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Benefits Customer Service Representative

Egua Fa Us2 Oraclecloud Com CX 1 · Chesapeake, VA, United States; US-VA_Chesapeake_1434 Crossways Blvd, Chesapeake, VA, US · On Site · Active · $16–$16 / hour · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEgua Fa Us2 Oraclecloud Com CX 1
TitleBenefits Customer Service Representative
Normalized title-
Department / teamServices - Benefits
LocationChesapeake, VA, United States
Work modelOn Site
Employment type-
Salary$16–$16 / hour
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-06-01 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Egua Fa Us2 Oraclecloud Com CX 1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Chesapeake.Open
Department jobsActive postings in Services - Benefits.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEgua Fa Us2 Oraclecloud Com CX 1
Source2704eb08-5c9f-4583-abbe-5d79e98c2637
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Benefits Call Center Representative Pay: $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. Work Schedule: Flexible between Monday- Friday 8am-8pm EST Job Type: Full-Time in office role located in Chesapeake, VA. area Training Provided: 6 weeks paid training- Monday-Friday 8am-530pm EST Job Overview We are seeking dependable and customer-focused individuals to join our team as a Benefits Call Center Representative . In this role, you will handle a high volume of inbound calls from new and existing members regarding their benefit plans. This is a fast-paced call center environment where strong communication skills and attention to detail are essential. Key Responsibilities Answer a high volume of inbound calls in a professional and timely manner Assist members with questions related to benefit plans Update account information, including direct deposit details Navigate multiple systems while accurately documenting interactions Provide excellent customer service and resolve issues efficiently Follow company policies and procedures to ensure compliance Requirements: Must have a high school diploma/GED Must be 18 years of age Customer service and/or call center experience with employer benefits or healthcare field is preferred. Basic computer proficiency and ability to navigate multiple systems and dual screens Typing speed of at least 25 words per minute Ability to work in a fast-paced, high-volume environment Ability to work with people of diverse backgrounds Ability to solve problems through analysis and provided feedback Flexibility to work an 8-hour shift between 8am-830pm EST, Monday- Friday Ability to establish and maintain effective working relationships with applicants, beneficiaries and co-workers. Benefits: Benefits available starting Day 1 Full-time, stable schedule Paid training provided Career Growth Opportunities Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 Organization Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to [email protected] . You may also click here to access Conduent's ADAAA Accommodation Policy . Company Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.

Full job record

Job ID8471dfac9c0b7dff7011a75502b456b83ddb13c3
Org ID0f099763-22b2-4f31-b3fc-1294a9220b83
Source ID2704eb08-5c9f-4583-abbe-5d79e98c2637
Board ID2704eb08-5c9f-4583-abbe-5d79e98c2637
Provideroracle_hcm
Provider Job Key22347
TitleBenefits Customer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextChesapeake, VA, United States; US-VA_Chesapeake_1434 Crossways Blvd, Chesapeake, VA, US
DepartmentServices - Benefits
Team—
Employment Type—
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionVA
CityChesapeake
Salary RawDescription Benefits Call Center Representative Pay: $16.00 per hour, which may be below your state's minimum wage. Please take this into consideration when applying. Work Schedule: Flexible between Monday- Friday 8am-8pm EST Job Type: Full-Time in office role located in Chesapeake, VA. area Training Provided: 6 weeks paid training- Monday-Friday 8am-530pm EST Job Overview We are seeking dependable and customer-focused individuals to join our team as a Benefits Call Center Representative . In this role, you will handle a high volume of inbound calls from new and existing members regarding their benefit plans. This is a fast-paced call center environment where strong communication skills and attention to detail are essential. Key Responsibilities Answer a high volume of inbound calls in a professional and timely manner Assist members with questions related to benefit plans Update account information, including direct deposit details Navigate multiple systems while accurately documenting interactions Provide excellent customer service and resolve issues efficiently Follow company policies and procedures to ensure compliance Requirements: Must have a high school diploma/GED Must be 18 years of age Customer service and/or call center experience with employer benefits or healthcare field is preferred. Basic computer proficiency and ability to navigate multiple systems and dual screens Typing speed of at least 25 words per minute Ability to work in a fast-paced, high-volume environment Ability to work with people of diverse backgrounds Ability to solve problems through analysis and provided feedback Flexibility to work an 8-hour shift between 8am-830pm EST, Monday- Friday Ability to establish and maintain effective working relationships with applicants, beneficiaries and co-workers. Benefits: Benefits available starting Day 1 Full-time, stable schedule Paid training provided Career Growth Opportunities Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. As a result, we may be unable to consider applicants from certain states or municipalities at this time. Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated hourly rate for this role is $16.00 Organization Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. For US applicants: People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by submitting their request through this form that must be downloaded: click here to access or download the form . Complete the form and then email it as an attachment to [email protected] . You may also click here to access Conduent's ADAAA Accommodation Policy . Company Through our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients and the millions of people who count on them. You have an opportunity to personally thrive, make a difference and be part of a culture where individuality is noticed and valued every day.
Salary Min16
Salary Max16
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://egua.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/22347
Apply URLhttps://egua.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/22347
First Seen At2026-05-31 18:00:36Z
Last Seen At2026-06-06 19:42:22Z
Last Checked At2026-06-06 19:42:22Z
Last Changed At2026-06-06 11:17:54Z
Inactive At—
Source Posted At2026-06-01 16:22:05Z
Source Updated At—
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Parsed Structured
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Extensions
{}
Native Structured
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    "ExternalDescriptionStr": "<p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Benefits Call Center Representative&nbsp;</strong></span></span></p><p style=\"line-height: normal; margin-bottom: 0in; margin-top: 0in;\"><br><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>Pay:</strong> $16.00 per hour,&nbsp;which may be below your state's minimum wage. &nbsp;Please take this into consideration when applying.</span></span></p><p style=\"line-height: normal; margin-bottom: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>Work Schedule:</strong> Flexible between Monday- Friday 8am-8pm EST</span></span></p><p style=\"line-height: normal; margin-bottom: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>Job Type:</strong> Full-Time<strong>&nbsp;</strong>in office role located in Chesapeake, VA. area</span></span></p><p style=\"margin-bottom: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Training Provided:&nbsp;</strong>6 weeks paid training- Monday-Friday 8am-530pm EST</span></span></p><p>&nbsp;</p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Job Overview</strong></span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">We are seeking dependable and customer-focused individuals to join our team as a <strong>Benefits</strong> <strong>Call Center Representative</strong>. In this role, you will handle a high volume of inbound calls from new and existing members regarding their benefit plans. This is a fast-paced call center environment where strong communication skills and attention to detail are essential.</span></span></p><p>&nbsp;</p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Key Responsibilities</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Answer a high volume of inbound calls in a professional and timely manner</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Assist members with questions related to benefit plans</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Update account information, including direct deposit details</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Navigate multiple systems while accurately documenting interactions</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Provide excellent customer service and resolve issues efficiently</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Follow company policies and procedures to ensure compliance</span></span></p></li></ul><p>&nbsp;</p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Requirements:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Must have a high school diploma/GED</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Must be 18 years of age</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Customer service and/or call center experience with employer benefits or healthcare field is preferred.</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Basic computer proficiency and ability to navigate multiple systems and dual screens&nbsp;</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Typing speed of at least 25 words per minute</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to work in a fast-paced, high-volume environment</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to work with people of diverse backgrounds</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to solve problems through analysis and provided feedback</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Flexibility to work an 8-hour shift between 8am-830pm EST, Monday- Friday</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Ability to establish and maintain effective working relationships with applicants, beneficiaries and co-workers.</span></span></p></li></ul><p>&nbsp;</p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>Benefits:</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>Benefits available starting Day 1</strong></span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Full-time, stable schedule</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Paid training provided</span></span></p></li><li><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Career Growth Opportunities</span></span></p></li></ul><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">&nbsp;</p><p style=\"line-height: normal; margin-bottom: 0in; margin-right: 0in; margin-top: 0in;\">&nbsp;</p><p class=\"paragraph\" style=\"vertical-align: baseline;\"><span style=\"font-family: &quot;Arial Nova Light&quot;, sans-serif;\"><i><span style=\"font-size: 11pt;\">Due to varying state and local minimum wage laws, we are currently only able to hire candidates residing in states where our compensation structure complies with applicable wage regulations. 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Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/8471dfac9c0b7dff7011a75502b456b83ddb13c3?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/0f099763-22b2-4f31-b3fc-1294a9220b83JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/2704eb08-5c9f-4583-abbe-5d79e98c2637JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/8471dfac9c0b7dff7011a75502b456b83ddb13c3/eventsJSON

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