Visitor Services Manager

{
  "content_hash": "96e549a0ffa5f3d4baf512ad951f325c2ab5768fd8f7bbc67264f1e0d212cbd2",
  "source_hash": "7cc6730b930e8e93e11cc9e5570d8d2d58da9693842be8478faacbdb40acd04d",
  "last_changed_at": "2026-05-31T19:06:34.284Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Senator John Heinz History Center - Pittsburgh, PA 15222; 1212 Smallman Street, Pittsburgh, PA, 15222, USA",
    "city": "Pittsburgh",
    "region": "PA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-22T10:08:37.268Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Senator John Heinz History Center - Pittsburgh, PA 15222; 1212 Smallman Street, Pittsburgh, PA, 15222, USA",
      "city": "Pittsburgh",
      "region": "PA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "Pittsburgh",
    "jobId": 240697,
    "level": "Experienced",
    "endDate": "",
    "legalId": 226,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Visitor Services Manager",
    "location": "Senator John Heinz History Center - Pittsburgh, PA 15222",
    "startDate": "",
    "clientCode": "0BD33",
    "remoteType": "",
    "description": "<p style=\"text-align:justify;margin-bottom:13px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><b><i><span style=\"line-height:115%;\">About the Senator John Heinz History Center</span></i></b></span></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><i><span style=\"line-height:115%;\">The Senator John Heinz History Center is a Smithsonian-affiliated Museum and a first-day Pittsburgh attraction that presents compelling stories from American history with a Western Pennsylvania connection, all in an interactive and engaging environment for visitors of all ages.&#160; The largest history museum in Pennsylvania, the </span></i><a href=\"https://www.aam-us.org/programs/accreditation-excellence-programs/accreditation/\" style=\"color:#0000FF;text-decoration:underline;\" target=\"_blank\" rel=\"noreferrer noopener\"><i><span style=\"line-height:115%;\">AAM-accredited</span></i></a><i><span style=\"line-height:115%;\"> History Center attracts large and diverse audiences to its 370,000-square-foot facility in Pittsburgh&#8217;s historic Strip District that includes six floors of long-term and changing exhibition space along with spectacular spaces for unique events.</span></i></span></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><i><span style=\"line-height:115%;\">The History Center&#8217;s family of museums includes the Western Pennsylvania Sports Museum, a dynamic museum-within-a-museum; the Fort Pitt Museum in Point State Park; and Meadowcroft Rockshelter &amp; Historic Village, a National Historic Landmark located in Avella, Washington County, Pa. The History Center also leads a partnership of more than 125 regional historical societies, museum</span></i></span></span><i style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\">s, and organizations dedicated to preserving local history &#8211; the History Center Affiliates Program.</span></i></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><i><span style=\"line-height:115%;\">A popular destination for families and visitors to our region, the History Center attracts more than 250,000 visitors annually and reaches millions through virtual programs and digital outreach. The History Center was recently recognized as America&#8217;s #1 History Museum by USA TODAY and &#8220;Pittsburgh&#8217;s Best Museum&#8221; by Pittsburgh Magazine.</span></i></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:13px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><b><u><span style=\"line-height:115%;\">Job Posting</span></u></b></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:13px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\">The Visitor Services Manager is a primary voice in identifying and executing strategic initiatives for the Visitor Services Division and for the overall visitor experience at the Heinz History Center. The Visitor Services Manager is also responsible for ensuring efficient daily frontline operations and delivering extraordinary customer service in all aspects of visitor services including admissions, the museum store, e-store/internet sales, the caf&#233;, membership, accessibility, visitor information, wholesale operations, the Visit Pittsburgh Welcome Center, and frontline staff management of multiple part-time Visitor Service Associates.</span></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:13px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\">Th Visitor Services Manager will hire, train, and supervise all &#160;Visitor Service Associates, continuing to build upon the History Center&#8217;s reputation for excellent &#160;visitor service.</span></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:13px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\">As a key member of the Visitor Services department the Visitor Services Manager helps to ensure a seamless visitor experience. Duties include, but are not limited to: working closely with the Director of Visitor Services to identify strategic projects, making decisions on behalf of the division in meetings or programs, functioning as the daily &#8220;site manager&#8221; for frontline operations in the absence of the Visitor Services Coordinator, assisting in shop product development, placing merchandise orders, maintaining meticulous accounting records of expenditures, assisting with product development/fulfillment in wholesale operations, creating the monthly staffing schedule for Visitor Services Coordinators &amp; Associates, troubleshooting issues related to point-of-sale systems, advancing accessibility initiatives, fielding and professionally responding to visitor concerns/complaints, representing the Visitor Services division at various institution-wide meetings and programs, and helping the division &#160;achieve its long-term strategic goals. </span></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:13px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\">The Visitor Services Manager is willing and able to cover any type of shift (shop, admissions, caf&#233;, Visit Pittsburgh Welcome Center, and floater) assigned to Visitor Services Associates or corresponding lunch breaks if the need arises (in the absence of the Visitor Services Coordinator). Functions as the Division Lead when the Director of Visitor Services is unavailable, making necessary decisions using experience and knowledge of Visitor Services best practices as a guide. </span></span></span></span></p>\n\n<p style=\"text-align:justify;margin-bottom:13px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><span style=\"line-height:115%;\">This is a full-time, salaried / exempt position reporting to the Director of Visitor Services.</span></span></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:115%;\"><b><u><span style=\"line-height:115%;\">Why Work at the History Center?</span></u></b></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Rewarding, mission-driven work that makes an impact in the community</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Smithsonian-affiliated Museum located in Pittsburgh&#8217;s vibrant and historic Strip District</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Voted the #1 history museum in the nation by USA Today </span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Voted Best Museum in Pittsburgh by Pittsburgh Magazine</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Highly professional, collegial staff and dedicated volunteers</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Located in Pittsburgh, one of America&#8217;s &#8220;most livable&#8221; cities</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Dynamic workplace in Pittsburgh&#8217;s historic Strip District</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Full benefits package, including medical, dental, and vision insurance</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Flexible Spending Account (FSA) options</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">403(B) retirement plans with employer match</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Paid time off (vacation, personal, and sick days)</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Paid Parental Leave</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Nine (9) paid holidays</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Company paid life insurance / LTD</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Wellness and Employee Assistance Program</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\">Discounts in the Museum Shop and Cafe</span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:14px;\"><span style=\"font-family:Tahoma, Geneva, sans-serif;\"><span style=\"line-height:normal;\">Public transportation and parking options nearby</span></span></span></li>\n</ul>",
    "jobCategory": "",
    "salaryRange": "",
    "socialMedia": {
      "xLink": null,
      "emailLink": null,
      "facebookLink": null,
      "linkedInLink": null
    },
    "isQuickApply": false,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Visitor Services Manager\",\"identifier\":\"J0BD33240697\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/8C418A547E1D3E774FF0277E8175A385/jobs/240697\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=8C418A547E1D3E774FF0277E8175A385\",\"datePosted\":\"2026-05-19\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: Senator John Heinz History Center - Pittsburgh, PA 15222Position Type: Full TimeEducation Level: 2 Year DegreeTravel Percentage: NegligibleAbout the Senator John Heinz History Center\\n\\nThe Senator John Heinz History Center is a Smithsonian-affiliated Museum and a first-day Pittsburgh attraction that presents compelling stories from American history with a Western Pennsylvania connection, all in an interactive and engaging environment for visitors of all ages.&#160; The largest history museum in Pennsylvania, the AAM-accredited History Center attracts large and diverse audiences to its 370,000-square-foot facility in Pittsburgh&#8217;s historic Strip District that includes six floors of long-term and changing exhibition space along with spectacular spaces for unique events.\\n\\nThe History Center&#8217;s family of museums includes the Western Pennsylvania Sports Museum, a dynamic museum-within-a-museum; the Fort Pitt Museum in Point State Park; and Meadowcroft Rockshelter &amp; Historic Village, a National Historic Landmark located in Avella, Washington County, Pa. The History Center also leads a partnership of more than 125 regional historical societies, museums, and organizations dedicated to preserving local history &#8211; the History Center Affiliates Program.\\n\\nA popular destination for families and visitors to our region, the History Center attracts more than 250,000 visitors annually and reaches millions through virtual programs and digital outreach. The History Center was recently recognized as America&#8217;s #1 History Museum by USA TODAY and &#8220;Pittsburgh&#8217;s Best Museum&#8221; by Pittsburgh Magazine.\\n\\nJob Posting\\n\\nThe Visitor Services Manager is a primary voice in identifying and executing strategic initiatives for the Visitor Services Division and for the overall visitor experience at the Heinz History Center. The Visitor Services Manager is also responsible for ensuring efficient daily frontline operations and delivering extraordinary customer service in all aspects of visitor services including admissions, the museum store, e-store/internet sales, the caf&#233;, membership, accessibility, visitor information, wholesale operations, the Visit Pittsburgh Welcome Center, and frontline staff management of multiple part-time Visitor Service Associates.\\n\\nTh Visitor Services Manager will hire, train, and supervise all &#160;Visitor Service Associates, continuing to build upon the History Center&#8217;s reputation for excellent &#160;visitor service.\\n\\nAs a key member of the Visitor Services department the Visitor Services Manager helps to ensure a seamless visitor experience. Duties include, but are not limited to: working closely with the Director of Visitor Services to identify strategic projects, making decisions on behalf of the division in meetings or programs, functioning as the daily &#8220;site manager&#8221; for frontline operations in the absence of the Visitor Services Coordinator, assisting in shop product development, placing merchandise orders, maintaining meticulous accounting records of expenditures, assisting with product development/fulfillment in wholesale operations, creating the monthly staffing schedule for Visitor Services Coordinators &amp; Associates, troubleshooting issues related to point-of-sale systems, advancing accessibility initiatives, fielding and professionally responding to visitor concerns/complaints, representing the Visitor Services division at various institution-wide meetings and programs, and helping the division &#160;achieve its long-term strategic goals. \\n\\nThe Visitor Services Manager is willing and able to cover any type of shift (shop, admissions, caf&#233;, Visit Pittsburgh Welcome Center, and floater) assigned to Visitor Services Associates or corresponding lunch breaks if the need arises (in the absence of the Visitor Services Coordinator). Functions as the Division Lead when the Director of Visitor Services is unavailable, making necessary decisions using experience and knowledge of Visitor Services best practices as a guide. \\n\\nThis is a full-time, salaried / exempt position reporting to the Director of Visitor Services.\\n\\nWhy Work at the History Center?\\n\\n\\n\\tRewarding, mission-driven work that makes an impact in the community\\n\\tSmithsonian-affiliated Museum located in Pittsburgh&#8217;s vibrant and historic Strip District\\n\\tVoted the #1 history museum in the nation by USA Today \\n\\tVoted Best Museum in Pittsburgh by Pittsburgh Magazine\\n\\tHighly professional, collegial staff and dedicated volunteers\\n\\tLocated in Pittsburgh, one of America&#8217;s &#8220;most livable&#8221; cities\\n\\tDynamic workplace in Pittsburgh&#8217;s historic Strip District\\n\\tFull benefits package, including medical, dental, and vision insurance\\n\\tFlexible Spending Account (FSA) options\\n\\t403(B) retirement plans with employer match\\n\\tPaid time off (vacation, personal, and sick days)\\n\\tPaid Parental Leave\\n\\tNine (9) paid holidays\\n\\tCompany paid life insurance / LTD\\n\\tWellness and Employee Assistance Program\\n\\tDiscounts in the Museum Shop and Cafe\\n\\tPublic transportation and parking options nearby\\nQualificationsThe successful candidate will be an energetic, creative, results-oriented professional, who demonstrates outstanding customer service skills, understands the retail business, and can motivate and manage a team.&nbsp; Retail management and computerized sales/inventory experience required; E store design/fulfillment/sales experience is also required. &nbsp;Proficiency in Microsoft Word and Excel are required.&nbsp; Excellent oral, written, and electronic communication skills are essential.&nbsp; Position requires the ability to foster collaboration with both internal and external customers.&nbsp; Selected candidate will possess retail management experience including merchandising skills, specialty sales experience and a mission-driven work ethic.&nbsp; Previous experience with Shopify and Acme software a plus.\\n\\nVisitor Services &nbsp;Manager will be scheduled to work from 9:00 am to 5:30 pm, Tuesday through Saturday. Flexibility is required due to some events / programs. Additionally, some evenings and holiday hours are required depending upon institutional/departmental need. &nbsp;\\n\",\"responsibilities\":\"About the Senator John Heinz History Center\\n\\nThe Senator John Heinz History Center is a Smithsonian-affiliated Museum and a first-day Pittsburgh attraction that presents compelling stories from American history with a Western Pennsylvania connection, all in an interactive and engaging environment for visitors of all ages.&#160; The largest history museum in Pennsylvania, the AAM-accredited History Center attracts large and diverse audiences to its 370,000-square-foot facility in Pittsburgh&#8217;s historic Strip District that includes six floors of long-term and changing exhibition space along with spectacular spaces for unique events.\\n\\nThe History Center&#8217;s family of museums includes the Western Pennsylvania Sports Museum, a dynamic museum-within-a-museum; the Fort Pitt Museum in Point State Park; and Meadowcroft Rockshelter &amp; Historic Village, a National Historic Landmark located in Avella, Washington County, Pa. The History Center also leads a partnership of more than 125 regional historical societies, museums, and organizations dedicated to preserving local history &#8211; the History Center Affiliates Program.\\n\\nA popular destination for families and visitors to our region, the History Center attracts more than 250,000 visitors annually and reaches millions through virtual programs and digital outreach. The History Center was recently recognized as America&#8217;s #1 History Museum by USA TODAY and &#8220;Pittsburgh&#8217;s Best Museum&#8221; by Pittsburgh Magazine.\\n\\nJob Posting\\n\\nThe Visitor Services Manager is a primary voice in identifying and executing strategic initiatives for the Visitor Services Division and for the overall visitor experience at the Heinz History Center. The Visitor Services Manager is also responsible for ensuring efficient daily frontline operations and delivering extraordinary customer service in all aspects of visitor services including admissions, the museum store, e-store/internet sales, the caf&#233;, membership, accessibility, visitor information, wholesale operations, the Visit Pittsburgh Welcome Center, and frontline staff management of multiple part-time Visitor Service Associates.\\n\\nTh Visitor Services Manager will hire, train, and supervise all &#160;Visitor Service Associates, continuing to build upon the History Center&#8217;s reputation for excellent &#160;visitor service.\\n\\nAs a key member of the Visitor Services department the Visitor Services Manager helps to ensure a seamless visitor experience. Duties include, but are not limited to: working closely with the Director of Visitor Services to identify strategic projects, making decisions on behalf of the division in meetings or programs, functioning as the daily &#8220;site manager&#8221; for frontline operations in the absence of the Visitor Services Coordinator, assisting in shop product development, placing merchandise orders, maintaining meticulous accounting records of expenditures, assisting with product development/fulfillment in wholesale operations, creating the monthly staffing schedule for Visitor Services Coordinators &amp; Associates, troubleshooting issues related to point-of-sale systems, advancing accessibility initiatives, fielding and professionally responding to visitor concerns/complaints, representing the Visitor Services division at various institution-wide meetings and programs, and helping the division &#160;achieve its long-term strategic goals. \\n\\nThe Visitor Services Manager is willing and able to cover any type of shift (shop, admissions, caf&#233;, Visit Pittsburgh Welcome Center, and floater) assigned to Visitor Services Associates or corresponding lunch breaks if the need arises (in the absence of the Visitor Services Coordinator). Functions as the Division Lead when the Director of Visitor Services is unavailable, making necessary decisions using experience and knowledge of Visitor Services best practices as a guide. \\n\\nThis is a full-time, salaried / exempt position reporting to the Director of Visitor Services.\\n\\nWhy Work at the History Center?\\n\\n\\n\\tRewarding, mission-driven work that makes an impact in the community\\n\\tSmithsonian-affiliated Museum located in Pittsburgh&#8217;s vibrant and historic Strip District\\n\\tVoted the #1 history museum in the nation by USA Today \\n\\tVoted Best Museum in Pittsburgh by Pittsburgh Magazine\\n\\tHighly professional, collegial staff and dedicated volunteers\\n\\tLocated in Pittsburgh, one of America&#8217;s &#8220;most livable&#8221; cities\\n\\tDynamic workplace in Pittsburgh&#8217;s historic Strip District\\n\\tFull benefits package, including medical, dental, and vision insurance\\n\\tFlexible Spending Account (FSA) options\\n\\t403(B) retirement plans with employer match\\n\\tPaid time off (vacation, personal, and sick days)\\n\\tPaid Parental Leave\\n\\tNine (9) paid holidays\\n\\tCompany paid life insurance / LTD\\n\\tWellness and Employee Assistance Program\\n\\tDiscounts in the Museum Shop and Cafe\\n\\tPublic transportation and parking options nearby\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Senator John Heinz History Center\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=8C418A547E1D3E774FF0277E8175A385\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1212 Smallman Street\",\"addressLocality\":\"Pittsburgh\",\"addressRegion\":\"PA\",\"postalCode\":15222,\"addressCountry\":\"USA\"}},\"qualifications\":\"The successful candidate will be an energetic, creative, results-oriented professional, who demonstrates outstanding customer service skills, understands the retail business, and can motivate and manage a team.&nbsp; Retail management and computerized sales/inventory experience required; E store design/fulfillment/sales experience is also required. &nbsp;Proficiency in Microsoft Word and Excel are required.&nbsp; Excellent oral, written, and electronic communication skills are essential.&nbsp; Position requires the ability to foster collaboration with both internal and external customers.&nbsp; Selected candidate will possess retail management experience including merchandising skills, specialty sales experience and a mission-driven work ethic.&nbsp; Previous experience with Shopify and Acme software a plus.\\n\\nVisitor Services &nbsp;Manager will be scheduled to work from 9:00 am to 5:30 pm, Tuesday through Saturday. Flexibility is required due to some events / programs. Additionally, some evenings and holiday hours are required depending upon institutional/departmental need. &nbsp;\\n\",\"experienceRequirements\":\"The successful candidate will be an energetic, creative, results-oriented professional, who demonstrates outstanding customer service skills, understands the retail business, and can motivate and manage a team.&nbsp; Retail management and computerized sales/inventory experience required; E store design/fulfillment/sales experience is also required. &nbsp;Proficiency in Microsoft Word and Excel are required.&nbsp; Excellent oral, written, and electronic communication skills are essential.&nbsp; Position requires the ability to foster collaboration with both internal and external customers.&nbsp; Selected candidate will possess retail management experience including merchandising skills, specialty sales experience and a mission-driven work ethic.&nbsp; Previous experience with Shopify and Acme software a plus.\\n\\nVisitor Services &nbsp;Manager will be scheduled to work from 9:00 am to 5:30 pm, Tuesday through Saturday. Flexibility is required due to some events / programs. Additionally, some evenings and holiday hours are required depending upon institutional/departmental need. &nbsp;\\n\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"2 Year Degree\"}",
    "applyAvailable": true,
    "educationLevel": "2 Year Degree",
    "qualifications": "<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\"><span style=\"color:#000000\">The successful candidate will be an energetic, creative, results-oriented professional, who demonstrates outstanding customer service skills, understands the retail business, and can motivate and manage a team.&nbsp; Retail management and computerized sales/inventory experience required; E store design/fulfillment/sales experience is also required. &nbsp;Proficiency in Microsoft Word and Excel are required.&nbsp; Excellent oral, written, and electronic communication skills are essential.&nbsp; Position requires the ability to foster collaboration with both internal and external customers.&nbsp; Selected candidate will possess retail management experience including merchandising skills, specialty sales experience and a mission-driven work ethic.&nbsp; Previous experience with Shopify and Acme software a plus.</span></span></span></p>\n\n<p style=\"text-align:justify\"><span style=\"display:block; font-size:14px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\"><span style=\"color:#000000\">Visitor Services </span>&nbsp;<span style=\"color:#000000\">Manager will be scheduled to work from 9:00 am to 5:30 pm, Tuesday through Saturday. Flexibility is required due to some events / programs. Additionally, some evenings and holiday hours are required depending upon institutional/departmental need. &nbsp;</span></span></span></p>\n",
    "descriptionTitle": "Description",
    "travelPercentage": "Negligible",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-04-07T10:27:58.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 240697,
    "isHotJob": false,
    "jobTitle": "Visitor Services Manager",
    "postedOn": "",
    "locations": "Senator John Heinz History Center - Pittsburgh, PA 15222",
    "remoteType": "",
    "description": "About the Senator John Heinz History Center\n\nThe Senator John Heinz History Center is a Smithsonian-affiliated Museum and a first-day Pittsburgh attra...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/240697",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 33170
  },
  "detail_errors": []
}