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Home › Companies › 286c00ee Cdae 40cf B5ba 4c618b88e0b6 19000101 000001 › Sales & Customer Service Coordinator

Sales & Customer Service Coordinator

286c00ee Cdae 40cf B5ba 4c618b88e0b6 19000101 000001 · Watsonville, CA, US, Watsonville, CA · Active · $22–$26 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company286c00ee Cdae 40cf B5ba 4c618b88e0b6 19000101 000001
TitleSales & Customer Service Coordinator
Normalized title-
Department / team-
LocationWatsonville, CA, United States
Work model-
Employment typeFull Time
Salary$22–$26 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-30 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Watsonville.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company286c00ee Cdae 40cf B5ba 4c618b88e0b6 19000101 000001
Source7ac2c8ec-5efb-4c77-9305-7370a22248e7
ATS providerADP Workforce Now Recruiting

Description

Company Overview Since 1868, the Martinelli family has been producing award-winning apple juice. Located in the cool California Central Coast, the fertile Pajaro Valley produces the most flavorful apple varieties in the world. Since winning its first gold medal in 1890, Martinelli’s has received more than fifty gold medals for product excellence. Distribution of Martinelli’s Gold Medal® products now extends to every state in the U.S. and globally. Job Summary The Sales & Customer Service Coordinator is primarily responsible for processing all incoming purchase orders, while working professionally and respectfully with all customers, both internal and external. Essential Job Functions Provides superior customer service to customers, brokers, and other Company employees Works closely with internal sales team and brokers to ensure order accuracy Provides customers and sales staff accurate and timely information Process all orders with accuracy that are received via EDI and email Sends order acknowledgements to brokers and customers as required Transmits orders to all outside storage facilities and distribution centers Back up for the appointment desk as well as working closely with the appointment desk personnel during the holidays to ensure appointment desk e-mail box is responded to timely Works closely with team members to be completely cross trained on all EDI functions as well as export orders and documentation Understands and applies processes and systems that the company utilizes in order processing Assists sales team on special projects to accommodate customer needs Assists customers with concerns and offers practical solutions Foster a positive and pleasant working relationship with customers and all Company employees Assist with completion of export documents as needed Coordinates with Senior Manager, Commercialization, and processes Hard Cider order Performs other duties or responsibilities as assigned by Management Job Qualifications 1+ years of Sales Customer Service experience, preferred but not required in a consumer-packaged goods industry Ability to handle a variety of customer situations with professional enthusiasm and tact with the willingness to work with all levels of employees and management both internally and externally Anticipates needs of internal and external customers and responds to customer’s needs and questions in a proactive receptive manner Education and/or Certification Requirements Bachelor’s degree or combination of education, experience and training, which would indicate possession of the required knowledge, skills and competencies to perform the essential job functions Strong working knowledge of the Internet and PCs with Microsoft Office skills – Outlook, Word, PowerPoint, Excel and SAP Preferred Skills (Not Required) Knowledge of EDI Bilingual in English/Spanish Knowledge of international/export order processes Previous related experience in Customer Service and/or Order Processing preferred Company Standard Knowledge, Skills and Abilities Ability to communicate effectively, both orally and in writing Ability to establish and maintain effective and cooperative working relationships with Company staff and others contacted in the course of work Ability to assume responsibility and exercise good judgment in making decisions within the scope of authority of the position Ability to readily adapt to changing priorities and take direction from more than one staff member Ability to think and work effectively under pressure and accurately complete tasks within established times Ability to work in a fast-paced environment, to prioritize tasks, meet multiple deadlines and ensure. that work is accomplished in the time frames required Ability to be highly organized and provide careful attention to detail and accuracy Ability to exercise individual initiative and discretion in confidential matters and to respect. confidential matters Physical Demands and Working Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Ability to pass a background check, and drug screen Work is performed in a standard office environment All Employees Are Expected To Comply with all Company safety requirements Adhere to all Company policies and procedures Benefits Upon meeting eligibility requirements, the Company offers the following: health insurance coverage, LTD, 401(k) profit share contributions, paid sick leave, paid vacation leave, and eight (8) paid holidays per year. Eligible employees may also make 401(k) elective deferral contributions and may elect a co-pay plan for health insurance coverage for eligible dependents. Disclaimer This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and other duties as assigned. Equal Employment Opportunity Statement S. Martinelli & Company is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status. Pay range $21.76/hr. to $25.62/hr .

Full job record

Job ID81fd196c4f734ba6017aafcf7f42dfaf6a6190f6
Org IDbf0d5311-c64e-4268-b00a-2618d3603a4e
Source ID7ac2c8ec-5efb-4c77-9305-7370a22248e7
Board ID7ac2c8ec-5efb-4c77-9305-7370a22248e7
Provideradp_workforcenow
Provider Job Key581449
TitleSales & Customer Service Coordinator
Normalized Title—
Statusactive
Activeyes
Location TextWatsonville, CA, US, Watsonville, CA
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionCA
CityWatsonville
Salary Raw21.76 To 25.62 (USD) Hourly
Salary Min21.76
Salary Max25.62
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=286c00ee-cdae-40cf-b5ba-4c618b88e0b6&ccId=19000101_000001&lang=en_US&type=JS&jobId=581449&jwId=9202028046538_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=286c00ee-cdae-40cf-b5ba-4c618b88e0b6&ccId=19000101_000001&lang=en_US&type=JS&jobId=581449&jwId=9202028046538_1
First Seen At2026-05-31 18:39:10Z
Last Seen At2026-06-06 12:37:49Z
Last Checked At2026-06-06 12:37:49Z
Last Changed At2026-06-06 12:37:49Z
Inactive At—
Source Posted At2026-05-30 20:13:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;' data-pasted=\"true\"><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Company Overview</span></h1><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Since 1868, the Martinelli family has been producing award-winning apple juice. Located in the cool&nbsp;</span><span style=\"font-size: 16px; font-family: arial, sans-serif;\">California Central Coast, the fertile Pajaro Valley produces the most flavorful apple varieties in the&nbsp;</span><span style=\"font-size: 16px; font-family: arial, sans-serif;\">world. Since winning its first gold medal in 1890, Martinelli&rsquo;s has received more than fifty gold medals&nbsp;</span><span style=\"font-size: 16px; font-family: arial, sans-serif;\">for product excellence. Distribution of Martinelli&rsquo;s Gold Medal&reg; products now extends to every state&nbsp;</span><span style=\"font-size: 16px; font-family: arial, sans-serif;\">in the U.S. and globally.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-indent:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Job Summary</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-indent:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><br></p><p style='margin-top:0in;margin-right:8.75pt;margin-bottom:.0001pt;margin-left:0in;text-indent:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">The Sales &amp; Customer Service Coordinator is primarily responsible for processing all incoming purchase orders, while working professionally and respectfully with all customers, both internal and external.</span></p><p style='margin-top:.05pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;text-indent:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><br></span></p><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;line-height:13.75pt;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Essential Job&nbsp;Functions</span></h1><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Provides superior customer service to customers, brokers, and other Company&nbsp;employees</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Works closely with internal sales team and brokers to ensure order accuracy</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Provides customers and sales staff accurate and timely information</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Process all orders with accuracy that are received via EDI and email</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Sends order acknowledgements to brokers and customers as required</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Transmits orders to all outside storage facilities and distribution centers</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Back up for the appointment desk as well as working closely with the appointment desk personnel during the holidays to ensure appointment desk e-mail box is responded to timely</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Works closely with team members to be completely cross trained on all EDI functions as well as export orders and documentation</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Understands and applies processes and systems that the company utilizes in order processing</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Assists sales team on special projects to accommodate customer&nbsp;needs</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Assists customers with concerns and offers practical solutions</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Foster a positive and pleasant working relationship with customers and all Company employees</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Assist with completion of export documents as needed</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Coordinates with Senior Manager, Commercialization, and processes Hard Cider order</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Performs other duties or responsibilities as assigned by Management</li></ul></div><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-top:13.75pt;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Job&nbsp;Qualifications</span></h1><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">1+ years of Sales Customer Service experience, preferred but not required in a consumer-packaged goods industry</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Ability to handle a variety of customer situations with professional enthusiasm and tact with the willingness to work with all levels of employees and management both internally and externally</li><li>Anticipates needs of internal and external customers and responds to customer&rsquo;s needs and questions in a proactive receptive manner</li></ul></div><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-top:13.7pt;line-height:13.75pt;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Education and/or Certification Requirements</span></h1><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: -0.25in;\"><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Bachelor&rsquo;s degree or combination of education, experience and training, which would indicate possession of the required knowledge, skills and competencies to perform the essential job functions</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Strong working knowledge of the Internet and PCs with Microsoft Office skills &ndash; Outlook, Word, PowerPoint, Excel and SAP</li></ul></div><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-top:13.6pt;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Preferred Skills (Not Required)</span></h1><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Knowledge of EDI</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Bilingual in English/Spanish</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Knowledge of international/export order processes</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Previous related experience in Customer Service and/or Order Processing preferred</li></ul></div><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-top:13.75pt;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Company Standard Knowledge, Skills and Abilities</span></h1><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Ability to communicate effectively, both orally and in writing</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Ability to establish and maintain effective and cooperative working relationships with Company staff and others contacted in the course of work</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Ability to assume responsibility and exercise good judgment in making decisions within the scope of authority of the position</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Ability to readily adapt to changing priorities and take direction from more than one staff member</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Ability to think and work effectively under pressure and accurately complete tasks within established times</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Ability to work in a fast-paced environment, to prioritize tasks, meet multiple deadlines and ensure. that work is accomplished in the time frames required</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Ability to be highly organized and provide careful attention to detail and accuracy</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Ability to exercise individual initiative and discretion in confidential matters and to respect. confidential matters</li></ul></div><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-top:13.5pt;text-align:justify;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Physical Demands and Working Environment</span></h1><p style='margin-top:0in;margin-right:17.9pt;margin-bottom:.0001pt;margin-left:0in;text-indent:0in;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Ability to pass a background check, and drug screen</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Work is performed in a standard office environment</li></ul></div><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-top:13.6pt;line-height:13.75pt;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">All Employees Are Expected To</span></h1><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Comply with all Company safety requirements</li><li style=\"margin: 0in; font-size: 16px; font-family: arial, sans-serif;\">Adhere to all Company policies and procedures</li></ul></div><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-top:13.7pt;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Benefits</span></h1><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Upon meeting eligibility requirements, the Company offers the following: health insurance coverage, LTD, 401(k) profit share contributions, paid sick leave, paid vacation leave, and eight (8) paid holidays per year. Eligible employees may also make 401(k) elective deferral contributions and may elect a co-pay plan for health insurance coverage for eligible dependents.</span></p><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-top:12.7pt;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Disclaimer</span></h1><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><em>This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible job responsibilities, tasks, and other duties as assigned.</em></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;text-indent:0in;font-size:16px;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><br></span></p><h1 style='margin:0in;font-size:16px;font-family:\"Arial\",sans-serif;margin-top:.05pt;text-align:justify;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Equal Employment Opportunity Statement</span></h1><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-right:17.85pt;text-align:justify;'><span style=\"font-family: arial, sans-serif; font-size: 16px;\"><em>S. Martinelli &amp; Company is an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, gender, sexual orientation, gender identity or expression, religion, national origin, marital status, age, disability, veteran status, genetic information, or any other protected status.</em></span></p><p style='margin-top:13.8pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;text-indent:0in;font-size:16px;font-family:\"Arial\",sans-serif;text-align:justify;'><span style=\"font-size: 16px;\"><span style=\"font-family: arial, sans-serif;\">Pay range $21.76/hr. to $25.62/hr</span><strong><span style=\"font-family: arial, sans-serif;\">.</span></strong></span></p></div>\n",
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