Slots Services Rep (Part Time) - Philadelphia

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    "city": "Philadelphia",
    "region": "PA",
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    "title": "Slots Services Rep (Part Time) - Philadelphia",
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    "datePosted": "2026-05-14T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p><strong>Why We Need Your Talents</strong></p>\n<p> </p>\n<p>Provides casino slot players quality service to ensure their entertainment experiences exceed their expectation level. Acts as a bus greeter and executes gift giveaways and slot tournaments. Completes new player sign-ups</p>\n<p> </p>\n<h2>Responsibilities</h2>\n<p><strong>Where You'll Make an Impact</strong></p>\n<ul>\n <li>Welcomes customers.</li>\n <li>Responsible for executing new card sign-ups utilizing handheld devices and desk top computers at the Live! Rewards Center. Responsible for greeting guests in the VIP Room and ensuring they enjoy their experience.</li>\n <li>Informs members of benefits, contests and promotions.</li>\n <li>Replaces lost club cards.</li>\n <li>Distributes promotional items in accordance with specific guidelines excluding discretionary authority to issue promotional play.</li>\n <li>Assists with payment of slot jackpots, ticket fills and equipment jams.</li>\n <li>Repairs minor slot machine malfunctions.</li>\n <li>Notifies slot technicians when machine malfunctions require technical assistance.</li>\n <li>Discretionary ability to extend complementary services in accordance with the approved comp matrix.</li>\n <li>Responds to guest questions, issues and concerns in a courteous and professional manner. Knowledgeable of casino including but not limited to hours of operations of casino, restaurants, and other amenities.</li>\n <li>Complies with internal controls, standards and procedures.</li>\n <li>Ability to extend complimentaries in accordance with the property comp matrix.Other duties may be assigned.</li>\n</ul>\n<h2>Qualifications</h2>\n<p><strong>Skills You'll Need to Succeed</strong></p>\n<ul>\n <li>Excellent customer service and interpersonal skills.</li>\n <li>Ability to communicate with team members and guests.</li>\n <li>Availability to work Friday, Saturday and Sundays from noon until 2am </li>\n <li>Available to work flexible shifts, weekends and holidays</li>\n</ul>\n<p><strong>A Few Must Haves</strong></p>\n<ul>\n <li>High school diploma, GED or equivalent work experience in a customer service environment</li>\n <li>Ability to obtain and maintain a valid license as required by the State Gaming Agency for the position.</li>\n</ul>\n<p><strong>Perks We Offer You</strong></p>\n<ul>\n <li>Comprehensive health coverage for full-time and part-time Team Members and their eligible dependents</li>\n <li>Generous retirement savings options are available. </li>\n <li>Free uniforms</li>\n <li>Free parking</li>\n <li>Discounted meals</li>\n <li>Service and Attendance bonuses</li>\n <li>Tuition reimbursement</li>\n <li>Discounts on hotels, theme parks, travel, and more!</li>\n</ul>\n<p><strong>Physical Requirements</strong></p>\n<ul>\n <li>Ability to stand for long periods of times without sitting or leaning.</li>\n <li>Standing 10%</li>\n <li>Walking 85%</li>\n <li>Sitting 5%</li>\n <li>Keyboarding 20% - includes the use of handheld devices while on the casino floor.</li>\n</ul>\n<p><strong>Life at Live!</strong></p>\n<ul>\n <li>24/7 high energy casino with over 300,000 sq. ft of gaming and entertainment space and approximately 2000 employees</li>\n <li>Exposed to alcohol, cigarette and cigar smoke, bright lights, and loud noises.</li>\n <li>You will work in an environment where smoking is allowed.</li>\n</ul>\n<p> </p>",
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          "postalCode": "19148",
          "addressRegion": "PA",
          "streetAddress": "900 Packer Ave",
          "addressCountry": "US",
          "addressLocality": "Philadelphia",
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    "validThrough": "2027-05-14T04:00:00.000Z",
    "employmentType": "OTHER",
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      "name": "Live! Casino and Hotel Philadelphia",
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    "occupationalCategory": "Guest Services"
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