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Home › Companies › 1503fd79 C857 4292 Bf2e F231f7154b21 19000101 000001 › Patient Experience Representative- Infusion

Patient Experience Representative- Infusion

1503fd79 C857 4292 Bf2e F231f7154b21 19000101 000001 · Amherst, NY, US, Amherst, NY · On Site · Active · $17–$19 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company1503fd79 C857 4292 Bf2e F231f7154b21 19000101 000001
TitlePatient Experience Representative- Infusion
Normalized title-
Department / team-
LocationAmherst, NY, United States
Work modelOn Site
Employment typeFull Time
Salary$17–$19 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-04 / 2026-06-05
Changed / last seen2026-06-06 / 2026-06-06

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Work model jobsActive On Site postings.Open
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Linked records

Company1503fd79 C857 4292 Bf2e F231f7154b21 19000101 000001
Sourceebd52075-7a3c-439b-a753-b3caf44b900e
ATS providerADP Workforce Now Recruiting

Description

Dent Neurologic Institute is committed to excellence in all we do. Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. When you join the Dent team, you can take advantage of a variety of benefits: Work-Life Balance(no overnight shifts) Medical, Dental & Vision Plans Life Insurance 401(k) Retirement Plan Critical Illness, Accident, & Legal Plans Wellness Program Learning &Development Opportunities Paid Time Off Paid Holidays Free Onsite Parking at All Locations Schedule : Monday- Friday, 7:45am - 4:15pm Position Summary: R esponsible for providing excellent customer service for our Infusion center by answering calls in a friendly manor and providing information to referring offices, insurance companies, and patients. All of this will be done in a professional manner while maintaining strict confidentiality of patient information. Responsibilities of Position: Provide excellent customer service in all interactions with patients, clinical support staff, management, and providers Demonstrate the ability to work well with high call volumes Represents the Dent by displaying a respectful and caring manner with patients and their families. Independently problem solves and utilizes resources to obtain patient information when patient is unable to communicate. Maintains confidentiality of patient information. Interacts calmly, respectfully and in a friendly manner with other representatives of services at the Dent. Refers patients to proper resources for Dent policies such as billing and or financial support. Demonstrate the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by professional interactions with other Demonstrates a thorough understanding of Infusion Center policies and procedures as outlined in the training manual Transfer telephone calls to appropriate locations, departments and personnel within the organization Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs Create and update patient accounts with demographic and insurance information Confirm and cancel patient appointments for all specialties and multiple ancillary services Possess an understanding and knowledge of subspecialty and individual provider scheduling protocols and guidelines Possess an understanding of injection scheduling protocols and guidelines including when prior authorization is needed Possess an understanding of insurance participation, co-pays, and deductibles Maintain strict confidentiality of all patient information Completes clerical duties in a time efficient manner as set forth by the Manager Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals Meet or exceed key performance indicators Meet or exceed expectations for tone, accuracy, call volumes, response times, and average durations Meet or exceed expectations on monthly call grading Actively participate in ongoing training and development in a professional manner. Reports errors or problems in a timely and professional manner so that appropriate action may be taken for patient care Performs other duties as assigned or requested. May include but not limited to: Will maintain faxes that arrive on a daily basis and distribute appropriately and in a timely manner Provide patients with copay assistance information Will assist in maintaining up to date filing of all scanned information. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Required Education High School Diploma or GED Working Conditions: Works in seated position, in front of a computer screen long periods of time High volume calls, often dealing with emotional patients or care partners Constant speaking on telephone with use of a headset Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Compensation: Most candidates will start within the first quartile of the pay range Rates are commensurate with experience EEO Statement Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. All qualified individuals are encouraged to apply and will receive consideration. Mon-Fri 7:45am - 4:15pm 40 hours/week

Full job record

Job ID80d08852863365e8cd6a7779384d4e9339b1781e
Org IDfcee7039-ef32-458d-9ea8-1120c84c0519
Source IDebd52075-7a3c-439b-a753-b3caf44b900e
Board IDebd52075-7a3c-439b-a753-b3caf44b900e
Provideradp_workforcenow
Provider Job Key564977
TitlePatient Experience Representative- Infusion
Normalized Title—
Statusactive
Activeyes
Location TextAmherst, NY, US, Amherst, NY
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionNY
CityAmherst
Salary Raw16.50 To 18.75 (USD) Hourly
Salary Min16.5
Salary Max18.75
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1503fd79-c857-4292-bf2e-f231f7154b21&ccId=19000101_000001&lang=en_US&type=JS&jobId=564977&jwId=9201822716379_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1503fd79-c857-4292-bf2e-f231f7154b21&ccId=19000101_000001&lang=en_US&type=JS&jobId=564977&jwId=9201822716379_1
First Seen At2026-06-05 02:34:07Z
Last Seen At2026-06-06 12:19:27Z
Last Checked At2026-06-06 12:19:27Z
Last Changed At2026-06-06 12:19:27Z
Inactive At—
Source Posted At2026-06-04 15:06:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><span style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; font-family: arial, sans-serif;\" id=\"isPasted\">Dent Neurologic Institute is committed to excellence in all we do. &nbsp;Our culture is built on 4 key pillars: respect, quality, productivity, and well-being. By remaining dedicated to these values and the overall mission, we are dedicated to making a difference for both patients and colleagues. &nbsp; When you join the Dent team, you can take advantage of a variety of benefits:</span><div style='--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\"><span style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: arial, sans-serif;\">&nbsp;</span></p><ul style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\"><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: arial, sans-serif;\">Work-Life Balance(no overnight shifts)</li><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: arial, sans-serif;\">Medical, Dental &amp; Vision Plans</li><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: arial, sans-serif;\">Life Insurance</li><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: arial, sans-serif;\">401(k) Retirement Plan</li><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: arial, sans-serif;\">Critical Illness, Accident, &amp; Legal Plans</li><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: arial, sans-serif;\">Wellness Program</li><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: arial, sans-serif;\">Learning &amp;Development Opportunities</li><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: arial, sans-serif;\">Paid Time Off</li><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: arial, sans-serif;\">Paid Holidays&nbsp;</li><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-size: 16px; font-family: arial, sans-serif;\">Free Onsite Parking at All Locations</li></ul><p><strong>Schedule</strong>: Monday- Friday, 7:45am - 4:15pm</p></div><div style='--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><div style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\"><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><strong><span style=\"font-size: 14px; font-family: Arial, sans-serif;\">Position Summary: R</span></strong><span style=\"font-size: 14px; font-family: Arial, sans-serif;\">esponsible for providing excellent customer service for our Infusion center by answering calls in a friendly manor and providing information to referring offices, insurance companies, and patients. All of this will be done in a professional manner while maintaining strict confidentiality of patient information.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px;\"><strong><span style=\"font-family: Arial, sans-serif;\">Responsibilities of Position:&nbsp;</span></strong></span></p><div style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Provide excellent customer service in all interactions with patients, clinical support staff, management, and providers&nbsp;</span></li></ul></div><div style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: circle;margin-left: 0.25in;\"><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrate the ability to work well with high call volumes&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Represents the Dent by displaying a respectful and caring manner with patients and their families. Independently problem solves and utilizes resources to obtain patient information when patient is unable to communicate. Maintains confidentiality of patient information.</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Interacts calmly, respectfully and in a friendly manner with other representatives of services at the Dent. Refers patients to proper resources for Dent policies such as billing and or financial support.&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrate the ability to accept responsibility for appropriate conduct within the office setting and with other department associates by professional interactions with other&nbsp;</span></li></ul></div><div style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Demonstrates a thorough understanding of Infusion Center policies and procedures as outlined in the training manual</span></li></ul></div><div style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: circle;margin-left: 0.25in;\"><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Transfer telephone calls to appropriate locations, departments and personnel within the organization&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Work with referring provider offices to schedule patients in a timely and accurate manner, to meet both patient and provider needs&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Create and update patient accounts with demographic and insurance information&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Confirm and cancel patient appointments for all specialties and multiple ancillary services&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Possess an understanding and knowledge of subspecialty and individual provider scheduling protocols and guidelines&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Possess an understanding of injection scheduling protocols and guidelines including when prior authorization is needed&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Possess an understanding of insurance participation, co-pays, and deductibles&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Maintain strict confidentiality of all patient information&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Completes clerical duties in a time efficient manner as set forth by the Manager&nbsp;</span></li></ul></div><div style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Functions as a member of the health care team related to patient care by interactions and cooperation with physicians and other health care professionals&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Meet or exceed key performance indicators&nbsp;</span></li></ul></div><div style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: circle;margin-left: 0.25in;\"><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Meet or exceed expectations for tone, accuracy, call volumes, response times, and average durations&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Meet or exceed expectations on monthly call grading&nbsp;</span></li></ul></div><div style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Actively participate in ongoing training and development in a professional manner.&nbsp;</span><ul style=\"margin-bottom: 0in; list-style-type: circle; font-size: initial;\"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Reports errors or problems in a timely and professional manner so that appropriate action may be taken for patient care&nbsp;</span></li></ul></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Performs other duties as assigned or requested. May include but not limited to:</span><ul style=\"margin-bottom: 0in; list-style-type: circle; font-size: initial;\"><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Will maintain faxes that arrive on a daily basis and distribute appropriately and in a timely manner</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Provide patients with copay assistance information</span></li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Will assist in maintaining up to date filing of all scanned information.</span></li></ul></li></ul></div><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style=\"font-size: 14px;\"><strong><span style=\"font-family: Arial, sans-serif;\">Other Duties</span></strong></span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; font-family: Arial, sans-serif;\">Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px;\"><strong>&nbsp;</strong></span></p><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px;\"><strong><span style=\"font-family: Arial, sans-serif;\">Required Education&nbsp;</span></strong></span></p><div style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">High School Diploma or GED</span></li></ul></div><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;text-align:justify;'><span style=\"font-size: 14px;\"><strong><span style=\"font-family: Arial, sans-serif;\">Working Conditions:</span></strong></span></p><div style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Works in seated position, in front of a computer screen long periods of time&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">High volume calls, often dealing with emotional patients or care partners&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Constant speaking on telephone with use of a headset&nbsp;</span></li><li style=\"margin: 0in 0in 0.0001pt; font-size: 14px; font-family: initial;\"><span style=\"font-family: Arial, sans-serif;\">Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions&nbsp;</span></li></ul></div><p style='margin:0in;margin-bottom:.0001pt;font-size:16px;font-family:\"Times New Roman\",serif;'><strong>&nbsp;</strong></p><p style='--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; margin-top: 0px; margin-bottom: 15px; line-height: 1.5; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-family: arial, sans-serif;\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; font-size: 14px;\"><span style=\"--tw-shadow: 0 0 transparent; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,0.5); --tw-ring-offset-shadow: 0 0 transparent; --tw-ring-shadow: 0 0 transparent; box-sizing: border-box; color: rgb(0, 0, 0);\">&nbsp;<strong style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-weight: 700;\">Compensation:</strong></span></span></span></p><ul style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\"><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\">Most candidates will start within the first quartile of the pay range</li><li style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\">Rates are commensurate with experience<br style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\"><br style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\"></li></ul><p style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\"><span style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-family: arial, sans-serif; font-size: 12px;\"><strong style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box; font-weight: 700;\"><em style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\">EEO Statement&nbsp;</em></strong></span></p><p style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\"><em style=\"--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; box-sizing: border-box;\">Dent Neurologic Institute offers an inclusive work environment built on kindness and respect for all. &nbsp;Dent provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws as the basis for an employment decision. &nbsp;All qualified individuals are encouraged to apply and will receive consideration.</em></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n<br/>Mon-Fri  7:45am - 4:15pm<br/>40 hours/week",
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