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Dollar General Retail Operations Specialist

442f3b40 6d4c 496d 90f1 A39acfc7afb7 19000101 000001 · Philadelphia, Philadelphia, PA, US, Philadelphia, PA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company442f3b40 6d4c 496d 90f1 A39acfc7afb7 19000101 000001
TitleDollar General Retail Operations Specialist
Normalized title-
Department / team-
LocationPhiladelphia, PA, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-13 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 442f3b40 6d4c 496d 90f1 A39acfc7afb7 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Philadelphia.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company442f3b40 6d4c 496d 90f1 A39acfc7afb7 19000101 000001
Source9f10c3a8-34d3-41bf-9139-3222a49a6228
ATS providerADP Workforce Now Recruiting

Description

About Us Unique Industries is a family-owned business with over 60 years of industry experience. When you work for Unique, you get all the perks of larger corporations, such as 401K, multiple choices of healthcare plans, generous paid time off, and more. However, the difference between us and a larger corporation is that here at Unique, we are family. Your CEO and management team are involved in day-to-day operations and make sure that each location sees how much they are appreciated through annual company picnics and holiday luncheons. So if you're looking for a job that is exciting, rewarding, and team-focused - then apply today! We would love to have you come join the party. About Our Opportunity We are seeking a Dollar General Retail Operations Specialist to work in the Philadelphia Corporate office. The Dollar General Retail Operations Specialist will be responsible for supporting the DG Retail Operations Manager in maintaining the total relationship with Dollar General by providing the account with exceptional customer service, developing, executing, and conveying critical information and reports to internal and external contacts, and ensuring an overall high degree of accuracy, execution and customer satisfaction on all sales and marketing initiatives. Responsibilities Execute or assist in executing all day-to-day administrative tasks that are critical to supporting the Dollar General Account as directed by the DG Retail Operations Manager. Aids in store returns and follow-ups - conducting thorough follow-ups to ensure timely resolution and customer satisfaction. Address and resolve inventory-related challenges in store, working directly with Driveline to receive proper counts where needed – checking photos and updating our on-hands as needed. Provide more dialed-down analysis of the inventory counts where applicable. Manage stores status in JDE for replenishment – placing stores on and off hold for various reasons (overstock complaints, disasters, etc.) and managing the on-hold file for proper tracking. Oversee the inventory reconciliation process in coordination with the DG Retail Operations Manager to maintain accuracy in our records. Manages tickets in DG RESPOND & assists in resolving store issues. Receives and resolves customer calls, including but not limited to: orders, discrepancies, proof of deliveries, manual inventory, over stocks, QA concerns, returns, etc. Assist on credit, deduction, and freight claim issues that are preventing Unique payment. Perform other related duties as required and assigned. Qualifications Proficient in MS Office software, especially MS Excel. Knowledge of use and operation of standard office equipment. Professional telephone & email manner. Strong oral and written communication skills. Acute attention to detail. High school diploma or its equivalent required; undergraduate degree in Marketing, Business Administration, or other related field preferred. At least 1 year of sales support and/or customer service experience required; 3 or more years preferred. Any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities. Unique Industries, Inc. is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regards to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.

Full job record

Job ID84d475d567539bb50e6cdeca2c2188a09e38d4a8
Org ID27fa01d9-c783-4307-8552-9eaf4c34bcc2
Source ID9f10c3a8-34d3-41bf-9139-3222a49a6228
Board ID9f10c3a8-34d3-41bf-9139-3222a49a6228
Provideradp_workforcenow
Provider Job Key596139
TitleDollar General Retail Operations Specialist
Normalized Title—
Statusactive
Activeyes
Location TextPhiladelphia, Philadelphia, PA, US, Philadelphia, PA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionPA
CityPhiladelphia
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=442f3b40-6d4c-496d-90f1-a39acfc7afb7&ccId=19000101_000001&lang=en_US&type=JS&jobId=596139&jwId=9201198778316_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=442f3b40-6d4c-496d-90f1-a39acfc7afb7&ccId=19000101_000001&lang=en_US&type=JS&jobId=596139&jwId=9201198778316_1
First Seen At2026-05-31 18:45:04Z
Last Seen At2026-06-06 12:12:15Z
Last Checked At2026-06-06 12:12:15Z
Last Changed At2026-06-06 12:12:15Z
Inactive At—
Source Posted At2026-05-13 17:45:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=442f3b40-6d4c-496d-90f1-a39acfc7afb7|19000101_000001/date=2026-06-06/2026-06-06T12-12-15-326Z-0ef133a70f07c08280d291433177213a3914ead90e10386280ab3805285cf3d7.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;' data-pasted=\"true\"><strong><span style='font-size:16px;font-family:\"ProximaNova\",serif;color:black;background:white;'>About Us</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:16px;font-family:\"ProximaNova\",serif;color:black;background:white;'>Unique Industries is a family-owned business with over 60 years of industry experience. When you work for Unique, you get all the perks of larger corporations, such as 401K, multiple choices of healthcare plans, generous paid time off, and more. However, the difference between us and a larger corporation is that here at Unique, we are family. Your CEO and management team are involved in day-to-day operations and make sure that each location sees how much they are appreciated through annual company picnics and holiday luncheons. So if you&#39;re looking for a job that is exciting, rewarding, and team-focused - then apply today! We would love to have you come join the party.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:16px;font-family:\"ProximaNova\",serif;color:black;background:white;'>About Our Opportunity</span></strong></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><span style='font-size:16px;font-family:\"ProximaNova\",serif;color:black;background:white;'>We are seeking a Dollar General Retail Operations Specialist to work in the Philadelphia Corporate office. The Dollar General Retail Operations Specialist will be responsible for supporting the DG Retail Operations Manager in maintaining the total relationship with Dollar General by providing the account with exceptional customer service, developing, executing, and conveying critical information and reports to internal and external contacts, and ensuring an overall high degree of accuracy, execution and customer satisfaction on all sales and marketing initiatives.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:16px;font-family:\"ProximaNova\",serif;color:black;background:white;'>Responsibilities</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Execute or assist in executing all day-to-day administrative tasks that are critical to supporting the Dollar General Account as directed by the DG Retail Operations Manager.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Aids in store returns and follow-ups - conducting thorough follow-ups to ensure timely resolution and customer satisfaction.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Address and resolve inventory-related challenges in store, working directly with Driveline to receive proper counts where needed &ndash; checking photos and updating our on-hands as needed.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Provide more dialed-down analysis of the inventory counts where applicable.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Manage stores status in JDE for replenishment &ndash; placing stores on and off hold for various reasons (overstock complaints, disasters, etc.) and managing the on-hold file for proper tracking.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Oversee the inventory reconciliation process in coordination with the DG Retail Operations Manager to maintain accuracy in our records.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Manages tickets in DG RESPOND &amp; assists in resolving store issues.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Receives and resolves customer calls, including but not limited to: orders, discrepancies, proof of deliveries, manual inventory, over stocks, QA concerns, returns, etc.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Assist on credit, deduction, and freight claim issues that are preventing Unique payment.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Perform other related duties as required and assigned.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><strong><span style='font-size:16px;font-family:\"ProximaNova\",serif;color:black;background:white;'>Qualifications&nbsp;</span></strong></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Proficient in MS Office software, especially MS Excel.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Knowledge of use and operation of standard office equipment.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Professional telephone &amp; email manner.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Strong oral and written communication skills.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Acute attention to detail.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>High school diploma or its equivalent required; undergraduate degree in Marketing, Business Administration, or other related field preferred.&nbsp;</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>At least 1 year of sales support and/or customer service experience required; 3 or more years preferred.</span></li><li style=\"margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family: initial;color:black;line-height:normal;background:white;\"><span style='font-size:16px;font-family:\"ProximaNova\",serif;'>Any equivalent combination of education, experience and training that provides the required knowledge, skills, and abilities.</span></li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;background:white;'><em><span style='font-size:11px;font-family:\"ProximaNova\",serif;color:black;background:white;'>Unique Industries, Inc. is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regards to race, color, religion, gender, national origin, age, disability, veteran status or any other status protected under local, state or federal laws.</span></em></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><br></p>\n",
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