Technical Account Manager II

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    "ExternalDescriptionStr": "<p align=\"center\"><b>Are you excited by the prospect of working with innovative cloud and security solutions?</b></p><p align=\"center\"><b>Would you like the opportunity to work in a high-impact role responsible for customer growth?</b></p><p><b>Join our Global Services Cloud team</b></p><p>Akamai Technologies is a global leader in content delivery, cloud computing, and security services, enabling organizations to securely deliver digital experiences worldwide. Our team is dedicated to simplifying cloud computing, enhancing security, and delivering high-quality solutions to our customers.</p><p><b>Shape the future of the internet</b></p><p>We are seeking a skilled Technical Account Manager to serve as a trusted advisor and technical liaison for key enterprise customers. The TAM will be responsible for ensuring the successful deployment, operation, and optimization of Akamai solutions in customer environments.</p><p>As a Technical Account Manager II, you will be responsible for:</p><ul><li class=\"lst\">Providing deep technical expertise in cloud computing and infrastructure.</li><li class=\"lst\">Advising on cloud architecture, scalability, and cost optimization.</li><li class=\"lst\">Supporting compute environments and workloads to ensure reliability and efficiency.</li><li class=\"lst\">Acting as a link between cloud support/services teams and customers to drive adoption and resolve issues</li></ul><p><b>Do what you love</b></p><p>To be successful in this role you will:</p><ul><li class=\"lst\">5+ years of experience and a Bachelor's in Computer Science, related field or equivalent.</li><li class=\"lst\">Build trusted relationships as the primary technical contact, ensuring customer success with Akamai Compute solutions.</li><li class=\"lst\">Deliver expert advice on infrastructure design and optimization while developing strategies leveraging Akamai Connected Cloud and Linode.</li><li class=\"lst\">Provide ongoing support through environment monitoring, issue resolution, and proactive performance and cost optimization.</li><li class=\"lst\">Empower customers through workshops and training, while representing their needs internally to enhance Akamai Compute products and services</li></ul><p><b>Work in a way that works for you</b></p><p>FlexBase, Akamai's Global Flexible Working Program, is based on the principles that are helping us create the best workplace in the world. When our colleagues said that flexible working was important to them, we listened. We also know flexible working is important to many of the incredible people considering joining Akamai. FlexBase, gives 95% of employees the choice to work from their home, their office, or both (in the country advertised). This permanent workplace flexibility program is consistent and fair globally, to help us find incredible talent, virtually anywhere. We are happy to discuss working options for this role and encourage you to speak with your recruiter in more detail when you apply. <br /><br /><a href=\"https://www.akamai.com/careers\" target=\"_blank\">Learn</a> what makes Akamai a great place to work</p><p><table style=\"width:98%\"><tr><td>Connect with us on social and see what life at Akamai is like!</td><td> <a href=\"https://twitter.com/Akamai?ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor\" target=\"_blank\"><img src=\"https://app.role-mapper.com/images/twitter.png\" /></a> <a href=\"https://www.facebook.com/akamaicareers/\" target=\"_blank\"><img src=\"https://app.role-mapper.com/images/facebook.png\" /></a> <a href=\"https://www.linkedin.com/company/akamai-technologies/\" target=\"_blank\"><img src=\"https://app.role-mapper.com/images/linkedin.png\" /></a> <a href=\"https://www.instagram.com/akamaicareers/\" target=\"_blank\"><img src=\"https://app.role-mapper.com/images/instagram.png\" /></a> <a href=\"https://www.akamai.com/blog?\" target=\"_blank\"><img src=\"https://app.role-mapper.com/images/blog.png\" /></a> <a href=\"https://www.youtube.com/playlist?list=PLYo5nh8xQFpnnPl17sQRURR9ugKL-KMRO\" target=\"_blank\"><img src=\"https://assets.role-mapper.com/images/youtube_new.png\" /></a></td></tr></table></p><p><b>We power and protect life online, by solving the toughest challenges, together.</b></p><p>At Akamai, we're curious, innovative, collaborative and tenacious. We celebrate diversity of thought and we hold an unwavering belief that we can make a meaningful difference. Our teams use their global perspectives to put customers at the forefront of everything they do, so if you are people-centric, you'll thrive here.</p><p><b>Working for you</b></p><p>At Akamai, we will provide you with opportunities to grow, flourish, and achieve great things. Our benefit options are designed to meet your individual needs for today and in the future. We provide benefits surrounding all aspects of your life:</p><ul><li class=\"lst\">Your health</li><li class=\"lst\">Your finances</li><li class=\"lst\">Your family</li><li class=\"lst\">Your time at work</li><li class=\"lst\">Your time pursuing other endeavors</li></ul><p>Our benefit plan options are designed to meet your individual needs and budget, both today and in the future.</p><p><b>About us</b></p><p>Akamai powers and protects life online. Leading companies worldwide choose Akamai to build, deliver, and secure their digital experiences  helping billions of people live, work, and play every day. With the world's most distributed compute platform  from cloud to edge  we make it easy for customers to develop and run applications, while we keep experiences closer to users and threats farther away.</p><p><b>Join us</b></p><p>Are you seeking an opportunity to make a real difference in a company with a global reach and exciting services and clients? Come join us and grow with a team of people who will energize and inspire you!<br /><br />Akamai Technologies is an Affirmative Action, Equal Opportunity Employer that values the strength that diversity brings to the workplace. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of gender, gender identity, sexual orientation, race/ethnicity, protected veteran status, disability, or other protected group status.<br /><br />#LI-Remote<br /><br />If no date is displayed, applications are being accepted on an ongoing basis until the job is filled.</p><p><b>Compensation</b></p>\r\n<p>Akamai is committed to fair and equitable compensation practices.  The base salary for this position ranges from $80,900 - $168,100/year; a candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, certifications and location. The compensation package may also include incentive compensation opportunities in the form of annual bonus or incentives, equity awards and an Employee Stock Purchase Plan (ESPP). Akamai provides industry-leading benefits including healthcare, 401K savings plan, company holidays, vacation (in the form of PTO), sick time, family friendly benefits including parental leave and an employee assistance program including a focus on mental and financial wellness; Eligibility requirements apply.</p>",
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