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Home › Companies › 173aba72 539f 4fa3 8bf8 0fb14421606c 9200635469475 2 › PBX Operator Full Time - Day Shift

PBX Operator Full Time - Day Shift

173aba72 539f 4fa3 8bf8 0fb14421606c 9200635469475 2 · Sparks, NV, US, Sparks, NV · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
Company173aba72 539f 4fa3 8bf8 0fb14421606c 9200635469475 2
TitlePBX Operator Full Time - Day Shift
Normalized title-
Department / team-
LocationSparks, NV, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 173aba72 539f 4fa3 8bf8 0fb14421606c 9200635469475 2.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Sparks.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company173aba72 539f 4fa3 8bf8 0fb14421606c 9200635469475 2
Source9b10f094-3e01-4f1e-9275-aab5a3e7466f
ATS providerADP Workforce Now Recruiting

Description

FUNCTION: Responsible for answering all incoming phone calls in a professional, helpful, and courteous manner. Assisting Guests and directing calls to appropriate departments. RESPONSIBILITIES: Ability to learn and utilize a variety of computer systems and programs and have excellent typing skills. Advanced skill in working in a fast-paced high volume call environment while meeting established guidelines and the ability to adapt to an always changing environment. Answer and transfer calls to the appropriate person or department. Assist with questions regarding conventions, casino events, entertainment events, restaurant reservations and questions regarding the property overall. Refer all unanswered questions and issues to the PBX Supervisor. Address guest complaints and concerns in a timely and professional manner. Establish and maintain effective channels of communication with all levels of the Nugget team and guests. Using the Nugget’s system of recognition, recognize team members who are going “above and beyond” as appropriate. Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations. Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike. Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager. Maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same. Regular predictable attendance is required. Other duties and responsibilities as assigned. REPORTING RELATIONSHIPS: PBX Supervisor MINIMUM REQUIREMENTS: Minimum 21 years of age. EDUCATION LEVEL: High School diploma or equivalent is required. LANGUAGE: Effectively communicate with others both verbally and in written form using the English language. EXPERIENCE: Minimum 1 year experience as a PBX Operator, or operator in a high-volume call center preferred. LICENSE/CERTIFICATION: PHYSICAL DEMANDS AND WORK ENVIRONMENT: Ability to walk, stand, or sit for extended periods of time. Ability to lift, and move product up to 50 lbs. Fine finger manipulation. Work environment may include smoke and variable temperature, lighting, and noise levels. Work may be performed indoors and outdoors during special events.

Full job record

Job ID84614b2ad9eb72099e033e7c73d231f2e38ac82b
Org IDd403f52f-bb68-4189-98f8-89d4a16e15a3
Source ID9b10f094-3e01-4f1e-9275-aab5a3e7466f
Board ID9b10f094-3e01-4f1e-9275-aab5a3e7466f
Provideradp_workforcenow
Provider Job Key590277
TitlePBX Operator Full Time - Day Shift
Normalized Title—
Statusactive
Activeyes
Location TextSparks, NV, US, Sparks, NV
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNV
CitySparks
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=173aba72-539f-4fa3-8bf8-0fb14421606c&ccId=9200635469475_2&lang=en_US&type=JS&jobId=590277&jwId=9201186148471_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=173aba72-539f-4fa3-8bf8-0fb14421606c&ccId=9200635469475_2&lang=en_US&type=JS&jobId=590277&jwId=9201186148471_1
First Seen At2026-05-31 18:45:57Z
Last Seen At2026-06-06 11:55:13Z
Last Checked At2026-06-06 11:55:13Z
Last Changed At2026-06-06 11:55:13Z
Inactive At—
Source Posted At2026-05-18 14:58:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=173aba72-539f-4fa3-8bf8-0fb14421606c|9200635469475_2/date=2026-06-06/2026-06-06T11-55-11-796Z-10dda29a96aecb47d5ace108661926de85160c54c33bd8ad193523f7a985522a.json
Event Fields
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  "last_changed_at": "2026-06-06T11:55:13.242Z",
  "active_status": "active"
}
Parsed Structured
{
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  "location": {
    "raw": "Sparks, NV, US, Sparks, NV",
    "city": "Sparks",
    "region": "NV",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T11:55:13.207Z",
  "launch_scope": {
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    "included": true,
    "language": "en",
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      "city": "Sparks",
      "region": "NV",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": null,
  "salary_currency": null
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;' id=\"isPasted\"><strong><u><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>FUNCTION:</span></u></strong><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>&nbsp;&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;color:black;background:white;'>Responsible for answering all incoming phone calls in a professional, helpful, and courteous manner. Assisting Guests and directing calls to appropriate departments.</span></p><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;'><strong><u><span style='font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></p><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;'><strong><u><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>RESPONSIBILITIES:</span></u></strong></p><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;'><strong><u><span style='font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></p><ol><li><span style='font-family:\"Arial\",sans-serif;'>Ability to learn and utilize a variety of computer systems and programs and have excellent typing skills.&nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Advanced skill in working in a fast-paced high volume call environment while meeting established guidelines and the ability to adapt to an always changing environment.&nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Answer and transfer calls to the appropriate person or department.</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Assist with questions regarding conventions, casino events, entertainment events, restaurant reservations and questions regarding the property overall.&nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;'>Refer all unanswered questions and issues to the PBX Supervisor.&nbsp;</span></li><li><span style='font-family:\"Arial\",sans-serif;font-size:15px;'>Address guest complaints and concerns in a timely and professional manner.&nbsp;</span></li><li><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Establish and maintain effective channels of communication with all levels of the Nugget team and guests.&nbsp;</span></li><li><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Using the Nugget&rsquo;s system of recognition, recognize team members who are going &ldquo;above and beyond&rdquo; as appropriate.</span></li><li><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Knowledgeable of and consistently follow Nugget policies and procedures as well as appropriate local, state, and federal regulations.</span></li><li><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Perform work in a safe manner and always maintain a safe environment for fellow team members and guests alike.&nbsp;</span></li><li><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Immediately report unsafe conditions, team member or guest incidents to Security, Management, and the Safety Manager.&nbsp;</span></li><li><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Maintain a positive and professional image for the Nugget when performing duties or representing the Nugget and encourages others to do the same.</span></li><li><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Regular predictable attendance is required.</span></li><li style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;line-height:115%;'><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Other duties and responsibilities as assigned.</span></li></ol><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><strong><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>REPORTING RELATIONSHIPS:</span></u></strong><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>&nbsp; &nbsp; &nbsp;&nbsp;PBX Supervisor</span></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><strong><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'><span style=\"text-decoration: none;\">&nbsp;</span></span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><strong><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>MINIMUM REQUIREMENTS:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Minimum 21 years of age.&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><strong><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><strong><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>EDUCATION LEVEL:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>High School diploma or equivalent is required.</span></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><strong><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>LANGUAGE:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Effectively communicate with others both verbally and in written form using the English language.&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'><span style=\"text-decoration:none;\">&nbsp;</span></span></u></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><strong><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>EXPERIENCE:</span></u></strong><strong><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>&nbsp;&nbsp;</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Minimum 1 year experience as a PBX Operator, or operator in a high-volume call center preferred.&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><strong><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>LICENSE/CERTIFICATION:</span></u></strong></p><p style='margin:0in;font-size:16px;font-family:\"Tahoma\",sans-serif;line-height:115%;'><strong><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'><span style=\"text-decoration: none;\">&nbsp;</span></span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><strong><u><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>PHYSICAL DEMANDS AND WORK ENVIRONMENT:</span></u></strong></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Ability to walk, stand, or sit for extended periods of time.</span></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Ability to lift, and move product up to 50 lbs.</span></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Fine finger manipulation.&nbsp;</span></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Work environment may include smoke and variable temperature, lighting, and noise levels.</span></p><p style='margin:0in;font-size:13px;font-family:\"Courier New\";line-height:115%;'><span style='font-size:15px;line-height:115%;font-family:\"Arial\",sans-serif;'>Work may be performed indoors and outdoors during special events.</span></p></div></div></div></div></div></div></div>\n",
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