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Guest Services Representative
1D3DDA2D67E066C30BA68E01CCF5C98B · Tamarack / Mirror Lake - Wisconsin Dells, WI 53965; 600 State Hwy 23, Wisconsin Dells, WI, 53965, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 1D3DDA2D67E066C30BA68E01CCF5C98B |
| Title | Guest Services Representative |
| Normalized title | - |
| Department / team | - |
| Location | Wisconsin Dells, WI, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-29 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 1D3DDA2D67E066C30BA68E01CCF5C98B. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Wisconsin Dells. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 1D3DDA2D67E066C30BA68E01CCF5C98B |
| Source | 37636dad-7c6a-42e0-b9ac-f1da1ae33967 |
| ATS provider | Paycom ATS |
Description
Description
LaTour Hotels and Resorts, Inc., is now hiring for a Guest Service Representative at our Tamarack/Mirror Lake Resort in Wisconsin Dells, WI! LHR offers an excellent benefits plan for all qualifying employees including medical, dental, vision, company paid life insurance and short-term disability, ancillary benefits, 401(k), travel perks, and more! LHR contributes to an ESOP and is an EOE!
POSITION SUMMARY
The Guest Service Representative (GSR) establishes a positive rapport with guests and provides excellent guest services from the first greeting through check-out. This position helps to ensure that guests feel welcome, that their needs are met, and that their questions/problems are resolved quickly and appropriately.
ESSENTIAL FUNCTIONS
The GSR:
Greets guests warmly and efficiently facilitates their check-in and check-out process.
Ensures that welcome and departure calls are being placed in accordance with company standards.
Anticipates guests’ needs and resolves their questions/problems or refers them to the appropriate person for resolution.
Consistently answers all phone calls, voicemails, and emails in a positive and efficient manner.
Completes the shift checklists accurately and submits them to the General Manager (GM) or places them in the GM mailbox by the end of their shift.
Communicates often with housekeeping, kitchen, and maintenance staff on the status of all rooms and guests needs.
Reviews the communication log daily for pass-along information from previous shifts to ensure seamless service for maximum guest satisfaction.
Counts and verifies that the cash drawer is at the correct denomination and immediately reports any discrepancies to the GM.
Maintains a neat, clean, and organized environment.
OTHER FUNCTIONS
The GSR may also:
Perform concierge duties.
Assist with bellman duties as needed.
Qualifications
POSITION QUALIFICATIONS/REQUIREMENTS
Education/Credentials
This position requires a high school diploma or GED.
Experience
Customer Service experience is preferred, but not required.
LHR’s Core Competencies
Accountability: Ability to accept responsibility and account for his/her actions.
Adaptability: Ability to adapt to change in the workplace.
Customer oriented: Ability to take care of the customers’ needs while following company procedures.
Enthusiastic: Ability to bring energy to the performance of a task.
Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.
Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.
Interpersonal: Ability to get along well with a variety of personalities and individuals.
Responsible: Ability to be held accountable or answerable for one’s conduct.
Safety awareness: Ability to identify and correct conditions that affect employee safety.
Tolerance: Ability to work successfully with a variety of people without making judgments.
Knowledge & Skills
Accuracy: Ability to perform all duties accurately and thoroughly.
Oral Communication: Ability to communicate effectively in a positive manner with others using the spoken English word to both internal and external guests.
Detail Oriented: Ability to pay attention to the minute details of every task.
Organization: Posses the trait of being organized and methodically performs each task.
Friendliness: Ability to exhibit an enthusiastic demeanor towards all guests.
Other Requirements
Bilingual/Spanish Speaking Preferred
PHYSICAL REQUIREMENTS
Next to each activity insert N, O, F, or C based on the job requirements.
N (Not Applicable)
Activity is not applicable to this occupation.
O (Occasionally)
Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)
F (Frequently)
Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)
C (Constantly)
Occupation requires this activity more than 66% of the time (5.5+ hrs./day)
Physical Demands
Lift/Carry
Stand
C
Walk
C
Sit
O
Handling / Fingering
C
Reach Outward
C
Reach Above Shoulder
O
Climb
O
Crawl
O
Squat or Kneel
O
Bend
C
10 lbs. or less
O
11-20 lbs.
O
21-50 lbs.
O
51-100 lbs.
N
Over 100 lbs.
N
Push/Pull
12 lbs. or less
O
13-25 lbs.
O
26-40 lbs.
O
41-100 lbs.
N
WORK ENVIRONMENT
The GSR works in a typical front office setting, with many distractions. This position may be scheduled for any shift, including weekends and holidays.
Full job record
| Job ID | 8371399ee7597bba4e9b73c28b3cd243d51fcec9 |
| Org ID | fa7f404c-0190-491b-9635-0c929f5481eb |
| Source ID | 37636dad-7c6a-42e0-b9ac-f1da1ae33967 |
| Board ID | 37636dad-7c6a-42e0-b9ac-f1da1ae33967 |
| Provider | paycom |
| Provider Job Key | 395901 |
| Title | Guest Services Representative |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Tamarack / Mirror Lake - Wisconsin Dells, WI 53965; 600 State Hwy 23, Wisconsin Dells, WI, 53965, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | WI |
| City | Wisconsin Dells |
| Salary Raw | Description LaTour Hotels and Resorts, Inc., is now hiring for a Guest Service Representative at our Tamarack/Mirror Lake Resort in Wisconsin Dells, WI! LHR offers an excellent benefits plan for all qualifying employees including medical, dental, vision, company paid life insurance and short-term disability, ancillary benefits, 401(k), travel perks, and more! LHR contributes to an ESOP and is an EOE! POSITION SUMMARY The Guest Service Representative (GSR) establishes a positive rapport with guests and provides excellent guest services from the first greeting through check-out. This position helps to ensure that guests feel welcome, that their needs are met, and that their questions/problems are resolved quickly and appropriately. ESSENTIAL FUNCTIONS The GSR: Greets guests warmly and efficiently facilitates their check-in and check-out process. Ensures that welcome and departure calls are being placed in accordance with company standards. Anticipates guests’ needs and resolves their questions/problems or refers them to the appropriate person for resolution. Consistently answers all phone calls, voicemails, and emails in a positive and efficient manner. Completes the shift checklists accurately and submits them to the General Manager (GM) or places them in the GM mailbox by the end of their shift. Communicates often with housekeeping, kitchen, and maintenance staff on the status of all rooms and guests needs. Reviews the communication log daily for pass-along information from previous shifts to ensure seamless service for maximum guest satisfaction. Counts and verifies that the cash drawer is at the correct denomination and immediately reports any discrepancies to the GM. Maintains a neat, clean, and organized environment. OTHER FUNCTIONS The GSR may also: Perform concierge duties. Assist with bellman duties as needed. Qualifications POSITION QUALIFICATIONS/REQUIREMENTS Education/Credentials This position requires a high school diploma or GED. Experience Customer Service experience is preferred, but not required. LHR’s Core Competencies Accountability: Ability to accept responsibility and account for his/her actions. Adaptability: Ability to adapt to change in the workplace. Customer oriented: Ability to take care of the customers’ needs while following company procedures. Enthusiastic: Ability to bring energy to the performance of a task. Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards. Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace. Interpersonal: Ability to get along well with a variety of personalities and individuals. Responsible: Ability to be held accountable or answerable for one’s conduct. Safety awareness: Ability to identify and correct conditions that affect employee safety. Tolerance: Ability to work successfully with a variety of people without making judgments. Knowledge & Skills Accuracy: Ability to perform all duties accurately and thoroughly. Oral Communication: Ability to communicate effectively in a positive manner with others using the spoken English word to both internal and external guests. Detail Oriented: Ability to pay attention to the minute details of every task. Organization: Posses the trait of being organized and methodically performs each task. Friendliness: Ability to exhibit an enthusiastic demeanor towards all guests. Other Requirements Bilingual/Spanish Speaking Preferred PHYSICAL REQUIREMENTS Next to each activity insert N, O, F, or C based on the job requirements. N (Not Applicable) Activity is not applicable to this occupation. O (Occasionally) Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day) F (Frequently) Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day) C (Constantly) Occupation requires this activity more than 66% of the time (5.5+ hrs./day) Physical Demands Lift/Carry Stand C Walk C Sit O Handling / Fingering C Reach Outward C Reach Above Shoulder O Climb O Crawl O Squat or Kneel O Bend C 10 lbs. or less O 11-20 lbs. O 21-50 lbs. O 51-100 lbs. N Over 100 lbs. N Push/Pull 12 lbs. or less O 13-25 lbs. O 26-40 lbs. O 41-100 lbs. N WORK ENVIRONMENT The GSR works in a typical front office setting, with many distractions. This position may be scheduled for any shift, including weekends and holidays. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=395901&clientkey=1D3DDA2D67E066C30BA68E01CCF5C98B |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=395901&clientkey=1D3DDA2D67E066C30BA68E01CCF5C98B |
| First Seen At | 2026-05-31 19:06:01Z |
| Last Seen At | 2026-06-06 19:54:53Z |
| Last Checked At | 2026-06-06 19:54:53Z |
| Last Changed At | 2026-05-31 19:06:01Z |
| Inactive At | — |
| Source Posted At | 2026-05-29 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=1D3DDA2D67E066C30BA68E01CCF5C98B/date=2026-06-06/2026-06-06T19-54-51-458Z-1f014e4f030f9d8691934df3eb755fed819af5d962c690a92174a079629826bc.json |
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LHR contributes to an ESOP and is an EOE!\\r\\n\\r\\nPOSITION SUMMARY\\r\\nThe Guest Service Representative (GSR) establishes a positive rapport with guests and provides excellent guest services from the first greeting through check-out. This position helps to ensure that guests feel welcome, that their needs are met, and that their questions/problems are resolved quickly and appropriately.\\r\\n \\r\\nESSENTIAL FUNCTIONS\\r\\n \\r\\nThe GSR:\\r\\n\\r\\n\\r\\n\\tGreets guests warmly and efficiently facilitates their check-in and check-out process.\\r\\n\\tEnsures that welcome and departure calls are being placed in accordance with company standards.\\r\\n\\tAnticipates guests’ needs and resolves their questions/problems or refers them to the appropriate person for resolution.\\r\\n\\tConsistently answers all phone calls, voicemails, and emails in a positive and efficient manner.\\r\\n\\tCompletes the shift checklists accurately and submits them to the General Manager (GM) or places them in the GM mailbox by the end of their shift.\\r\\n\\tCommunicates often with housekeeping, kitchen, and maintenance staff on the status of all rooms and guests needs.\\r\\n\\tReviews the communication log daily for pass-along information from previous shifts to ensure seamless service for maximum guest satisfaction.\\r\\n\\tCounts and verifies that the cash drawer is at the correct denomination and immediately reports any discrepancies to the GM.\\r\\n\\tMaintains a neat, clean, and organized environment.\\r\\n\\r\\n\\r\\n \\r\\nOTHER FUNCTIONS\\r\\n \\r\\nThe GSR may also:\\r\\n\\r\\n\\r\\n\\tPerform concierge duties.\\r\\n\\tAssist with bellman duties as needed.\\r\\nQualificationsPOSITION QUALIFICATIONS/REQUIREMENTS\\r\\n\\r\\nEducation/Credentials\\r\\n\\r\\n\\r\\n\\tThis position requires a high school diploma or GED.\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tCustomer Service experience is preferred, but not required.\\r\\n\\r\\n\\r\\nLHR’s Core Competencies\\r\\n\\r\\n\\r\\n\\tAccountability: Ability to accept responsibility and account for his/her actions.\\r\\n\\tAdaptability: Ability to adapt to change in the workplace.\\r\\n\\tCustomer oriented: Ability to take care of the customers’ needs while following company procedures.\\r\\n\\tEnthusiastic: Ability to bring energy to the performance of a task.\\r\\n\\tEthical: Ability to demonstrate conduct conforming to a set of values and accepted standards.\\r\\n\\tHonesty/Integrity: Ability to be truthful and be seen as credible in the workplace.\\r\\n\\tInterpersonal: Ability to get along well with a variety of personalities and individuals.\\r\\n\\tResponsible: Ability to be held accountable or answerable for one’s conduct.\\r\\n\\tSafety awareness: Ability to identify and correct conditions that affect employee safety.\\r\\n\\tTolerance: Ability to work successfully with a variety of people without making judgments.\\r\\n\\r\\n\\r\\nKnowledge & Skills\\r\\n\\r\\n\\r\\n\\tAccuracy: Ability to perform all duties accurately and thoroughly.\\r\\n\\tOral Communication: Ability to communicate effectively in a positive manner with others using the spoken English word to both internal and external guests.\\r\\n\\tDetail Oriented: Ability to pay attention to the minute details of every task.\\r\\n\\tOrganization: Posses the trait of being organized and methodically performs each task.\\r\\n\\tFriendliness: Ability to exhibit an enthusiastic demeanor towards all guests.\\r\\n\\r\\n\\r\\nOther Requirements\\r\\n\\r\\n\\r\\n\\tBilingual/Spanish Speaking Preferred\\r\\n\\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\nNext to each activity insert N, O, F, or C based on the job requirements.\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tN (Not Applicable)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tActivity is not applicable to this occupation.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tO (Occasionally)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOccupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tF (Frequently)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOccupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tC (Constantly)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOccupation requires this activity more than 66% of the time (5.5+ hrs./day)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPhysical Demands\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLift/Carry\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tStand\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tWalk\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSit\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tHandling / Fingering\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Outward\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Above Shoulder\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tClimb\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tCrawl\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSquat or Kneel\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tBend\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t10 lbs. or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t11-20 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t21-50 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t51-100 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tOver 100 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPush/Pull\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t12 lbs. or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t13-25 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t26-40 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t41-100 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nWORK ENVIRONMENT\\r\\nThe GSR works in a typical front office setting, with many distractions. This position may be scheduled for any shift, including weekends and holidays.\\r\\n\\r\\n \",\"responsibilities\":\"LaTour Hotels and Resorts, Inc., is now hiring for a Guest Service Representative at our Tamarack/Mirror Lake Resort in Wisconsin Dells, WI! LHR offers an excellent benefits plan for all qualifying employees including medical, dental, vision, company paid life insurance and short-term disability, ancillary benefits, 401(k), travel perks, and more! LHR contributes to an ESOP and is an EOE!\\r\\n\\r\\nPOSITION SUMMARY\\r\\nThe Guest Service Representative (GSR) establishes a positive rapport with guests and provides excellent guest services from the first greeting through check-out. This position helps to ensure that guests feel welcome, that their needs are met, and that their questions/problems are resolved quickly and appropriately.\\r\\n \\r\\nESSENTIAL FUNCTIONS\\r\\n \\r\\nThe GSR:\\r\\n\\r\\n\\r\\n\\tGreets guests warmly and efficiently facilitates their check-in and check-out process.\\r\\n\\tEnsures that welcome and departure calls are being placed in accordance with company standards.\\r\\n\\tAnticipates guests’ needs and resolves their questions/problems or refers them to the appropriate person for resolution.\\r\\n\\tConsistently answers all phone calls, voicemails, and emails in a positive and efficient manner.\\r\\n\\tCompletes the shift checklists accurately and submits them to the General Manager (GM) or places them in the GM mailbox by the end of their shift.\\r\\n\\tCommunicates often with housekeeping, kitchen, and maintenance staff on the status of all rooms and guests needs.\\r\\n\\tReviews the communication log daily for pass-along information from previous shifts to ensure seamless service for maximum guest satisfaction.\\r\\n\\tCounts and verifies that the cash drawer is at the correct denomination and immediately reports any discrepancies to the GM.\\r\\n\\tMaintains a neat, clean, and organized environment.\\r\\n\\r\\n\\r\\n \\r\\nOTHER FUNCTIONS\\r\\n \\r\\nThe GSR may also:\\r\\n\\r\\n\\r\\n\\tPerform concierge duties.\\r\\n\\tAssist with bellman duties as needed.\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"LATOUR HOTELS & RESORTS, INC.\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1D3DDA2D67E066C30BA68E01CCF5C98B\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"600 State Hwy 23\",\"addressLocality\":\"Wisconsin Dells\",\"addressRegion\":\"WI\",\"postalCode\":53965,\"addressCountry\":\"USA\"}},\"qualifications\":\"POSITION QUALIFICATIONS/REQUIREMENTS\\r\\n\\r\\nEducation/Credentials\\r\\n\\r\\n\\r\\n\\tThis position requires a high school diploma or GED.\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tCustomer Service experience is preferred, but not required.\\r\\n\\r\\n\\r\\nLHR’s Core Competencies\\r\\n\\r\\n\\r\\n\\tAccountability: Ability to accept responsibility and account for his/her actions.\\r\\n\\tAdaptability: Ability to adapt to change in the workplace.\\r\\n\\tCustomer oriented: Ability to take care of the customers’ needs while following company procedures.\\r\\n\\tEnthusiastic: Ability to bring energy to the performance of a task.\\r\\n\\tEthical: Ability to demonstrate conduct conforming to a set of values and accepted standards.\\r\\n\\tHonesty/Integrity: Ability to be truthful and be seen as credible in the workplace.\\r\\n\\tInterpersonal: Ability to get along well with a variety of personalities and individuals.\\r\\n\\tResponsible: Ability to be held accountable or answerable for one’s conduct.\\r\\n\\tSafety awareness: Ability to identify and correct conditions that affect employee safety.\\r\\n\\tTolerance: Ability to work successfully with a variety of people without making judgments.\\r\\n\\r\\n\\r\\nKnowledge & Skills\\r\\n\\r\\n\\r\\n\\tAccuracy: Ability to perform all duties accurately and thoroughly.\\r\\n\\tOral Communication: Ability to communicate effectively in a positive manner with others using the spoken English word to both internal and external guests.\\r\\n\\tDetail Oriented: Ability to pay attention to the minute details of every task.\\r\\n\\tOrganization: Posses the trait of being organized and methodically performs each task.\\r\\n\\tFriendliness: Ability to exhibit an enthusiastic demeanor towards all guests.\\r\\n\\r\\n\\r\\nOther Requirements\\r\\n\\r\\n\\r\\n\\tBilingual/Spanish Speaking Preferred\\r\\n\\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\nNext to each activity insert N, O, F, or C based on the job requirements.\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tN (Not Applicable)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tActivity is not applicable to this occupation.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tO (Occasionally)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOccupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tF (Frequently)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOccupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tC (Constantly)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOccupation requires this activity more than 66% of the time (5.5+ hrs./day)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPhysical Demands\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLift/Carry\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tStand\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tWalk\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSit\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tHandling / Fingering\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Outward\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Above Shoulder\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tClimb\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tCrawl\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSquat or Kneel\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tBend\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t10 lbs. or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t11-20 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t21-50 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t51-100 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tOver 100 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPush/Pull\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t12 lbs. or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t13-25 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t26-40 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t41-100 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nWORK ENVIRONMENT\\r\\nThe GSR works in a typical front office setting, with many distractions. This position may be scheduled for any shift, including weekends and holidays.\\r\\n\\r\\n \",\"experienceRequirements\":\"POSITION QUALIFICATIONS/REQUIREMENTS\\r\\n\\r\\nEducation/Credentials\\r\\n\\r\\n\\r\\n\\tThis position requires a high school diploma or GED.\\r\\n\\r\\n\\r\\nExperience\\r\\n\\r\\n\\r\\n\\tCustomer Service experience is preferred, but not required.\\r\\n\\r\\n\\r\\nLHR’s Core Competencies\\r\\n\\r\\n\\r\\n\\tAccountability: Ability to accept responsibility and account for his/her actions.\\r\\n\\tAdaptability: Ability to adapt to change in the workplace.\\r\\n\\tCustomer oriented: Ability to take care of the customers’ needs while following company procedures.\\r\\n\\tEnthusiastic: Ability to bring energy to the performance of a task.\\r\\n\\tEthical: Ability to demonstrate conduct conforming to a set of values and accepted standards.\\r\\n\\tHonesty/Integrity: Ability to be truthful and be seen as credible in the workplace.\\r\\n\\tInterpersonal: Ability to get along well with a variety of personalities and individuals.\\r\\n\\tResponsible: Ability to be held accountable or answerable for one’s conduct.\\r\\n\\tSafety awareness: Ability to identify and correct conditions that affect employee safety.\\r\\n\\tTolerance: Ability to work successfully with a variety of people without making judgments.\\r\\n\\r\\n\\r\\nKnowledge & Skills\\r\\n\\r\\n\\r\\n\\tAccuracy: Ability to perform all duties accurately and thoroughly.\\r\\n\\tOral Communication: Ability to communicate effectively in a positive manner with others using the spoken English word to both internal and external guests.\\r\\n\\tDetail Oriented: Ability to pay attention to the minute details of every task.\\r\\n\\tOrganization: Posses the trait of being organized and methodically performs each task.\\r\\n\\tFriendliness: Ability to exhibit an enthusiastic demeanor towards all guests.\\r\\n\\r\\n\\r\\nOther Requirements\\r\\n\\r\\n\\r\\n\\tBilingual/Spanish Speaking Preferred\\r\\n\\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\nNext to each activity insert N, O, F, or C based on the job requirements.\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tN (Not Applicable)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tActivity is not applicable to this occupation.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tO (Occasionally)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOccupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tF (Frequently)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOccupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tC (Constantly)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tOccupation requires this activity more than 66% of the time (5.5+ hrs./day)\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPhysical Demands\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tLift/Carry\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tStand\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tWalk\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSit\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tHandling / Fingering\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Outward\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tReach Above Shoulder\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tClimb\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tCrawl\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tSquat or Kneel\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tBend\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tC\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t10 lbs. or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t11-20 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t21-50 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t51-100 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tOver 100 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tPush/Pull\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t12 lbs. or less\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t13-25 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t26-40 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tO\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t41-100 lbs.\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\tN\\r\\n\\t\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\t\\r\\n\\t\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\\r\\nWORK ENVIRONMENT\\r\\nThe GSR works in a typical front office setting, with many distractions. This position may be scheduled for any shift, including weekends and holidays.\\r\\n\\r\\n \",\"validThrough\":\"2026-07-31\"}",
"applyAvailable": true,
"educationLevel": "",
"qualifications": "<p><u><strong>POSITION QUALIFICATIONS/REQUIREMENTS</strong></u><br />\r\n<br />\r\n<strong>Education/Credentials</strong></p>\r\n\r\n<ul>\r\n\t<li>This position requires a high school diploma or GED.</li>\r\n</ul>\r\n\r\n<p><strong>Experience</strong></p>\r\n\r\n<ul>\r\n\t<li>Customer Service experience is preferred, but not required.</li>\r\n</ul>\r\n\r\n<p><strong>LHR’s Core Competencies</strong></p>\r\n\r\n<ul>\r\n\t<li>Accountability: Ability to accept responsibility and account for his/her actions.</li>\r\n\t<li>Adaptability: Ability to adapt to change in the workplace.</li>\r\n\t<li>Customer oriented: Ability to take care of the customers’ needs while following company procedures.</li>\r\n\t<li>Enthusiastic: Ability to bring energy to the performance of a task.</li>\r\n\t<li>Ethical: Ability to demonstrate conduct conforming to a set of values and accepted standards.</li>\r\n\t<li>Honesty/Integrity: Ability to be truthful and be seen as credible in the workplace.</li>\r\n\t<li>Interpersonal: Ability to get along well with a variety of personalities and individuals.</li>\r\n\t<li>Responsible: Ability to be held accountable or answerable for one’s conduct.</li>\r\n\t<li>Safety awareness: Ability to identify and correct conditions that affect employee safety.</li>\r\n\t<li>Tolerance: Ability to work successfully with a variety of people without making judgments.</li>\r\n</ul>\r\n\r\n<p><u><strong>Knowledge & Skills</strong></u></p>\r\n\r\n<ul>\r\n\t<li>Accuracy: Ability to perform all duties accurately and thoroughly.</li>\r\n\t<li>Oral Communication: Ability to communicate effectively in a positive manner with others using the spoken English word to both internal and external guests.</li>\r\n\t<li>Detail Oriented: Ability to pay attention to the minute details of every task.</li>\r\n\t<li>Organization: Posses the trait of being organized and methodically performs each task.</li>\r\n\t<li>Friendliness: Ability to exhibit an enthusiastic demeanor towards all guests.</li>\r\n</ul>\r\n\r\n<p><u><strong>Other Requirements</strong></u></p>\r\n\r\n<ul>\r\n\t<li>Bilingual/Spanish Speaking Preferred</li>\r\n</ul>\r\n\r\n<p><strong>PHYSICAL REQUIREMENTS</strong><br />\r\nNext to each activity insert N, O, F, or C based on the job requirements.</p>\r\n\r\n<table>\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<p><strong>N (Not Applicable)</strong></p>\r\n\t\t\t</td>\r\n\t\t\t<td>\r\n\t\t\t<p>Activity is not applicable to this occupation.</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<p><strong>O (Occasionally)</strong></p>\r\n\t\t\t</td>\r\n\t\t\t<td>\r\n\t\t\t<p>Occupation requires this activity up to 33% of the time (0 - 2.5+ hrs./day)</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<p><strong>F (Frequently)</strong></p>\r\n\t\t\t</td>\r\n\t\t\t<td>\r\n\t\t\t<p>Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs./day)</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<p><strong>C (Constantly)</strong></p>\r\n\t\t\t</td>\r\n\t\t\t<td>\r\n\t\t\t<p>Occupation requires this activity more than 66% of the time (5.5+ hrs./day)</p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<table>\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<p><strong>Physical Demands</strong></p>\r\n\t\t\t</td>\r\n\t\t\t<td>\r\n\t\t\t<p><strong>Lift/Carry</strong></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<table>\r\n\t\t\t\t<tbody>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>Stand</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>C</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>Walk</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>C</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>Sit</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>O</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>Handling / Fingering</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>C</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>Reach Outward</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>C</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>Reach Above Shoulder</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>O</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>Climb</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>O</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>Crawl</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>O</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>Squat or Kneel</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>O</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>Bend</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>C</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t</tbody>\r\n\t\t\t</table>\r\n\t\t\t</td>\r\n\t\t\t<td>\r\n\t\t\t<table>\r\n\t\t\t\t<tbody>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>10 lbs. or less</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>O</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>11-20 lbs.</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>O</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>21-50 lbs.</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>O</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>51-100 lbs.</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>N</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>Over 100 lbs.</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>N</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t</tbody>\r\n\t\t\t</table>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<p><strong>Push/Pull</strong></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td>\r\n\t\t\t<table>\r\n\t\t\t\t<tbody>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>12 lbs. or less</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>O</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>13-25 lbs.</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>O</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>26-40 lbs.</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>O</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t\t<tr>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>41-100 lbs.</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t\t<td>\r\n\t\t\t\t\t\t<p>N</p>\r\n\t\t\t\t\t\t</td>\r\n\t\t\t\t\t</tr>\r\n\t\t\t\t</tbody>\r\n\t\t\t</table>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n\r\n<p><u><strong>WORK ENVIRONMENT</strong></u><br />\r\nThe GSR works in a typical front office setting, with many distractions. This position may be scheduled for any shift, including weekends and holidays.</p>\r\n\r\n<p> </p>",
"descriptionTitle": "Description",
"travelPercentage": "",
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"legalRevisionDate": {
"date": "2022-02-02T18:38:09.000Z",
"timezone": "America/Chicago",
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"primaryPhoneCountry": "US",
"primaryPhoneEnabled": true,
"qualificationsTitle": "Qualifications",
"primaryPhoneRequired": true,
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"preview": {
"jobId": 395901,
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"jobTitle": "Guest Services Representative",
"postedOn": "",
"locations": "",
"remoteType": "",
"description": "LaTour Hotels and Resorts, Inc., is now hiring for a Guest Service Representative at our Tamarack/Mirror Lake Resort in Wisconsin Dells, WI! LHR offe...",
"positionType": "Full Time"
},
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