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HomeCompaniesHdkk Fa Us6 Oraclecloud Com CX 2001Senior Patient Service Rep - Pacific Heart (Santa Monica)

Senior Patient Service Rep - Pacific Heart (Santa Monica)

Hdkk Fa Us6 Oraclecloud Com CX 2001 · Santa Monica, CA, United States; Santa Monica - Pac Heart, Santa Monica, CA, US · Active · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyHdkk Fa Us6 Oraclecloud Com CX 2001
TitleSenior Patient Service Rep - Pacific Heart (Santa Monica)
Normalized title-
Department / teamCMCF 1133140 Pacific Heart
LocationSanta Monica, CA, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2026-05-22 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Hdkk Fa Us6 Oraclecloud Com CX 2001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Santa Monica.Open
Department jobsActive postings in CMCF 1133140 Pacific Heart.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHdkk Fa Us6 Oraclecloud Com CX 2001
Source0cf6eada-2abe-405b-a726-303c9adf8347
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description The Senior Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Able to independently perform these responsibilities based on the standard work for their department with minimal direction. Job Duties and Responsibilities: Check in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance information is accurate in CS-Link. Schedule appointments, complete patient registration, collect patient payments and to deliver a high standard of customer service. Finds opportunities for improvement within CS Link and department workflows. As liaison coordinates administrative support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll. Ability to establish and maintain collaborative relationships with peers, physicians, patients and departments. Coordinates communication between patients, family members, medical staff, administrative staff, insurance plans and other departments. Actively participate in lean management processes by detailing, monitoring and updating department specific data. Manages physician master schedules and coordinate all schedule changes as instructed. Handle patient/provider correspondence as instructed. Process and track referrals and authorizations for various insurance types. Manages patient care flow and assist with monitoring CS-Link message pools and standard work. Monitors their own workflow to meet the requirements of their position at a level of expertise that requires minimal direction. Explains policies, procedures or services to patients using administrative knowledge. Participates in daily huddles and staff meetings with topics and presentations to improve positive and effective partnership. Practice infection prevention standards and all department policies and procedures. Qualifications Education: High school diploma or GED preferred. Experience: Three (3) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required. Organization With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. Company Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.

Full job record

Job ID837d148b6011be128139ec4e7f0e8f8190d7bbe2
Org IDba262c18-bc93-43ce-9b41-0e92a17bc240
Source ID0cf6eada-2abe-405b-a726-303c9adf8347
Board ID0cf6eada-2abe-405b-a726-303c9adf8347
Provideroracle_hcm
Provider Job Key17167
TitleSenior Patient Service Rep - Pacific Heart (Santa Monica)
Normalized Title
Statusactive
Activeyes
Location TextSanta Monica, CA, United States; Santa Monica - Pac Heart, Santa Monica, CA, US
DepartmentCMCF 1133140 Pacific Heart
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
RegionCA
CitySanta Monica
Salary RawDescription The Senior Patient Service Rep is responsible for positive patient relations, accurate telephone communication, appointment scheduling, patient registration, as well as payment and co-payment collection. This position also performs routine duties associated with the collection and maintenance of current patient demographics and insurance information. Able to independently perform these responsibilities based on the standard work for their department with minimal direction. Job Duties and Responsibilities: Check in and out patients and collect co-payments/give receipts/reconcile payments. Verifies that patient demographic and insurance information is accurate in CS-Link. Schedule appointments, complete patient registration, collect patient payments and to deliver a high standard of customer service. Finds opportunities for improvement within CS Link and department workflows. As liaison coordinates administrative support activities including facilities management, patient billing, utilization management, quality management, risk management, human resources, and payroll. Ability to establish and maintain collaborative relationships with peers, physicians, patients and departments. Coordinates communication between patients, family members, medical staff, administrative staff, insurance plans and other departments. Actively participate in lean management processes by detailing, monitoring and updating department specific data. Manages physician master schedules and coordinate all schedule changes as instructed. Handle patient/provider correspondence as instructed. Process and track referrals and authorizations for various insurance types. Manages patient care flow and assist with monitoring CS-Link message pools and standard work. Monitors their own workflow to meet the requirements of their position at a level of expertise that requires minimal direction. Explains policies, procedures or services to patients using administrative knowledge. Participates in daily huddles and staff meetings with topics and presentations to improve positive and effective partnership. Practice infection prevention standards and all department policies and procedures. Qualifications Education: High school diploma or GED preferred. Experience: Three (3) years of Patient Service Representative or Medical Assistant experience in an outpatient medical office setting required. Organization With a growing number of primary urgent and specialty care locations across Southern California, Cedars-Sinai’s medical network serves people near where they live. Delivering coordinated, compassionate healthcare you can join our network of clinicians and physicians to improve the healthcare people throughout Los Angeles and beyond. Company Cedars-Sinai is a leader in providing high-quality healthcare encompassing primary care, specialized medicine and research. Since 1902, Cedars-Sinai has evolved to meet the needs of one of the most diverse regions in the nation, setting standards in quality and innovative patient care, research, teaching and community service. Today, Cedars- Sinai is known for its national leadership in transforming healthcare for the benefit of patients. Cedars-Sinai impacts the future of healthcare by developing new approaches to treatment and educating tomorrow's health professionals. Additionally, Cedars-Sinai demonstrates a commitment to the community through programs that improve the health of its most vulnerable residents.
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://hdkk.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/17167
Apply URLhttps://hdkk.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/17167
First Seen At2026-05-31 17:56:48Z
Last Seen At2026-06-06 19:06:32Z
Last Checked At2026-06-06 19:06:32Z
Last Changed At2026-06-06 11:20:55Z
Inactive At
Source Posted At2026-05-22 15:55:15Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdkk.fa.us6.oraclecloud.com|CX_2001/date=2026-06-06/2026-06-06T19-05-35-433Z-9588f25b1fd282830ae976623bc5a1f840a94c0624e6e3e5a014a99dfabfdee8.json
Event Fields
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Parsed Structured
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  },
  "remote_policy": null,
  "salary_period": "day",
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  "salary_currency": null
}
Extensions
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Native Structured
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