Manager, Operations (Security)

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    "url": "https://paladintechnologies.applytojob.com/apply/jobs/details/FWvmLVghLm?&",
    "heading": "Manager, Operations (Security)",
    "html_title": "JazzHR » Job Listings",
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    "description_html": "<span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">As Manager, Operations you will plan, organize, direct, and control the activities required for effective management and supervision of the Installation Department, to include Field Staff. The primary goal is to ensure quality installations and client satisfaction. The position of Manager, Operations reports to the Regional Vice President, and you will have full financial accountability and responsibility for the security domain results of the Vancouver branch.<br><br>The Manager, Operations will work strategically and collaboratively with the existing and local Bosch Building Technologies leadership group to support the execution of complex technology projects, and ensure we deliver the highest level of service for our ever-growing client base while supporting our highly skilled workforce.</span></span><br><br><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>Position Responsibilities:</b></span></span></span><ul><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Establish and maintain procedures and standards for quality installations.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Monitor installations for on time on budget performance.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Supervise, develop, coach, guide, evaluate, hold accountable and discipline Operations Department personnel in accordance with PTI policies and procedures.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Develop Operations department short and long range goals to coincide Company objectives.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Determine appropriate staffing levels for Operations Department and adjust in accordance with policies and procedures.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Forecast department requirements, expenditures, and develop annual budgets.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ensure fiscal responsibility of the department including revenue generation and cost management, analyze variances from budget, and take corrective actions.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Provide reports to senior management to include but not limited to: revenue forecasting and staff performance.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Establish and implement productivity standards and communicate job expectations to staff.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ensure accurate project information is maintained in Company shared files and system.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Maintain, monitor, and update departmental policies and procedures.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Maintain communications with clients to include monitoring satisfaction, resolving complaints, resolving collection issues, and other.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Monitor and amend departmental documentation as needed; invoices, credits.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Maintain knowledge of current industry standards and emerging technologies.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Identify and assist with Business development opportunities.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Encourage and assist with customer check ins and relationships.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Foster a corporate culture that promotes safe practices and encourages individual integrity and accountability.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ensure all Health, Safety and Environmental policies and practices are followed and meet client requirements.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Conduct performance management throughout the year including annual performance evaluations and compensation planning for department.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Partner with HR to ensure the right people are hired, trained, and supported throughout their career with Bosch BT.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Be available to support the Service department.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Be available for on-call escalation to support on-call technician requests.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Perform other duties as required</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>Supervisor Duties:</b> In accordance with applicable Company policies/procedures and Federal/State laws, you will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. <br><br><b>Required Qualifications:</b></span></span></span><ul><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">10+ years’ experience as an Operations Leader overseeing complex security integration technology projects</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Previous and progressive experience in Project Management and Project Management leadership</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Post-secondary education (Diploma or bachelor’s degree in management) </span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Experience in project planning, risk management, cost / schedule management, and methods of analyzing and reporting project performance on financial and other KPI’s as demonstrated by 5 + years of relevant experience</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">A valid Driver’s License and ability to pass pre-employment screens</span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>Preferred Qualifications:</b></span></span></span><ul><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Previous experience in directly managing or overseeing the management and delivery of multi-million-dollar projects in one or several low voltage business segments with preference to multi-scope in integrated security systems, structured cabling, and audio-visual projects.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Previous experience in Business Development</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Experience with enterprise security solutions such as Avigilon, Axis, Genetec, Lenel, and Milestone</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Previous direct commercial sales, estimating, or design experience </span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Project Management Professional (PMP) certification</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Experience with Microsoft Dynamics 365 a plus</span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>Professional Competencies:</b></span></span></span><ul><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to advance business objectives in a consultative manner with line and support management.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to make independent decisions related to the day-to-day operations.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to operate in a collaborative work environment.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Excellent negotiating skills.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Excellent interpersonal skills including customer service skills</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Strong organizational skills</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to multi-task while working under deadlines and time constraints</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to write effective business correspondence and present information in one-on-one and small and large group situations.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to interact effectively at all levels and across diverse cultures.  Ability to function as an effective team member.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to adapt as the external environment and organization evolves while leading with confidence and positivity</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">High degree of discretion and confidentiality</span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>PHYSICAL DEMANDS:</b> In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.</span></span></span><ul><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Sitting, standing, walking in office environments and construction sites</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)</span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>WORKING CONDITIONS:</b> In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.</span></span></span><ul><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">The office is clean, orderly, properly lighted and ventilated.  Noise levels are considered low to moderate</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Will be required to be on site with customers or contractors, with or without colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Driving to customer sites is required</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Limited overnight travel may be required</span></span></span></li></ul><span style=\"font-size:14px;\"><b><span style=\"line-height:115%;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Salary Range:</span></span></b><span style=\"line-height:115%;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"> $115,000 - $145,000 (DOE)</span></span></span><br><br> <p><strong>Company Info;</strong></p>\n\n<p>The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products.</p>\n\n<p>In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec has significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $900M in revenues and 3000 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions.</p>\n\n<p><strong>This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status</strong>. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. <strong>If you need accommodation</strong> for any part of the application process, please send an <a href=\\\"mailto:[email protected]?subject=Application%20Accommodation%20Request\\\">email </a>or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.<br />\n<br />\nWe thank you for your application, however only those selected for an interview will be contacted.</p>",
    "description_text": "As Manager, Operations you will plan, organize, direct, and control the activities required for effective management and supervision of the Installation Department, to include Field Staff. The primary goal is to ensure quality installations and client satisfaction. The position of Manager, Operations reports to the Regional Vice President, and you will have full financial accountability and responsibility for the security domain results of the Vancouver branch.\nThe Manager, Operations will work strategically and collaboratively with the existing and local Bosch Building Technologies leadership group to support the execution of complex technology projects, and ensure we deliver the highest level of service for our ever-growing client base while supporting our highly skilled workforce.\n Position Responsibilities: Establish and maintain procedures and standards for quality installations.\n Monitor installations for on time on budget performance.\n Supervise, develop, coach, guide, evaluate, hold accountable and discipline Operations Department personnel in accordance with PTI policies and procedures.\n Develop Operations department short and long range goals to coincide Company objectives.\n Determine appropriate staffing levels for Operations Department and adjust in accordance with policies and procedures.\n Forecast department requirements, expenditures, and develop annual budgets.\n Ensure fiscal responsibility of the department including revenue generation and cost management, analyze variances from budget, and take corrective actions.\n Provide reports to senior management to include but not limited to: revenue forecasting and staff performance.\n Establish and implement productivity standards and communicate job expectations to staff.\n Ensure accurate project information is maintained in Company shared files and system.\n Maintain, monitor, and update departmental policies and procedures.\n Maintain communications with clients to include monitoring satisfaction, resolving complaints, resolving collection issues, and other.\n Monitor and amend departmental documentation as needed; invoices, credits.\n Maintain knowledge of current industry standards and emerging technologies.\n Identify and assist with Business development opportunities.\n Encourage and assist with customer check ins and relationships.\n Foster a corporate culture that promotes safe practices and encourages individual integrity and accountability.\n Ensure all Health, Safety and Environmental policies and practices are followed and meet client requirements.\n Conduct performance management throughout the year including annual performance evaluations and compensation planning for department.\n Partner with HR to ensure the right people are hired, trained, and supported throughout their career with Bosch BT.\n Be available to support the Service department.\n Be available for on-call escalation to support on-call technician requests.\n Perform other duties as required\n Supervisor Duties: In accordance with applicable Company policies/procedures and Federal/State laws, you will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.\n Required Qualifications: 10+ years’ experience as an Operations Leader overseeing complex security integration technology projects\n Previous and progressive experience in Project Management and Project Management leadership\n Post-secondary education (Diploma or bachelor’s degree in management)\n Experience in project planning, risk management, cost / schedule management, and methods of analyzing and reporting project performance on financial and other KPI’s as demonstrated by 5 + years of relevant experience\n A valid Driver’s License and ability to pass pre-employment screens\n Preferred Qualifications: Previous experience in directly managing or overseeing the management and delivery of multi-million-dollar projects in one or several low voltage business segments with preference to multi-scope in integrated security systems, structured cabling, and audio-visual projects.\n Previous experience in Business Development\n Experience with enterprise security solutions such as Avigilon, Axis, Genetec, Lenel, and Milestone\n Previous direct commercial sales, estimating, or design experience\n Project Management Professional (PMP) certification\n Experience with Microsoft Dynamics 365 a plus\n Professional Competencies: Ability to advance business objectives in a consultative manner with line and support management.\n Ability to make independent decisions related to the day-to-day operations.\n Ability to operate in a collaborative work environment.\n Excellent negotiating skills.\n Excellent interpersonal skills including customer service skills\n Strong organizational skills\n Ability to multi-task while working under deadlines and time constraints\n Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints\n Ability to write effective business correspondence and present information in one-on-one and small and large group situations.\n Ability to interact effectively at all levels and across diverse cultures.  Ability to function as an effective team member.\n Ability to adapt as the external environment and organization evolves while leading with confidence and positivity\n High degree of discretion and confidentiality\n PHYSICAL DEMANDS: In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job. Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers\n Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment\n Sitting, standing, walking in office environments and construction sites\n The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)\n WORKING CONDITIONS: In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job. The office is clean, orderly, properly lighted and ventilated.  Noise levels are considered low to moderate\n Will be required to be on site with customers or contractors, with or without colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.\n Driving to customer sites is required\n Limited overnight travel may be required\n Salary Range: $115,000 - $145,000 (DOE)\n  Company Info;\n The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products.\n In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec has significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $900M in revenues and 3000 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions.\n This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. If you need accommodation for any part of the application process, please send an email or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.\nWe thank you for your application, however only those selected for an interview will be contacted.",
    "jsonld_jobposting": {
      "url": "https://paladintechnologies.applytojob.com/apply/FWvmLVghLm/Manager-Operations-Security",
      "@type": "JobPosting",
      "title": "Manager, Operations (Security)",
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      "datePosted": "2026-04-21",
      "description": "<span style=\"font-size:14px;\"><span style=\"line-height:115%;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">As Manager, Operations you will plan, organize, direct, and control the activities required for effective management and supervision of the Installation Department, to include Field Staff. The primary goal is to ensure quality installations and client satisfaction. The position of Manager, Operations reports to the Regional Vice President, and you will have full financial accountability and responsibility for the security domain results of the Vancouver branch.<br><br>The Manager, Operations will work strategically and collaboratively with the existing and local Bosch Building Technologies leadership group to support the execution of complex technology projects, and ensure we deliver the highest level of service for our ever-growing client base while supporting our highly skilled workforce.</span></span><br><br><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>Position Responsibilities:</b></span></span></span><ul><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Establish and maintain procedures and standards for quality installations.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Monitor installations for on time on budget performance.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Supervise, develop, coach, guide, evaluate, hold accountable and discipline Operations Department personnel in accordance with PTI policies and procedures.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Develop Operations department short and long range goals to coincide Company objectives.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Determine appropriate staffing levels for Operations Department and adjust in accordance with policies and procedures.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Forecast department requirements, expenditures, and develop annual budgets.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ensure fiscal responsibility of the department including revenue generation and cost management, analyze variances from budget, and take corrective actions.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Provide reports to senior management to include but not limited to: revenue forecasting and staff performance.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Establish and implement productivity standards and communicate job expectations to staff.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ensure accurate project information is maintained in Company shared files and system.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Maintain, monitor, and update departmental policies and procedures.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Maintain communications with clients to include monitoring satisfaction, resolving complaints, resolving collection issues, and other.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Monitor and amend departmental documentation as needed; invoices, credits.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Maintain knowledge of current industry standards and emerging technologies.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Identify and assist with Business development opportunities.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Encourage and assist with customer check ins and relationships.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Foster a corporate culture that promotes safe practices and encourages individual integrity and accountability.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ensure all Health, Safety and Environmental policies and practices are followed and meet client requirements.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Conduct performance management throughout the year including annual performance evaluations and compensation planning for department.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Partner with HR to ensure the right people are hired, trained, and supported throughout their career with Bosch BT.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Be available to support the Service department.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Be available for on-call escalation to support on-call technician requests.</span></span></li><li style=\"text-align:left;margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Perform other duties as required</span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>Supervisor Duties:</b> In accordance with applicable Company policies/procedures and Federal/State laws, you will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. <br><br><b>Required Qualifications:</b></span></span></span><ul><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">10+ years’ experience as an Operations Leader overseeing complex security integration technology projects</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Previous and progressive experience in Project Management and Project Management leadership</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Post-secondary education (Diploma or bachelor’s degree in management) </span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Experience in project planning, risk management, cost / schedule management, and methods of analyzing and reporting project performance on financial and other KPI’s as demonstrated by 5 + years of relevant experience</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">A valid Driver’s License and ability to pass pre-employment screens</span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>Preferred Qualifications:</b></span></span></span><ul><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Previous experience in directly managing or overseeing the management and delivery of multi-million-dollar projects in one or several low voltage business segments with preference to multi-scope in integrated security systems, structured cabling, and audio-visual projects.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Previous experience in Business Development</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Experience with enterprise security solutions such as Avigilon, Axis, Genetec, Lenel, and Milestone</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Previous direct commercial sales, estimating, or design experience </span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Project Management Professional (PMP) certification</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Experience with Microsoft Dynamics 365 a plus</span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>Professional Competencies:</b></span></span></span><ul><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to advance business objectives in a consultative manner with line and support management.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to make independent decisions related to the day-to-day operations.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to operate in a collaborative work environment.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Excellent negotiating skills.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Excellent interpersonal skills including customer service skills</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Strong organizational skills</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to multi-task while working under deadlines and time constraints</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to write effective business correspondence and present information in one-on-one and small and large group situations.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to interact effectively at all levels and across diverse cultures.  Ability to function as an effective team member.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Ability to adapt as the external environment and organization evolves while leading with confidence and positivity</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">High degree of discretion and confidentiality</span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>PHYSICAL DEMANDS:</b> In general, the following physical demands are representative of those that must be met by an employee to successfully perform the essential functions of the job.</span></span></span><ul><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Sitting, standing, walking in office environments and construction sites</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">The employee must occasionally lift and/or move up to 50 pounds and may be required to work at heights over 1.8m (6 feet)</span></span></span></li></ul><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"><b>WORKING CONDITIONS:</b> In general, the following conditions of the work environment are representative of those that an employee encounters while performing the essential functions of this job.</span></span></span><ul><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">The office is clean, orderly, properly lighted and ventilated.  Noise levels are considered low to moderate</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Will be required to be on site with customers or contractors, with or without colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Driving to customer sites is required</span></span></span></li><li style=\"text-align:left;\"><span style=\"font-size:14px;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Limited overnight travel may be required</span></span></span></li></ul><span style=\"font-size:14px;\"><b><span style=\"line-height:115%;\"><span style=\"font-family:'Bosch Sans', sans-serif;\">Salary Range:</span></span></b><span style=\"line-height:115%;\"><span style=\"font-family:'Bosch Sans', sans-serif;\"> $115,000 - $145,000 (DOE)</span></span></span><br><br> <p><strong>Company Info;</strong></p>\n\n<p>The regional system integration business called Bosch Building Technologies offers solutions and customized services for building security, energy efficiency, and building automation for commercial buildings and infrastructure projects Bosch started its Integrator Business in North America through the acquisition of Climatec in 2015. Climatec expanded Bosch’s role as a comprehensive supplier of energy, building automation and security solutions. Climatec is recognized in the building industry as an independent single-source integrator of critical building systems including energy services, building automation and security & life safety in the U.S. market. The company provides consulting, planning, implementation and 24/7 remote management. Climatec is active in several market segments and industries including data centers, commercial real estate buildings, and federal, state, and local government. Climatec has operated as an independent entity, maintaining its offices in Arizona, California, Nevada, Texas, New York, and New Jersey. Climatec continues to represent and integrate numerous leading manufactures’ product lines across its wide range of services, including Bosch products.</p>\n\n<p>In 2023, Bosch acquired Canadian-based security integrator Paladin Technologies. Merging Paladin Technologies and Climatec has significantly expand Bosch’s Integrator Business in North America. Today the combined entity of Bosch Building Technologies (previously Climatec and Paladin Technologies) represents over $900M in revenues and 3000 associates. Utilizing the strengths of both companies, Bosch offers its customers a complete portfolio of networked and efficient energy, building automation and security solutions.</p>\n\n<p><strong>This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status</strong>. Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law. <strong>If you need accommodation</strong> for any part of the application process, please send an <a href=\\\"mailto:[email protected]?subject=Application%20Accommodation%20Request\\\">email </a>or call 1-855-296-3199 to speak with Human Resources and let us know the nature of your request.<br />\n<br />\nWe thank you for your application, however only those selected for an interview will be contacted.</p>",
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