Janitorial Area Manager (63157)

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  "detail": {
    "city": "Spokane",
    "jobId": 266353,
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    "jobTitle": "Janitorial Area Manager (63157)",
    "location": "Spokane-WA - Spokane, WA 99201",
    "startDate": "",
    "clientCode": "10X52",
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    "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b><u>POSITION SUMMARY</u></b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">The Quality Assurance Manager is responsible for overseeing the quality, safety, and operational execution of cleaning services within an assigned region. This role ensures work is performed in line with company standards, customer expectations, and contract requirements through regular inspections, coaching, and communication with customers, service providers, and internal leadership.</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b><u>KEY RESPONSIBILITIES </u></b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">While the following list encompasses the primary duties and responsibilities of the role, the incumbent is also expected to perform other duties as assigned.</span></span></span></p>\n\n<p><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Customer &amp; Client Relationship Management</b></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Develop and maintain a monthly visit schedule for assigned locations, ensuring customer satisfaction through regular and proactive communication with store managers. </span></span></span></li>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Coordinate and supervise wet work with Store Managers and service partners, ensuring customer sign-off within required timelines. </span></span></span></li>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Report key issues to the Account Director or Assistant Account Director promptly.</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Quality Assurance &amp; Compliance</b></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Conduct weekly Quality Assurance inspections of assigned stores based on account size.</span></span></span></li>\n</ul>\n\n<ul>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Provide inspection reports to subcontractors and clients using Salesforce Field Service.</span></span></span></li>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Monitor IVR reports and address field issues across multiple locations.</span></span></span></li>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Submit daily and weekly reports on visits, inspections, and completed tasks.</span></span></span></li>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Identify service deficiencies, communicate corrective actions, and ensure timely resolution in accordance with company standards.</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Team Leadership &amp; Workforce Management</b></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Provide direction to cleaning crews and follow up to ensure tasks are completed effectively. </span></span></span></li>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Monitor crew performance and foster communication with service partners or direct reports during day and overnight shifts. </span></span></span></li>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Develop backup staffing plans for call-offs and collaborate with HR and the Account Director on performance issues. </span></span></span></li>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Step in as a cleaner when operationally necessary. </span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Safety Duties and Responsibilities</b></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Conduct routine safety observations, workplace inspections, and hazard assessments to identify unsafe conditions and ensure corrective actions are completed in a timely manner. </span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Document incident, injury, near-miss, and property damage investigations, identifying root causes and implementing corrective measures to prevent recurrence. </span></span></span></li>\n</ul>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\">Promote a positive safety culture by coaching employees on safe work practices, regulatory compliance, and active participation in safety initiatives. </span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\">Ensure all safety observations, inspections, corrective actions, training records, and incident reports are accurately documented in the company Safety Management System. </span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\">Partner with Operations and Safety leadership to reduce workplace injuries, improve safety performance, and achieve company safety objectives. </span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\">Monitor and support compliance with company safety policies, OSHA requirements, and applicable regulatory standards.</span></span></span></li>\n</ul>\n\n<p><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Operations &amp; Equipment Management</b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Oversee floor care and specialty cleaning projects to ensure work meets company and customer standards.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\">Coordinate project execution, conduct inspections, and obtain customer sign-off when work is completed.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\">Perform and document routine preventive maintenance on equipment (battery care, machine cleaning, fluid checks, pads/brushes/squeegees, etc.).</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\">Track equipment/assets, conduct audits, and report missing or damaged items.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\">Monitor equipment condition and coordinate repairs or replacements as needed.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\">Ensure consistent execution of standards and provide day-to-day operational support across locations.</span></span></span></li>\n</ul>\n\n<p><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Communication &amp; Reporting</b></span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Maintain ongoing communication with store managers, service partners, subcontractors, and leadership. </span></span></span></li>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Escalate operational concerns and provide timely updates to management. </span></span></span></li>\n\t<li><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Perform additional duties assigned by the Account Director and Tec management.</span></span></span></li>\n</ul>\n\n<p style=\"margin-left:24px;margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b><u>KEY PERFORMANCE INDICATORS (KPI’S)</u></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Maintain a customer satisfaction level of 8 or higher within the assigned portfolio.</span></span></span></li>\n</ul>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Customer interactions (valid customer signature &amp; satisfaction score on 50% of Quality Assurance Inspections)</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Site Visitations/QA Inspections per schedule (account specific)</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Timely Project sign-offs/close-out</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Safety compliance regarding incident reporting/management, team safety training, and overall endorsement of a “Safety First” culture.</span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b><u>QUALIFICATIONS</u></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"list-style-type:none;\">\n\t<ul style=\"list-style-type:disc;\">\n\t\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">HS diploma or equivalent with 2+ years of supervisory exp</span></span></span></li>\n\t\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">1-3 years of relevant experience, including at least 2 years in floorcare or janitorial management, facility services or commercial cleaning. </span></span></span></li>\n\t</ul>\n\t</li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Available and willing to work overnight hours with flexible scheduling.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Working knowledge of OSHA regulations, safety practices, incident investigations, and compliance documentation.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Knowledge of chemical safety, SDS, PPE, and general industry safety standards.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">A valid driver’s license is required given the amount of driving that is necessary for this role.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Proficient in MS Office (Word, Excel, Outlook, Teams), and mobile applications </span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Proficiency with mobile applications.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Knowledge of floor and carpet care and related cleaning equipment.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Ability to follow contract guidelines for floor maintenance.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Strong multitasking, independent work, and teamwork skills.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Detail-oriented, organized, and able to work in a fast-paced environment.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Supervisory experience, including auditing subcontractor work and addressing complaints.</span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b><u>PHYSICAL DEMANDS/WORK ENVIRONMENT</u></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Frequent standing, walking, bending, stooping, and kneeling.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Ability to lift 50+ pounds, preferred but not required.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Regular communication via mobile phone and email.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">90% travel, primarily by car, requiring long periods of sitting.</span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b><u>PERFONAL ATTRIBUTES</u></b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Detail-Oriented:</b> Ability to notice and address inconsistencies or areas needing improvement in cleaning standards.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Strong Communication Skills:</b> Capable of effectively interacting with clients, staff, and subcontractors, ensuring clear instructions and feedback.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Leadership:</b> Proven ability to lead and motivate cleaning teams to maintain high standards.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Problem-Solving:</b> Quick and effective in addressing issues that arise in the field and resolving them efficiently.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Adaptability:</b> Flexible to changing schedules, demands, and the needs of clients or team members.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Time Management:</b> Skilled at prioritizing tasks, managing multiple locations, and meeting deadlines.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Customer-Focused:</b> Committed to ensuring high levels of customer satisfaction and addressing concerns proactively.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Self-Motivated: </b>Works independently, taking initiative without requiring constant supervision.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Dependable: </b>Consistently reliable, with a strong sense of responsibility in overseeing operations and ensuring quality.</span></span></span></li>\n</ul>\n\n<p style=\"margin-left:24px;margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"> </p>",
    "jobCategory": "Facilities",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Janitorial Area Manager (63157)\",\"identifier\":\"J10X52266353\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/642B3C8348CEE28AE98DAEC093976BFA/jobs/266353\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=642B3C8348CEE28AE98DAEC093976BFA\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":65000,\"maxValue\":65000,\"unitText\":\"\"}},\"datePosted\":\"2026-06-10\",\"description\":\"Job DetailsJob Location: Spokane-WA - Spokane, WA 99201Position Type: Full TimeSalary Range: $65,000.00 - $65,000.00 SalaryTravel Percentage: Road WarriorJob Category: FacilitiesPOSITION SUMMARY\\n\\nThe Quality Assurance Manager is responsible for overseeing the quality, safety, and operational execution of cleaning services within an assigned region. This role ensures work is performed in line with company standards, customer expectations, and contract requirements through regular inspections, coaching, and communication with customers, service providers, and internal leadership.\\n\\nKEY RESPONSIBILITIES \\n\\nWhile the following list encompasses the primary duties and responsibilities of the role, the incumbent is also expected to perform other duties as assigned.\\n\\nCustomer &amp; Client Relationship Management\\n\\n\\n\\tDevelop and maintain a monthly visit schedule for assigned locations, ensuring customer satisfaction through regular and proactive communication with store managers. \\n\\tCoordinate and supervise wet work with Store Managers and service partners, ensuring customer sign-off within required timelines. \\n\\tReport key issues to the Account Director or Assistant Account Director promptly.\\n\\n\\n \\n\\nQuality Assurance &amp; Compliance\\n\\n\\n\\tConduct weekly Quality Assurance inspections of assigned stores based on account size.\\n\\n\\n\\n\\tProvide inspection reports to subcontractors and clients using Salesforce Field Service.\\n\\tMonitor IVR reports and address field issues across multiple locations.\\n\\tSubmit daily and weekly reports on visits, inspections, and completed tasks.\\n\\tIdentify service deficiencies, communicate corrective actions, and ensure timely resolution in accordance with company standards.\\n\\n\\n \\n\\nTeam Leadership &amp; Workforce Management\\n\\n\\n\\tProvide direction to cleaning crews and follow up to ensure tasks are completed effectively. \\n\\tMonitor crew performance and foster communication with service partners or direct reports during day and overnight shifts. \\n\\tDevelop backup staffing plans for call-offs and collaborate with HR and the Account Director on performance issues. \\n\\tStep in as a cleaner when operationally necessary. \\n\\n\\n \\n\\nSafety Duties and Responsibilities\\n\\n\\n\\tConduct routine safety observations, workplace inspections, and hazard assessments to identify unsafe conditions and ensure corrective actions are completed in a timely manner. \\n\\tDocument incident, injury, near-miss, and property damage investigations, identifying root causes and implementing corrective measures to prevent recurrence. \\n\\n\\n\\n\\tPromote a positive safety culture by coaching employees on safe work practices, regulatory compliance, and active participation in safety initiatives. \\n\\tEnsure all safety observations, inspections, corrective actions, training records, and incident reports are accurately documented in the company Safety Management System. \\n\\tPartner with Operations and Safety leadership to reduce workplace injuries, improve safety performance, and achieve company safety objectives. \\n\\tMonitor and support compliance with company safety policies, OSHA requirements, and applicable regulatory standards.\\n\\n\\nOperations &amp; Equipment Management\\n\\n\\n\\tOversee floor care and specialty cleaning projects to ensure work meets company and customer standards.\\n\\tCoordinate project execution, conduct inspections, and obtain customer sign-off when work is completed.\\n\\tPerform and document routine preventive maintenance on equipment (battery care, machine cleaning, fluid checks, pads/brushes/squeegees, etc.).\\n\\tTrack equipment/assets, conduct audits, and report missing or damaged items.\\n\\tMonitor equipment condition and coordinate repairs or replacements as needed.\\n\\tEnsure consistent execution of standards and provide day-to-day operational support across locations.\\n\\n\\nCommunication &amp; Reporting\\n\\n\\n\\tMaintain ongoing communication with store managers, service partners, subcontractors, and leadership. \\n\\tEscalate operational concerns and provide timely updates to management. \\n\\tPerform additional duties assigned by the Account Director and Tec management.\\n\\n\\n \\n\\nKEY PERFORMANCE INDICATORS (KPI’S)\\n\\n\\n\\tMaintain a customer satisfaction level of 8 or higher within the assigned portfolio.\\n\\n\\n\\n\\tCustomer interactions (valid customer signature &amp; satisfaction score on 50% of Quality Assurance Inspections)\\n\\tSite Visitations/QA Inspections per schedule (account specific)\\n\\tTimely Project sign-offs/close-out\\n\\tSafety compliance regarding incident reporting/management, team safety training, and overall endorsement of a “Safety First” culture.\\n\\n\\nQUALIFICATIONS\\n\\n\\n\\t\\n\\t\\n\\t\\tHS diploma or equivalent with 2+ years of supervisory exp\\n\\t\\t1-3 years of relevant experience, including at least 2 years in floorcare or janitorial management, facility services or commercial cleaning. \\n\\t\\n\\t\\n\\tAvailable and willing to work overnight hours with flexible scheduling.\\n\\tWorking knowledge of OSHA regulations, safety practices, incident investigations, and compliance documentation.\\n\\tKnowledge of chemical safety, SDS, PPE, and general industry safety standards.\\n\\tA valid driver’s license is required given the amount of driving that is necessary for this role.\\n\\tProficient in MS Office (Word, Excel, Outlook, Teams), and mobile applications \\n\\tProficiency with mobile applications.\\n\\tKnowledge of floor and carpet care and related cleaning equipment.\\n\\tAbility to follow contract guidelines for floor maintenance.\\n\\tStrong multitasking, independent work, and teamwork skills.\\n\\tDetail-oriented, organized, and able to work in a fast-paced environment.\\n\\tSupervisory experience, including auditing subcontractor work and addressing complaints.\\n\\n\\nPHYSICAL DEMANDS/WORK ENVIRONMENT\\n\\n\\n\\tFrequent standing, walking, bending, stooping, and kneeling.\\n\\tAbility to lift 50+ pounds, preferred but not required.\\n\\tRegular communication via mobile phone and email.\\n\\t90% travel, primarily by car, requiring long periods of sitting.\\n\\n\\nPERFONAL ATTRIBUTES\\n\\n\\n\\tDetail-Oriented: Ability to notice and address inconsistencies or areas needing improvement in cleaning standards.\\n\\tStrong Communication Skills: Capable of effectively interacting with clients, staff, and subcontractors, ensuring clear instructions and feedback.\\n\\tLeadership: Proven ability to lead and motivate cleaning teams to maintain high standards.\\n\\tProblem-Solving: Quick and effective in addressing issues that arise in the field and resolving them efficiently.\\n\\tAdaptability: Flexible to changing schedules, demands, and the needs of clients or team members.\\n\\tTime Management: Skilled at prioritizing tasks, managing multiple locations, and meeting deadlines.\\n\\tCustomer-Focused: Committed to ensuring high levels of customer satisfaction and addressing concerns proactively.\\n\\tSelf-Motivated: Works independently, taking initiative without requiring constant supervision.\\n\\tDependable: Consistently reliable, with a strong sense of responsibility in overseeing operations and ensuring quality.\\n\\n\\n \\n\\n Qualifications\\n\\t \\n\\tEducation: HS diploma or equivalent with 2+ years of supervisory experience\\n\\t1-3 years of relevant experience, including at least 2 years in floorcare or janitorial management, facility services or commercial cleaning.\\n\\tAvailable and willing to work overnight hours with flexible scheduling.\\n\\tWorking knowledge of OSHA regulations, safety practices, incident investigations, and compliance documentation.\\n\\tKnowledge of chemical safety, SDS, PPE, and general industry safety standards.\\n\\tA valid driver’s license is required given the amount of driving that is necessary for this role.\\n\\tProficient in MS Office (Word, Excel, Outlook, Teams), and mobile applications \\n\\tProficiency with mobile applications.\\n\\tKnowledge of floor and carpet care and related cleaning equipment.\\n\\tAbility to follow contract guidelines for floor maintenance.\\n\\tStrong multitasking, independent work, and teamwork skills.\\n\\tDetail-oriented, organized, and able to work in a fast-paced environment.\\n\\tSupervisory experience, including auditing subcontractor work and addressing complaints.\\n\\n\\nPHYSICAL DEMANDS/WORK ENVIRONMENT\\n\\n\\n\\tFrequent standing, walking, bending, stooping, and kneeling.\\n\\tAbility to lift 50+ pounds, preferred but not required.\\n\\tRegular communication via mobile phone and email.\\n\\t90% travel, primarily by car, requiring long periods of sitting.\\n\\n\\nPERFONAL ATTRIBUTES\\n\\n\\n\\tDetail-Oriented: Ability to notice and address inconsistencies or areas needing improvement in cleaning standards.\\n\\tStrong Communication Skills: Capable of effectively interacting with clients, staff, and subcontractors, ensuring clear instructions and feedback.\\n\\tLeadership: Proven ability to lead and motivate cleaning teams to maintain high standards.\\n\\tProblem-Solving: Quick and effective in addressing issues that arise in the field and resolving them efficiently.\\n\\tAdaptability: Flexible to changing schedules, demands, and the needs of clients or team members.\\n\\tTime Management: Skilled at prioritizing tasks, managing multiple locations, and meeting deadlines.\\n\\tCustomer-Focused: Committed to ensuring high levels of customer satisfaction and addressing concerns proactively.\\n\\tSelf-Motivated: Works independently, taking initiative without requiring constant supervision.\\n\\tDependable: Consistently reliable, with a strong sense of responsibility in overseeing operations and ensuring quality.\\n\\n\\n \\n\\n \\n\\nTEC Services reserves the right to modify, interpret, or apply this job descriptions in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee. This job description is not an employment contract, implied or otherwise. \\n\\nThe referenced pay range or salary is based on TEC Services good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level with consideration for internal parity.\",\"responsibilities\":\"POSITION SUMMARY\\n\\nThe Quality Assurance Manager is responsible for overseeing the quality, safety, and operational execution of cleaning services within an assigned region. This role ensures work is performed in line with company standards, customer expectations, and contract requirements through regular inspections, coaching, and communication with customers, service providers, and internal leadership.\\n\\nKEY RESPONSIBILITIES \\n\\nWhile the following list encompasses the primary duties and responsibilities of the role, the incumbent is also expected to perform other duties as assigned.\\n\\nCustomer &amp; Client Relationship Management\\n\\n\\n\\tDevelop and maintain a monthly visit schedule for assigned locations, ensuring customer satisfaction through regular and proactive communication with store managers. \\n\\tCoordinate and supervise wet work with Store Managers and service partners, ensuring customer sign-off within required timelines. \\n\\tReport key issues to the Account Director or Assistant Account Director promptly.\\n\\n\\n \\n\\nQuality Assurance &amp; Compliance\\n\\n\\n\\tConduct weekly Quality Assurance inspections of assigned stores based on account size.\\n\\n\\n\\n\\tProvide inspection reports to subcontractors and clients using Salesforce Field Service.\\n\\tMonitor IVR reports and address field issues across multiple locations.\\n\\tSubmit daily and weekly reports on visits, inspections, and completed tasks.\\n\\tIdentify service deficiencies, communicate corrective actions, and ensure timely resolution in accordance with company standards.\\n\\n\\n \\n\\nTeam Leadership &amp; Workforce Management\\n\\n\\n\\tProvide direction to cleaning crews and follow up to ensure tasks are completed effectively. \\n\\tMonitor crew performance and foster communication with service partners or direct reports during day and overnight shifts. \\n\\tDevelop backup staffing plans for call-offs and collaborate with HR and the Account Director on performance issues. \\n\\tStep in as a cleaner when operationally necessary. \\n\\n\\n \\n\\nSafety Duties and Responsibilities\\n\\n\\n\\tConduct routine safety observations, workplace inspections, and hazard assessments to identify unsafe conditions and ensure corrective actions are completed in a timely manner. \\n\\tDocument incident, injury, near-miss, and property damage investigations, identifying root causes and implementing corrective measures to prevent recurrence. \\n\\n\\n\\n\\tPromote a positive safety culture by coaching employees on safe work practices, regulatory compliance, and active participation in safety initiatives. \\n\\tEnsure all safety observations, inspections, corrective actions, training records, and incident reports are accurately documented in the company Safety Management System. \\n\\tPartner with Operations and Safety leadership to reduce workplace injuries, improve safety performance, and achieve company safety objectives. \\n\\tMonitor and support compliance with company safety policies, OSHA requirements, and applicable regulatory standards.\\n\\n\\nOperations &amp; Equipment Management\\n\\n\\n\\tOversee floor care and specialty cleaning projects to ensure work meets company and customer standards.\\n\\tCoordinate project execution, conduct inspections, and obtain customer sign-off when work is completed.\\n\\tPerform and document routine preventive maintenance on equipment (battery care, machine cleaning, fluid checks, pads/brushes/squeegees, etc.).\\n\\tTrack equipment/assets, conduct audits, and report missing or damaged items.\\n\\tMonitor equipment condition and coordinate repairs or replacements as needed.\\n\\tEnsure consistent execution of standards and provide day-to-day operational support across locations.\\n\\n\\nCommunication &amp; Reporting\\n\\n\\n\\tMaintain ongoing communication with store managers, service partners, subcontractors, and leadership. \\n\\tEscalate operational concerns and provide timely updates to management. \\n\\tPerform additional duties assigned by the Account Director and Tec management.\\n\\n\\n \\n\\nKEY PERFORMANCE INDICATORS (KPI’S)\\n\\n\\n\\tMaintain a customer satisfaction level of 8 or higher within the assigned portfolio.\\n\\n\\n\\n\\tCustomer interactions (valid customer signature &amp; satisfaction score on 50% of Quality Assurance Inspections)\\n\\tSite Visitations/QA Inspections per schedule (account specific)\\n\\tTimely Project sign-offs/close-out\\n\\tSafety compliance regarding incident reporting/management, team safety training, and overall endorsement of a “Safety First” culture.\\n\\n\\nQUALIFICATIONS\\n\\n\\n\\t\\n\\t\\n\\t\\tHS diploma or equivalent with 2+ years of supervisory exp\\n\\t\\t1-3 years of relevant experience, including at least 2 years in floorcare or janitorial management, facility services or commercial cleaning. \\n\\t\\n\\t\\n\\tAvailable and willing to work overnight hours with flexible scheduling.\\n\\tWorking knowledge of OSHA regulations, safety practices, incident investigations, and compliance documentation.\\n\\tKnowledge of chemical safety, SDS, PPE, and general industry safety standards.\\n\\tA valid driver’s license is required given the amount of driving that is necessary for this role.\\n\\tProficient in MS Office (Word, Excel, Outlook, Teams), and mobile applications \\n\\tProficiency with mobile applications.\\n\\tKnowledge of floor and carpet care and related cleaning equipment.\\n\\tAbility to follow contract guidelines for floor maintenance.\\n\\tStrong multitasking, independent work, and teamwork skills.\\n\\tDetail-oriented, organized, and able to work in a fast-paced environment.\\n\\tSupervisory experience, including auditing subcontractor work and addressing complaints.\\n\\n\\nPHYSICAL DEMANDS/WORK ENVIRONMENT\\n\\n\\n\\tFrequent standing, walking, bending, stooping, and kneeling.\\n\\tAbility to lift 50+ pounds, preferred but not required.\\n\\tRegular communication via mobile phone and email.\\n\\t90% travel, primarily by car, requiring long periods of sitting.\\n\\n\\nPERFONAL ATTRIBUTES\\n\\n\\n\\tDetail-Oriented: Ability to notice and address inconsistencies or areas needing improvement in cleaning standards.\\n\\tStrong Communication Skills: Capable of effectively interacting with clients, staff, and subcontractors, ensuring clear instructions and feedback.\\n\\tLeadership: Proven ability to lead and motivate cleaning teams to maintain high standards.\\n\\tProblem-Solving: Quick and effective in addressing issues that arise in the field and resolving them efficiently.\\n\\tAdaptability: Flexible to changing schedules, demands, and the needs of clients or team members.\\n\\tTime Management: Skilled at prioritizing tasks, managing multiple locations, and meeting deadlines.\\n\\tCustomer-Focused: Committed to ensuring high levels of customer satisfaction and addressing concerns proactively.\\n\\tSelf-Motivated: Works independently, taking initiative without requiring constant supervision.\\n\\tDependable: Consistently reliable, with a strong sense of responsibility in overseeing operations and ensuring quality.\\n\\n\\n \\n\\n \",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"TEC Services\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=642B3C8348CEE28AE98DAEC093976BFA\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"Spokane\",\"addressLocality\":\"Spokane\",\"addressRegion\":\"WA\",\"postalCode\":99201,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\n\\t \\n\\tEducation: HS diploma or equivalent with 2+ years of supervisory experience\\n\\t1-3 years of relevant experience, including at least 2 years in floorcare or janitorial management, facility services or commercial cleaning.\\n\\tAvailable and willing to work overnight hours with flexible scheduling.\\n\\tWorking knowledge of OSHA regulations, safety practices, incident investigations, and compliance documentation.\\n\\tKnowledge of chemical safety, SDS, PPE, and general industry safety standards.\\n\\tA valid driver’s license is required given the amount of driving that is necessary for this role.\\n\\tProficient in MS Office (Word, Excel, Outlook, Teams), and mobile applications \\n\\tProficiency with mobile applications.\\n\\tKnowledge of floor and carpet care and related cleaning equipment.\\n\\tAbility to follow contract guidelines for floor maintenance.\\n\\tStrong multitasking, independent work, and teamwork skills.\\n\\tDetail-oriented, organized, and able to work in a fast-paced environment.\\n\\tSupervisory experience, including auditing subcontractor work and addressing complaints.\\n\\n\\nPHYSICAL DEMANDS/WORK ENVIRONMENT\\n\\n\\n\\tFrequent standing, walking, bending, stooping, and kneeling.\\n\\tAbility to lift 50+ pounds, preferred but not required.\\n\\tRegular communication via mobile phone and email.\\n\\t90% travel, primarily by car, requiring long periods of sitting.\\n\\n\\nPERFONAL ATTRIBUTES\\n\\n\\n\\tDetail-Oriented: Ability to notice and address inconsistencies or areas needing improvement in cleaning standards.\\n\\tStrong Communication Skills: Capable of effectively interacting with clients, staff, and subcontractors, ensuring clear instructions and feedback.\\n\\tLeadership: Proven ability to lead and motivate cleaning teams to maintain high standards.\\n\\tProblem-Solving: Quick and effective in addressing issues that arise in the field and resolving them efficiently.\\n\\tAdaptability: Flexible to changing schedules, demands, and the needs of clients or team members.\\n\\tTime Management: Skilled at prioritizing tasks, managing multiple locations, and meeting deadlines.\\n\\tCustomer-Focused: Committed to ensuring high levels of customer satisfaction and addressing concerns proactively.\\n\\tSelf-Motivated: Works independently, taking initiative without requiring constant supervision.\\n\\tDependable: Consistently reliable, with a strong sense of responsibility in overseeing operations and ensuring quality.\\n\\n\\n \\n\\n \\n\\nTEC Services reserves the right to modify, interpret, or apply this job descriptions in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee. This job description is not an employment contract, implied or otherwise. \\n\\nThe referenced pay range or salary is based on TEC Services good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level with consideration for internal parity.\",\"experienceRequirements\":\"\\n\\t \\n\\tEducation: HS diploma or equivalent with 2+ years of supervisory experience\\n\\t1-3 years of relevant experience, including at least 2 years in floorcare or janitorial management, facility services or commercial cleaning.\\n\\tAvailable and willing to work overnight hours with flexible scheduling.\\n\\tWorking knowledge of OSHA regulations, safety practices, incident investigations, and compliance documentation.\\n\\tKnowledge of chemical safety, SDS, PPE, and general industry safety standards.\\n\\tA valid driver’s license is required given the amount of driving that is necessary for this role.\\n\\tProficient in MS Office (Word, Excel, Outlook, Teams), and mobile applications \\n\\tProficiency with mobile applications.\\n\\tKnowledge of floor and carpet care and related cleaning equipment.\\n\\tAbility to follow contract guidelines for floor maintenance.\\n\\tStrong multitasking, independent work, and teamwork skills.\\n\\tDetail-oriented, organized, and able to work in a fast-paced environment.\\n\\tSupervisory experience, including auditing subcontractor work and addressing complaints.\\n\\n\\nPHYSICAL DEMANDS/WORK ENVIRONMENT\\n\\n\\n\\tFrequent standing, walking, bending, stooping, and kneeling.\\n\\tAbility to lift 50+ pounds, preferred but not required.\\n\\tRegular communication via mobile phone and email.\\n\\t90% travel, primarily by car, requiring long periods of sitting.\\n\\n\\nPERFONAL ATTRIBUTES\\n\\n\\n\\tDetail-Oriented: Ability to notice and address inconsistencies or areas needing improvement in cleaning standards.\\n\\tStrong Communication Skills: Capable of effectively interacting with clients, staff, and subcontractors, ensuring clear instructions and feedback.\\n\\tLeadership: Proven ability to lead and motivate cleaning teams to maintain high standards.\\n\\tProblem-Solving: Quick and effective in addressing issues that arise in the field and resolving them efficiently.\\n\\tAdaptability: Flexible to changing schedules, demands, and the needs of clients or team members.\\n\\tTime Management: Skilled at prioritizing tasks, managing multiple locations, and meeting deadlines.\\n\\tCustomer-Focused: Committed to ensuring high levels of customer satisfaction and addressing concerns proactively.\\n\\tSelf-Motivated: Works independently, taking initiative without requiring constant supervision.\\n\\tDependable: Consistently reliable, with a strong sense of responsibility in overseeing operations and ensuring quality.\\n\\n\\n \\n\\n \\n\\nTEC Services reserves the right to modify, interpret, or apply this job descriptions in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee. This job description is not an employment contract, implied or otherwise. \\n\\nThe referenced pay range or salary is based on TEC Services good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level with consideration for internal parity.\",\"industry\":\"Facilities\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<ul>\n\t<li style=\"list-style-type:none;\"> </li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\">Education: </span></span></span><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">HS diploma or equivalent with 2+ years of supervisory experience</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">1-3 years of relevant experience, including at least 2 years in floorcare or janitorial management, facility services or commercial cleaning.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Available and willing to work overnight hours with flexible scheduling.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Working knowledge of OSHA regulations, safety practices, incident investigations, and compliance documentation.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Knowledge of chemical safety, SDS, PPE, and general industry safety standards.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">A valid driver’s license is required given the amount of driving that is necessary for this role.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Proficient in MS Office (Word, Excel, Outlook, Teams), and mobile applications </span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Proficiency with mobile applications.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Knowledge of floor and carpet care and related cleaning equipment.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Ability to follow contract guidelines for floor maintenance.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Strong multitasking, independent work, and teamwork skills.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Detail-oriented, organized, and able to work in a fast-paced environment.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Supervisory experience, including auditing subcontractor work and addressing complaints.</span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b><u>PHYSICAL DEMANDS/WORK ENVIRONMENT</u></b></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Frequent standing, walking, bending, stooping, and kneeling.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Ability to lift 50+ pounds, preferred but not required.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">Regular communication via mobile phone and email.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\">90% travel, primarily by car, requiring long periods of sitting.</span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b><u>PERFONAL ATTRIBUTES</u></b></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Detail-Oriented:</b> Ability to notice and address inconsistencies or areas needing improvement in cleaning standards.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Strong Communication Skills:</b> Capable of effectively interacting with clients, staff, and subcontractors, ensuring clear instructions and feedback.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Leadership:</b> Proven ability to lead and motivate cleaning teams to maintain high standards.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Problem-Solving:</b> Quick and effective in addressing issues that arise in the field and resolving them efficiently.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Adaptability:</b> Flexible to changing schedules, demands, and the needs of clients or team members.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Time Management:</b> Skilled at prioritizing tasks, managing multiple locations, and meeting deadlines.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Customer-Focused:</b> Committed to ensuring high levels of customer satisfaction and addressing concerns proactively.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Self-Motivated: </b>Works independently, taking initiative without requiring constant supervision.</span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><b>Dependable: </b>Consistently reliable, with a strong sense of responsibility in overseeing operations and ensuring quality.</span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:12pt;\"><i><span style=\"font-size:11pt;\">TEC Services reserves the right to modify, interpret, or apply this job descriptions in any way the company desires. This job description in no way implies that these are the only duties to be performed by the employee. This job description is not an employment contract, implied or otherwise. </span></i></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:'Lucida Sans Unicode', 'Lucida Grande', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><i>The referenced pay range or salary is based on TEC Services good faith belief at the time of posting. Actual compensation may vary based on factors such as geographic location, work experience, market conditions, education/training, and skill level with consideration for internal parity.</i></span></span></span></p>",
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