Service Manager - Community Supports

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  "source_hash": "461d2048b503fe2fcd5054eb999975fa259db89f029c9943e2403f0ee6951aa9",
  "last_changed_at": "2026-05-31T19:06:37.923Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "FCL Bryant - Bryant, AR 72022; 2801 Ridgecrest Dr, Bryant, AR, 72022, USA",
    "city": "Bryant",
    "region": "AR",
    "country": "United States",
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    "confidence": 0.8
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  "inferred_at": "2026-06-06T09:53:44.527Z",
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    "location": {
      "raw": "FCL Bryant - Bryant, AR 72022; 2801 Ridgecrest Dr, Bryant, AR, 72022, USA",
      "city": "Bryant",
      "region": "AR",
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    "countries": [
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  "salary_period": "hour",
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{
  "detail": {
    "city": "Bryant",
    "jobId": 48692,
    "level": "",
    "endDate": "",
    "legalId": 51,
    "isHotJob": false,
    "jobShift": "Day",
    "jobTitle": " Service Manager - Community Supports",
    "location": "FCL Bryant - Bryant, AR 72022",
    "startDate": "",
    "clientCode": "19N56",
    "remoteType": "",
    "description": "<p style=\"margin-top: 11px; margin-bottom: 5px;\"><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><u><strong>Schedule: Monday - Friday, 8:00 AM - 5:00 PM with a late day of 11:00 AM - 7:00 PM</strong></u></span></span></p>\r\n\r\n<p style=\"margin-top: 11px; margin-bottom: 5px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-top: 11px; margin-bottom: 5px;\"><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><u><strong>Pay: TBD</strong></u></span></span></p>\r\n\r\n<p style=\"margin-top: 11px; margin-bottom: 5px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-top: 11px; margin-bottom: 5px;\"><span style=\"display:block;font-size:16px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><u><strong>Education level: Associate&#39;s degree from a two-year college; See Education/Experience below</strong></u></span></span></p>\r\n\r\n<p style=\"margin-top: 11px; margin-bottom: 5px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-top: 11px; margin-bottom: 5px;\">&nbsp;</p>\r\n\r\n<p style=\"margin-top: 11px; margin-bottom: 5px;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"color:#0f4761\"><span style=\"font-weight:normal\"><b><span style=\"line-height:115%\">SUMMARY:</span></b></span></span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">An integral team member in the development, implementation, monitoring and modification Individual Service Plan/Plan of Care. Provides linkage with appropriate community resources. Monitors progress toward the achievement of objectives. Monitors documentation to determine whether applicable timelines, licensing standards and laws and regulations are being met.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\">ESSENTIAL DUTIES AND RESPONSIBILITIES: </span></b><span style=\"line-height:115%\">Essential duties include the following but are not considered an inclusive list. </span></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Responsible for hiring, evaluating, counseling and discharging staff.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Responsible for assuring and monitoring all staff training.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Responsible for handling all staff and client related issues.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Serves as Liaison for STAR regarding client issues.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Reports on any issues related to Workers Compensation, FMLA, and Incidents.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Conducts on site visits.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Responsible for monitoring Lead Staff in completing all aspects of facilities and vehicles according to FCC, DDS, CARF and PASSE standards.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Reviews Progress notes, responds to audits, reviews/signs timecards, and submits all Payroll Change forms.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Responsible for assuring all positions are filled.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Monitors overtime.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Assures all staff working approved schedule at approved pay rate.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Handles any emergency situations that arise.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Reports any abuse or neglect.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Maintains all areas of client case files.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Maintains family contact.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Monitors BIR&#39;s and Med Errors and follow up as needed.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Complete incident reports per the FCC Incident Report procedure.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Monitors and addresses behaviors with respect to the consumer&#39;s PBMP.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Oversee coordination of community outings and trips for the consumers.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Reports any deficiencies by anyone involved in Plan of Care.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Responsible for being on call and completing quality control weekend checks as needed.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Responsible for conducting staff and consumer meetings.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Responsible for ensuring full compliance with CARF, DDS and PASSE requirements.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Completes a weekly report that is sent to appropriate Nursing, BH, Directors and DDTCS staff.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Completes quarterly reports and responds appropriately to information collected.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Conducts daily, weekly and monthly peer audits as assigned.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Assures daily, prior to clocking out, that all utilization has been billed for and approved via the HER</span></span>.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Stays current on utilization, tracking and documenting via the EHR/HR Platform.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Works with PASSE employees in implementing and supporting consumers.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Assures all necessary consumer documentation is completed and properly filed.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Keeps Outlook Calendar and FCC email up to date.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Serves as Driver for participant day trips to various state locations. Driving may be required on as much as a daily basis. Required to undergo periodic driving test and demonstrate proficiency in the operation of a motor vehicle, including passenger vans. Employees may also be required to drive his/her own personal vehicle at times, and maintain adequate liability coverage on any personal vehicle used to transport participants.</span></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">This is a safety sensitive position</span></span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\">Maintains confidentiality of all information received regarding Friendship Community Care, Inc. and the clients. Conditions of confidentiality shall be in compliance with Friendship Community Care Non-Disclosure Policy and HIPAA Policies. </span></span></span></span></p>\r\n\r\n<p style=\"margin-left: 24px;\">&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\">This job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><b style=\"font-family: Arial, Helvetica, sans-serif; text-align: justify;\"><span style=\"line-height:115%\"><span style=\"color:black\">QUALITY ASSURANCE &amp; COMPLIANCE:</span></span></b><span style=\"font-family: Arial, Helvetica, sans-serif; text-align: justify; line-height: 115%;\"><span style=\"color:black\"> To adhere to the following and comply with all Quality Assurance&rsquo;s &amp; HIPAA procedures:</span></span></span></p>\r\n\r\n<ul>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">The Code of Conduct and Compliance Investigation Procedures as read and discussed in the new employee training must be followed at all times.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">Consumers&rsquo; progress notes be maintained and completed <b><i>daily or as needed</i></b> on the prescribed forms.</span></span></span></span></span></p>\r\n\t</li>\r\n\t<li>\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">Consumers&rsquo; records must be maintained weekly, monthly, quarterly, and yearly.&nbsp; All information must be filed in consumers&rsquo; records as needed and updated as prescribed by funding sources.</span></span></span></span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b>&nbsp;</b></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\"><span style=\"color:black\">WORK ENVIRONMENT: </span></span></b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\">&nbsp;</span></span></span></p>\r\n\r\n<p style=\"margin-bottom: 11px;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">The noise level in the work environment is usually moderate. </span></span></span></span></span></p>\r\n\r\n<p style=\"margin-bottom: 11px;\">&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><i><span style=\"line-height:115%\">Please note that this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required for this job. Duties, responsibilities, and activities may change at any time, with or without notice. A team member should perform all duties as assigned by his/her supervisor.</span></i></span></span></p>\r\n",
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Provides linkage with appropriate community resources. Monitors progress toward the achievement of objectives. Monitors documentation to determine whether applicable timelines, licensing standards and laws and regulations are being met.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL DUTIES AND RESPONSIBILITIES: Essential duties include the following but are not considered an inclusive list. \\r\\n\\r\\n\\r\\n\\tResponsible for hiring, evaluating, counseling and discharging staff.\\r\\n\\tResponsible for assuring and monitoring all staff training.\\r\\n\\tResponsible for handling all staff and client related issues.\\r\\n\\tServes as Liaison for STAR regarding client issues.\\r\\n\\tReports on any issues related to Workers Compensation, FMLA, and Incidents.\\r\\n\\tConducts on site visits.\\r\\n\\tResponsible for monitoring Lead Staff in completing all aspects of facilities and vehicles according to FCC, DDS, CARF and PASSE standards.\\r\\n\\tReviews Progress notes, responds to audits, reviews/signs timecards, and submits all Payroll Change forms.\\r\\n\\tResponsible for assuring all positions are filled.\\r\\n\\tMonitors overtime.\\r\\n\\tAssures all staff working approved schedule at approved pay rate.\\r\\n\\tHandles any emergency situations that arise.\\r\\n\\tReports any abuse or neglect.\\r\\n\\tMaintains all areas of client case files.\\r\\n\\tMaintains family contact.\\r\\n\\tMonitors BIR&#39;s and Med Errors and follow up as needed.\\r\\n\\tComplete incident reports per the FCC Incident Report procedure.\\r\\n\\tMonitors and addresses behaviors with respect to the consumer&#39;s PBMP.\\r\\n\\tOversee coordination of community outings and trips for the consumers.\\r\\n\\tReports any deficiencies by anyone involved in Plan of Care.\\r\\n\\tResponsible for being on call and completing quality control weekend checks as needed.\\r\\n\\tResponsible for conducting staff and consumer meetings.\\r\\n\\tResponsible for ensuring full compliance with CARF, DDS and PASSE requirements.\\r\\n\\tCompletes a weekly report that is sent to appropriate Nursing, BH, Directors and DDTCS staff.\\r\\n\\tCompletes quarterly reports and responds appropriately to information collected.\\r\\n\\tConducts daily, weekly and monthly peer audits as assigned.\\r\\n\\tAssures daily, prior to clocking out, that all utilization has been billed for and approved via the HER.\\r\\n\\tStays current on utilization, tracking and documenting via the EHR/HR Platform.\\r\\n\\tWorks with PASSE employees in implementing and supporting consumers.\\r\\n\\tAssures all necessary consumer documentation is completed and properly filed.\\r\\n\\tKeeps Outlook Calendar and FCC email up to date.\\r\\n\\tServes as Driver for participant day trips to various state locations. Driving may be required on as much as a daily basis. Required to undergo periodic driving test and demonstrate proficiency in the operation of a motor vehicle, including passenger vans. Employees may also be required to drive his/her own personal vehicle at times, and maintain adequate liability coverage on any personal vehicle used to transport participants.\\r\\n\\tThis is a safety sensitive position\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nMaintains confidentiality of all information received regarding Friendship Community Care, Inc. and the clients. Conditions of confidentiality shall be in compliance with Friendship Community Care Non-Disclosure Policy and HIPAA Policies. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQUALITY ASSURANCE &amp; COMPLIANCE: To adhere to the following and comply with all Quality Assurance&rsquo;s &amp; HIPAA procedures:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tThe Code of Conduct and Compliance Investigation Procedures as read and discussed in the new employee training must be followed at all times.\\r\\n\\t\\r\\n\\t\\r\\n\\tConsumers&rsquo; progress notes be maintained and completed daily or as needed on the prescribed forms.\\r\\n\\t\\r\\n\\t\\r\\n\\tConsumers&rsquo; records must be maintained weekly, monthly, quarterly, and yearly.&nbsp; All information must be filed in consumers&rsquo; records as needed and updated as prescribed by funding sources.\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWORK ENVIRONMENT: \\r\\n\\r\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe noise level in the work environment is usually moderate. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPlease note that this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required for this job. Duties, responsibilities, and activities may change at any time, with or without notice. A team member should perform all duties as assigned by his/her supervisor.\\r\\nQualificationsQUALIFICATION REQUIREMENTS: \\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEDUCATION and/or EXPERIENCE:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAssociate&#39;s degree&nbsp;from two-year College or university in a human services related field OR\\r\\n\\t\\r\\n\\t\\r\\n\\tHave two years of advanced education in the field of human services plus 2 years&#39; experience as a case manager working with individuals with developmental disabilities or a related field. Four-year experience working as a case manager with individuals with a developmental disability, or 4 years&#39; experience as a case manager in a related field may be substituted for education. OR\\r\\n\\t\\r\\n\\t\\r\\n\\tHave two-year verifiable satisfactory experience with individuals with developmental disabilities prior to employment and is mentored by a certified case manager for the first two year of employment.\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLANGUAGE SKILLS:\\r\\n\\r\\nAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nMATHEMATICAL SKILLS:\\r\\n\\r\\nAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nREASONING ABILITY:\\r\\n\\r\\nAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPHYSICAL DEMANDS: \\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhile performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.\\r\\n\",\"responsibilities\":\"Schedule: Monday - Friday, 8:00 AM - 5:00 PM with a late day of 11:00 AM - 7:00 PM\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPay: TBD\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEducation level: Associate&#39;s degree from a two-year college; See Education/Experience below\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nSUMMARY:\\r\\n\\r\\nAn integral team member in the development, implementation, monitoring and modification Individual Service Plan/Plan of Care. Provides linkage with appropriate community resources. Monitors progress toward the achievement of objectives. Monitors documentation to determine whether applicable timelines, licensing standards and laws and regulations are being met.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nESSENTIAL DUTIES AND RESPONSIBILITIES: Essential duties include the following but are not considered an inclusive list. \\r\\n\\r\\n\\r\\n\\tResponsible for hiring, evaluating, counseling and discharging staff.\\r\\n\\tResponsible for assuring and monitoring all staff training.\\r\\n\\tResponsible for handling all staff and client related issues.\\r\\n\\tServes as Liaison for STAR regarding client issues.\\r\\n\\tReports on any issues related to Workers Compensation, FMLA, and Incidents.\\r\\n\\tConducts on site visits.\\r\\n\\tResponsible for monitoring Lead Staff in completing all aspects of facilities and vehicles according to FCC, DDS, CARF and PASSE standards.\\r\\n\\tReviews Progress notes, responds to audits, reviews/signs timecards, and submits all Payroll Change forms.\\r\\n\\tResponsible for assuring all positions are filled.\\r\\n\\tMonitors overtime.\\r\\n\\tAssures all staff working approved schedule at approved pay rate.\\r\\n\\tHandles any emergency situations that arise.\\r\\n\\tReports any abuse or neglect.\\r\\n\\tMaintains all areas of client case files.\\r\\n\\tMaintains family contact.\\r\\n\\tMonitors BIR&#39;s and Med Errors and follow up as needed.\\r\\n\\tComplete incident reports per the FCC Incident Report procedure.\\r\\n\\tMonitors and addresses behaviors with respect to the consumer&#39;s PBMP.\\r\\n\\tOversee coordination of community outings and trips for the consumers.\\r\\n\\tReports any deficiencies by anyone involved in Plan of Care.\\r\\n\\tResponsible for being on call and completing quality control weekend checks as needed.\\r\\n\\tResponsible for conducting staff and consumer meetings.\\r\\n\\tResponsible for ensuring full compliance with CARF, DDS and PASSE requirements.\\r\\n\\tCompletes a weekly report that is sent to appropriate Nursing, BH, Directors and DDTCS staff.\\r\\n\\tCompletes quarterly reports and responds appropriately to information collected.\\r\\n\\tConducts daily, weekly and monthly peer audits as assigned.\\r\\n\\tAssures daily, prior to clocking out, that all utilization has been billed for and approved via the HER.\\r\\n\\tStays current on utilization, tracking and documenting via the EHR/HR Platform.\\r\\n\\tWorks with PASSE employees in implementing and supporting consumers.\\r\\n\\tAssures all necessary consumer documentation is completed and properly filed.\\r\\n\\tKeeps Outlook Calendar and FCC email up to date.\\r\\n\\tServes as Driver for participant day trips to various state locations. Driving may be required on as much as a daily basis. Required to undergo periodic driving test and demonstrate proficiency in the operation of a motor vehicle, including passenger vans. Employees may also be required to drive his/her own personal vehicle at times, and maintain adequate liability coverage on any personal vehicle used to transport participants.\\r\\n\\tThis is a safety sensitive position\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nMaintains confidentiality of all information received regarding Friendship Community Care, Inc. and the clients. Conditions of confidentiality shall be in compliance with Friendship Community Care Non-Disclosure Policy and HIPAA Policies. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThis job description is not intended to be all inclusive, and employees will also perform other reasonable related business duties as assigned by immediate supervisor and other management as required.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nQUALITY ASSURANCE &amp; COMPLIANCE: To adhere to the following and comply with all Quality Assurance&rsquo;s &amp; HIPAA procedures:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tThe Code of Conduct and Compliance Investigation Procedures as read and discussed in the new employee training must be followed at all times.\\r\\n\\t\\r\\n\\t\\r\\n\\tConsumers&rsquo; progress notes be maintained and completed daily or as needed on the prescribed forms.\\r\\n\\t\\r\\n\\t\\r\\n\\tConsumers&rsquo; records must be maintained weekly, monthly, quarterly, and yearly.&nbsp; All information must be filed in consumers&rsquo; records as needed and updated as prescribed by funding sources.\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWORK ENVIRONMENT: \\r\\n\\r\\nThe work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.&nbsp; Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe noise level in the work environment is usually moderate. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPlease note that this job description is not designed to cover or contain a comprehensive list of activities, duties, or responsibilities required for this job. Duties, responsibilities, and activities may change at any time, with or without notice. A team member should perform all duties as assigned by his/her supervisor.\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"FRIENDSHIP COMMUNITY CARE\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=0B984331AD5FA158762E29634A7BFCF9\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2801 Ridgecrest Dr\",\"addressLocality\":\"Bryant\",\"addressRegion\":\"AR\",\"postalCode\":72022,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATION REQUIREMENTS: \\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEDUCATION and/or EXPERIENCE:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAssociate&#39;s degree&nbsp;from two-year College or university in a human services related field OR\\r\\n\\t\\r\\n\\t\\r\\n\\tHave two years of advanced education in the field of human services plus 2 years&#39; experience as a case manager working with individuals with developmental disabilities or a related field. Four-year experience working as a case manager with individuals with a developmental disability, or 4 years&#39; experience as a case manager in a related field may be substituted for education. OR\\r\\n\\t\\r\\n\\t\\r\\n\\tHave two-year verifiable satisfactory experience with individuals with developmental disabilities prior to employment and is mentored by a certified case manager for the first two year of employment.\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLANGUAGE SKILLS:\\r\\n\\r\\nAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nMATHEMATICAL SKILLS:\\r\\n\\r\\nAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nREASONING ABILITY:\\r\\n\\r\\nAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPHYSICAL DEMANDS: \\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhile performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.\\r\\n\",\"experienceRequirements\":\"QUALIFICATION REQUIREMENTS: \\r\\n\\r\\nTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nReasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nEDUCATION and/or EXPERIENCE:\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAssociate&#39;s degree&nbsp;from two-year College or university in a human services related field OR\\r\\n\\t\\r\\n\\t\\r\\n\\tHave two years of advanced education in the field of human services plus 2 years&#39; experience as a case manager working with individuals with developmental disabilities or a related field. Four-year experience working as a case manager with individuals with a developmental disability, or 4 years&#39; experience as a case manager in a related field may be substituted for education. OR\\r\\n\\t\\r\\n\\t\\r\\n\\tHave two-year verifiable satisfactory experience with individuals with developmental disabilities prior to employment and is mentored by a certified case manager for the first two year of employment.\\r\\n\\t\\r\\n\\r\\n\\r\\n&nbsp;&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nLANGUAGE SKILLS:\\r\\n\\r\\nAbility to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nMATHEMATICAL SKILLS:\\r\\n\\r\\nAbility to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nREASONING ABILITY:\\r\\n\\r\\nAbility to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPHYSICAL DEMANDS: \\r\\n\\r\\nThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWhile performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.\\r\\n\",\"industry\":\"Management\",\"validThrough\":\"2026-07-29\",\"workHours\":\"Day\"}",
    "applyAvailable": true,
    "educationLevel": "",
    "qualifications": "<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\"><span style=\"color:black\">QUALIFICATION REQUIREMENTS: </span></span></b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. </span></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></span></span></p>\r\n\r\n<p style=\"margin-left:48px\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:48px\">&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\"><span style=\"color:black\">EDUCATION and/or EXPERIENCE:</span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">Associate&#39;s degree&nbsp;from two-year College or university in a human services related field <b>OR</b></span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">Have two years of advanced education in the field of human services plus 2 years&#39; experience as a case manager working with individuals with developmental disabilities or a related field. Four-year experience working as a case manager with individuals with a developmental disability, or 4 years&#39; experience as a case manager in a related field may be substituted for education. <b>OR</b></span></span></span></span></span></p>\r\n\t</li>\r\n\t<li style=\"margin-left:8px\">\r\n\t<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">Have two-year verifiable satisfactory experience with individuals with developmental disabilities prior to employment and is mentored by a certified case manager for the first two year of employment.</span></span></span></span></span></p>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\">&nbsp;&nbsp;</span></span></span></p>\r\n\r\n<p style=\"margin-left:48px\">&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\"><span style=\"color:black\">LANGUAGE SKILLS:</span></span></b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization.</span></span></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\">&nbsp;</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\"><span style=\"color:black\">MATHEMATICAL SKILLS:</span></span></b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.</span></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\"><span style=\"color:black\">REASONING ABILITY:</span></span></b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.</span></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><b><span style=\"line-height:115%\"><span style=\"color:black\">PHYSICAL DEMANDS: </span></span></b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. </span></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\"><span style=\"line-height:115%\"><span style=\"line-height:115%\"><span style=\"color:black\">While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools, or controls and talk or hear. The employee frequently is required to stand, walk, and reach with hands and arms. The employee is frequently required to sit; climb or balance; stoop, kneel, crouch, or crawl; and taste or smell. </span></span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:11.0pt\"><span style=\"line-height:115%\"><span arial=\"\" style=\"font-family:\"><span style=\"color:black\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Arial,Helvetica,sans-serif;\">The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, depth perception, and the ability to adjust focus.</span></span></span></span></span></span></p>\r\n",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-09-09T12:04:15.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
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