Assistant Retail Store Manager

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  "last_changed_at": "2026-06-02T10:44:29.086Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Victoria, British Columbia, V9B 6H6, Canada",
    "city": "Victoria",
    "region": null,
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.95
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  "salary_min": null,
  "inferred_at": "2026-06-06T10:28:47.256Z",
  "launch_scope": {
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    "included": true,
    "location": {
      "raw": "Victoria, British Columbia, V9B 6H6, Canada",
      "city": "Victoria",
      "region": null,
      "country": "Canada",
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    "countries": [
      "Canada"
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{}

{
  "list_job": {
    "id": "620",
    "isRemote": null,
    "location": {
      "city": "Victoria",
      "state": "British Columbia"
    },
    "atsLocation": {
      "city": null,
      "state": null,
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      "province": null
    },
    "departmentId": "18524",
    "locationType": "0",
    "jobOpeningName": "Assistant Retail Store Manager",
    "departmentLabel": "Retail",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Victoria",
      "state": "British Columbia",
      "postalCode": "V9B 6H6",
      "addressCountry": "Canada"
    },
    "datePosted": "2026-05-19",
    "atsLocation": {
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    "description": "<p><span style=\"color: #2f2e33; font-family: Lato, sans-serif; font-size: 16px\">If you are active, organized, customer obsessed, passionate about making a difference and quality driven with a can-do attitude – and having fun doing it, apply to our <span style=\"font-weight: bold\">Full-Time Assistant Retail Store Manager</span> opportunity so we can meet you!     </span></p>\n<p><span style=\"color: #2f2e33; font-family: Lato, sans-serif; font-size: 16px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 16px\">What You’ll Love About Us:</span></span></p>\n<ul>\n<li><span>Competitive hourly wage $25.31/hr</span></li>\n<li><span style=\"color: rgb(47, 46, 51)\">Annual performance bonus</span></li>\n<li><span style=\"color: rgb(47, 46, 51)\">Company paid health, vision &amp; dental benefits</span></li>\n<li><span style=\"color: rgb(47, 46, 51)\">Sick pay</span></li>\n<li><span style=\"color: rgb(47, 46, 51)\">Employee Assistance Program</span></li>\n<li><span style=\"color: rgb(47, 46, 51)\">RRSP/DPSP matching</span></li>\n<li><span style=\"color: rgb(47, 46, 51)\">Uniforms provided</span></li>\n<li><span style=\"color: rgb(47, 46, 51)\">Opportunities for training &amp; advancement</span></li>\n<li><span style=\"color: rgb(34, 34, 34); font-size: 12pt\">100% Canadian-family owned company with a culture of super-friendly staff and above-and-beyond customer service</span></li>\n<li><span style=\"font-weight: bold\"><span style=\"color: rgb(47, 46, 51)\">Perks, Perks, Perks!<span> </span></span></span><span style=\"color: rgb(47, 46, 51)\">Discount on products sold in our retail stores, free daily dairy beverages (we do make awesome milk) provided in all our company fridges and an active social committee. And the best thing about working at Kawartha Dairy –<span> </span><span style=\"font-weight: bold\">you get FREE ICE CREAM!!!</span></span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #2f2e33; font-family: Lato, sans-serif; font-size: 16px\">What You’ll Do:</span></span><span style=\"color: #222222; font-family: Lato, sans-serif; font-size: 15px\"> </span></p>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Seamlessly carry on business acting in the capacity of Store Manager during times when the manager is on an extended absence</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Ensure that your team delivers the outstanding Kawartha Dairy experience, while providing the highest level of customer service ensuring that Pride systems and routines are incorporated into the day-to-day operation of the store</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">A large portion of the shift will be to scoop ice cream, make milkshakes and assist our customers with their purchases</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Lead by example through educating customers about our products and assisting your crew in their daily tasks as required</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Deliver feedback and coaching on a regular basis to team members, and promote a positive and fun team atmosphere.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Respond to customer complaints, taking prompt and appropriate action to resolve problem and ensure customer satisfaction is maintained</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Meet sales targets and achieve profitability by controlling costs (labour, supplies, inventory etc.).</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Oversee day-to-day operations, and delegate effectively to meet daily deadlines</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Closely collaborate with the Store Manager to develop store specific strategies and to implement them</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Assist the store manager to maintain and improve the procedures and personnel practices utilized to maintain store inventory </span>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Follow procedures to maintain appropriate inventory levels</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Follow procedures to maintain the practice of inventory rotation</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Follow procedures for the purpose of inventory control</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Analyze result of inventory variances and improve</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Assist the store manager to establish and maintain work schedules to allow for variances in customer ordering </span>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Hire, schedule and train all staff in exceptional customer service</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Develop and supervise staff to achieve high levels of performance and customer service</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Develop and maintain a positive productive team working environment</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Supervise staff in the proper practices utilized in the proper preparation and handling of products</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Administer required documentation in administration of payroll</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Assist the store manager to maintain communications with staff and customers </span>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Ensure customer satisfaction is carried out and resolve customer concerns and/or escalate to the next level of authority as appropriate</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Ensure that front of house offerings are prepared with the highest caliber of presentation</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Provide for monitoring and reporting of personnel practices</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Conduct performance reviews with all personnel</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Maintain safe and sanitary conditions for staff and customers</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Retain a thorough knowledge of company policies and procedures</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Assist the store manager to provide for information and recording of documentation </span>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Maintain accurate and timely inventory control and ordering systems</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Follow and closely monitor proper procedures and policies to maintain effective cash management</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Ensure cash deposits to bank on a daily basis</span></li>\n</ul>\n</li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Assist the store manager to maintain required schedules and procedures for inspection and monitoring of store equipment, store building, processes and procedures </span>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Follow inspection schedules for equipment and building</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Provide for inspection and monitoring of processes and procedures</span></li>\n</ul>\n</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span style=\"color: #2f2e33; font-family: Lato, sans-serif; font-size: 16px\">What You Need to Get the Job Done:</span></span></p>\n<ul>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">2-3 years’ experience in a team lead role in retail/sales, restaurant business, or customer service</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">A wonderful smile and great attitude working with a team</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Are positive, friendly and social with customers and team members</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Are mature and reliable with strong communication skills and work ethic</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Have a flexible schedule and be able to work evenings, weekend shifts as well as federal and civic holidays to ensure effective oversight of all segments of the business and communication with staff</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">You are an excellent coach, mentor, teacher, and communicator who cherishes the experience of managing and working with some amazing people.</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Has the ability to adapt and lead others in a constantly changing, high paced, but super fun environment</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">This is a dynamic role that requires multi-tasking with the ability to work independently</span></li>\n<li><span style=\"font-family: Lato, sans-serif; font-size: 15px\">Physical ability to work long hours standing/walking and bending at the waist. Tasks that involve grasping using repetitive hand action and reaching above should height to perform some duties. Ability to lift and/or move objects weighting at least 11.3 kg (25 lbs)</span></li>\n</ul>\n<p><br><br></p>\n<p><em><span style=\"color: rgb(34, 34, 34); font-family: Lato, sans-serif; font-size: 15px; font-weight: bold\">Status: Currently Hiring</span></em></p>\n<p> </p>\n<p><em><span style=\"color: #4b4b4b; font-family: Helvetica, sans-serif; font-size: 13px\">We thank all candidates for their interest in Kawartha Dairy Limited, however, only those selected for interview will be contacted. We are an equal opportunity employer and support applicants with disabilities. Accommodations are available upon request throughout the recruitment process. The personal information being collected will be used in accordance with Protection of Privacy Act and shall only be used in the selection of a suitable candidate.</span></em></p>",
    "compensation": "$25.31",
    "departmentId": "18524",
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    "jobOpeningName": "Assistant Retail Store Manager",
    "departmentLabel": "Retail",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://kawartha.bamboohr.com/careers/620",
    "employmentStatusLabel": "Full-Time"
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}