Players Club Representative

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><p><span style='font-family: \"arial black\", sans-serif; font-size: 18px;'>Players Club Representative</span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Do you have a passion for customer service? Tioga Downs is looking for Players Club Representatives to to provide top-notch customer service for our guests.</span></p><span dir=\"ltr\" id=\"isPasted\"><p style=\"margin-bottom: 1em;\"><br></p></span><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES&nbsp;</strong>include the following:</span><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">&bull;Maintains a working knowledge of the Company&rsquo;s property, as well as special events on and near property, in order to advise guests of same, whenever possible.</span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">&bull;Responds to guests&rsquo; requests, complaints or inquiries courteously and promptly.</span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">&bull;Possesses a working knowledge of area, package plans, special features, hours of operation and all outlets of the Players Club.</span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">&bull;Provide information to guests about club program, promotions and events for multiple properties.</span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">&bull;Provide information to guests about racing, food operations, and project for multiple properties</span></p><p><span style=\"font-size: 16px;\"><br></span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>EDUCATION and/or EXPERIENCE:</strong></span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">High School diploma or GED required. Previous Customer Service experience preferred.&nbsp;</span></p><p><span style=\"font-size: 16px;\"><br></span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>PHYSICAL DEMANDS:&nbsp;</strong></span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">While performing the duties of this job, the Associate is regularly required to talk or hear. &nbsp;The Associate is also regularly required to stand, walk, sit, and use hands to finger, handle, or feel objects, tools or controls. &nbsp;The Associate is occasionally required to reach with hands and arms, and to sit, climb or balance, and stoop, kneel, crouch or crawl.&nbsp;Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</span></p><p><span style=\"font-size: 16px;\"><br></span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>WORK ENVIRONMENT:</strong></span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">The noise level in the work environment is usually moderate.</span></p><p><span style=\"font-size: 16px;\"><br></span></p><p id=\"isPasted\"><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Benefits Include:</strong></span></p><ul type=\"disc\"><li style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Daycare services for employees only -&nbsp;open 7 Days a Week 7 am until 11 pm at Great Rates (Subsidy may also be available)</strong></li><li style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Generous 401K plan - 100% Vested from the beginning!</strong></li><li style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Medical, Dental, Vision and Life Insurance available for Full-Time Employees</strong></li><li style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Paid Time Off, Sick Time and Holiday Pay</strong></li><li style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Tuition Reimbursement *for eligible employees*</strong></li><li style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Discounts available for Hotel, Restaurants, Spa Services, and more</strong></li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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