Stadium Operations Associate

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    "description": "<div style=\"margin-left:0in;margin-right:0in;\">\r\n<div style=\"margin-left:0in;margin-right:0in;\">\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Calibri, sans-serif;\">SUMMARY</span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">The Stadium Operations Associate is responsible for the execution of and the enhancement of overall stadium experience by interacting with guests, conducting quality assurance, and continuing our reporting efforts to sustain excellence. This role will introduce various elements of event operations and fan engagement. </span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Calibri, sans-serif;\">DUTIES AND RESPONSIBILITIES </span></strong></span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Provide exceptional customer service by greeting guests, answering questions and resolving challenges. </span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Assist with event setup and breakdown for Stadium events including ticketed events and private functions.</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Assist with Designated Driver Activation program. </span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Assist with prize fulfillment and customer service.</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Monitor site operations and provide detailed post event recaps as assigned. </span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Utilize CMMS system to report operational issues including safety hazards, facility damage, cleanliness issues and other operational deficiencies. </span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Support internal departments with maintaining efficiencies throughout guest-facing spaces in stadium including Concourses, Premium Club and Suite spaces and other areas as assigned. </span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Special projects and assignments as business dictates.</span></span></span></li>\r\n</ol>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Calibri, sans-serif;\">SUPERVISORY RESPONSIBILITIES </span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">This position has no supervisory responsibilities</span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Calibri, sans-serif;\">SKILLS AND QUALIFICATIONS </span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">High School Diploma</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Prior stadium operations experience a plus</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Strong communication &amp; interpersonal skills</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Strong organizational skills with ability to multi-task</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Outgoing personality, highly energetic, and enthusiastic</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Ability to work comfortably both independently and in a team environment</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Basic computer skills including the Microsoft Office Suite of products</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Required to work extended hours, weekends, and holidays according to Gillette Stadium event schedule</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Must be able to work outdoors during all times of the year</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Must be able to interface with all levels of the organization and represent the Stadium Operations Team in a highly professional manner</span></span></span></li>\r\n\t<li>&nbsp;</li>\r\n</ul>\r\n\r\n<p style=\"margin-left:48px;\">&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Calibri, sans-serif;\">PHYSICAL DEMANDS&nbsp; </span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">The employee is frequently required to stand for long periods of time </span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">The employee frequently is required to talk or hear </span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">The employee is occasionally required to reach with hands and arms </span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds </span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus </span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions</span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Calibri, sans-serif;\">WORK ENVIRONMENT&nbsp; </span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">The noise level in the work environment is sometimes loud</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Will work in all types of weather, including extreme heat and cold</span></span></span></li>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">This is a fast-paced environment with many moving parts</span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Calibri, sans-serif;\">CERTIFICATES, LICENSES, REGISTRATIONS </span></strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">None required</span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:Calibri, sans-serif;\">OTHER DUTIES</span></strong></span></span></p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job.&nbsp; Duties, responsibilities and activities may change at any time with or without notice.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:10pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:Calibri, sans-serif;\">This company is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n</div>\r\n</div>\r\n",
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