Revenue Cycle Implementation Specialist

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  "source_hash": "cdd96c40a01913cbf341b73a7e45bbb8b338f300d4a836eb23cb9d51e5f51992",
  "last_changed_at": "2026-05-29T07:02:21.354Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Greater Minneapolis-St. Paul Area",
    "city": "Greater Minneapolis-St. Paul Area",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 95000,
  "salary_min": 75000,
  "inferred_at": "2026-06-06T20:03:04.248Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Greater Minneapolis-St. Paul Area",
      "city": "Greater Minneapolis-St. Paul Area",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "hybrid",
  "salary_period": "year",
  "workplace_type": "hybrid",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "Essential Job Duties",
      "content": "<div>\n<h3><strong>RCM Onboarding &amp; Billing Setup </strong></h3>\n<ul type=\"disc\">\n<li>Lead end-to-end onboarding execution for customers purchasing RCM services across new logo implementations and expansions</li>\n<li>Gather, validate, and confirm all required billing and operational inputs (payer contracts, billing codes, workflows, etc.)</li>\n<li>Configure billing processes and system settings to enable accurate RCM service delivery</li>\n<li>Validate all configurations with customers to ensure accuracy and readiness prior to go-live</li>\n<li>Ensure onboarding is completed within defined timelines and quality standards</li>\n\n<h3><strong>Handoff to Revenue Cycle Operations</strong></h3>\n<ul type=\"disc\">\n<li>Be accountable for the quality and completeness of handoff to the Revenue Cycle Success Manager (RCSM)</li>\n<li>Lead structured handoff processes, ensuring all documentation, configurations, and expectations are clearly communicated</li>\n<li>Ensure seamless internal and customer-facing transitions to support immediate service continuity</li>\n\n<h3><strong>Process Improvement &amp; Scalability</strong></h3>\n<ul type=\"disc\">\n<li>Drive improvements to onboarding and handoff processes to support scalability</li>\n<li>Identify opportunities to reduce onboarding cycle time, improve quality, and eliminate friction</li>\n\n<h3><strong>Cross-Functional Collaboration</strong></h3>\n<ul type=\"disc\">\n<li>Drive alignment across Sales, Implementation, Product, Revenue Cycle Operations, and Customer Success</li>\n<li>Influence partners to ensure onboarding requirements and timelines are met</li>\n\n<h3><strong>Customer Experience &amp; Risk Management</strong></h3>\n<ul type=\"disc\">\n<li>Proactively identify, escalate, and resolve risks, issues, and dependencies throughout onboarding</li>\n<li>Ensure a consistent, high-quality onboarding experience that supports long-term customer success</li>\n\n<h3><strong>Performance &amp; Continuous Improvement</strong></h3>\n<ul type=\"disc\">\n<li>Be accountable for onboarding KPIs, including velocity, setup accuracy, and quality</li>\n<li>Monitor performance trends and contribute to continuous improvement efforts</li>\n\n</ul></ul></ul></ul></ul></ul></div>"
    },
    {
      "text": "Other Job Duties",
      "content": "<div>\n\n<li>Other duties as assigned by supervisor or HHAeXchange leader.</li>\n\n</div>"
    },
    {
      "text": "Travel Requirements",
      "content": "<div>\n\n<li>Travel up to 10%, including overnight travel</li>\n\n</div>"
    },
    {
      "text": "Required Education, Experience, Certifications and Skills",
      "content": "<div>\n<p><strong>Education</strong></p>\n<ul type=\"disc\">\n<li>Bachelor’s degree in Business, Healthcare Administration, Finance, or a related field, or equivalent professional experience</li>\n\n<p><strong>Experience</strong></p>\n<ul type=\"disc\">\n<li>3 - 6+ years of experience in implementation, onboarding, revenue cycle operations, billing, healthcare operations, or customer-facing delivery roles</li>\n<li>Experience working cross-functionally in operational or service delivery environments</li>\n<li>Demonstrated ability to build and improve processes in a scaling organization</li>\n\n<p><strong>Skills</strong></p>\n<ul type=\"disc\">\n<li>Strong understanding of billing processes, payer contracts, and revenue cycle workflows (healthcare experience preferred)</li>\n<li>Ability to manage multiple concurrent onboarding efforts with strong attention to detail</li>\n<li>Excellent communication, organization, and stakeholder management skills</li>\n<li>Strong problem-solving and analytical capabilities</li>\n\n<p><strong>Preferred Experience</strong></p>\n<ul type=\"disc\">\n<li>SaaS implementation or professional services experience</li>\n<li>Experience with healthcare billing systems or RCM service models</li>\n<li>Experience operating in KPI-driven environments</li>\n\n<p><strong>Other Requirements</strong></p>\n<ul type=\"disc\">\n<li>Ability to manage multiple priorities in a fast-paced, deadline-driven environment</li>\n<li>Willingness to explore and adopt AI tools responsibly to enhance productivity and innovation in the role</li>\n\n</ul></ul></ul></ul></ul></div>"
    }
  ],
  "country": "US",
  "createdAt": 1776457631085,
  "updatedAt": null,
  "categories": {
    "team": "Implementation - Provider",
    "location": "Greater Minneapolis-St. Paul Area",
    "commitment": "Full Time",
    "department": "Operations",
    "allLocations": [
      "Greater Minneapolis-St. Paul Area"
    ]
  },
  "salaryRange": null,
  "workplaceType": "hybrid"
}