Pre Sales Engineer

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          "text": "<p>The Client Manager will serve as the primary liaison between ATS and its clients within the Washington, D.C. area. This role requires a unique combination of client management skills and technical expertise in pre-sales engineering, network infrastructure, Cisco technologies, and cloud services. The ideal candidate will provide exceptional white-glove service, cultivate client relationships, identify cross-selling and up-selling opportunities, and document technical environments to support internal teams.</p><ul><li>Develop and maintain strong, long-term relationships with clients to ensure satisfaction and trust.</li><li>Act as the primary point of contact for client inquiries and concerns, delivering exceptional service.</li><li>Collaborate with clients to understand technical requirements and propose tailored solutions.</li><li>Deliver product demonstrations and presentations that align with client needs.</li><li>Work with sales and technical teams to design and articulate IT solutions, ensuring feasibility and alignment with ATS capabilities.</li><li>Create and maintain a comprehensive book of information for each client, including network configurations, service histories, and project details.</li><li>Develop detailed network drawings and technical documentation to support helpdesk and engineering teams.</li><li>Coordinate and oversee client projects to ensure timely delivery, adherence to budgets, and alignment with client expectations.</li><li>Identify opportunities for up-selling and cross-selling additional ATS services to clients.</li><li>Proactively propose solutions to enhance client environments and address future needs.</li><li>Ensure all client interactions are handled with the highest level of professionalism and care.</li><li>Anticipate client needs and deliver proactive solutions.</li></ul>",
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