture
Fa Etvl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 · HYDERABAD DLF SEZ, Hyderabad, Telangana, IN · Active · $5 · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Etvl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Title | ESaaS - SFDC - Business Function Analysis & Business Architecture |
| Normalized title | - |
| Department / team | - |
| Location | Telangana, IN, United States |
| Work model | - |
| Employment type | - |
| Salary | $5 |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-14 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Etvl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Telangana. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Etvl Saasfaprod1 Fa Ocs Oraclecloud Com CX 1 |
| Source | e5668812-cee6-401d-baad-f458a448f385 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Senior Salesforce Techno ‑ Functional Business Analyst is a hands ‑ on delivery role responsible for functional ownership, configuration support, data analysis, and testing across Salesforce initiatives. This role partners closely with Marketing, Sales, IT, and Compliance to deliver scalable, data ‑ driven CRM and Marketing Cloud solutions.
Primary focus includes Lead & Contact Data Strategy and website lead process optimization , with ongoing support across broader Salesforce programs.
Responsibilities
Business & Functional Ownership
Lead end ‑ to ‑ end business analysis from discovery through UAT and rollout
Translate GTM, Sales, and Marketing requirements into user stories, acceptance criteria, and functional designs
Act as the primary bridge between business stakeholders and technical teams
Define the current state and future state process
Salesforce Techno ‑ Functional Support
Perform hands ‑ on Salesforce configuration as needed:
Page layouts, record types, validation rules, required fields
Picklist standardization and assignment logic
Functional Flow support (non ‑ Apex)
Review and validate developer ‑ built solutions against business intent
Lead & Contact Data Strategy
Own functional and data analysis for Leads, Contacts, Accounts, and Opportunities
Define data quality standards (accuracy, completeness, uniqueness, consistency)
Support duplicate analysis, data cleansing, normalization, and post ‑ cleanse validation
Embed governance, ownership, and privacy (GDPR) requirements into solutions
Data Analysis & Reporting
Perform hands ‑ on data analysis using Salesforce Reports/Dashboards and Excel
Analyze data quality gaps, duplicate trends, and lead conversion metrics
Define and track KPIs for lead , contact data quality and GTM effectiveness
Lead Process & Website Integration
Define and validate end ‑ to ‑ end website lead intake and routing
Support AI ‑ driven semantic routing use cases
Configure and test lead assignment rules and SLAs
Testing & UAT
Create test scenarios and test data
Lead and support UAT execution, defect triage, and re ‑ testing
Ensure solutions meet business, data, and compliance requirements before release
Required Skills & Experience Experience working on data strategy and initiatives is a must have.
Senior ‑ level experience as a Salesforce Business Analyst with techno ‑ functional responsibilities
Strong hands ‑ on experience with Sales Cloud ; working knowledge of Marketing Cloud is nice to have
Experience with Salesforce configuration, reports/dashboards, and Data Loader
Strong understanding of CRM data models, data quality, and governance
Experience supporting testing and UAT in enterprise environments
Excellent stakeholder communication and documentation skills
Nice to Have Experience with data enrichment tools (e.g., Introhive, Equilar)
Salesforce certifications (Admin / BA )
Qualifications
Business & Functional Ownership
Lead end ‑ to ‑ end business analysis from discovery through UAT and rollout
Translate GTM, Sales, and Marketing requirements into user stories, acceptance criteria, and functional designs
Act as the primary bridge between business stakeholders and technical teams
Define the current state and future state process
Salesforce Techno ‑ Functional Support
Perform hands ‑ on Salesforce configuration as needed:
Page layouts, record types, validation rules, required fields
Picklist standardization and assignment logic
Functional Flow support (non ‑ Apex)
Review and validate developer ‑ built solutions against business intent
Lead & Contact Data Strategy
Own functional and data analysis for Leads, Contacts, Accounts, and Opportunities
Define data quality standards (accuracy, completeness, uniqueness, consistency)
Support duplicate analysis, data cleansing, normalization, and post ‑ cleanse validation
Embed governance, ownership, and privacy (GDPR) requirements into solutions
Data Analysis & Reporting
Perform hands ‑ on data analysis using Salesforce Reports/Dashboards and Excel
Analyze data quality gaps, duplicate trends, and lead conversion metrics
Define and track KPIs for lead , contact data quality and GTM effectiveness
Lead Process & Website Integration
Define and validate end ‑ to ‑ end website lead intake and routing
Support AI ‑ driven semantic routing use cases
Configure and test lead assignment rules and SLAs
Testing & UAT
Create test scenarios and test data
Lead and support UAT execution, defect triage, and re ‑ testing
Ensure solutions meet business, data, and compliance requirements before release
Required Skills & Experience Experience working on data strategy and initiatives is a must have.
Senior ‑ level experience as a Salesforce Business Analyst with techno ‑ functional responsibilities
Strong hands ‑ on experience with Sales Cloud ; working knowledge of Marketing Cloud is nice to have
Experience with Salesforce configuration, reports/dashboards, and Data Loader
Strong understanding of CRM data models, data quality, and governance
Experience supporting testing and UAT in enterprise environments
Excellent stakeholder communication and documentation skills
Nice to Have Experience with data enrichment tools (e.g., Introhive, Equilar)
Salesforce certifications (Admin / BA )
Company
At Zensar, we’re “experience-led everything” . We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures . Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus .
Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself.
We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status.
Full job record
| Job ID | 851f4382ab02900d35fd5cf30bde1d073db635f4 |
| Org ID | 5a37f742-8bcb-45fc-a5cb-7cda94e88572 |
| Source ID | e5668812-cee6-401d-baad-f458a448f385 |
| Board ID | e5668812-cee6-401d-baad-f458a448f385 |
| Provider | oracle_hcm |
| Provider Job Key | 145253 |
| Title | ESaaS - SFDC - Business Function Analysis & Business Architecture |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | HYDERABAD DLF SEZ, Hyderabad, Telangana, IN |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | IN |
| City | Telangana |
| Salary Raw | Description The Senior Salesforce Techno ‑ Functional Business Analyst is a hands ‑ on delivery role responsible for functional ownership, configuration support, data analysis, and testing across Salesforce initiatives. This role partners closely with Marketing, Sales, IT, and Compliance to deliver scalable, data ‑ driven CRM and Marketing Cloud solutions. Primary focus includes Lead & Contact Data Strategy and website lead process optimization , with ongoing support across broader Salesforce programs. Responsibilities Business & Functional Ownership Lead end ‑ to ‑ end business analysis from discovery through UAT and rollout Translate GTM, Sales, and Marketing requirements into user stories, acceptance criteria, and functional designs Act as the primary bridge between business stakeholders and technical teams Define the current state and future state process Salesforce Techno ‑ Functional Support Perform hands ‑ on Salesforce configuration as needed: Page layouts, record types, validation rules, required fields Picklist standardization and assignment logic Functional Flow support (non ‑ Apex) Review and validate developer ‑ built solutions against business intent Lead & Contact Data Strategy Own functional and data analysis for Leads, Contacts, Accounts, and Opportunities Define data quality standards (accuracy, completeness, uniqueness, consistency) Support duplicate analysis, data cleansing, normalization, and post ‑ cleanse validation Embed governance, ownership, and privacy (GDPR) requirements into solutions Data Analysis & Reporting Perform hands ‑ on data analysis using Salesforce Reports/Dashboards and Excel Analyze data quality gaps, duplicate trends, and lead conversion metrics Define and track KPIs for lead , contact data quality and GTM effectiveness Lead Process & Website Integration Define and validate end ‑ to ‑ end website lead intake and routing Support AI ‑ driven semantic routing use cases Configure and test lead assignment rules and SLAs Testing & UAT Create test scenarios and test data Lead and support UAT execution, defect triage, and re ‑ testing Ensure solutions meet business, data, and compliance requirements before release Required Skills & Experience Experience working on data strategy and initiatives is a must have. Senior ‑ level experience as a Salesforce Business Analyst with techno ‑ functional responsibilities Strong hands ‑ on experience with Sales Cloud ; working knowledge of Marketing Cloud is nice to have Experience with Salesforce configuration, reports/dashboards, and Data Loader Strong understanding of CRM data models, data quality, and governance Experience supporting testing and UAT in enterprise environments Excellent stakeholder communication and documentation skills Nice to Have Experience with data enrichment tools (e.g., Introhive, Equilar) Salesforce certifications (Admin / BA ) Qualifications Business & Functional Ownership Lead end ‑ to ‑ end business analysis from discovery through UAT and rollout Translate GTM, Sales, and Marketing requirements into user stories, acceptance criteria, and functional designs Act as the primary bridge between business stakeholders and technical teams Define the current state and future state process Salesforce Techno ‑ Functional Support Perform hands ‑ on Salesforce configuration as needed: Page layouts, record types, validation rules, required fields Picklist standardization and assignment logic Functional Flow support (non ‑ Apex) Review and validate developer ‑ built solutions against business intent Lead & Contact Data Strategy Own functional and data analysis for Leads, Contacts, Accounts, and Opportunities Define data quality standards (accuracy, completeness, uniqueness, consistency) Support duplicate analysis, data cleansing, normalization, and post ‑ cleanse validation Embed governance, ownership, and privacy (GDPR) requirements into solutions Data Analysis & Reporting Perform hands ‑ on data analysis using Salesforce Reports/Dashboards and Excel Analyze data quality gaps, duplicate trends, and lead conversion metrics Define and track KPIs for lead , contact data quality and GTM effectiveness Lead Process & Website Integration Define and validate end ‑ to ‑ end website lead intake and routing Support AI ‑ driven semantic routing use cases Configure and test lead assignment rules and SLAs Testing & UAT Create test scenarios and test data Lead and support UAT execution, defect triage, and re ‑ testing Ensure solutions meet business, data, and compliance requirements before release Required Skills & Experience Experience working on data strategy and initiatives is a must have. Senior ‑ level experience as a Salesforce Business Analyst with techno ‑ functional responsibilities Strong hands ‑ on experience with Sales Cloud ; working knowledge of Marketing Cloud is nice to have Experience with Salesforce configuration, reports/dashboards, and Data Loader Strong understanding of CRM data models, data quality, and governance Experience supporting testing and UAT in enterprise environments Excellent stakeholder communication and documentation skills Nice to Have Experience with data enrichment tools (e.g., Introhive, Equilar) Salesforce certifications (Admin / BA ) Company At Zensar, we’re “experience-led everything” . We are committed to conceptualizing, designing, engineering, marketing, and managing digital solutions and experiences for over 130 leading enterprises. We are a company driven by a bold purpose: Together, we shape experiences for better futures . Whether for our clients, our people, or the world around us, this belief powers everything we do. At the heart of our culture is ONE with Client - a set of four core values that reflect who we are and how we work: One Zensar, Nurturing, Empowering, and Client Focus . Part of the $4.8 billion RPG Group, we’re a community of 10,000+ innovators across 30+ global locations, including Milpitas, Seattle, Princeton, Cape Town, London, Zurich, Singapore, and Mexico City. Explore Life at Zensar and join us to Grow. Own. Achieve. Learn. to be the best version of yourself. We believe the best work happens when individuality is celebrated, growth is encouraged, and well-being is prioritized. We are an equal employment opportunity (EEO) and affirmative action employer, committed to creating an inclusive workplace. All qualified applicants will be considered without regard to race, creed, color, ancestry, religion, sex, national origin, citizenship, age, sexual orientation, gender identity, disability, marital status, family medical leave status, or protected veteran status. |
| Salary Min | 4.8 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | — |
| Source URL | https://fa-etvl-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/145253 |
| Apply URL | https://fa-etvl-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/145253 |
| First Seen At | 2026-05-31 18:15:22Z |
| Last Seen At | 2026-06-06 11:44:29Z |
| Last Checked At | 2026-06-06 11:44:29Z |
| Last Changed At | 2026-05-31 18:15:22Z |
| Inactive At | — |
| Source Posted At | 2026-05-14 09:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=fa-etvl-saasfaprod1.fa.ocs.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-43-25-577Z-f7bd37a85542f4941314d2fea7e407c1ab5f220d4b8da96c8b0f67910e037238.json |
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line-height: 125%;\"><strong>Functional Support</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Perform hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on Salesforce configuration as needed: </span></span></p><ul style=\"list-style-type: circle;\"><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Page layouts, record types, validation rules, required fields</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Picklist standardization and assignment logic</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Functional Flow support (non</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Apex)</span></span></p></li></ul></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Review and validate developer</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">built solutions against business intent</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Lead & Contact Data Strategy</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Own functional and data analysis for Leads, Contacts, Accounts, and Opportunities</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define data quality standards (accuracy, completeness, uniqueness, consistency)</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Support duplicate analysis, data cleansing, normalization, and post</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">cleanse validation</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Embed governance, ownership, and privacy (GDPR) requirements into solutions</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Data Analysis & Reporting</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Perform hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on data analysis using Salesforce Reports/Dashboards and Excel</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Analyze data quality gaps, duplicate trends, and lead conversion metrics</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define and track KPIs for lead , contact data quality and GTM effectiveness</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Lead Process & Website Integration</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define and validate end</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">to</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">end website lead intake and routing</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Support AI</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">driven semantic routing use cases</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Configure and test lead assignment rules and SLAs</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Testing & UAT</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Create test scenarios and test data</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Lead and support UAT execution, defect triage, and re</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">testing</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Ensure solutions meet business, data, and compliance requirements before release</span></span></p></li></ul><p style=\"line-height: 125%; margin-bottom: 0in;\"> </p><h2 style=\"line-height: 125%; margin: 13.05pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 15.5pt; line-height: 125%;\"><strong>Required Skills & Experience</strong></span></span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience working on data strategy and initiatives is a must have.</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Senior</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">level experience as a <strong>Salesforce Business Analyst with techno</strong></span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>functional responsibilities</strong></span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Strong hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on experience with <strong>Sales Cloud</strong>; working knowledge of <strong>Marketing Cloud is nice to have</strong></span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience with Salesforce configuration, reports/dashboards, and Data Loader</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Strong understanding of CRM data models, data quality, and governance</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience supporting <strong>testing and UAT</strong> in enterprise environments</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Excellent stakeholder communication and documentation skills</span></span></p></li></ul><p style=\"line-height: 125%; margin-bottom: 0in;\"> </p><h2 style=\"line-height: 125%; margin: 13.05pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 15.5pt; line-height: 125%;\"><strong>Nice to Have</strong></span></span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience with data enrichment tools (e.g., Introhive, Equilar)</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Salesforce certifications (Admin / BA )</span></span></p></li></ul>",
"InternalQualificationsStr": "<p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Business & Functional Ownership</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Lead end</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">to</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">end business analysis from discovery through UAT and rollout</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Translate GTM, Sales, and Marketing requirements into user stories, acceptance criteria, and functional designs</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Act as the primary bridge between business stakeholders and technical teams</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define the current state and future state process</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Salesforce Techno</strong></span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Functional Support</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Perform hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on Salesforce configuration as needed: </span></span></p><ul style=\"list-style-type: circle;\"><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Page layouts, record types, validation rules, required fields</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Picklist standardization and assignment logic</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Functional Flow support (non</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Apex)</span></span></p></li></ul></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Review and validate developer</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">built solutions against business intent</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Lead & Contact Data Strategy</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Own functional and data analysis for Leads, Contacts, Accounts, and Opportunities</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define data quality standards (accuracy, completeness, uniqueness, consistency)</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Support duplicate analysis, data cleansing, normalization, and post</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">cleanse validation</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Embed governance, ownership, and privacy (GDPR) requirements into solutions</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Data Analysis & Reporting</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Perform hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on data analysis using Salesforce Reports/Dashboards and Excel</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Analyze data quality gaps, duplicate trends, and lead conversion metrics</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define and track KPIs for lead , contact data quality and GTM effectiveness</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Lead Process & Website Integration</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define and validate end</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">to</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">end website lead intake and routing</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Support AI</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">driven semantic routing use cases</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Configure and test lead assignment rules and SLAs</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Testing & UAT</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Create test scenarios and test data</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Lead and support UAT execution, defect triage, and re</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">testing</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Ensure solutions meet business, data, and compliance requirements before release</span></span></p></li></ul><p style=\"line-height: 125%; margin-bottom: 0in;\"> </p><h2 style=\"line-height: 125%; margin: 13.05pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 15.5pt; line-height: 125%;\"><strong>Required Skills & Experience</strong></span></span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience working on data strategy and initiatives is a must have.</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Senior</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">level experience as a <strong>Salesforce Business Analyst with techno</strong></span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>functional responsibilities</strong></span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Strong hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on experience with <strong>Sales Cloud</strong>; working knowledge of <strong>Marketing Cloud is nice to have</strong></span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience with Salesforce configuration, reports/dashboards, and Data Loader</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Strong understanding of CRM data models, data quality, and governance</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience supporting <strong>testing and UAT</strong> in enterprise environments</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Excellent stakeholder communication and documentation skills</span></span></p></li></ul><p style=\"line-height: 125%; margin-bottom: 0in;\"> </p><h2 style=\"line-height: 125%; margin: 13.05pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 15.5pt; line-height: 125%;\"><strong>Nice to Have</strong></span></span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience with data enrichment tools (e.g., Introhive, Equilar)</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Salesforce certifications (Admin / BA )</span></span></p></li></ul>",
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],
"ExternalResponsibilitiesStr": "<p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Business & Functional Ownership</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Lead end</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">to</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">end business analysis from discovery through UAT and rollout</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Translate GTM, Sales, and Marketing requirements into user stories, acceptance criteria, and functional designs</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Act as the primary bridge between business stakeholders and technical teams</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define the current state and future state process</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Salesforce Techno</strong></span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Functional Support</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Perform hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on Salesforce configuration as needed: </span></span></p><ul style=\"list-style-type: circle;\"><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Page layouts, record types, validation rules, required fields</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Picklist standardization and assignment logic</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Functional Flow support (non</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Apex)</span></span></p></li></ul></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Review and validate developer</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">built solutions against business intent</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Lead & Contact Data Strategy</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Own functional and data analysis for Leads, Contacts, Accounts, and Opportunities</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define data quality standards (accuracy, completeness, uniqueness, consistency)</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Support duplicate analysis, data cleansing, normalization, and post</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">cleanse validation</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Embed governance, ownership, and privacy (GDPR) requirements into solutions</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Data Analysis & Reporting</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Perform hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on data analysis using Salesforce Reports/Dashboards and Excel</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Analyze data quality gaps, duplicate trends, and lead conversion metrics</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define and track KPIs for lead , contact data quality and GTM effectiveness</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Lead Process & Website Integration</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define and validate end</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">to</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">end website lead intake and routing</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Support AI</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">driven semantic routing use cases</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Configure and test lead assignment rules and SLAs</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Testing & UAT</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Create test scenarios and test data</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Lead and support UAT execution, defect triage, and re</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">testing</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Ensure solutions meet business, data, and compliance requirements before release</span></span></p></li></ul><p style=\"line-height: 125%; margin-bottom: 0in;\"> </p><h2 style=\"line-height: 125%; margin: 13.05pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 15.5pt; line-height: 125%;\"><strong>Required Skills & Experience</strong></span></span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience working on data strategy and initiatives is a must have.</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Senior</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">level experience as a <strong>Salesforce Business Analyst with techno</strong></span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>functional responsibilities</strong></span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Strong hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on experience with <strong>Sales Cloud</strong>; working knowledge of <strong>Marketing Cloud is nice to have</strong></span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience with Salesforce configuration, reports/dashboards, and Data Loader</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Strong understanding of CRM data models, data quality, and governance</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience supporting <strong>testing and UAT</strong> in enterprise environments</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Excellent stakeholder communication and documentation skills</span></span></p></li></ul><p style=\"line-height: 125%; margin-bottom: 0in;\"> </p><h2 style=\"line-height: 125%; margin: 13.05pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 15.5pt; line-height: 125%;\"><strong>Nice to Have</strong></span></span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience with data enrichment tools (e.g., Introhive, Equilar)</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Salesforce certifications (Admin / BA )</span></span></p></li></ul>",
"InternalResponsibilitiesStr": "<p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Business & Functional Ownership</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Lead end</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">to</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">end business analysis from discovery through UAT and rollout</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Translate GTM, Sales, and Marketing requirements into user stories, acceptance criteria, and functional designs</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Act as the primary bridge between business stakeholders and technical teams</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define the current state and future state process</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Salesforce Techno</strong></span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Functional Support</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Perform hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on Salesforce configuration as needed: </span></span></p><ul style=\"list-style-type: circle;\"><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Page layouts, record types, validation rules, required fields</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Picklist standardization and assignment logic</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Functional Flow support (non</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Apex)</span></span></p></li></ul></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Review and validate developer</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">built solutions against business intent</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Lead & Contact Data Strategy</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Own functional and data analysis for Leads, Contacts, Accounts, and Opportunities</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define data quality standards (accuracy, completeness, uniqueness, consistency)</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Support duplicate analysis, data cleansing, normalization, and post</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">cleanse validation</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Embed governance, ownership, and privacy (GDPR) requirements into solutions</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Data Analysis & Reporting</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Perform hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on data analysis using Salesforce Reports/Dashboards and Excel</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Analyze data quality gaps, duplicate trends, and lead conversion metrics</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define and track KPIs for lead , contact data quality and GTM effectiveness</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Lead Process & Website Integration</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Define and validate end</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">to</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">end website lead intake and routing</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Support AI</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">driven semantic routing use cases</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Configure and test lead assignment rules and SLAs</span></span></p></li></ul><p style=\"line-height: 125%; margin: 10.5pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>Testing & UAT</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Create test scenarios and test data</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Lead and support UAT execution, defect triage, and re</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">testing</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Ensure solutions meet business, data, and compliance requirements before release</span></span></p></li></ul><p style=\"line-height: 125%; margin-bottom: 0in;\"> </p><h2 style=\"line-height: 125%; margin: 13.05pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 15.5pt; line-height: 125%;\"><strong>Required Skills & Experience</strong></span></span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience working on data strategy and initiatives is a must have.</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Senior</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">level experience as a <strong>Salesforce Business Analyst with techno</strong></span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\"><strong>functional responsibilities</strong></span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Strong hands</span></span><span lang=\"EN-US\">‑</span><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">on experience with <strong>Sales Cloud</strong>; working knowledge of <strong>Marketing Cloud is nice to have</strong></span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience with Salesforce configuration, reports/dashboards, and Data Loader</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Strong understanding of CRM data models, data quality, and governance</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience supporting <strong>testing and UAT</strong> in enterprise environments</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Excellent stakeholder communication and documentation skills</span></span></p></li></ul><p style=\"line-height: 125%; margin-bottom: 0in;\"> </p><h2 style=\"line-height: 125%; margin: 13.05pt 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 15.5pt; line-height: 125%;\"><strong>Nice to Have</strong></span></span></h2><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Experience with data enrichment tools (e.g., Introhive, Equilar)</span></span></p></li><li><p style=\"line-height: 125%; margin-bottom: 0in;\"><span style=\"font-family: "Segoe UI", sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 10.5pt; line-height: 125%;\">Salesforce certifications (Admin / BA )</span></span></p></li></ul>",
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