Track and Trace Representative

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          "text": "<p><strong>Track &amp; Trace Representative - Taylor, MI</strong></p><p>As Track &amp; Trace Representative, you will work in a fast-paced environment coordinating our day-to-day shipments and supporting the efforts of our office by providing visibility and maintaining accurate documentation for all loads. The key responsibilities of this role are to provide clear and concise communication, troubleshoot customer concerns, and proactively monitor the movement of freight to ensure customer satisfaction.</p><p><strong>Responsibilities:</strong></p><ul><li>Enter new load orders into our proprietary web-based software</li><li>Initiate “check calls” to track and trace drivers on all pickups and deliveries</li><li>Communicate internal correspondence with drivers to ensure accurate documentation</li><li>Closely monitor freight via multiple detailed websites to ensure accurate delivery times and to notify customers of potential delays</li><li>Maintain and collect proper paperwork for each shipment</li><li>Work cooperatively with Sales and Dispatch to provide solutions for customers’ needs and resolve issues</li><li>Maintain an outbound call volume of 100 calls per day</li></ul><p><strong>WORK HOURS FOR THIS ROLE WILL BE: 0600-1800 on a rotating schedule</strong></p><p><strong>Benefits:</strong></p><ul><li>$18 - $21 per hour</li><li>Full-time: 40 hours per week</li><li>On-site training and career development</li><li>Paid holidays, WFH days, and paid time off</li><li>Insurance benefits, including but not limited to: Health, vision, dental, life, and disability</li><li>401(k) Plan</li></ul>",
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          "text": "<p>Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:</p><ul><li><strong>No Fail Service</strong></li><li><strong>Personalized Communication</strong></li><li><strong>Innovative Solutions</strong></li></ul><p>We leverage technology, industry experience, and employee ingenuity to provide&#xa0;<strong>industry-leading transportation solutions</strong>&#xa0;that keep America moving.</p>",
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