Journeyman Electrician

{
  "content_hash": "ed287e500013f18dbcf6ae0d511b42a2c7816c4b4fea2ab3abff54902fdea895",
  "source_hash": "78ac7242f2cceb83f4612ce551622ece7b0894e703df5c2677dbd8580972d3d5",
  "last_changed_at": "2026-05-29T06:59:50.984Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "North Andover, MA",
    "city": "North Andover",
    "region": "MA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 445,
  "salary_min": 25,
  "inferred_at": "2026-06-06T20:02:25.491Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "North Andover, MA",
      "city": "North Andover",
      "region": "MA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Electrician Key Performance Objectives:",
      "content": "\n<li><strong>Customer Satisfaction (this always comes first!):&nbsp;</strong>Maintain a high customer satisfaction rate through post-service surveys and feedback. Strive to exceed customer expectations and resolve any concerns promptly.</li>\n<li><strong>First-Time Completion:&nbsp;</strong>Achieve the first-time completion rate defined by your manager by accurately diagnosing electrical issues, arriving fully prepared with necessary tools and materials, and effectively completing repairs during the initial service call.</li>\n<li><strong>Response Time:&nbsp;</strong>Respond to service requests within N.E.T.R's defined time frame. Timely response ensures customer satisfaction and loyalty.</li>\n<li><strong>Service Revenue Generation:&nbsp;</strong>Consistently meet or exceed monthly service revenue targets, contributing to the company's financial growth and success. Identify opportunities for upselling and cross-selling additional services or products to customers during service calls to ensure we are meeting all of the customer’s needs.</li>\n<li><strong>Service Agreement Enrollment:&nbsp;</strong>Successfully enroll customers in N.E.T.R's service agreements when applicable, promoting long-term customer relationships and recurring revenue.</li>\n<li><strong>Installation Quality:&nbsp;</strong>Maintain a consistently high level of installation quality, as evaluated through post-installation inspections and customer feedback. Achieve first-time installation success rate as defined by your manager, ensuring minimal revisits or callbacks due to installation-related issues.</li>\n<li><strong>Technical Proficiency:&nbsp;</strong>Continuously update and enhance technical skills through training, certifications, and staying updated on industry best practices.</li>\n<li><strong>Efficiency and Productivity:&nbsp;</strong>Complete service calls within the established timeframes, meeting or exceeding the company's productivity standards.</li>\n<li><strong>Documentation Accuracy:&nbsp;</strong>Maintain accurate and up-to-date records of service calls, work performed, and parts used in the Service Titan platform, with a high data accuracy rate</li>\n<li><strong>Safety Adherence:&nbsp;</strong>Maintain a perfect safety record by following all safety protocols and guidelines. Ensure zero safety incidents or accidents within the performance period.</li>\n<li><strong>Mentoring and Guidance:&nbsp;</strong>Provide effective mentoring and guidance to less experienced technicians, fostering their skill development and contributing to their success.</li>\n<li><strong>Professionalism and Communication:</strong>&nbsp;Uphold professionalism in all interactions with customers and team members.</li>\n<li><strong>Attendance and Punctuality:&nbsp;</strong>Maintain a consistent record of punctuality and attendance, arriving at scheduled service calls on time and adhering to the assigned work schedule.</li>\n<li><strong>Continual Improvement:&nbsp;</strong>Actively participate in performance reviews and self-assessments, identifying areas for improvement and setting personal development goals to enhance overall job performance.</li>\n<li><strong>Team Collaboration:&nbsp;</strong>Work collaboratively with other team members, promoting a positive and supportive work environment that values teamwork and knowledge sharing.</li>\n<li>Additional KPI's as assigned by your manager.</li>\n"
    },
    {
      "text": "Responsibilities:",
      "content": "\n<li>Follow the Nexstar whole home electrical inspection process</li>\n<li>Troubleshoot, diagnose, install and repair electrical components in a residential environment</li>\n<li>Wire HVAC power and control systems</li>\n<li>Provide excellent customer service</li>\n<li>Maintain proper stock, parts, tools, and safety equipment in the vehicle</li>\n<li>Travel to job sites in your service area, and work with dispatchers to ensure the schedule is maintained and delays are properly communicated to the customer</li>\n<li>Obtain customer authorization/signature for payment (or financing) at the completion of the job</li>\n<li>Meeting predetermined targets and sales goals</li>\n<li>Assist customers in evaluating repair vs. replace options</li>\n<li>Assist in generating and scheduling replacement consultations (as indicated)</li>\n<li>Meet or exceed performance minimum standards</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1717000476414,
  "updatedAt": null,
  "categories": {
    "team": "Electrical",
    "location": "North Andover, MA",
    "commitment": "Full-time",
    "department": "N.E.T.R.",
    "allLocations": [
      "North Andover, MA"
    ]
  },
  "salaryRange": {
    "max": 445,
    "min": 25,
    "currency": "USD",
    "interval": "per-hour-wage"
  },
  "workplaceType": "onsite"
}