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HomeCompanies4b7890fd 9888 4b56 9e3a 39d90964bb93 9200325762507 2Medical Office Assistant (Administrative)

Medical Office Assistant (Administrative)

4b7890fd 9888 4b56 9e3a 39d90964bb93 9200325762507 2 · Chicago Heights, IL, US, Chicago Heights, IL · Active · $18–$19 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company4b7890fd 9888 4b56 9e3a 39d90964bb93 9200325762507 2
TitleMedical Office Assistant (Administrative)
Normalized title-
Department / team-
LocationChicago Heights, IL, United States
Work model-
Employment typeFull Time
Salary$18–$19 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-15 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Chicago Heights.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company4b7890fd 9888 4b56 9e3a 39d90964bb93 9200325762507 2
Sourceffdf8b45-cd2b-4734-9661-56482a7572fc
ATS providerADP Workforce Now Recruiting

Description

Administrative Medical Office Assistant Location: Chicago Heights, IL Compensation: $17.50–$18.80/hour About Aunt Martha’s Aunt Martha’s Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We are dedicated to creating environments that allow us to do what we do best—provide accessible healthcare and wellness services. Position Summary Under the direct supervision of the Nurse Manager, the Administrative Medical Office Assistant provides frontline administrative support to patients, clinical staff, and health center operations. This role is responsible for patient registration, appointment scheduling, insurance verification, collection of co-pays and deductibles, and ensuring a welcoming, organized, and efficient front office experience. The ideal candidate demonstrates strong customer service skills, attention to detail, professionalism, and the ability to manage multiple administrative tasks in a fast-paced healthcare environment. Key Responsibilities Uphold patient confidentiality and ethical behavior in alignment with Aunt Martha’s policies. Provide administrative support to the health center and assist patients, visitors, and staff in a professional manner. Support multiple health centers within a designated region, as needed. Actively participate in daily team huddles to support clinic operations. Register new and returning patients using the electronic health record (EHR) system, ensuring completion of all required forms and accurate data entry. Verify insurance eligibility and income, and upload required documentation into the EHR. Refer uninsured or underinsured patients to enrollment specialists for insurance support. Answer phone calls professionally and courteously, route communications appropriately, and document all interactions in the EHR. Schedule, reschedule, and cancel appointments as needed. Conduct reminder and follow-up calls for missed appointments per protocol. Process patient check-outs, including collecting payments, issuing receipts, submitting claims, and scheduling follow-up visits as directed by clinical staff. Complete administrative tasks, phone messages, patient cases, and eligibility reviews by the end of business each day. Perform daily cash reconciliation and end-of-day batch closing accurately. Process medical record requests within established timeframes. Collect and distribute internal and external mail. Complete all required Core Curriculum training. Perform additional duties as assigned. Qualifications Education & Experience High school diploma or GED required. At least one year of previous customer service experience required. Previous experience as a Medical Office Assistant, Administrative Assistant, Patient Access Representative, Front Desk Representative, or in a healthcare setting is strongly preferred. Additional Requirements Reliable transportation required. Bilingual English/Spanish skills are a plus. Flexibility to work evening hours, weekends, and scheduled holidays as needed. Compensation and Benefits Health, Dental, and Vision Insurance Disability and Life Insurance Paid Vacation, Sick Days, and Holidays Retirement Plan Employee Assistance Program (EAP) Employee discounts on services such as cell phones, restaurants, and more Aunt Martha’s is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Full job record

Job ID8264ba97158284ed4d950bad1dd050cfefb3b911
Org ID1fc39c7b-784e-4779-ac1d-8431c509b653
Source IDffdf8b45-cd2b-4734-9661-56482a7572fc
Board IDffdf8b45-cd2b-4734-9661-56482a7572fc
Provideradp_workforcenow
Provider Job Key948726
TitleMedical Office Assistant (Administrative)
Normalized Title
Statusactive
Activeyes
Location TextChicago Heights, IL, US, Chicago Heights, IL
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionIL
CityChicago Heights
Salary Raw17.50 To 18.80 (USD) Hourly
Salary Min17.5
Salary Max18.8
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4b7890fd-9888-4b56-9e3a-39d90964bb93&ccId=9200325762507_2&lang=en_US&type=JS&jobId=948726&jwId=9201696565891_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=4b7890fd-9888-4b56-9e3a-39d90964bb93&ccId=9200325762507_2&lang=en_US&type=JS&jobId=948726&jwId=9201696565891_1
First Seen At2026-05-31 19:02:15Z
Last Seen At2026-06-06 12:18:42Z
Last Checked At2026-06-06 12:18:42Z
Last Changed At2026-06-06 12:18:42Z
Inactive At
Source Posted At2026-05-15 16:06:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=4b7890fd-9888-4b56-9e3a-39d90964bb93|9200325762507_2/date=2026-06-06/2026-06-06T12-18-27-211Z-e852c9123e82110e6609598c90c57ede7d09f476719b0e44c35d0ea87947ea3c.json
Event Fields
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Parsed Structured
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Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p data-pasted=\"true\"><br></p><div data-message-author-role=\"assistant\" data-message-id=\"5065f989-ac9b-4ae6-8451-99f31397aef3\" dir=\"auto\" data-message-model-slug=\"gpt-5-5-thinking\" data-turn-start-message=\"true\" tabindex=\"0\"><p data-start=\"0\" data-end=\"120\"><strong data-start=\"0\" data-end=\"43\"><u>Administrative </u>Medical Office Assistant</strong><br data-start=\"43\" data-end=\"46\"><strong data-start=\"46\" data-end=\"59\">Location:</strong> Chicago Heights, IL<br data-start=\"79\" data-end=\"82\"><strong data-start=\"82\" data-end=\"99\">Compensation:</strong>&nbsp;$17.50&ndash;$18.80/hour</p><h3 data-section-id=\"1wvzess\" data-start=\"122\" data-end=\"145\">About Aunt Martha&rsquo;s</h3><p data-start=\"147\" data-end=\"471\">Aunt Martha&rsquo;s Health and Wellness boldly commits to supporting the well-being of our communities, ensuring equity in access, and delivering exceptional care inspired by a culture of innovation. We are dedicated to creating environments that allow us to do what we do best&mdash;provide accessible healthcare and wellness services.</p><h3 data-section-id=\"op20pf\" data-start=\"473\" data-end=\"493\">Position Summary</h3><p data-start=\"495\" data-end=\"908\">Under the direct supervision of the Nurse Manager, the <strong data-start=\"550\" data-end=\"593\">Administrative Medical Office Assistant</strong> provides frontline administrative support to patients, clinical staff, and health center operations. This role is responsible for patient registration, appointment scheduling, insurance verification, collection of co-pays and deductibles, and ensuring a welcoming, organized, and efficient front office experience.</p><p data-start=\"910\" data-end=\"1108\">The ideal candidate demonstrates strong customer service skills, attention to detail, professionalism, and the ability to manage multiple administrative tasks in a fast-paced healthcare environment.</p><h3 data-section-id=\"164ueu3\" data-start=\"1110\" data-end=\"1134\">Key Responsibilities</h3><ul data-start=\"1136\" data-end=\"2672\"><li data-section-id=\"5ouvos\" data-start=\"1136\" data-end=\"1231\">Uphold patient confidentiality and ethical behavior in alignment with Aunt Martha&rsquo;s policies.</li><li data-section-id=\"n0o7f8\" data-start=\"1232\" data-end=\"1352\">Provide administrative support to the health center and assist patients, visitors, and staff in a professional manner.</li><li data-section-id=\"j25fsl\" data-start=\"1353\" data-end=\"1425\">Support multiple health centers within a designated region, as needed.</li><li data-section-id=\"1y6riuw\" data-start=\"1426\" data-end=\"1500\">Actively participate in daily team huddles to support clinic operations.</li><li data-section-id=\"pwsejs\" data-start=\"1501\" data-end=\"1654\">Register new and returning patients using the electronic health record (EHR) system, ensuring completion of all required forms and accurate data entry.</li><li data-section-id=\"1lrklt8\" data-start=\"1655\" data-end=\"1745\">Verify insurance eligibility and income, and upload required documentation into the EHR.</li><li data-section-id=\"1obu7s4\" data-start=\"1746\" data-end=\"1837\">Refer uninsured or underinsured patients to enrollment specialists for insurance support.</li><li data-section-id=\"lslxiu\" data-start=\"1838\" data-end=\"1968\">Answer phone calls professionally and courteously, route communications appropriately, and document all interactions in the EHR.</li><li data-section-id=\"s7xhvi\" data-start=\"1969\" data-end=\"2027\">Schedule, reschedule, and cancel appointments as needed.</li><li data-section-id=\"dx3ke3\" data-start=\"2028\" data-end=\"2104\">Conduct reminder and follow-up calls for missed appointments per protocol.</li><li data-section-id=\"126qks7\" data-start=\"2105\" data-end=\"2265\">Process patient check-outs, including collecting payments, issuing receipts, submitting claims, and scheduling follow-up visits as directed by clinical staff.</li><li data-section-id=\"ahhhuw\" data-start=\"2266\" data-end=\"2386\">Complete administrative tasks, phone messages, patient cases, and eligibility reviews by the end of business each day.</li><li data-section-id=\"1qc4uui\" data-start=\"2387\" data-end=\"2463\">Perform daily cash reconciliation and end-of-day batch closing accurately.</li><li data-section-id=\"1pwmmsu\" data-start=\"2464\" data-end=\"2528\">Process medical record requests within established timeframes.</li><li data-section-id=\"1ca8o2j\" data-start=\"2529\" data-end=\"2581\">Collect and distribute internal and external mail.</li><li data-section-id=\"14rxnfq\" data-start=\"2582\" data-end=\"2631\">Complete all required Core Curriculum training.</li><li data-section-id=\"qk2qo1\" data-start=\"2632\" data-end=\"2672\">Perform additional duties as assigned.</li></ul><h3 data-section-id=\"12f3so4\" data-start=\"2674\" data-end=\"2692\">Qualifications</h3><p data-start=\"2694\" data-end=\"2720\"><strong data-start=\"2694\" data-end=\"2720\">Education &amp; Experience</strong></p><ul data-start=\"2722\" data-end=\"3017\"><li data-section-id=\"j6u3i3\" data-start=\"2722\" data-end=\"2760\">High school diploma or GED required.</li><li data-section-id=\"6gwdye\" data-start=\"2761\" data-end=\"2830\">At least one year of previous customer service experience required.</li><li data-section-id=\"19mkkwo\" data-start=\"2831\" data-end=\"3017\">Previous experience as a Medical Office Assistant, Administrative Assistant, Patient Access Representative, Front Desk Representative, or in a healthcare setting is strongly preferred.</li></ul><p data-start=\"3019\" data-end=\"3046\"><strong data-start=\"3019\" data-end=\"3046\">Additional Requirements</strong></p><ul data-start=\"3048\" data-end=\"3211\"><li data-section-id=\"14n7h5a\" data-start=\"3048\" data-end=\"3083\">Reliable transportation required.</li><li data-section-id=\"10fudf6\" data-start=\"3084\" data-end=\"3130\">Bilingual English/Spanish skills are a plus.</li><li data-section-id=\"jsmxwz\" data-start=\"3131\" data-end=\"3211\">Flexibility to work evening hours, weekends, and scheduled holidays as needed.</li></ul><h3 data-section-id=\"17pepx9\" data-start=\"3213\" data-end=\"3242\">Compensation and Benefits</h3><ul data-start=\"3244\" data-end=\"3485\"><li data-section-id=\"1vbaln4\" data-start=\"3244\" data-end=\"3282\">Health, Dental, and Vision Insurance</li><li data-section-id=\"1s2tldw\" data-start=\"3283\" data-end=\"3314\">Disability and Life Insurance</li><li data-section-id=\"11j59z5\" data-start=\"3315\" data-end=\"3355\">Paid Vacation, Sick Days, and Holidays</li><li data-section-id=\"cvnp2r\" data-start=\"3356\" data-end=\"3373\">Retirement Plan</li><li data-section-id=\"ka33e2\" data-start=\"3374\" data-end=\"3409\">Employee Assistance Program (EAP)</li><li data-section-id=\"12rywca\" data-start=\"3410\" data-end=\"3485\">Employee discounts on services such as cell phones, restaurants, and more</li></ul></div><div><div style='--tw-shadow: 0 0 transparent; 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font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><div style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; overflow-wrap: break-word;\"><p style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box;\"><em style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(0, 0, 0); font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; outline: none; font-family: sans-serif; font-size: 14px;\">Aunt Martha&rsquo;s is an equal opportunity employer. &nbsp;All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.</em>&nbsp;</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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