Direct Sales Administrator

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    "description_html": "<p><br></p><p>&nbsp;&nbsp;</p><p><strong>Live to the MAXX—and help make it happen!</strong> At MaxxSouth Broadband, we’re committed to connecting people to what matters most—fast, reliable internet, advanced TV and voice services, and unwavering local customer care.&nbsp;</p><p><br></p><p>We are seeking a <strong>Direct Sales Administrator</strong> to join our Diretct Sales team by managing daily order intake, scheduling installations, and ensuring timely and accurate billing and payroll processing. This role serves as a key liaison between Sales Representatives, customers, and internal departments to ensure smooth service, delivery and customer satisfaction.&nbsp;</p><p>&nbsp;&nbsp;</p><p><strong>What You’ll Do:</strong></p><ul><li>Receive and validate daily orders from Sales Representatives</li><li>Enter and schedule orders into the billing system</li><li>Communicate with customers regarding scheduling and service updates</li><li>Reschedule installation appointments as needed</li><li>Monitor order progress through reports and systems to identify potential issues</li><li>Escalate unresolved issues to upper management</li><li>Evaluate customer interests and offer additional services or upgrades</li><li>Respond to customer inquiries regarding billing, service issues, products, and features</li><li>Correct billing errors and discrepancies using the billing system</li></ul><p>&nbsp;&nbsp;</p><p><strong>What We’re Looking For:</strong></p><ul><li>High School Diploma or equivalent – <strong>required</strong></li><li>1 year of customer service experience – <strong>preferred</strong></li></ul><p>&nbsp;&nbsp;</p><p><strong>Why MaxxSouth Broadband?</strong></p><ul><li>Become part of a locally rooted team delivering the fastest fiber speeds in the region, that prides itself on 100% local, 24/7 customer care.</li><li>Grow your career in a fast-growing technology company with a people-first environment where connectivity means community.</li><li>Get access to opportunities for professional growth, hands-on training and certification support.</li><li>Gain the opportunity to work with cutting-edge technology and explore our competitive compensation and benefits package.</li></ul><p><strong>Apply Today!</strong></p><p>&nbsp;</p><p><em>Starting Pay: $12.00/hour</em>&nbsp;</p>",
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      "description": "<p>Description</p><p><br/></p><p>  </p><p><strong>Live to the MAXX—and help make it happen!</strong> At MaxxSouth Broadband, we’re committed to connecting people to what matters most—fast, reliable internet, advanced TV and voice services, and unwavering local customer care. </p><p><br/></p><p>We are seeking a <strong>Direct Sales Administrator</strong> to join our Diretct Sales team by managing daily order intake, scheduling installations, and ensuring timely and accurate billing and payroll processing. This role serves as a key liaison between Sales Representatives, customers, and internal departments to ensure smooth service, delivery and customer satisfaction. </p><p>  </p><p><strong>What You’ll Do:</strong></p><ul><li>Receive and validate daily orders from Sales Representatives</li><li>Enter and schedule orders into the billing system</li><li>Communicate with customers regarding scheduling and service updates</li><li>Reschedule installation appointments as needed</li><li>Monitor order progress through reports and systems to identify potential issues</li><li>Escalate unresolved issues to upper management</li><li>Evaluate customer interests and offer additional services or upgrades</li><li>Respond to customer inquiries regarding billing, service issues, products, and features</li><li>Correct billing errors and discrepancies using the billing system</li></ul><p>  </p><p><strong>What We’re Looking For:</strong></p><ul><li>High School Diploma or equivalent – <strong>required</strong></li><li>1 year of customer service experience – <strong>preferred</strong></li></ul><p>  </p><p><strong>Why MaxxSouth Broadband?</strong></p><ul><li>Become part of a locally rooted team delivering the fastest fiber speeds in the region, that prides itself on 100% local, 24/7 customer care.</li><li>Grow your career in a fast-growing technology company with a people-first environment where connectivity means community.</li><li>Get access to opportunities for professional growth, hands-on training and certification support.</li><li>Gain the opportunity to work with cutting-edge technology and explore our competitive compensation and benefits package.</li></ul><p><strong>Apply Today!</strong></p><p> </p><p><em>Starting Pay: $12.00/hour</em> </p>",
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