Associate Director of Human Resources

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    "datePosted": "2026-04-15T04:00:00.000Z",
    "description": "<h2>Compensation Type</h2>Yearly\n<h2>Highgate Hotels</h2>\n<p>Highgate is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.</p>\n<p> </p>\n<p>With a 30-year track record as an innovator in the hospitality industry, this forward-thinking company provides expert guidance through all stages of the property cycle, from planning and development through recapitalization or disposition. Highgate continues to demonstrate success in developing a diverse portfolio of bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, featuring contemporary programming and digital acumen. The company utilizes industry-leading revenue management tools that efficiently identify and predict evolving market dynamics to drive outperformance and maximize asset value.</p>\n<p> </p>\n<p>With an executive team of seasoned hospitality leaders and corporate offices worldwide, Highgate is a trusted partner for top ownership groups and major hotel brands. www.highgate.com</p>\n<h2>Location</h2>\n<p></p>\n<h2>Overview</h2>\n<p>The Associate Director of Human Resources is responsible for assisting the Director of Human Resources with a variety of Human Resources functions.  He/she is also responsible for filling all hourly positions in a timely manner, accurate and timely completion of paperwork, and the understanding and enforcement of company policies. </p>\n<h2>Responsibilities</h2>\n<ul>\n <li>Administer insurance benefits, calculate billing totals, explain benefits, assist with completion of enrollment forms, and answer questions.</li>\n <li>Compile review list and distribute to departments.</li>\n <li>Compile Turnover Report, copy and distribute.</li>\n <li>Enter payroll information on computer (wage information, changes).</li>\n <li>Conduct prescreening interviews.</li>\n <li>Respond to unemployment claims, maintain unemployment logbook.</li>\n <li>Maintain new hire, termination, transfer and promotion logbook.</li>\n <li>Audit hours worked in payroll reports for eligibility of benefits.</li>\n <li>Compile wage surveys.</li>\n <li>Monitor and maintain Leave of Absence log.</li>\n <li>Monitor Workman’s Compensation claims, complete First Report of Injury and Employers Report of Industrial Injury.</li>\n <li>Answer questions regarding 401K Plan, vacation and benefits (insured and noninsured).</li>\n <li>Maintain complimentary room night log, process employee requests.</li>\n <li>Prepare and place recruitment advertising.</li>\n <li>Process paperwork for terminating employees.</li>\n <li>Schedule Orientation.</li>\n <li>Assist in Orientation – explain benefits, conduct tour of property.</li>\n <li>Write articles and take pictures for property newsletter.</li>\n <li>Assist with special projects; plan employee events (meetings, picnics, parties).</li>\n <li>Maintain First Aid log.</li>\n</ul>\n<h2>Qualifications</h2>\n<ul>\n <li>A 4-year college degree</li>\n <li>At least 3 years of progressive Human Resources Management experience in a hotel or a related industry;</li>\n <li>Recruitment experience in the hospitality field required.</li>\n <li>Experience in union environment required.</li>\n <li>Previous supervisory responsibility required.</li>\n <li>College course work in related field helpful</li>\n <li>Familiarity with and knowledge of employment laws are helpful.</li>\n <li>Long hours sometimes required.</li>\n <li>Sedentary work – Exerting up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.</li>\n <li>  Maintain a warm and friendly demeanor at all times.</li>\n <li>Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.</li>\n <li>Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.</li>\n <li>Must be able to multitask and prioritize departmental functions to meet deadlines.</li>\n <li>Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.</li>\n <li>Attend all hotel required meetings and trainings.</li>\n <li>Participate in M.O.D. coverage as required.</li>\n <li>Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.</li>\n <li>Maintain high standards of personal appearance and grooming, which include wearing nametags.</li>\n <li>Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.</li>\n <li>Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.</li>\n <li>Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.</li>\n <li>Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.</li>\n <li>Must be able to maintain confidentiality of information.</li>\n <li>Perform other duties as requested by management.</li>\n</ul>\n<p> </p>",
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