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    "requisitionDescription": "<h1 style=\"margin-left:0in;\" data-pasted=\"true\">Sales Administrator</h1><p style=\"margin-left:0in;\"><strong>Department:</strong> Sales<br><strong>Reports To:</strong> Sales Manager</p><h2 style=\"margin-left:0in;\">Position Summary</h2><p style=\"margin-left:0in;\">The Sales Administrator provides critical support to the Sales Department by managing customer information, tracking sales-related activities, maintaining customer portals, coordinating internal communications, and assisting with customer requirements. This position serves as a key liaison between customers, sales personnel, engineering, production, and other internal departments to ensure accurate communication, timely responses, and exceptional customer service.</p><p style=\"margin-left:0in;\">The ideal candidate is highly organized, analytical, customer-focused, and capable of managing multiple priorities in a fast-paced manufacturing environment.</p><h2 style=\"margin-left:0in;\">Essential Duties and Responsibilities</h2><ul type=\"disc\"><li style=\"margin-left:0in;\">Create, maintain, and analyze spreadsheets and databases used to track:</li></ul><div style=\"margin-left:0in;\"><ul style=\"list-style-type: circle;margin-left: 0.5in;\"><li style=\"margin-left:0in;\">New business opportunities</li><li style=\"margin-left:0in;\">Customer and engineering changes</li><li style=\"margin-left:0in;\">Special customer requirements</li><li style=\"margin-left:0in;\">Tooling activity</li><li style=\"margin-left:0in;\">Pricing and cost breakdowns</li><li style=\"margin-left:0in;\">Sales performance metrics</li></ul></div><ul type=\"disc\"><li style=\"margin-left:0in;\">Assist the Sales Team with preparing customer quotations, pricing analyses, and supporting documentation.</li><li style=\"margin-left:0in;\">Collaborate with customers and internal departments to understand customer requirements and resolve issues in a timely and professional manner.</li><li style=\"margin-left:0in;\">Monitor and maintain customer portals, including:</li></ul><div style=\"margin-left:0in;\"><ul style=\"list-style-type: circle;margin-left: 0.5in;\"><li style=\"margin-left:0in;\">Retrieving releases and forecasts</li><li style=\"margin-left:0in;\">Downloading customer scorecards</li><li style=\"margin-left:0in;\">Reviewing customer communications and notifications</li><li style=\"margin-left:0in;\">Updating required customer information</li></ul></div><ul type=\"disc\"><li style=\"margin-left:0in;\">Register and maintain customer-required software platforms and supplier systems as needed.</li><li style=\"margin-left:0in;\">Generate reports and provide sales-related data analysis to support strategic decision-making.</li><li style=\"margin-left:0in;\">Track customer requests, engineering changes, and project milestones to ensure deadlines are met.</li><li style=\"margin-left:0in;\">Participate in weekly plant walkthroughs with Sales personnel to develop a thorough understanding of manufacturing processes, production capabilities, and customer requirements.</li><li style=\"margin-left:0in;\">Assist with customer presentations, sales meetings, and business review preparation.</li><li style=\"margin-left:0in;\">Support new business development activities and customer account management initiatives.</li><li style=\"margin-left:0in;\">Maintain accurate customer records and documentation.</li><li style=\"margin-left:0in;\">Travel occasionally to customer locations, trade shows, or industry events as required (less than 10%).</li><li style=\"margin-left:0in;\">Perform additional duties and projects as assigned.</li></ul><h2 style=\"margin-left:0in;\">Qualifications</h2><h3 style=\"margin-left:0in;\">Required</h3><ul type=\"disc\"><li style=\"margin-left:0in;\">Minimum 2 years of administrative, customer service, sales support, or manufacturing-related experience preferred.</li><li style=\"margin-left:0in;\">Advanced proficiency in Microsoft Excel, including:</li></ul><div style=\"margin-left:0in;\"><ul style=\"list-style-type: circle;margin-left: 0.5in;\"><li style=\"margin-left:0in;\">Pivot Tables</li><li style=\"margin-left:0in;\">VLOOKUP/XLOOKUP</li><li style=\"margin-left:0in;\">Complex formulas</li><li style=\"margin-left:0in;\">Data analysis</li><li style=\"margin-left:0in;\">Charts and reporting</li><li style=\"margin-left:0in;\">Macros (preferred)</li></ul></div><ul type=\"disc\"><li style=\"margin-left:0in;\">Strong proficiency with Microsoft Office Suite (Word, Outlook, PowerPoint).</li><li style=\"margin-left:0in;\">Excellent verbal and written communication skills.</li><li style=\"margin-left:0in;\">Strong analytical, problem-solving, and decision-making abilities.</li><li style=\"margin-left:0in;\">Ability to manage multiple priorities and meet deadlines with minimal supervision.</li><li style=\"margin-left:0in;\">Strong organizational skills and attention to detail.</li><li style=\"margin-left:0in;\">Ability to work effectively in a team-oriented environment.</li></ul><h3 style=\"margin-left:0in;\">Preferred</h3><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:0in;\">Manufacturing industry experience.</li><li style=\"margin-left:0in;\">Experience with ERP/MRP systems.</li><li style=\"margin-left:0in;\">Experience with customer portals used in automotive or industrial manufacturing.</li><li style=\"margin-left:0in;\">Ability to read and interpret engineering drawings and blueprints.</li></ul></div><h2 style=\"margin-left:0in;\">Knowledge, Skills, and Abilities</h2><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:0in;\">Customer-focused mindset with a commitment to delivering exceptional service.</li><li style=\"margin-left:0in;\">Strong interpersonal skills and ability to work with diverse personalities.</li><li style=\"margin-left:0in;\">Self-motivated with a proactive approach to problem-solving.</li><li style=\"margin-left:0in;\">Excellent time management and prioritization skills.</li><li style=\"margin-left:0in;\">Ability to analyze data and identify trends, opportunities, and potential issues.</li><li style=\"margin-left:0in;\">Process-oriented with a continuous improvement mindset.</li><li style=\"margin-left:0in;\">Willingness to learn manufacturing processes, products, and customer requirements.</li></ul></div><h2 style=\"margin-left:0in;\">Working Conditions</h2><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:0in;\">Office environment within a manufacturing facility.</li><li style=\"margin-left:0in;\">Frequent computer and data-entry work.</li><li style=\"margin-left:0in;\">Regular interaction with production, engineering, quality, and customer personnel.</li><li style=\"margin-left:0in;\">Hybrid role after training period</li></ul></div><h2 style=\"margin-left:0in;\">Performance Expectations</h2><p style=\"margin-left:0in;\">Success in this role will be measured by:</p><div style=\"margin-left:0in;\"><ul style=\"list-style-type: disc;margin-left: 0in;\"><li style=\"margin-left:0in;\">Accuracy of customer and sales data.</li><li style=\"margin-left:0in;\">Timeliness of customer responses and issue resolution.</li><li style=\"margin-left:0in;\">Quality and reliability of reporting and analysis.</li><li style=\"margin-left:0in;\">Support provided to sales and customer service initiatives.</li><li style=\"margin-left:0in;\">Ability to effectively coordinate activities between customers and internal departments.</li><li style=\"margin-left:0in;\">Continuous improvement of sales support processes and systems.</li></ul></div>\n",
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