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    "requisitionDescription": "<p style=\"margin-left:0in;\" data-pasted=\"true\"><strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>Summary:</span></strong><span style='font-size: 16px; font-family: \"times new roman\", serif;'>&nbsp;Provide stabilization case management, support services and employment support to formerly homeless clients residing in Metrowest or other area housing. Liaison with area shelters, SMOC staff, supportive housing staff and local landlords. Case management includes initial and ongoing assessment with regular follow up and referrals/linkages to community-based services.&nbsp;</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Why Work for SMOC?</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0.25in;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Paid Time Off: All full-time employees can accrue up to 3 weeks of vacation, and 2 weeks of sick time and are eligible for 12 paid holidays during their first year of employment.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Employer-paid Life Insurance &amp; AD&amp;D and Long-Term Disability for full-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Comprehensive Benefits Package including Medical Plans through Mass General Brigham with an HRA Employer cost-sharing program, Dental Plans with Orthodontic Coverage, and EyeMed Vision Insurance available to full-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>403(B) Retirement Plan with a company match starting on day one for all full-time and part-time employees.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Additional voluntary benefits including; Term and Whole Life Insurance, Accident Insurance, Critical Illness, Hospital indemnity, and Short-Term Disability.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Flexible Spending Accounts, Dependent Care Accounts, Employee Assistance Program, Tuition Reimbursement and more.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Primary Responsibilities:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Provide stabilization case management including assessment, service plan development, and referrals to community-based resources, advocacy, and assistance in obtaining benefits.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Conduct brief vocational assessment for the purposes of vocational planning and job placement.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Participate as a member of interdisciplinary team of care providers, including shelter staff, SBH, Opportunity Center, etc. and facilitate the exchange of information for housing related issues affecting consumers.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Provide intensive 1:1 case management to clients placed into housing to assist them in maintaining housing. Address holistic service needs in the areas of mental health, substance abuse, budgeting, housekeeping, good tenancy, life skills, socialization, community supports, etc. in order to retain housing and prevent recurring homelessness.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Make appropriate referrals to outside resources for additional support services when beneficial to consumers.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Act as a liaison and advocate, provide ongoing follow up and support to the individual, landlords, and other support service providers as necessary.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain accurate case records and provide statistical data and reports as per program requirements.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Provide outreach as needed to recruit referrals to the MST program.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Routinely monitor customer satisfaction.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Identify job openings, provide assistance with all phases of job search (application/resume, interview, etc.), act as a liaison and advocate, provide ongoing follow up and support to both the individual and the employer as necessary.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Participate as a member of the Opportunity Center team, attend all team meetings.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Conduct groups and workshops related to the client&rsquo;s needs as appropriate.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Engage all clients by understanding and addressing their needs whether within or outside the scope of work.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Attend &amp; participate in engagement team meetings as requested and communicate effectively with clients and staff in other areas.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Maintain confidentiality of client, employee and agency information in accordance with federal and state laws and funder requirements.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Ensure compliance with program/department, agency and/or funder requirements, as well as SMOC policies &amp; procedures.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Other duties as assigned.</li></ul></div><p style=\"margin-left:.5in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><br></span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Knowledge and Skill Requirements:</strong></span></p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;\"><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Bachelor&rsquo;s Degree preferred, or a minimum of three years&#39; experience in Human Services or related field.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Minimum one year assessment, advocacy and case management skills.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Sensitivity to low-income people of diverse backgrounds; excellent listening skills.</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Ability to work independently.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Good written and verbal communication skills.&nbsp;</li><li style='margin-left: 0in; font-size: 16px; font-family: \"times new roman\", serif;'>Must have valid driver&rsquo;s license, reliable transportation and meet insurance standards.</li></ul></div><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Organizational Relationship:&nbsp;</strong>Directly reports to Case Manager Supervisor.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Physical Requirement:&nbsp;</strong>Must be able to drive and travel across Metrowest area via personal vehicle. Must be able to transport clients in personal vehicle and accompany to appointments/interviews. Must be able to sit or stand for prolonged periods of time. Must be able to operate a computer and complete extensive paperwork. Must be able to ascend and descend multiple flights of stairs. Must be able to lift and carry up to 30lbs.</span></p><p style=\"margin-left:0in;\"><span style='font-size: 16px; font-family: \"times new roman\", serif;'><strong>Working Conditions:</strong> Travel via car is required. As part of the responsibilities of this position, the Case Manager will have direct or incidental contact with clients served by SMOC in various programs funded or administered through the Executive Office of Health and Human Services. A successful background check is required.</span></p>\n<br/>Monday through Friday: 9:00AM - 5:00PM. Includes a 1-hour unpaid lunch break.<br/>35 Hours per week.",
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