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    "requisitionDescription": "<div><p><img src=\"https://static.workforcenow.adp.com/cccustom/Client/Recruitment/picture2_26a90886-ca0d-4f3a-a7b5-7988a1c32a03.jpg\" style=\"width: 300px;\" class=\"fr-fic fr-dib\" filepath=\"/Client/Recruitment/picture2_26a90886-ca0d-4f3a-a7b5-7988a1c32a03.jpg\" status=\"success\" isreadonly=\"false\" requestresponseid=\"e4c4501c-f361-4aa3-a854-afc5c74e6588\" servertimetaken=\"829\"></p><div style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; overflow-wrap: break-word;\"><p style=\"margin-left:0in;\">At CNG, we are owners. We empower every individual to make a significant impact &mdash; because every moment matters. Whether you&rsquo;re starting your career journey or aiming for the next level, we foster a supportive environment where your contributions are valued and celebrated.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong><em>Why Join CNG?</em></strong></p><p style=\"margin-left:0in;\"><strong>Employee Ownership:</strong> Every employee receives equity shares, enabling you to participate in our company&#39;s growth and prosperity.</p><p style=\"margin-left:0in;\"><strong>Work-Life Balance:</strong> We support true work-life integration for all CNG employee owners.</p><p style=\"margin-left:0in;\"><strong>Career Growth:</strong> Advance your career within our expanding network of manufacturing facilities with comprehensive training and development programs.</p><p style=\"margin-left:0in;\"><strong>Purpose-Driven Work:</strong> Help create sustainable packaging solutions that reduce food waste and protect our environment for future generations.</p><p style=\"margin-left:0in;\"><strong><u>The Role</u></strong></p><p style=\"margin-left:0in;\">From supporting internal teams to developing next-gen materials, our professional roles span strategy, innovation, and purpose. At CNG, you&rsquo;ll do work that matters&mdash;and own it all.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong><u>What You&#39;ll Do&nbsp;</u></strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\" data-pasted=\"true\">Diagnose and resolve complex technical issues related to hardware, software, operating systems, network services, and business applications.</li><li style=\"margin-left:0in;\">Provide technical support to end-users for a wide range of IT systems, including those specific to manufacturing environments.</li><li style=\"margin-left:0in;\">Install, configure, maintain, and repair computer systems, software, and peripheral equipment.</li><li style=\"margin-left:0in;\">Manage and prioritize support tickets effectively, ensuring timely resolution.</li><li style=\"margin-left:0in;\">Assist in the design and implementation of networks and IT solutions.</li><li style=\"margin-left:0in;\">Create and maintain technical documentation, knowledge base articles, and user guides.</li><li style=\"margin-left:0in;\">Participate in IT projects, including system upgrades, migrations, and new deployments.</li><li style=\"margin-left:0in;\">May provide guidance and training to Junior Technical Specialists.</li><li style=\"margin-left:0in;\">Consult with users to determine appropriate hardware and software needs.</li></ul><p style=\"margin-left:0in;\"><strong><u>What You&rsquo;ll Bring&nbsp;</u></strong></p><p style=\"margin-left:0in;\"><strong>Essential Qualifications:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\" data-pasted=\"true\">Bachelor&#39;s degree in IT or a related field, or equivalent experience and certifications (e.g., CompTIA Network+, Security+).</li><li style=\"margin-left:0in;\">2-5 years of experience in a technical support role.</li><li style=\"margin-left:0in;\" data-pasted=\"true\">Strong troubleshooting skills across a variety of technologies (hardware, software, networking).</li><li style=\"margin-left:0in;\">In-depth knowledge of operating systems, enterprise applications, and IT infrastructure components.</li><li style=\"margin-left:0in;\">Excellent problem-solving, communication, and interpersonal skills.</li><li style=\"margin-left:0in;\">Ability to work independently and manage multiple tasks.</li><li style=\"margin-left:0in;\">Experience with IT support in a manufacturing or distribution environment is a plus.</li></ul><p style=\"margin-left:0in;\"><strong><u>Compensation &amp; Benefits&nbsp;</u></strong></p><p style=\"margin-left:0in;\"><strong>Total Rewards:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\"><strong>Employee Ownership</strong> &ndash; Become a company owner day 1!</li><li style=\"margin-left:0in;\">Full medical, dental, and vision insurance upon hire</li><li style=\"margin-left:0in;\">Holiday Pay</li><li style=\"margin-left:0in;\">Paid vacation&nbsp;</li><li style=\"margin-left:0in;\">401(k) with company match</li><li style=\"margin-left:0in;\">Performance-based bonuses</li><li style=\"margin-left:0in;\">Tuition reimbursement</li><li style=\"margin-left:0in;\">Career advancement opportunities across 15+ facilities</li></ul><p style=\"margin-left:0in;\"><strong>Ready to Own Your Future?</strong></p><p style=\"margin-left:0in;\">Join a team where every voice matters, every contribution counts, and every employee shares in our success.</p><p style=\"margin-left:0in;\"><strong>&nbsp;</strong><em>Charter Next Generation is an Equal Opportunity Employer committed to creating an inclusive environment for all employees.</em></p><p style=\"margin-left:0in;\"><strong>Learn More About CNG:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Visit our careers page: cnginc.com/careers</li><li style=\"margin-left:0in;\">Discover our employee ownership program: cnginc.com/careers/employee-ownership</li><li style=\"margin-left:0in;\">See what makes us different: cnginc.com/careers/why-cng</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><span style=\"color: rgb(255, 255, 255);\">#LI-KK1</span></p></div><p><br></p></div>\n",
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