Client Care Specialist

{
  "content_hash": "a34cb9d0accecee63632a6f0e5073507b1bc6eb07aa25a318f0891422e54da86",
  "source_hash": "910136d9ac1d70a01050a5048931ba31b8f70f0a176b5ae0b244ef221a70fccb",
  "last_changed_at": "2026-06-18T12:29:13.127Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Homestead, Miami, FL, US, Miami, FL",
    "city": "Homestead",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": 15.5,
  "salary_min": 15.5,
  "inferred_at": "2026-06-18T12:29:13.121Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Homestead, Miami, FL, US, Miami, FL",
      "city": "Homestead",
      "region": "FL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "links": [],
    "itemID": "9201450388331_1",
    "postDate": "2026-06-10T10:32:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 15.5,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 15.5,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time Hourly Full-Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-06-10T10:32Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-18T08:29Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "561545"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Service Worker: RCT"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "15.50 To 15.50 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Client Care Specialist ",
    "clientRequisitionID": "1531",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Miami",
          "postalCode": "33033",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": "Homestead, Miami, FL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>SUMMARY:&nbsp;</span></strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;'>The Client Care Specialist serves as an ambassador of the client experience. This position provides clients with supportive assistance to maintain a safe, welcoming and clean environment and conducts scheduled/assigned dorm/room checks. Responsible for monitoring, enforcing and documenting all pertinent activities, including, but not limited to, center rules, behavior, incident and accident reports. De-escalate, mediate and resolve disputes, preventing and reducing tension in the facility.&nbsp;</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><br></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong><span style='font-size:15px;font-family:\"Tahoma\",sans-serif;color:black;'>DUTIES AND RESPONSIBILITIES:</span></strong></p><div style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Commitment to the mission, vision, values and guiding principles of Chapman Partnership in empowering our clients to overcome homelessness, and achieve and maintain long-term self-sufficiency.&nbsp;</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Create an environment where clients can feel welcomed, comfortable and supported.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Monitor specific, assigned dorms; for policy adherence; client needs, room/bed assignments, laundry, bed count, hours allowed and random sweeps of personal belongings.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Maintain client care centers of excellence; fostering continuous improvement in the areas of monitoring, assisting and reporting.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Encourage cooperation as a way of promoting standards of cleanliness, safety and accountability.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Assist clients with immediate needs and requests. Provide guidance on proper procedures.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Ensure adequate living standards are met and coordinate needs to meet them, as applicable.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Identify, document and report clients&rsquo; current or potential behavioral issues. Complete incident, accident, and behavior reports and distribute them as per established protocol.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Assist with transportation needs for clients; to and from medical and mental health appointments, move-outs and/or other applicable activities as instructed by management or per established protocols.&nbsp;</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Assist with transportation needs for staff as instructed by management or per established protocols.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Inspect vehicles for proper working conditions prior to travel and report maintenance needs, as necessary.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;'>Ensure all ancillary services, i.e. client mail, basic need supplies and clothing distribution, are timely provided, as per established protocols<span style=\"color:black;background:white;\">.</span></span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;color:black;background:white;'>Ensure compliance with local, state, and federal laws.</span></li><li style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Tahoma\",sans-serif;font-size:15px;color:black;background:white;'>Performs other assignments or tasks as deemed necessary.</span></li></ul></div><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong>&nbsp;</strong></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><strong>&nbsp;</strong></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201450388331_1",
    "postDate": "2026-06-10T10:32:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 15.5,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 15.5,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time Hourly Full-Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-06-10T10:32Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-18T08:29Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "561545"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Service Worker: RCT"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": "15.50 To 15.50 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Client Care Specialist ",
    "clientRequisitionID": "1531",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Miami",
          "postalCode": "33033",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": "Homestead, Miami, FL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/561545?cid=50a5eab3-e6df-4993-b70f-653f35e7e12e&ccId=2589227175_1889&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 10627
  },
  "detail_errors": []
}