Admissions Coordinator

{
  "content_hash": "bae2dadc72d7c56226e26ad7bd383de12ced1df19f30563218f2d8b0ef2c38d1",
  "source_hash": "029afe7b0a608a258d252dcfc0b1e5a37e1f21fb2c7f1e1356427a7a194f61f3",
  "last_changed_at": "2026-06-19T10:29:10.521Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "Nashville, Tennessee, United States",
    "city": "Nashville",
    "region": "TN",
    "country": "United States",
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-17T10:35:57.804Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Nashville, Tennessee, United States",
      "city": "Nashville",
      "region": "TN",
      "country": "United States",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "remote",
  "salary_period": null,
  "workplace_type": "remote",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "869",
    "isRemote": null,
    "location": {
      "city": null,
      "state": null
    },
    "atsLocation": {
      "city": "Nashville",
      "state": "Tennessee",
      "country": "United States",
      "province": null
    },
    "departmentId": "19217",
    "locationType": "1",
    "jobOpeningName": "Admissions Coordinator",
    "departmentLabel": "Indiana Treatment Centers - Muncie, Indiana",
    "employmentStatusLabel": "Full-Time/Salary"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": null,
      "state": null,
      "postalCode": null,
      "addressCountry": null
    },
    "datePosted": "2026-06-08",
    "atsLocation": {
      "city": "Nashville",
      "state": "Tennessee",
      "country": "United States",
      "countryId": "1"
    },
    "description": "<p><span style=\"font-size: 18pt\">Admissions Coordinator</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Location:</span> Remote</span><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Company:</span> Indiana Treatment Centers – Muncie, IN</span><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Status:</span> Full-Time | Non-Exempt</span><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Schedule:</span> Tuesday–Saturday, 9:00 AM – 5:30 PM EST</span><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Reports To:</span> Director of Admissions</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Join a Team That's Changing Lives</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Indiana Treatment Centers</span> is operated in partnership with Ascension Recovery Services (ARS), a national leader in behavioral health and substance use disorder treatment. Our mission is to provide exceptional, person-centered care that restores hope and transforms lives.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">At Indiana Treatment Centers, every team member plays an important role in helping individuals and families begin their recovery journey. We are committed to providing compassionate care, reducing barriers to treatment, and creating a welcoming experience for every client who reaches out for help.</span></p>\n<p><span style=\"font-size: 12pt\">Whether you're supporting admissions, coordinating care, guiding clients through the intake process, or collaborating with clinical teams, you'll be part of a mission-driven organization dedicated to helping people reclaim their lives and build a foundation for lasting recovery.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">If you're looking for meaningful work where you can make a difference every day, we'd love to meet you.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About the Role</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The Admissions Coordinator serves as the first point of contact for prospective clients, families, referral sources, and healthcare professionals seeking treatment services.</span></p>\n<p><span style=\"font-size: 12pt\">This role is responsible for conducting screenings, coordinating admissions, verifying insurance benefits, communicating with referral sources, and ensuring a seamless transition into treatment. The Admissions Coordinator plays a critical role in helping individuals access care while providing exceptional customer service and support throughout the admissions process.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Essential Duties &amp; Responsibilities</span></p>\n<p><span style=\"font-size: 12pt\">Admissions &amp; Client Engagement</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Conduct telephone and virtual screenings to determine appropriateness for admission.</span></li>\n<li><span style=\"font-size: 12pt\">Respond promptly to inquiries from prospective clients, families, referral sources, and healthcare professionals.</span></li>\n<li><span style=\"font-size: 12pt\">Guide clients and families through the admissions process and prepare them for treatment.</span></li>\n<li><span style=\"font-size: 12pt\">Coordinate admission logistics and ensure a welcoming, supportive experience.</span></li>\n<li><span style=\"font-size: 12pt\">Educate clients and families regarding treatment services, program expectations, and admission requirements.</span></li>\n<li><span style=\"font-size: 12pt\">Assist clients in making informed decisions regarding treatment options.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Insurance Verification &amp; Financial Coordination</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Verify insurance eligibility and benefits.</span></li>\n<li><span style=\"font-size: 12pt\">Identify financial guarantors and assist with payment arrangements when appropriate.</span></li>\n<li><span style=\"font-size: 12pt\">Communicate insurance and financial information clearly and professionally.</span></li>\n<li><span style=\"font-size: 12pt\">Coordinate with internal teams regarding authorizations and admissions approvals.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Care Coordination &amp; Referral Management</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Maintain communication with referral sources and document all interactions.</span></li>\n<li><span style=\"font-size: 12pt\">Coordinate with Business Development, Clinical, Nursing, and Medical teams to facilitate timely admissions.</span></li>\n<li><span style=\"font-size: 12pt\">Provide referrals and resources for individuals who do not meet admission criteria.</span></li>\n<li><span style=\"font-size: 12pt\">Assist with transportation coordination and admission logistics as needed.</span></li>\n<li><span style=\"font-size: 12pt\">Coordinate retrieval of outside medical records and supporting documentation.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Documentation &amp; Data Management</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Enter admissions, referral, and assessment information into electronic systems.</span></li>\n<li><span style=\"font-size: 12pt\">Maintain accurate and timely documentation of admissions activities.</span></li>\n<li><span style=\"font-size: 12pt\">Track admissions data and key performance indicators.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure compliance with state, federal, payer, and accreditation requirements.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Professional Representation</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Serve as a positive representative of Indiana Treatment Centers and Ascension Recovery Services.</span></li>\n<li><span style=\"font-size: 12pt\">Build and maintain professional relationships with referral sources and community partners.</span></li>\n<li><span style=\"font-size: 12pt\">Participate in admissions, census, and operational meetings as assigned.</span></li>\n<li><span style=\"font-size: 12pt\">Perform additional duties and special projects as assigned.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Schedule Expectations</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Regular schedule is Tuesday through Saturday, 9:00 AM – 5:30 PM EST.</span></li>\n<li><span style=\"font-size: 12pt\">Must be available to respond to admissions inquiries during scheduled work hours.</span></li>\n<li><span style=\"font-size: 12pt\">Occasional flexibility may be required to support admissions needs, census goals, and client intake activity.</span></li>\n<li><span style=\"font-size: 12pt\">Participation in an on-call rotation may be required as the program grows.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Minimum Qualifications</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">High School Diploma or GED required.</span></li>\n<li><span style=\"font-size: 12pt\">Minimum of two (2) years of experience in admissions, healthcare, behavioral health, case management, customer service, or a related field.</span></li>\n<li><span style=\"font-size: 12pt\">Strong communication, customer service, and organizational skills.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to effectively communicate with individuals and families experiencing crisis or emotional distress.</span></li>\n<li><span style=\"font-size: 12pt\">Proficiency with electronic medical records, CRM systems, and Microsoft Office applications.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to work independently in a remote environment.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Preferred Qualifications</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Bachelor's degree in Social Work, Psychology, Healthcare Administration, Business, or a related field.</span></li>\n<li><span style=\"font-size: 12pt\">Two (2) or more years of experience in behavioral health, substance use disorder treatment, or healthcare admissions.</span></li>\n<li><span style=\"font-size: 12pt\">Knowledge of substance use disorders, mental health conditions, levels of care, and the recovery process.</span></li>\n<li><span style=\"font-size: 12pt\">Experience verifying insurance benefits and obtaining authorizations.</span></li>\n<li><span style=\"font-size: 12pt\">Peer Recovery Specialist Certification preferred.</span></li>\n<li><span style=\"font-size: 12pt\">Experience working in a fast-paced admissions or intake environment.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Why You'll Love Working Here</span></p>\n<p><span style=\"font-size: 12pt\">The work you do truly changes lives. We recognize the importance of supporting the people who make that impact possible. When you join our team, you're stepping into a place that invests in your growth, wellbeing, and long-term career success.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Benefits &amp; Support</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">ICHRA Health Benefit with Premium Reimbursement</span></li>\n<li><span style=\"font-size: 12pt\">Dental Insurance</span></li>\n<li><span style=\"font-size: 12pt\">Vision Insurance</span></li>\n<li><span style=\"font-size: 12pt\">Employer-Paid Life Insurance</span></li>\n<li><span style=\"font-size: 12pt\">Optional Supplemental Life Insurance</span></li>\n<li><span style=\"font-size: 12pt\">401(k) Retirement Plan</span></li>\n<li><span style=\"font-size: 12pt\">Generous Paid Time Off (PTO)</span></li>\n<li><span style=\"font-size: 12pt\">Paid Holidays</span></li>\n<li><span style=\"font-size: 12pt\">Employee Assistance Program (EAP)</span></li>\n<li><span style=\"font-size: 12pt\">Paid Training &amp; Professional Development Opportunities</span></li>\n<li><span style=\"font-size: 12pt\">Career Growth &amp; Advancement Opportunities</span></li>\n<li><span style=\"font-size: 12pt\">Supportive Leadership Team</span></li>\n<li><span style=\"font-size: 12pt\">Mission-Driven Culture</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Equal Employment Opportunity</span></p>\n<p><span><span style=\"font-size: 12pt\">Indiana Treatment Centers is an Equal Opportunity Employer. We believe diversity and inclusion strengthen our organization and enhance the quality of care we provide. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applica</span>ble law.</span></p>",
    "compensation": null,
    "departmentId": "19217",
    "locationType": "1",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "Admissions Coordinator",
    "departmentLabel": "Indiana Treatment Centers - Muncie, Indiana",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://ascensionrecovery.bamboohr.com/careers/869",
    "employmentStatusLabel": "Full-Time/Salary"
  }
}