Commercial Associate

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    "datePosted": "2026-05-18",
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    "description": "<p><span style=\"color: #4a86e8; font-family: Arial,sans-serif; font-size: 18pt\">Job Description</span></p>\n<p><span style=\"color: #3c78d8; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">About Pula:  </span></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">We are an insuretech and data services firm that provides agriculture insurance design and execution services,  specializing in index-based insurance and is backed by top-tier VC investors who have invested more than $25 million in the business. Since 2015 we have provided climate insurance to 22  million smallholder farmers, 41% of which were women across 19 markets in Africa and Asia who pay an average of $6.8 per season to insure their crops. So far, we've unlocked over $2.22  billion of capital from local and international insurance markets for climate risks since we started in 2015 and paid out $40.8 million to our client farmers. </span></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Pula is a fast-paced company, constantly adapting to new opportunities and challenges. We  are made up of a high-performance, multi-cultural team. We expect our team to value  performance, results, and professionalism. </span></p>\n<p><span style=\"color: #3c78d8; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">At Pula, our culture is defined by our: </span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Obsession with results: </span><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt\">We are responsible for our future and therefore we get things done!</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Ability to connect the Dots: </span><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt\">We continuously identify different customer needs &amp; business problems and build solutions that deliver value.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Our Can-do Attitude!</span><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt\"> We dare to do things differently to make things work.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Ability to have each other’s back:</span><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt\"> We look out for each other &amp; we share high quality, timely feedback that makes us better.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #4a86e8; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Duties And Responsibilities:</span><span style=\"color: #4a86e8; font-family: Arial,sans-serif; font-size: 10pt\"> </span></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">        Client Management</span></p>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Attending all recurring meetings internally and with the client's support team to enhance cordial relationships and customer satisfaction. Hence, a high and smooth Renewal rate.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Specifically ensuring that Crop Development Reports, mid-season and end season reports are generated timely and in the formats that the client required and presented to them. This enhances customer satisfaction and ensures a smooth payout process.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Maintain a proper client data sheet that includes critical client details- like when the budget is drawn and approved, to enhance timeliness in pitching to them, especially on the Collating all complaints from the client during the season and ensuring that all are captured while payout reporting is made.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Train the clients and the stakeholders regional and the district team.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Manage the customer accounts while the CM/CD is away on leave.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Managing and improving sales tools and processes e.g the CRM.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Assisting with administrative tasks such as requisitions, workshop preparation. </span></li>\n</ul>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">         Administration Support</span></p>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Support the line manager in writing meeting notes on the proper tool, recording the meeting, and filing the notes/recordings in the client folder.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Liaising with relevant teams internally to ensure that clients and commercial managers have accurate and reliable information.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Coordinating with the team carrying out farmer registration (whether it is client or PULA) to ensure we get farmers' lists on time, and is correct.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Cooperate with internal department to update tools like click -up.</span></li>\n</ul>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">        Market Research &amp; Pipeline Development</span></p>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Provide research support on the new markets and new clients by performing research and analysis to identify business and client opportunities.</span></li>\n</ul>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">        Sales</span></p>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Pursuing leads, reaching out through calls and correspondence and arranging appointments.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: #1a9aef; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">What you need to have to be successful:</span></p>\n<p><span style=\"font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">        Building and managing relationships is at your core.</span><span style=\"font-family: Arial,sans-serif; font-size: 10pt\"> </span></p>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">You live it. You are the best at it. You love it!</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">You have a strong interest in a sales career.</span></li>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">You are open working in a sales target environment.</span></li>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">You have a passion for working with the public sector and NGO environment .</span></li>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Critical Thinking Skills. You must have the ability to define problems, collect data, establish facts, and draw valid conclusions.</span></li>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">You have at least 3 years experience working in an environment requiring people skills, relationship development and management.</span></li>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Behavioral Skills. You must be self-directed, work well alone or in a team structure, highly results oriented, and willing to learn and expand his/her technical and product knowledge base. through formal education, professional training, and self-study.</span></li>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Transferable skills from a customer relations role.</span></li>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">You have excellent communication and presentation skills, integrity and impeccable professionalism.</span></li>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">Experience and knowledge in the insurance industry will place you at an advantage.</span></li>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">You can use data and KPIs to make management decisions.</span></li>\n<li><span style=\"font-family: Arial,sans-serif; font-size: 10pt\">You are fully comfortable with Google Drive applications such as Google Sheets, Google Docs, as well as MS office applications such as PowerPoint, excel etc.</span></li>\n</ul>\n<p><span style=\"color: #4a86e8; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Location &amp; Language Requirements</span></p>\n<ul>\n<li><span style=\"color: rgb(67, 67, 67); font-family: Arial, sans-serif; font-size: 10pt\">Must be based in Abuja, Nigeria.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: Arial, sans-serif; font-size: 10pt\">Proficiency in Hausa is a must have for effective communication with local stakeholders, communities, and partners.</span></li>\n<li><span style=\"color: rgb(67, 67, 67); font-family: Arial, sans-serif; font-size: 10pt\">Strong verbal and written communication skills in English are also required.</span></li>\n</ul>\n<p><span style=\"color: #3c78d8; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">What Pula will bring to the table:</span></p>\n<ul>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Your work matters:</span><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt\"> At Pula, you’ll shape systems that give millions of smallholder farmers access to insurance for the first time. You’ll join a team that has already reached over 19 million farmers across Africa and Asia, and you’ll directly contribute to scaling this impact even further.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Career development:</span><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt\"> You’ll be working in a high-performance environment with strong mentorship and leadership that values transparency, execution, and personal growth. As we enter our next phase of accelerated expansion, you’ll naturally gain opportunities to take on new responsibilities and grow your career.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Global recognition: </span><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt\"> Backed by top global investors and foundations;  Pula is a solid, well-funded organization. Our work is recognized globally (from winning the Singapore FinTech Festival Award to being featured in The Economist and TED Talks)  and you’ll be part of a brand that is respected in the industry.</span></li>\n<li><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">Purpose with Rewards: </span><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt\"> Few opportunities combine career advancement with genuine purpose. At Pula, your work directly contributes to financial security for farmers in emerging markets, while also offering competitive pay, performance incentives, and an employee share option plan (ESOP) with equity upside.</span></li>\n</ul>\n<p><span style=\"color: #434343; font-family: Arial,sans-serif; font-size: 10pt; font-weight: bold\">To learn more about Pula:</span></p>\n<p><a href=\"https://www.ted.com/talks/rose_goslinga_crop_insurance_an_idea_worth_seeding?language=en\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">TED Talk</span></a><span style=\"color: #3598db; font-family: Arial,sans-serif; font-size: 10pt\">: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">Crop Insurance, an Idea Worth Seeding</span></p>\n<p><a href=\"https://www.nytimes.com/2019/10/03/business/microinsurance-africa-thomas-njeru.html\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">New York Times</span></a><span style=\"color: #3598db; font-family: Arial,sans-serif; font-size: 10pt\">: </span><span style=\"font-family: Arial, sans-serif; font-size: 10pt\">He Grew up on a Farm. Now, He Helps Protect Them</span></p>\n<p><a href=\"https://www.economist.com/international/2019/08/22/the-poor-who-most-need-insurance-are-least-likely-to-have-it\" target=\"_blank\" rel=\"noopener noreferrer\"><span style=\"font-family: Arial, sans-serif; font-size: 10pt; font-weight: bold\">The Economist</span></a><span style=\"color: #3598db; font-family: Arial,sans-serif; font-size: 10pt\">: </span><span style=\"color: #222222; font-family: Arial,sans-serif; font-size: 10pt\">The Poor, Who Most Need Insurance, Are Least Likely to Have It</span></p>",
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