Billing & Patient Collections Coordinator

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    "description": "<p>Position is hybrid. Required in office days Mondays and Thursdays onsite at Silver Pines in Mahanoy City, PA.</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><u><strong>Who We Are</strong></u></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\">STR Behavioral Health&rsquo;s premier mental health and addiction treatment centers are located in Lancaster, Levittown, Bucks County, and Lehigh Valley, PA. The programs we offer include detox, residential, partial hospitalization, intensive outpatient, and outpatient care with licensed recovery housing. The approach at our treatment centers is firmly rooted in individualized, person-centered care to help clients uncover the &ldquo;why&rdquo; behind their disorders and help them build foundational relationships that help answer the &ldquo;how&rdquo; in moving forward. We work closely with every client to create personalized, high-quality treatment plans that cater to their specific needs and increase their chances of success. Our clinical team also meets regularly to adjust each treatment plan as the client progresses through treatment. Additionally, we work closely with each client&rsquo;s family and other stakeholders to help people thrive in recovery.</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><strong><u>What We Offer:</u></strong></p>\r\n\r\n<ul>\r\n\t<li>Collaborative environment dedicated to clinical excellence</li>\r\n\t<li>Multiple Career Development Pathways</li>\r\n\t<li>Company Supported Continuing Education &amp; Certification</li>\r\n\t<li>Multiple Health Plan Design Options Available</li>\r\n\t<li>Flexible Dental &amp; Vision Plan Options</li>\r\n\t<li>100% Company Paid EAP Emotional Well-Being Support</li>\r\n\t<li>100% Company Paid Critical Illness (with health enrollment plan)</li>\r\n\t<li>100% Company Paid Life &amp; ADD</li>\r\n\t<li>401K with Company Match</li>\r\n\t<li>Company-Sponsored HSA, FSA, &amp; DSA Tax Savings Accounts</li>\r\n\t<li>Generous Team Member Referral Program</li>\r\n\t<li>Parental Leave</li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>Position Summary</u></strong></span></p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The Revenue Cycle Coordinator is responsible for the accurate and timely billing of services provided to clients admitted to STR Behavioral Health facilities, patient responsibility collections, posting of payments, verification of benefits and authorizations, and claims resolution and follow-up. </span></p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><u>Essential Responsibilities</u></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Responsible for weekly billing, researching payment discrepancies, and claims denial management.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensures billing practices are ethical and compliant with company policies, and government regulations and guidelines.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Follows HIPAA guidelines in handling patient information.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Prepares appeal letters to insurance carriers, when necessary to obtain reimbursement.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Compiles medical records and documentation, to provide support to Utilization Review appeals process and compliance department review.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Reviews daily technical and professional billing charges for multiple facilities.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Prepares monthly patient responsibility invoices and performs collections follow-up.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensures accurate billing based on services provided.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Provides excellent customer service,&nbsp;responding calmly and making&nbsp;rational decisions in stressful situations.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Responsible for billing systems in maintenance, rate verification, and rate updates, including the application of contractual adjustments and allowances. </span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Confirms admissions, transfers, and discharges with Admissions Department and reconciles weekly census to ensure the accuracy of billing.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Performs other duties as assigned.</span></li>\r\n</ol>\r\n\r\n<p>&nbsp;</p>\r\n",
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Additionally, we work closely with each client&rsquo;s family and other stakeholders to help people thrive in recovery.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhat We Offer:\\r\\n\\r\\n\\r\\n\\tCollaborative environment dedicated to clinical excellence\\r\\n\\tMultiple Career Development Pathways\\r\\n\\tCompany Supported Continuing Education &amp; Certification\\r\\n\\tMultiple Health Plan Design Options Available\\r\\n\\tFlexible Dental &amp; Vision Plan Options\\r\\n\\t100% Company Paid EAP Emotional Well-Being Support\\r\\n\\t100% Company Paid Critical Illness (with health enrollment plan)\\r\\n\\t100% Company Paid Life &amp; ADD\\r\\n\\t401K with Company Match\\r\\n\\tCompany-Sponsored HSA, FSA, &amp; DSA Tax Savings Accounts\\r\\n\\tGenerous Team Member Referral Program\\r\\n\\tParental Leave\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPosition Summary\\r\\n\\r\\nThe Revenue Cycle Coordinator is responsible for the accurate and timely billing of services provided to clients admitted to STR Behavioral Health facilities, patient responsibility collections, posting of payments, verification of benefits and authorizations, and claims resolution and follow-up. \\r\\n\\r\\nEssential Responsibilities\\r\\n\\r\\n\\r\\n\\tResponsible for weekly billing, researching payment discrepancies, and claims denial management.\\r\\n\\tEnsures billing practices are ethical and compliant with company policies, and government regulations and guidelines.\\r\\n\\tFollows HIPAA guidelines in handling patient information.\\r\\n\\tPrepares appeal letters to insurance carriers, when necessary to obtain reimbursement.\\r\\n\\tCompiles medical records and documentation, to provide support to Utilization Review appeals process and compliance department review.\\r\\n\\tReviews daily technical and professional billing charges for multiple facilities.\\r\\n\\tPrepares monthly patient responsibility invoices and performs collections follow-up.\\r\\n\\tEnsures accurate billing based on services provided.\\r\\n\\tProvides excellent customer service,&nbsp;responding calmly and making&nbsp;rational decisions in stressful situations.\\r\\n\\tResponsible for billing systems in maintenance, rate verification, and rate updates, including the application of contractual adjustments and allowances. \\r\\n\\tConfirms admissions, transfers, and discharges with Admissions Department and reconciles weekly census to ensure the accuracy of billing.\\r\\n\\tPerforms other duties as assigned.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\nQualificationsEducation and Experience\\r\\n\\r\\nPosition requires a High School Diploma or equivalent and a minimum of three (3) years healthcare insurance billing experience,&nbsp;preferably within behavioral healthcare and substance use disorder treatment.&nbsp;\\r\\n\\r\\nPhysical Requirements\\r\\n\\r\\n\\r\\n\\tWhile performing the duties of this job, the employee will be required to communicate with peers/general public, clients and/or vendors\\r\\n\\tTolerant to various noise levels: noise level in the work environment varies &ndash; may be very quiet to moderate\\r\\n\\tJob performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time\\r\\n\\tWhile performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch \\r\\n\\tAbility to move up to 25 pounds \\r\\n\\r\\n\\r\\nSkill Competencies\\r\\n\\r\\n\\r\\n\\tDemonstrates strong organization skills and a high level of attention to detail.&nbsp;\\r\\n\\tDemonstrates effective verbal and written communication skills.&nbsp;\\r\\n\\tDemonstrates familiarity and knowledge with local insurance carriers.\\r\\n\\tDemonstrates proficiency with Microsoft Office Suite, EMR, and billing software.&nbsp;\\r\\n\\tDemonstrates basic knowledge of paper billing processes.&nbsp;\\r\\n\\tDemonstrates excellent teamwork.&nbsp;\\r\\n\\tDemonstrates excellent time management.&nbsp;\\r\\n\\tDemonstrates a commitment to continuous&nbsp;learning and improvement.\\r\\n\\tDemonstrates commitment to the mission, vision, and values of STR Behavioral Health\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSTR Behavioral Health provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment.&nbsp;STR Behavioral&nbsp;Health reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;At-Will.&rdquo;\\r\\n\\r\\nISJP123\\r\\n\",\"responsibilities\":\"Position is hybrid. Required in office days Mondays and Thursdays onsite at Silver Pines in Mahanoy City, PA.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWho We Are\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSTR Behavioral Health&rsquo;s premier mental health and addiction treatment centers are located in Lancaster, Levittown, Bucks County, and Lehigh Valley, PA. The programs we offer include detox, residential, partial hospitalization, intensive outpatient, and outpatient care with licensed recovery housing. The approach at our treatment centers is firmly rooted in individualized, person-centered care to help clients uncover the &ldquo;why&rdquo; behind their disorders and help them build foundational relationships that help answer the &ldquo;how&rdquo; in moving forward. We work closely with every client to create personalized, high-quality treatment plans that cater to their specific needs and increase their chances of success. 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may be very quiet to moderate\\r\\n\\tJob performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time\\r\\n\\tWhile performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch \\r\\n\\tAbility to move up to 25 pounds \\r\\n\\r\\n\\r\\nSkill Competencies\\r\\n\\r\\n\\r\\n\\tDemonstrates strong organization skills and a high level of attention to detail.&nbsp;\\r\\n\\tDemonstrates effective verbal and written communication skills.&nbsp;\\r\\n\\tDemonstrates familiarity and knowledge with local insurance carriers.\\r\\n\\tDemonstrates proficiency with Microsoft Office Suite, EMR, and billing software.&nbsp;\\r\\n\\tDemonstrates basic knowledge of paper billing processes.&nbsp;\\r\\n\\tDemonstrates excellent teamwork.&nbsp;\\r\\n\\tDemonstrates excellent time management.&nbsp;\\r\\n\\tDemonstrates a commitment to continuous&nbsp;learning and improvement.\\r\\n\\tDemonstrates commitment to the mission, vision, and values of STR Behavioral Health\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSTR Behavioral Health provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment.&nbsp;STR Behavioral&nbsp;Health reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. 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    "qualifications": "<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><u><span style=\"color:#000000\">Education and Experience</span></u></span></p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Position requires a High School Diploma or equivalent and a minimum of three (3) years healthcare insurance billing experience,&nbsp;preferably within behavioral healthcare and substance use disorder treatment.&nbsp;</span></span></p>\r\n\r\n<p><u style=\"font-family: Arial, Helvetica, sans-serif;\"><span style=\"color:#000000\">Physical Requirements</span></u></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">While performing the duties of this job, the employee will be required to communicate with peers/general public, clients and/or vendors</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Tolerant to various noise levels: noise level in the work environment varies &ndash; may be very quiet to moderate</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Job performance will require the ability to move throughout the building as well as sit or remain stationary for extended periods of time</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">While performing the duties of this job, the employee may be required to talk or hear, sit, stand, walk, reach, climb or balance, stoop, kneel, crouch </span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Ability to move up to 25 pounds </span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><u><span style=\"color:#000000\">Skill Competencies</span></u></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Demonstrates strong organization skills and a high level of attention to detail.&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Demonstrates effective verbal and written communication skills.&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Demonstrates familiarity and knowledge with local insurance carriers.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Demonstrates proficiency with Microsoft Office Suite, EMR, and billing software.&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Demonstrates basic knowledge of paper billing processes.&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Demonstrates excellent teamwork.&nbsp;</span></span></li>\r\n\t<li>Demonstrates excellent t<span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">ime management.&nbsp;</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Demonstrates a commitment to continuous&nbsp;learning and improvement.</span></span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\">Demonstrates commitment to the mission, vision, and values of STR Behavioral Health</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Arial,Helvetica,sans-serif\"><span style=\"color:#000000\"><em>STR Behavioral Health provides equal employment opportunities without regard to race, color, creed, ancestry, national origin, ethnicity, sex, gender, sexual orientation, marital status, religion, age, disability, gender identity, genetic information, service in the military, or any other characteristic protected under applicable federal, state, or local law. Equal employment opportunity applies to all terms and conditions of employment.&nbsp;STR Behavioral&nbsp;Health reserves the rights to modify, interpret, or apply this job description in any way the organization desires. This job description in no way implies that these are the only duties, including essential duties, to be performed by the employee occupying this position. Reasonable accommodations may be made to reasonably accommodate qualified individuals with disabilities. This job description is not an employment contract, implied or otherwise. The employment relationship remains &ldquo;At-Will.&rdquo;</em></span></span></p>\r\n\r\n<p>ISJP123</p>\r\n",
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