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Home › Companies › Fc1258d3 4404 49fc Be80 1cf114f5d86f 19000101 000001 › Bilingual Customer Service Representative

Bilingual Customer Service Representative

Fc1258d3 4404 49fc Be80 1cf114f5d86f 19000101 000001 · Florida, Jacksonville, FL, US, Jacksonville, FL · Active · $18 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyFc1258d3 4404 49fc Be80 1cf114f5d86f 19000101 000001
TitleBilingual Customer Service Representative
Normalized title-
Department / team-
LocationFlorida, FL, United States
Work model-
Employment typeFull Time
Salary$18 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2022-02-23 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Fc1258d3 4404 49fc Be80 1cf114f5d86f 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Florida.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyFc1258d3 4404 49fc Be80 1cf114f5d86f 19000101 000001
Sourceef2c0aab-5f66-4e6b-85ec-19109d2b17b5
ATS providerADP Workforce Now Recruiting

Description

Sign on bonus : $500 will be paid after 30 days and another $500.00 after 90 days. For over 50 years, Triad Financial Services, Inc . has provided extraordinary service in lending to help home owners reach their dream. Dealers Communities and Realtors alike trust Triad for world class professionalism and finding competitive rates that help their customers and clients get financing. Triad seeks to not only provide exceptional customer service, but to be a leader in successful employee and company culture, providing our employees with an experience invested in them and dedicated to their professional growth and development. Recently ranked #8 Best Place to Work in Jacksonville in 2021 by the Jacksonville Business Journal, Triad looks to continue to ensure that both customers and employees alike achieve their personal version of success. Essential Duties and Responsibilities: Answer customer inquiries regarding Mortgage accounts and take payments (not a collection position, inbound calls only) Research customer complaints, concerns and payment history then correct or adjust records as needed Assist in monitoring escrow accounts for payment of taxes and insurance by mortgagor Perform related duties as assigned by supervisor Maintain compliance with all company policies and procedures Education and/or Work Experience Requirements: Bilingual (preferably Spanish) Experience: 1-2 years customer service in the finance/mortgage industry, Escrow account knowledge Skills: MSP/Blacknight (preferred), MS Office: Excel, Word, Outlook, Able to navigate across network, Windows PC proficient Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Professional and welcoming phone etiquette required Excellent computer proficiency (MS Office – Word, Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices High school diploma or GED required Prior customer service/telemarketing experience preferred At Triad Financial Services, we: offer a promote from within culture, work life balance, opportunity for professional advancement, 401K Matching, Medical, Vision, and Dental insurance, FSA, and competitive compensation including: monthly, quarterly and yearly bonuses based on position. Apply Now to join our Triad Team!

Full job record

Job ID829c8b6422fe4b8df6d9aabeb3824febedbb8e6d
Org IDd85c6334-abe4-489b-bf95-a07384b68ad6
Source IDef2c0aab-5f66-4e6b-85ec-19109d2b17b5
Board IDef2c0aab-5f66-4e6b-85ec-19109d2b17b5
Provideradp_workforcenow
Provider Job Key425021
TitleBilingual Customer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextFlorida, Jacksonville, FL, US, Jacksonville, FL
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionFL
CityFlorida
Salary Raw18 (USD) Hourly Onwards
Salary Min18
Salary Max0
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fc1258d3-4404-49fc-be80-1cf114f5d86f&ccId=19000101_000001&lang=en_US&type=JS&jobId=425021&jwId=9200259735638_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=fc1258d3-4404-49fc-be80-1cf114f5d86f&ccId=19000101_000001&lang=en_US&type=JS&jobId=425021&jwId=9200259735638_1
First Seen At2026-05-31 18:59:59Z
Last Seen At2026-06-06 12:48:35Z
Last Checked At2026-06-06 12:48:35Z
Last Changed At2026-06-06 12:48:35Z
Inactive At—
Source Posted At2022-02-23 22:01:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=fc1258d3-4404-49fc-be80-1cf114f5d86f|19000101_000001/date=2026-06-06/2026-06-06T12-48-02-987Z-32f2f334abc32b69d3499417606c78a6c37f10ae1b6ed3310ad4867d50cfe6dc.json
Event Fields
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  "last_changed_at": "2026-06-06T12:48:35.043Z",
  "active_status": "active"
}
Parsed Structured
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  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div>\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.7.18/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n    <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.7.18/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" />\n\n    <div class=\"fr-view\">\n      <div>&nbsp;</div><p id=\"isPasted\" style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><strong>Sign on bonus</strong>: $500 will be paid after 30 days and another $500.00 after 90 days.&nbsp;</p><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.3.26/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\" id=\"isPasted\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.3.26/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.3.26/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><p style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>For over 50 years, <b style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>Triad Financial Services, Inc</b>. has provided extraordinary service in lending to help home owners reach their dream. Dealers Communities and Realtors alike trust Triad for world class professionalism and finding competitive rates that help their customers and clients get financing.</p><p style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Triad seeks to not only provide exceptional customer service, but to be a leader in successful employee and company culture, providing our employees with an experience invested in them and dedicated to their professional growth and development.</p><p style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>Recently ranked <b style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>#8 Best Place to Work in Jacksonville in 2021</b> by the Jacksonville Business Journal, Triad looks to continue to ensure that both customers and employees alike achieve their personal version of success.</p><p style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><br></p><p style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>Essential Duties and Responsibilities:</b></p><ul style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px !important; margin-left: 0px; padding: 0px; font-size: 0.875rem; letter-spacing: normal; font-weight: 400; line-height: 1.43; color: rgb(75, 75, 75); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Answer customer inquiries regarding Mortgage accounts and take payments (not a collection position, inbound calls only)</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Research customer complaints, concerns and payment history then correct or adjust records as needed</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Assist in monitoring escrow accounts for payment of taxes and insurance by mortgagor</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Perform related duties as assigned by supervisor</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Maintain compliance with all company policies and procedures</li></ul><p style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>Education and/or Work Experience Requirements:</b></p><ul style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin-top: 0px; margin-right: 0px; margin-bottom: 10px !important; margin-left: 0px; padding: 0px; font-size: 0.875rem; letter-spacing: normal; font-weight: 400; line-height: 1.43; color: rgb(75, 75, 75); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style='box-sizing: inherit; margin: 0px; padding: 0px; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; list-style: inside disc !important; font-weight: bold;'><strong><u>Bilingual (preferably Spanish)</u></strong></li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Experience: 1-2 years customer service in the finance/mortgage industry, Escrow account knowledge</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Skills: MSP/Blacknight (preferred), MS Office: Excel, Word, Outlook, Able to navigate across network, Windows PC proficient</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Professional and welcoming phone etiquette required</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Excellent computer proficiency (MS Office &ndash; Word, Excel and Outlook)</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Ability to work independently and to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>High school diploma or GED required</li><li style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important; margin: 0px; padding: 0px; list-style: inside disc !important;'>Prior customer service/telemarketing experience preferred</li></ul><p style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>At Triad Financial Services,</b> we: <i style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>offer a promote from within culture, work life balance,</i> <i style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>opportunity for professional advancement, 401K Matching, Medical, Vision, and Dental insurance, FSA, and competitive compensation including: monthly, quarterly and yearly bonuses based on position.</i></p><p style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; margin: 0px 0px 10px; padding: 0px; font-size: 14px; letter-spacing: normal; font-weight: 400; line-height: 1.5; color: rgb(45, 45, 45); font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style='box-sizing: inherit; font-family: \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif !important;'>Apply Now to join our Triad Team!</b></p></div></div></div><p><br></p>\n    </div>\n  </div>\n",
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