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Home › Companies › 72d929aa C742 4acc Bdb0 839803e5d0a7 19000101 000001 › Customer Success Manager

Customer Success Manager

72d929aa C742 4acc Bdb0 839803e5d0a7 19000101 000001 · Remote Position, US · Remote · Active · $60,000–$80,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company72d929aa C742 4acc Bdb0 839803e5d0a7 19000101 000001
TitleCustomer Success Manager
Normalized title-
Department / team-
LocationPosition, United States
Work modelRemote / Remote
Employment type-
Salary$60,000–$80,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-30 / 2026-05-31
Changed / last seen2026-06-05 / 2026-06-05

Related slices

PageWhat it containsOpen
Company jobsActive postings from 72d929aa C742 4acc Bdb0 839803e5d0a7 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Position.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company72d929aa C742 4acc Bdb0 839803e5d0a7 19000101 000001
Source3ebe09f1-6c8a-4af0-bc67-77e9e9fd13ea
ATS providerADP Workforce Now Recruiting

Description

Customer Success Manager Experience and Specific Skills Required: Microsoft Office Suite proficiency to include Microsoft Office and other relevant applications. Customer relationship building skills. Organizational abilities to include time and task management and multitasking. Industry knowledge and experience. Description of Main Job Duties: Establish strong relationships with existing clients to promote Cennox and serve as their single point of contact. Works with the client to develop and maintain a Business Account Manual (BAM) for all Service Accounts assigned and distribute to the field, call center, logistics and client service personnel.  Proven capacity to review customer contracts at length to gain high-level understanding of contractual obligations and expectations.  Function as the single point of contact for all service-related issues including escalations and invoice disputes in a timely manner.  Establish and maintain a regular meeting schedule with each assigned customer and maintain meeting minutes. Video conference calls as requested by the customer. A professional appearance and backdrop are mandatory. These can be weekly/bi-weekly/monthly depending on the customer’s preference.   Review monthly reporting and provide recommendations on how to improve performance, efficiency and how to improve customer satisfaction. Also reviewing additional Cennox services with customers to provide new business opportunities. Daily review of customer billing que. All other duties as assigned. Cennox is an Equal Opportunity Employer. We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law. Notice on Use of AI in Hiring As part of our commitment to fair and efficient hiring practices, Cennox uses JazzHR’s TalentFit AI tool to assist in evaluating candidate applications. This technology helps us match applicants to job requirements based on qualifications and experience. All hiring decisions are ultimately made by our human recruiting team. If you have questions or concerns about this process, please let us know during your application. E-Verify Cennox participates in the E-Verify program to confirm the identity and employment eligibility of all new employees. For more information, please visit www.e-verify.gov .

Full job record

Job ID824181c2e53c61c8b61b19242b76d7725bcde3bc
Org ID18d3bef1-83e1-4bec-ba15-0e9b00589459
Source ID3ebe09f1-6c8a-4af0-bc67-77e9e9fd13ea
Board ID3ebe09f1-6c8a-4af0-bc67-77e9e9fd13ea
Provideradp_workforcenow
Provider Job Key598347
TitleCustomer Success Manager
Normalized Title—
Statusactive
Activeyes
Location TextRemote Position, US
Department—
Team—
Employment Type—
Workplace Typeremote
Remote Policyremote
CountryUnited States
Region—
CityPosition
Salary Raw60000.00 To 80000.00 (USD) Annually
Salary Min60,000
Salary Max80,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=72d929aa-c742-4acc-bdb0-839803e5d0a7&ccId=19000101_000001&lang=en_US&type=JS&jobId=598347&jwId=9204699454840_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=72d929aa-c742-4acc-bdb0-839803e5d0a7&ccId=19000101_000001&lang=en_US&type=JS&jobId=598347&jwId=9204699454840_1
First Seen At2026-05-31 18:29:01Z
Last Seen At2026-06-05 02:24:03Z
Last Checked At2026-06-05 02:24:03Z
Last Changed At2026-06-05 02:24:03Z
Inactive At—
Source Posted At2026-04-30 15:53:00Z
Source Updated At—
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=adp_workforcenow/board=72d929aa-c742-4acc-bdb0-839803e5d0a7|19000101_000001/date=2026-06-05/2026-06-05T02-23-11-517Z-ba74e5b36ec9eb71022f6aaeddf391bdc74992eaeb435597b02156c6750cd4c7.json
Event Fields
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Extensions
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Native Structured
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    "requisitionDescription": "<div><div><div><p style=\"text-align: center;\"><strong>Customer Success Manager</strong></p><p><br></p><p id=\"isPasted\"><strong>Experience and Specific Skills Required:</strong> Microsoft Office Suite proficiency to include Microsoft Office and other relevant applications. Customer relationship building skills.&nbsp;</p><p>Organizational abilities to include time and task management and multitasking. Industry knowledge and experience. &nbsp;</p><p><strong>Description of Main Job Duties:</strong>&nbsp;</p><ul type=\"disc\"><li>Establish strong relationships with existing clients to promote Cennox and serve as their single point of contact. &nbsp;</li><li>Works with the client to develop and maintain a Business Account Manual (BAM) for all Service Accounts assigned and distribute to the field, call center, logistics and client service personnel. &nbsp;</li><li>Proven capacity to review customer contracts at length to gain high-level understanding of contractual obligations and expectations. &nbsp;</li><li>Function as the single point of contact for all service-related issues including escalations and invoice disputes in a timely manner. &nbsp;</li><li>Establish and maintain a regular meeting schedule with each assigned customer and maintain meeting minutes. Video conference calls as requested by the customer. &nbsp;A professional appearance and backdrop are mandatory. These can be weekly/bi-weekly/monthly depending on the customer&rsquo;s preference.  &nbsp;</li><li>Review monthly reporting and provide recommendations on how to improve performance, efficiency and how to improve customer satisfaction. Also reviewing additional Cennox services with customers to provide new business opportunities. &nbsp;</li><li>Daily review of customer billing que.&nbsp;</li><li>All other duties as assigned. &nbsp;</li></ul><p>&nbsp;</p><div style='border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: \"Segoe UI\", \"Segoe UI Web (West European)\", -apple-system, BlinkMacSystemFont, Roboto, \"Helvetica Neue\", sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\"><p style=\"font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;\"><strong><span data-ogsc=\"black\" data-olk-copy-source=\"MessageBody\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11pt; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black !important;\">Cennox is an Equal Opportunity Employer.</span></strong></p></div><div style='border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: \"Segoe UI\", \"Segoe UI Web (West European)\", -apple-system, BlinkMacSystemFont, Roboto, \"Helvetica Neue\", sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;\"><span data-ogsc=\"black\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11pt; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black !important;\">We are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected characteristic under applicable law.</span></p></div><div style='border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: \"Segoe UI\", \"Segoe UI Web (West European)\", -apple-system, BlinkMacSystemFont, Roboto, \"Helvetica Neue\", sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;\"><strong><span data-ogsc=\"black\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11pt; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black !important;\">&nbsp;</span></strong></p></div><div style='border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: \"Segoe UI\", \"Segoe UI Web (West European)\", -apple-system, BlinkMacSystemFont, Roboto, \"Helvetica Neue\", sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px 0px 8pt; padding: 0px; vertical-align: baseline; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;\"><strong><span data-ogsc=\"black\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11pt; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black !important;\">Notice on Use of AI in Hiring<br></span></strong><span data-ogsc=\"black\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11pt; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black !important;\">As part of our commitment to fair and efficient hiring practices, Cennox uses JazzHR&rsquo;s TalentFit AI tool to assist in evaluating candidate applications. This technology helps us match applicants to job requirements based on qualifications and experience. All hiring decisions are ultimately made by our human recruiting team. If you have questions or concerns about this process, please let us know during your application.</span></p></div><div style='border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: \"Segoe UI\", \"Segoe UI Web (West European)\", -apple-system, BlinkMacSystemFont, Roboto, \"Helvetica Neue\", sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;\"><strong><span data-ogsc=\"black\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11pt; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black !important;\">E-Verify</span></strong></p></div><div style='border: 0px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-variant-numeric: inherit; font-variant-east-asian: inherit; font-variant-alternates: inherit; font-variant-position: inherit; font-variant-emoji: inherit; font-weight: 400; font-stretch: inherit; font-size: 15px; line-height: inherit; font-family: \"Segoe UI\", \"Segoe UI Web (West European)\", -apple-system, BlinkMacSystemFont, Roboto, \"Helvetica Neue\", sans-serif; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(0, 0, 0); letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"font-size: 12pt; font-family: Aptos, sans-serif; margin: 0px;\"><span data-ogsc=\"black\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11pt; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black !important;\">Cennox participates in the E-Verify program to confirm the identity and employment eligibility of all new employees. For more information, please visit&nbsp;</span><u><span data-ogsc=\"rgb(5, 99, 193)\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11pt; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(5, 99, 193) !important;\"><a title=\"https://protect.checkpoint.com/v2/r01/___https:/www.e-verify.gov___.YzJ1OmNlbm5veDpjOm86YjFhM2Y4MmMyZGFmYzA2NTUzZjNlN2MwODFmM2FiYjM6NzoxNmIzOjQ4NDM0NTY0ZGEwMmNhMjM3NjE0YzEzYWM2MmQ1MTMwYWZiM2E3MzlhZTYzZGY0ZTk4ZmY1NmIxYmE4YjU4OTY6aDpUOlQ\" data-auth=\"NotApplicable\" href=\"https://protect.checkpoint.com/v2/r01/___https:/www.e-verify.gov___.YzJ1OmNlbm5veDpjOm86YjFhM2Y4MmMyZGFmYzA2NTUzZjNlN2MwODFmM2FiYjM6NzoxNmIzOjQ4NDM0NTY0ZGEwMmNhMjM3NjE0YzEzYWM2MmQ1MTMwYWZiM2E3MzlhZTYzZGY0ZTk4ZmY1NmIxYmE4YjU4OTY6aDpUOlQ\" data-ogsc=\"\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline;\" target=\"_blank\"><span data-ogsc=\"rgb(5, 99, 193)\" style=\"border: 0px; font: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: rgb(5, 99, 193) !important;\">www.e-verify.gov</span></a></span></u><span data-ogsc=\"black\" style=\"border: 0px; font-style: inherit; font-variant: inherit; font-weight: inherit; font-stretch: inherit; font-size: 11pt; line-height: inherit; font-family: inherit; font-optical-sizing: inherit; font-size-adjust: inherit; font-kerning: inherit; font-feature-settings: inherit; font-variation-settings: inherit; margin: 0px; padding: 0px; vertical-align: baseline; color: black !important;\">.</span></p></div></div></div></div>\n",
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}
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