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HomeCompaniesHarderIT Help Desk Technician--Recent Graduates

IT Help Desk Technician--Recent Graduates

Harder · Portland, OR, 97212 · Remote · Deleted · JazzHR / ApplyToJob

Job facts

FieldValue
CompanyHarder
TitleIT Help Desk Technician--Recent Graduates
Normalized title-
Department / team-
LocationPortland, OR, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusdeleted
ATS providerJazzHR / ApplyToJob
Posted / first seen2026-05-11 / 2026-05-30
Changed / last seen2026-06-03 / 2026-06-01

Related slices

PageWhat it containsOpen
Company jobsActive postings from Harder.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through JazzHR / ApplyToJob.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Portland.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyHarder
Source31330433-5e16-4381-9f07-b17e83261ac8
ATS providerJazzHR / ApplyToJob

Description

Harder Mechanical is one of the nation’s largest mechanical contractors with an outstanding reputation for working safely, meeting tough schedules, and delivering quality projects. Based in Portland Oregon, we work primarily in the 11-western states with regional offices in Reno, NV; Phoenix, AZ; Concord, CA and Salt Lake City, UT. As a Tier 1 IT Help Desk Technician , you will provide in house support for the company’s multiple offices. This position will be based out of our Portland, OR office. The technician acts as the key contact for on-site and remote users within the company for all technical problems and inquiries. The Tier 1 IT Support Technician at Harder Mechanical is critical to the ongoing success of our business.  This position is not eligible for remote work. The schedule is Mon-Fri, 7am-4pm. Successful projects do not complete themselves. Our team of curious and passionate people build on Harder's reputation every day through their actions. We offer professional development opportunities, industry-leading benefits, and the chance to work on projects that will change the built environment forever. Find out more at www.harder.com What you’ll be doing: You will be responsible for providing users guidance and first level support by assisting in problem resolution. You will be tasked with complying with all of the policies and procedures associated with IT Service Management (ITSM) and working with our IT team. Each department at Harder relies on the IT help desk function to help solve problems which are interfering with the timely completion of their work. You will be challenged to ensure that help is given to these departments as quickly and efficiently as possible. A successful candidate will demonstrate a strong desire to learn, improve, and keep up with industry trends with an eye for improving efficiencies and IT practices. IT Support Technician’s at Harder perform the following daily tasks: Respond to users requests for information and assist in problem resolution and/or escalation. Deploy new/used desktops, laptops and tablets following internal deployment guides. Deploy and manage mobile phones including standard phones, Android phones and iOS phones. Pack and ship IT equipment. Assist with management of IT inventory. Assist with deploying copiers, printers and assist with setup of scan to email/folder on network copiers. Use internal ticket management solution to document and record all support inquires. Assist with application or system rollouts as directed by senior project leads. Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed. Strives to learn the job functions of the position’s immediate superior as well as peer-level positions with whom the individual interacts. It is the responsibility of the individual to be prepared for temporary re-assignment and/or promotion due to extended illness, personal emergency, or business necessity. What you will need to be successful in this role: Demonstrated leadership and self-starter skills Excellent communication skills both written and oral Strong knowledge of Microsoft Office (Office 365), Windows 10 Enterprise Strong knowledge of Android and iOS mobile operating systems Ability to lift heavy packages (up to 50lbs)  Ability to travel to job sites when required Ability to work varying shifts if needed Education/Experience: BS or BA degree in computer science, business administration or related work experience required Benefits Competitive salary Comprehensive medical, dental, and vision benefits – 100% of employee premiums are paid by the company Generous retirement package includes: 10% retirement contribution made by the company and a company match up to 2% of your annual salary Profit sharing Discretionary annual bonus Paid vacation and holidays Harder University training and development, as well as other paid professional development opportunities Team environment that promotes individual growth This position is salaried. No recruiters. No phone calls, please. About Harder Harder Mechanical Contractors is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, or any other characteristic protected by federal, state or local nondiscrimination laws. Our hiring policy reflects and affirms Harder’s commitment to the principles of fair employment. Harder does not discriminate regarding the terms and conditions of employment based on any characteristic protected by federal, state or local nondiscrimination laws. It is Harder’s policy to maintain a drug and alcohol-free work environment. Employment offers are conditional upon successfully passing a drug and alcohol test, background checks, reference checks, and as required by law, regardless of citizenship or national origin, documented proof of authorization to work in the United States. #LI-On-site

Full job record

Job ID80aa0fec60c2f50fe48241be5ab9bd05b6466f9e
Org IDbdf19427-1447-4e6f-bb72-e5f0a0143e75
Source ID31330433-5e16-4381-9f07-b17e83261ac8
Board ID31330433-5e16-4381-9f07-b17e83261ac8
Providerjazzhr
Provider Job Key98OIvjncaM
TitleIT Help Desk Technician--Recent Graduates
Normalized Title
Statusdeleted
Activeno
Location TextPortland, OR, 97212
Department
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionOR
CityPortland
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://harder.applytojob.com/apply/98OIvjncaM/IT-Help-Desk-TechnicianRecent-Graduates
Apply URLhttps://harder.applytojob.com/apply/98OIvjncaM/IT-Help-Desk-TechnicianRecent-Graduates
First Seen At2026-05-30 05:45:52Z
Last Seen At2026-06-01 14:24:36Z
Last Checked At2026-06-03 12:50:29Z
Last Changed At2026-06-03 12:50:29Z
Inactive At2026-06-03 12:50:29Z
Source Posted At2026-05-11 00:00:00Z
Source Updated At
Raw Payload Uris3://bluework-jobs-prod-raw-590183727216/raw/provider=jazzhr/board=harder/date=2026-06-01/2026-06-01T14-24-36-016Z-b799306c9ae1795e08b4d5dbac59025cfe8d5e619a26284baad798ad3185a137.json
Event Fields
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  "last_changed_at": "2026-06-03T12:50:29.973Z",
  "active_status": "deleted"
}
Parsed Structured
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Extensions
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Native Structured
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  "detail": {
    "url": "https://harder.applytojob.com/apply/jobs/details/98OIvjncaM?&",
    "heading": "IT Help Desk Technician--Recent Graduates",
    "html_title": "JazzHR » Job Listings",
    "canonical_url": "https://harder.applytojob.com/apply/98OIvjncaM/IT-Help-Desk-TechnicianRecent-Graduates",
    "description_html": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Harder Mechanical is one of the nation’s largest mechanical contractors with an outstanding reputation for working safely, meeting tough schedules, and delivering quality projects. Based in Portland Oregon, we work primarily in the 11-western states with regional offices in Reno, NV; Phoenix, AZ; Concord, CA and Salt Lake City, UT. </span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">As a <strong>Tier 1 IT Help Desk Technician</strong>, you will provide in house support for the company’s multiple offices. This position will be based out of our Portland, OR office. The technician acts as the key contact for on-site and remote users within the company for all technical problems and inquiries. The Tier 1 IT Support Technician at Harder Mechanical is critical to the ongoing success of our business. </span><b><i><span style=\"font-size:12pt;\">This position is not eligible for remote work. The schedule is Mon-Fri, 7am-4pm.</span></i></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Successful projects do not complete themselves. Our team of curious and passionate people build on Harder's reputation every day through their actions. We offer professional development opportunities, industry-leading benefits, and the chance to work on projects that will change the built environment forever. Find out more at </span></span><a href=\"http://www.harder.com\" style=\"color:#0563c1;text-decoration:underline;\"><span style=\"font-size:12pt;\">www.harder.com</span></a></span></span></span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i><span style=\"font-size:12pt;\"> </span></i></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">What you’ll be doing:</span></span></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">You will be responsible for providing users guidance and first level support by assisting in problem resolution. </span></span><span style=\"font-size:12pt;\">You will be tasked with complying with all of the policies and procedures associated with IT Service Management (ITSM) and working with our IT team. Each department at Harder relies on the IT help desk function to help solve problems which are interfering with the timely completion of their work. You will be challenged to ensure that help is given to these departments as quickly and efficiently as possible. A successful candidate will demonstrate a strong desire to learn, improve, and keep up with industry trends with an eye for improving efficiencies and IT practices.</span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">IT Support Technician’s at Harder perform the following daily tasks:</span></span></b></span></span></span></p><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Respond to users requests for information and assist in problem resolution and/or escalation.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Deploy new/used desktops, laptops and tablets following internal deployment guides.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Deploy and manage mobile phones including standard phones, Android phones and iOS phones.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Pack and ship IT equipment.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Assist with management of IT inventory.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Assist with deploying copiers, printers and assist with setup of scan to email/folder on network copiers.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Use internal ticket management solution to document and record all support inquires.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Assist with application or system rollouts as directed by senior project leads.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Strives to learn the job functions of the position’s immediate superior as well as peer-level positions with whom the individual interacts. It is the responsibility of the individual to be prepared for temporary re-assignment and/or promotion due to extended illness, personal emergency, or business necessity.</span></span></span></span></li></ul><p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">What you will need to be successful in this role:</span></span></b></span></span></span></p><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Demonstrated leadership and self-starter skills</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Excellent communication skills both written and oral</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Strong knowledge of Microsoft Office (Office 365), Windows 10 Enterprise</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Strong knowledge of Android and iOS mobile operating systems</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Ability to lift heavy packages (up to 50lbs) </span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Ability to travel to job sites when required</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Ability to work varying shifts if needed</span></span></span></span></li></ul><p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Education/Experience:</span></span></b></span></span></span></p><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">BS or BA degree in computer science, business administration or related work experience required</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Benefits</span></span></b></span></span></span></p><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Competitive salary</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Comprehensive medical, dental, and vision benefits – 100% of employee premiums are paid by the company</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Generous retirement package includes: 10% retirement contribution made by the company and a company match up to 2% of your annual salary</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Profit sharing</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Discretionary annual bonus</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Paid vacation and holidays</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Harder University training and development, as well as other paid professional development opportunities</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Team environment that promotes individual growth</span></span></span></span></span></li></ul><p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">This position is salaried. <b><i>No recruiters. No phone calls, please.</i></b></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">About Harder</span></span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Harder Mechanical Contractors is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, or any other characteristic protected by federal, state or local nondiscrimination laws. Our hiring policy reflects and affirms Harder’s commitment to the principles of fair employment. Harder does not discriminate regarding the terms and conditions of employment based on any characteristic protected by federal, state or local nondiscrimination laws.<br><br>It is Harder’s policy to maintain a drug and alcohol-free work environment. Employment offers are conditional upon successfully passing a drug and alcohol test, background checks, reference checks, and as required by law, regardless of citizenship or national origin, documented proof of authorization to work in the United States.</span></span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">#LI-On-site</span></span></span></span></span></span><br> </p>",
    "description_text": "Harder Mechanical is one of the nation’s largest mechanical contractors with an outstanding reputation for working safely, meeting tough schedules, and delivering quality projects. Based in Portland Oregon, we work primarily in the 11-western states with regional offices in Reno, NV; Phoenix, AZ; Concord, CA and Salt Lake City, UT.\n As a Tier 1 IT Help Desk Technician , you will provide in house support for the company’s multiple offices. This position will be based out of our Portland, OR office. The technician acts as the key contact for on-site and remote users within the company for all technical problems and inquiries. The Tier 1 IT Support Technician at Harder Mechanical is critical to the ongoing success of our business.  This position is not eligible for remote work. The schedule is Mon-Fri, 7am-4pm.\n Successful projects do not complete themselves. Our team of curious and passionate people build on Harder's reputation every day through their actions. We offer professional development opportunities, industry-leading benefits, and the chance to work on projects that will change the built environment forever. Find out more at www.harder.com\n What you’ll be doing:\n You will be responsible for providing users guidance and first level support by assisting in problem resolution. You will be tasked with complying with all of the policies and procedures associated with IT Service Management (ITSM) and working with our IT team. Each department at Harder relies on the IT help desk function to help solve problems which are interfering with the timely completion of their work. You will be challenged to ensure that help is given to these departments as quickly and efficiently as possible. A successful candidate will demonstrate a strong desire to learn, improve, and keep up with industry trends with an eye for improving efficiencies and IT practices.\n IT Support Technician’s at Harder perform the following daily tasks:\n Respond to users requests for information and assist in problem resolution and/or escalation.\n Deploy new/used desktops, laptops and tablets following internal deployment guides.\n Deploy and manage mobile phones including standard phones, Android phones and iOS phones.\n Pack and ship IT equipment.\n Assist with management of IT inventory.\n Assist with deploying copiers, printers and assist with setup of scan to email/folder on network copiers.\n Use internal ticket management solution to document and record all support inquires.\n Assist with application or system rollouts as directed by senior project leads.\n Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed.\n Strives to learn the job functions of the position’s immediate superior as well as peer-level positions with whom the individual interacts. It is the responsibility of the individual to be prepared for temporary re-assignment and/or promotion due to extended illness, personal emergency, or business necessity.\n What you will need to be successful in this role:\n Demonstrated leadership and self-starter skills\n Excellent communication skills both written and oral\n Strong knowledge of Microsoft Office (Office 365), Windows 10 Enterprise\n Strong knowledge of Android and iOS mobile operating systems\n Ability to lift heavy packages (up to 50lbs)\n Ability to travel to job sites when required\n Ability to work varying shifts if needed\n Education/Experience:\n BS or BA degree in computer science, business administration or related work experience required\n Benefits\n Competitive salary\n Comprehensive medical, dental, and vision benefits – 100% of employee premiums are paid by the company\n Generous retirement package includes: 10% retirement contribution made by the company and a company match up to 2% of your annual salary\n Profit sharing\n Discretionary annual bonus\n Paid vacation and holidays\n Harder University training and development, as well as other paid professional development opportunities\n Team environment that promotes individual growth\n This position is salaried. No recruiters. No phone calls, please.\n About Harder\n Harder Mechanical Contractors is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, or any other characteristic protected by federal, state or local nondiscrimination laws. Our hiring policy reflects and affirms Harder’s commitment to the principles of fair employment. Harder does not discriminate regarding the terms and conditions of employment based on any characteristic protected by federal, state or local nondiscrimination laws.\nIt is Harder’s policy to maintain a drug and alcohol-free work environment. Employment offers are conditional upon successfully passing a drug and alcohol test, background checks, reference checks, and as required by law, regardless of citizenship or national origin, documented proof of authorization to work in the United States.\n #LI-On-site",
    "jsonld_jobposting": {
      "url": "https://harder.applytojob.com/apply/98OIvjncaM/IT-Help-Desk-TechnicianRecent-Graduates",
      "@type": "JobPosting",
      "title": "IT Help Desk Technician--Recent Graduates",
      "@context": "http://schema.org/",
      "datePosted": "2026-05-11",
      "description": "<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Harder Mechanical is one of the nation’s largest mechanical contractors with an outstanding reputation for working safely, meeting tough schedules, and delivering quality projects. Based in Portland Oregon, we work primarily in the 11-western states with regional offices in Reno, NV; Phoenix, AZ; Concord, CA and Salt Lake City, UT. </span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">As a <strong>Tier 1 IT Help Desk Technician</strong>, you will provide in house support for the company’s multiple offices. This position will be based out of our Portland, OR office. The technician acts as the key contact for on-site and remote users within the company for all technical problems and inquiries. The Tier 1 IT Support Technician at Harder Mechanical is critical to the ongoing success of our business. </span><b><i><span style=\"font-size:12pt;\">This position is not eligible for remote work. The schedule is Mon-Fri, 7am-4pm.</span></i></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Successful projects do not complete themselves. Our team of curious and passionate people build on Harder's reputation every day through their actions. We offer professional development opportunities, industry-leading benefits, and the chance to work on projects that will change the built environment forever. Find out more at </span></span><a href=\"http://www.harder.com\" style=\"color:#0563c1;text-decoration:underline;\"><span style=\"font-size:12pt;\">www.harder.com</span></a></span></span></span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><i><span style=\"font-size:12pt;\"> </span></i></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">What you’ll be doing:</span></span></b></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">You will be responsible for providing users guidance and first level support by assisting in problem resolution. </span></span><span style=\"font-size:12pt;\">You will be tasked with complying with all of the policies and procedures associated with IT Service Management (ITSM) and working with our IT team. Each department at Harder relies on the IT help desk function to help solve problems which are interfering with the timely completion of their work. You will be challenged to ensure that help is given to these departments as quickly and efficiently as possible. A successful candidate will demonstrate a strong desire to learn, improve, and keep up with industry trends with an eye for improving efficiencies and IT practices.</span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">IT Support Technician’s at Harder perform the following daily tasks:</span></span></b></span></span></span></p><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Respond to users requests for information and assist in problem resolution and/or escalation.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Deploy new/used desktops, laptops and tablets following internal deployment guides.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Deploy and manage mobile phones including standard phones, Android phones and iOS phones.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Pack and ship IT equipment.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Assist with management of IT inventory.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Assist with deploying copiers, printers and assist with setup of scan to email/folder on network copiers.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Use internal ticket management solution to document and record all support inquires.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Assist with application or system rollouts as directed by senior project leads.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Recognize and identify potential areas where existing policies and procedures require change, or where new ones need to be developed.</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Strives to learn the job functions of the position’s immediate superior as well as peer-level positions with whom the individual interacts. It is the responsibility of the individual to be prepared for temporary re-assignment and/or promotion due to extended illness, personal emergency, or business necessity.</span></span></span></span></li></ul><p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">What you will need to be successful in this role:</span></span></b></span></span></span></p><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Demonstrated leadership and self-starter skills</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Excellent communication skills both written and oral</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Strong knowledge of Microsoft Office (Office 365), Windows 10 Enterprise</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Strong knowledge of Android and iOS mobile operating systems</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Ability to lift heavy packages (up to 50lbs) </span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Ability to travel to job sites when required</span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">Ability to work varying shifts if needed</span></span></span></span></li></ul><p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Education/Experience:</span></span></b></span></span></span></p><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\">BS or BA degree in computer science, business administration or related work experience required</span></span></span></span></li></ul><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Benefits</span></span></b></span></span></span></p><ul><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Competitive salary</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Comprehensive medical, dental, and vision benefits – 100% of employee premiums are paid by the company</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Generous retirement package includes: 10% retirement contribution made by the company and a company match up to 2% of your annual salary</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Profit sharing</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Discretionary annual bonus</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Paid vacation and holidays</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Harder University training and development, as well as other paid professional development opportunities</span></span></span></span></span></li><li><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">Team environment that promotes individual growth</span></span></span></span></span></li></ul><p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"color:#000000;\">This position is salaried. <b><i>No recruiters. No phone calls, please.</i></b></span></span></span></span></span></p><p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">About Harder</span></span></span></b></span></span></span><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">Harder Mechanical Contractors is an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, genetic information, veteran status, or any other characteristic protected by federal, state or local nondiscrimination laws. Our hiring policy reflects and affirms Harder’s commitment to the principles of fair employment. Harder does not discriminate regarding the terms and conditions of employment based on any characteristic protected by federal, state or local nondiscrimination laws.<br><br>It is Harder’s policy to maintain a drug and alcohol-free work environment. Employment offers are conditional upon successfully passing a drug and alcohol test, background checks, reference checks, and as required by law, regardless of citizenship or national origin, documented proof of authorization to work in the United States.</span></span></span></span></span></span><br><br><span style=\"font-size:11pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:107%;\"><span style=\"font-family:Calibri, sans-serif;\">#LI-On-site</span></span></span></span></span></span><br> </p>",
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      "validThrough": "2026-08-09",
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      "employmentType": "FULL_TIME",
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        "name": "Harder Mechanical Contractors",
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