Human Resource Associate

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    "ExternalDescriptionStr": "<p><strong>HUMAN RESOURCES ASSOCIATE II</strong></p>\n<p><strong>Location</strong>: Corpus Christi, TX</p>\n<p><strong>Employment Type</strong>: Full Time&nbsp;</p>\n<p><strong>ABOUT US</strong></p>\n<p>At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.</p>\n<p>We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges—and we do it better than anyone else. &nbsp;</p>\n<p>As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. &nbsp;</p>\n<p><strong>HERE’S WHAT THE JOB REALLY LOOKS LIKE</strong></p>\n<p>Supports Human Resources processes maintaining records and information. Handles a variety of personnel related administrative duties; acts as the liaison between Human Resources managers and employees, ensuring smooth communication and prompt resolution of all queries. Supports daily Human Resources activities and assists in coordinating Human Resources&nbsp;policies, processes and relevant documents.</p>\n<p><strong>HOW YOU’LL MAKE AN IMPACT</strong></p>\n<ul>\n <li>Assist with day to day operations of the Human Resources functions and duties&nbsp;</li>\n</ul>\n<p><strong>WHAT YOU’LL ACTUALLY DO</strong></p>\n<ul>\n <li>Provide clerical and administrative support to Human Resources team.</li>\n <li>Compile and update employee records (hard and soft copies).</li>\n <li>Submits employee data reports by assembling, preparing, and analyzing data.</li>\n <li>Maintains employee information by entering and updating employment and status-change data.</li>\n <li>Provides support by entering, formatting, and printing information; organizing work; answering the telephone; relaying messages; maintaining equipment and supplies.</li>\n <li>Maintains employee confidence and protects operations by keeping Human Resources information confidential.</li>\n <li>Deal with employee requests regarding employee experience issues, rules, and regulations.</li>\n <li>Assist in payroll preparation by providing relevant data information collecting time and attendance records.</li>\n <li>Contributes to team effort by accomplishing related results as needed.</li>\n <li>Maintains quality service by following organization standards.</li>\n <li>Assist employees with leaves and accommodation requests. Tracking of such requests.</li>\n <li>Responsible for understanding and complying with all policies, procedures, and regulations relating to job duties.</li>\n <li>Perform other duties as assigned by management.</li>\n</ul>",
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    "ExternalPostedStartDate": "2026-05-29T15:08:08+00:00",
    "ExternalQualificationsStr": "<p><span style=\"font-family:'arial' , sans-serif\"><strong>WHAT’LL SET YOU UP FOR SUCCESS</strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">High School Diploma or GED required. Associate degree is preferred.</span></li><li><span style=\"font-family:'arial' , sans-serif\">1+ years of Human Resources experience.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Experience with MS Word, Excel and PowerPoint.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Basic knowledge of labor law</span></li><li><span style=\"font-family:'arial' , sans-serif\">Excellent organizational skills.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Strong communications skills.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Excellent written, verbal and interpersonal communication skills.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Ability to multi-task and adapt to change.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Proven track record of meeting or exceeding customer experience and financial objectives</span></li><li><span style=\"font-family:'arial' , sans-serif\">Ability to maintain the highest level of confidentiality.</span></li></ul><p><strong>Career Level Attributes: O1</strong></p><ul><li><span style=\"font-family:'arial' , sans-serif\">General Profile: Entry-level position with limited prior training or relevant work experience. Acquires basic skills via on-the-job training and coaching to perform routine tasks. Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Functional: Develops skills to perform basic activities in own job.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Business Expertise/Acumen: Understands how the assigned duties integrate with others in the team.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Leadership: Has no supervisory responsibilities.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Problem Solving: Uses existing procedures to solve routine problems; has limited discretion.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Impact: Impacts the accuracy and quality of own work; receives close supervision; duties are clearly defined.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Interpersonal Skills: Uses communication skills and common courtesy.</span></li></ul><p> </p><p><span style=\"font-family:'arial' , sans-serif\"><strong>WHY ALORICA?  </strong></span></p><p><span style=\"font-family:'arial' , sans-serif\">Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.  </span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>TIDE</strong> is our connection group built around real conversations, shared experiences, and genuine belonging. <strong>MLBA (Making Lives Better at Alorica)</strong> is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.  </span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>What We Offer:  </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Competitive base pay with performance-driven incentives  </span></li><li><span style=\"font-family:'arial' , sans-serif\">Comprehensive benefits including medical, dental, vision, and 401(k)  </span></li><li><span style=\"font-family:'arial' , sans-serif\">Career development through Alorica Academy's open-access courses  </span></li><li><span style=\"font-family:'arial' , sans-serif\">Real opportunities to grow within a global organization  </span></li><li><span style=\"font-family:'arial' , sans-serif\">Access to our employee assistance program  </span></li><li><span style=\"font-family:'arial' , sans-serif\">A collaborative, inclusive culture where innovation happens  </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Our Values  </strong></span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Bold</strong> – We challenge conventions and take smart risks  </span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Relentless</strong> – We deliver results, no matter what it takes  </span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Connected</strong> – We work as One Alorica because we're stronger together  </span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>True</strong> – We show up as our authentic selves, every single day</span></p><p> </p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Ready to Join Us?  </strong></span></p><p><span style=\"font-family:'arial' , sans-serif\">If you're looking for a place where your expertise matters, your voice is heard, and your work drives real impact, let's talk.  </span></p><p><span style=\"font-family:'arial' , sans-serif\">Apply today!</span></p><p> </p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Equal Opportunity Employer – Veterans/Disabled  </strong></span></p><p><span style=\"font-family:'arial' , sans-serif\">DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.  </span></p><p><span style=\"font-family:'arial' , sans-serif\">#AloricaUSA #AloricaJobs</span></p>",
    "InternalQualificationsStr": "<p><span style=\"font-family:'arial' , sans-serif\"><strong>WHAT’LL SET YOU UP FOR SUCCESS</strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">High School Diploma or GED required. Associate degree is preferred.</span></li><li><span style=\"font-family:'arial' , sans-serif\">1+ years of Human Resources experience.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Experience with MS Word, Excel and PowerPoint.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Basic knowledge of labor law</span></li><li><span style=\"font-family:'arial' , sans-serif\">Excellent organizational skills.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Strong communications skills.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Excellent written, verbal and interpersonal communication skills.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Ability to multi-task and adapt to change.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Proven track record of meeting or exceeding customer experience and financial objectives</span></li><li><span style=\"font-family:'arial' , sans-serif\">Ability to maintain the highest level of confidentiality.</span></li></ul><p><strong>Career Level Attributes: O1</strong></p><ul><li><span style=\"font-family:'arial' , sans-serif\">General Profile: Entry-level position with limited prior training or relevant work experience. Acquires basic skills via on-the-job training and coaching to perform routine tasks. Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Functional: Develops skills to perform basic activities in own job.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Business Expertise/Acumen: Understands how the assigned duties integrate with others in the team.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Leadership: Has no supervisory responsibilities.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Problem Solving: Uses existing procedures to solve routine problems; has limited discretion.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Impact: Impacts the accuracy and quality of own work; receives close supervision; duties are clearly defined.</span></li><li><span style=\"font-family:'arial' , sans-serif\">Interpersonal Skills: Uses communication skills and common courtesy.</span></li></ul><p> </p><p><span style=\"font-family:'arial' , sans-serif\"><strong>WHY ALORICA?  </strong></span></p><p><span style=\"font-family:'arial' , sans-serif\">Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work.  </span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>TIDE</strong> is our connection group built around real conversations, shared experiences, and genuine belonging. <strong>MLBA (Making Lives Better at Alorica)</strong> is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture—we build it, live it, and keep making lives better every day.  </span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>What We Offer:  </strong></span></p><ul><li><span style=\"font-family:'arial' , sans-serif\">Competitive base pay with performance-driven incentives  </span></li><li><span style=\"font-family:'arial' , sans-serif\">Comprehensive benefits including medical, dental, vision, and 401(k)  </span></li><li><span style=\"font-family:'arial' , sans-serif\">Career development through Alorica Academy's open-access courses  </span></li><li><span style=\"font-family:'arial' , sans-serif\">Real opportunities to grow within a global organization  </span></li><li><span style=\"font-family:'arial' , sans-serif\">Access to our employee assistance program  </span></li><li><span style=\"font-family:'arial' , sans-serif\">A collaborative, inclusive culture where innovation happens  </span></li></ul><p><span style=\"font-family:'arial' , sans-serif\"><strong>Our Values  </strong></span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Bold</strong> – We challenge conventions and take smart risks  </span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Relentless</strong> – We deliver results, no matter what it takes  </span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Connected</strong> – We work as One Alorica because we're stronger together  </span></p><p><span style=\"font-family:'arial' , sans-serif\"><strong>True</strong> – We show up as our authentic selves, every single day</span></p><p> </p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Ready to Join Us?  </strong></span></p><p><span style=\"font-family:'arial' , sans-serif\">If you're looking for a place where your expertise matters, your voice is heard, and your work drives real impact, let's talk.  </span></p><p><span style=\"font-family:'arial' , sans-serif\">Apply today!</span></p><p> </p><p><span style=\"font-family:'arial' , sans-serif\"><strong>Equal Opportunity Employer – Veterans/Disabled  </strong></span></p><p><span style=\"font-family:'arial' , sans-serif\">DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification.  </span></p><p><span style=\"font-family:'arial' , sans-serif\">#AloricaUSA #AloricaJobs</span></p>",
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