Home › Companies › Eswt Fa Us6 Oraclecloud Com CX 1 › Physician Services Specialist, Ears, Nose, Throat, ENT, Full Time, First Shift
Physician Services Specialist, Ears, Nose, Throat, ENT, Full Time, First Shift
Eswt Fa Us6 Oraclecloud Com CX 1 · West Chester, OH, United States; UC Medical Center, Cincinnati, OH, US · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Eswt Fa Us6 Oraclecloud Com CX 1 |
| Title | Physician Services Specialist, Ears, Nose, Throat, ENT, Full Time, First Shift |
| Normalized title | - |
| Department / team | Non Nursing - Patient Care |
| Location | West Chester, OH, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-05 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Eswt Fa Us6 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in West Chester. | Open |
| Department jobs | Active postings in Non Nursing - Patient Care. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Eswt Fa Us6 Oraclecloud Com CX 1 |
| Source | fde743c7-76a8-4461-a063-001afab649fb |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
This position will serve as an ambassador of care for patients before and after a patient visits, as well as before and after surgical procedures performed in clinic and the OR. The position will work as a resource to help support clinics and providers. The expectation from this position is that it will support and assist in departmental workflows, processes, and procedures to maintain departmental consistency and ensure patient satisfaction throughout the clinic and OR.
Responsibilities
Administration:
• Answers telephone and direct to correct person if needed.
• Manages Outlook Calendar for providers within the clinic.
• Manages office incoming mail.
• Manages incoming communication related to case authorization.
• Validates registration information with patients and verifies all third-party payors (i.e. BWC, accident insurance, etc).
• Engages in population appropriate communication.
• Gives clear instructions to patients/family regarding treatment, diagnostic, procedural or surgical plan as directed by clinical team.
• Monitors and coordinates timely follow up for planned diagnostic procedure based upon the standard of care.
• Prepares for upcoming clinics related to procedural planning.
• Coordinate clinic template changes required to meet case and procedural obligations.
• Coordinates provider calendar related to faculty obligations.
• Performs in-basket management tasks.
• Coordinates completion of FMLA, Disability, BWC forms.
Scheduling:
• Schedules and coordinates patient services, surgeries, tests, and other procedures as needed.
• Coordinates all pre-procedural testing, diagnostic studies, medications, and other services as needed.
• Communicates with patients via phone and in person regarding scheduling related matters.
• Manages OR block time with providers Outlook calendar if applicable based on department guidelines.
• Reviews and coordinate case changes identified with leadership related to urgency, case order, or unforeseen delays.
• Helps review daily schedules as needed and make leadership aware if changes are needed or discrepancies are identified.
• Liaisons between staff and procedural areas for scheduling needs
• Coordinates with all product or device representatives for cases
• Completes complex coordination with co-surgeons in other surgical practices for joint case authorization and scheduling.
• Completes case request and referral order entry.
Data Management:
• Performs audits on patient records/registration for insurance billing and compliance.
• Reviews of office notes to ensure that all required items are noted for authorization request.
• Performs pre-authorizations and pre-certifications utilizing care management protocols.
• Utilizes payer portals to complete case, procedure, and visit authorizations.
• Coordinates peer to peer reviews for pending case authorization.
• Obtains CPT codes for all surgical and procedural cases and submit for authorization.
• Obtains retro authorizations as needed.
• Coordinates with utilization review for authorization status to avoid financial risk
• Updates documentation in referral tab with all authorization updates
Other duties as assigned
Qualifications
Minimum Required: High School Diploma or GED. LICENSE & CERTIFICATION: N/A. Minimum Required: 1 - 2 Years equivalent experience. Must have vast knowledge of medical terminology for accuracy in chart review. attention to detail, ability to navigate the medical record, great organization, excellent customer service, and self-starting.
Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today!
About UC Health
UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com.
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is an EEO employer.
Company
At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.
As the region's adult academic health system, we strive for innovation and provide work-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career , build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.
UC Health is committed to providing an inclusive, equitable and diverse place of employment.
Full job record
| Job ID | 823a66bd7f0b6e549a859349cf2d3fa6dbdcfa10 |
| Org ID | fb105bd9-15f2-4d26-b4d6-10aa7d7232bd |
| Source ID | fde743c7-76a8-4461-a063-001afab649fb |
| Board ID | fde743c7-76a8-4461-a063-001afab649fb |
| Provider | oracle_hcm |
| Provider Job Key | 22562 |
| Title | Physician Services Specialist, Ears, Nose, Throat, ENT, Full Time, First Shift |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | West Chester, OH, United States; UC Medical Center, Cincinnati, OH, US |
| Department | Non Nursing - Patient Care |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | OH |
| City | West Chester |
| Salary Raw | Description This position will serve as an ambassador of care for patients before and after a patient visits, as well as before and after surgical procedures performed in clinic and the OR. The position will work as a resource to help support clinics and providers. The expectation from this position is that it will support and assist in departmental workflows, processes, and procedures to maintain departmental consistency and ensure patient satisfaction throughout the clinic and OR. Responsibilities Administration: • Answers telephone and direct to correct person if needed. • Manages Outlook Calendar for providers within the clinic. • Manages office incoming mail. • Manages incoming communication related to case authorization. • Validates registration information with patients and verifies all third-party payors (i.e. BWC, accident insurance, etc). • Engages in population appropriate communication. • Gives clear instructions to patients/family regarding treatment, diagnostic, procedural or surgical plan as directed by clinical team. • Monitors and coordinates timely follow up for planned diagnostic procedure based upon the standard of care. • Prepares for upcoming clinics related to procedural planning. • Coordinate clinic template changes required to meet case and procedural obligations. • Coordinates provider calendar related to faculty obligations. • Performs in-basket management tasks. • Coordinates completion of FMLA, Disability, BWC forms. Scheduling: • Schedules and coordinates patient services, surgeries, tests, and other procedures as needed. • Coordinates all pre-procedural testing, diagnostic studies, medications, and other services as needed. • Communicates with patients via phone and in person regarding scheduling related matters. • Manages OR block time with providers Outlook calendar if applicable based on department guidelines. • Reviews and coordinate case changes identified with leadership related to urgency, case order, or unforeseen delays. • Helps review daily schedules as needed and make leadership aware if changes are needed or discrepancies are identified. • Liaisons between staff and procedural areas for scheduling needs • Coordinates with all product or device representatives for cases • Completes complex coordination with co-surgeons in other surgical practices for joint case authorization and scheduling. • Completes case request and referral order entry. Data Management: • Performs audits on patient records/registration for insurance billing and compliance. • Reviews of office notes to ensure that all required items are noted for authorization request. • Performs pre-authorizations and pre-certifications utilizing care management protocols. • Utilizes payer portals to complete case, procedure, and visit authorizations. • Coordinates peer to peer reviews for pending case authorization. • Obtains CPT codes for all surgical and procedural cases and submit for authorization. • Obtains retro authorizations as needed. • Coordinates with utilization review for authorization status to avoid financial risk • Updates documentation in referral tab with all authorization updates Other duties as assigned Qualifications Minimum Required: High School Diploma or GED. LICENSE & CERTIFICATION: N/A. Minimum Required: 1 - 2 Years equivalent experience. Must have vast knowledge of medical terminology for accuracy in chart review. attention to detail, ability to navigate the medical record, great organization, excellent customer service, and self-starting. Join our team to BE UC Health. Be Extraordinary. Be Supported. Be Hope. Apply Today! About UC Health UC Health is an integrated academic health system serving Greater Cincinnati and Northern Kentucky. In partnership with the University of Cincinnati, UC Health combines clinical expertise and compassion with research and teaching—a combination that provides patients with options for even the most complex situations. Members of UC Health include: UC Medical Center, West Chester Hospital, University of Cincinnati Physicians and UC Health Ambulatory Services (with more than 900 board-certified clinicians and surgeons), Lindner Center of HOPE and several specialized institutes including: UC Gardner Neuroscience Institute and the University of Cincinnati Cancer Center. Many UC Health locations have received national recognition for outstanding quality and patient satisfaction. Learn more at uchealth.com. At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide world-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career, build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is an EEO employer. Company At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering. As the region's adult academic health system, we strive for innovation and provide work-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career , build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors. UC Health is committed to providing an inclusive, equitable and diverse place of employment. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://eswt.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/22562 |
| Apply URL | https://eswt.fa.us6.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1/job/22562 |
| First Seen At | 2026-05-31 18:14:04Z |
| Last Seen At | 2026-06-06 11:47:42Z |
| Last Checked At | 2026-06-06 11:47:42Z |
| Last Changed At | 2026-05-31 18:14:04Z |
| Inactive At | — |
| Source Posted At | 2026-05-05 20:08:04Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=eswt.fa.us6.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-47-20-357Z-5dbe7962331e199078331319712197b99a81f4a1bf58d111625c7ae9a5b5c982.json |
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"CorporateDescriptionStr": "<div>\n At UC Health, we're proud to have the best and brightest teams and clinicians collaborating toward our common purpose: to advance healing and reduce suffering.\n</div>\n<div>\n <br/>\n</div>\n<div>\n As the region's adult academic health system, we strive for innovation and provide work-class care for not only our community, but patients from all over the world. Join our team and you'll be able to develop your skills, grow your career , build relationships with your peers and patients, and help us be a source of hope for our friends and neighbors.\n</div>\n<div>\n <br/>\n</div>\n<div>\n UC Health is committed to providing an inclusive, equitable and diverse place of employment.\n</div>",
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