Help Desk Technician (Part Time)

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    "datePosted": "2026-06-16T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>About Xerox Holdings Corporation </strong>For more than 100 years, Xerox has continually redefined the workplace experience. XIT Staffing, a division of Xerox dedicated to staffing solutions, is committed to collaborating closely with our internal clients to fulfill their staffing needs.</p>\n<p> </p>\n<p>This role is part time (two days per week onsite).  </p>\n<p> </p>\n<p>We are seeking a proactive and technically skilled Help Desk Support Technician to serve as a key liaison between our team and the MITs department. This role is responsible for delivering high-quality desktop support, imaging laptops, and resolving hardware and software issues to enhance user productivity. The ideal candidate will have a working knowledge of Microsoft Azure and the confidence to challenge internal teams constructively when addressing support cases.</p>\n<h2>Responsibilities</h2>\n<p> </p>\n<ul>\n <li>Act as a liaison between internal teams and MITs to ensure timely resolution of technical issues</li>\n <li>Image and deploy laptops and other endpoint devices</li>\n <li>Provide desktop support, diagnosing and resolving hardware/software problems</li>\n <li>Maintain and install IT equipment to ensure operational efficiency</li>\n <li>Troubleshoot issues to minimize downtime and improve system reliability</li>\n <li>Collaborate with IT peers to foster a productive and supportive work environment</li>\n <li>Apply Azure knowledge to support identity, access, and cloud-based services</li>\n <li>Escalate and advocate for resolution of complex cases with internal stakeholders</li>\n</ul>\n<p> </p>\n<h2>Qualifications</h2>\n<ul>\n <li>High school diploma and</li>\n <li>1+ year of related experience </li>\n</ul>\n<p> </p>",
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