Operations Coordinator

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    "ExternalDescriptionStr": "<p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Position:</strong> <strong>Operations Coordinator</strong></span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Pay Rate: $47k annually</strong></span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Schedule: Sun/Mon/Tues Every Other Wednesday 6am - 6pm</strong></span></span><br><br><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">The Operations Coordinator provides critical support to Forward’s Truckload Brokerage operations by assisting with load management, data entry, carrier communication, and customer interaction. This foundational role is designed to build core competencies in logistics and transportation operations, supporting team members while developing skills necessary for future advancement within the organization.</span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Core Responsibilities &amp; Duties:</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 72px;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Assist in managing load boards and scheduling pick-up and delivery appointments</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Communicate with carriers to confirm load details, pick-up times, and delivery schedules</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Ensure accurate and timely data entry into the McLeod Transportation Management System (TMS)</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Monitor daily load execution from pick-up through delivery under the guidance of senior team members</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Support the resolution of basic carrier or load-related issues by escalating to Operations Specialists</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Develop relationships with customer facilities to assist with loading and unloading coordination</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Collaborate with internal teams to identify and report operational gaps and discrepancies</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Provide administrative and operational assistance to Operations Management and Account Management teams</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Learn and apply standard operating procedures and best practices in logistics and transportation</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Other duties as assigned</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Qualifications:</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 72px;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">High school diploma or equivalent required; Bachelor’s degree in Business, Logistics, Supply Chain Management, or a related field preferred</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Interest in pursuing a career in logistics, transportation, or operations</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Excellent communication and interpersonal skills</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Strong attention to detail and organizational capabilities</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Ability to multitask and perform efficiently in a fast-paced environment</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Proficiency in Microsoft Office Suite (Excel, Word, Outlook)</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Skills:</strong></span></span></p><ul style=\"list-style-type: disc; padding-left: 72px;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Strong work ethic and eagerness to learn</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Effective time management and prioritization skills</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Basic problem-solving and analytical thinking abilities</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Team-oriented mindset with a collaborative approach</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Adaptability and willingness to take on new challenges</span></span></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 10pt; line-height: 115%;\">Customer-focused attitude and professional demeanor</span></span></li></ul><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Forward Air is an Equal Opportunity Employer</strong></span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>#L1-TW1</strong></span></span></p><p><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>#L1-ONSITE</strong></span></span></p>",
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