Director of Supply Chain & Operations

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    "description": "<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">WORK WITH US</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Service-Meets-Retail,</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Experiential Skincare Company</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(7, 125, 67); font-family: Inter, sans-serif; font-size: 8pt; font-weight: bold\">Company description</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Founded in 2019, Formula Fig is an innovative digital-first experiential skincare company operating 8+ Fig Bar locations across Canada (Vancouver, Toronto) and the US (Los Angeles). We've built a flywheel model connecting formulafig.com with our physical Fig Bars, offering high-tech treatments integrated with carefully curated third-party retail products. Our treatments seamlessly incorporate both partner products and our proprietary skincare line, FFFormulations, which launches this year—marking our evolution into a fully integrated treatment and product brand.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(7, 125, 67); font-family: Inter, sans-serif; font-size: 8pt; font-weight: bold\">Role Overview</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">We’re seeking a strategic and operationally-minded Director of Supply Chain &amp; Logistics to build and lead the operational engine powering Formula Fig’s next stage of growth. This role will oversee the full supply chain ecosystem across retail, eCommerce, and FFFormulations — including sourcing, inventory strategy, logistics, fulfillment, and cross-border distribution.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">This is a foundational leadership hire at a pivotal moment for the business. As Formula Fig continues to scale its multi-market retail footprint and launch FFFormulations, you will be responsible for building the systems, processes, and operational disciplines needed to support long-term growth. </span><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">You’ll own end-to-end supply chain and product operations across both sides of the business: our third-party brand portfolio and FFFormulations, our proprietary product line. This role requires a leader who can think strategically while also driving operational execution across a fast-moving environment.</span></p>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Reporting directly to the CEO, you’ll partner closely with the CFO on forecasting and financial planning, the Head of Digital &amp; Technology on eCommerce fulfillment and systems, and the Sr. Product Developer on FFFormulations launches and future product expansion.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt\"><br></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt; font-weight: bold\">WHAT YOU'LL OWN</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">End-to-end supply chain for both the third-party brand portfolio and FFFormulations: procurement → manufacturing → DC → distribution → last-mile</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Demand planning, S&amp;OP, and allocation across 8 Fig Bars + eCom + Pod (treatment-room consumables), cross-border US/CA</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Factory and sourcing relationships: CDMO management for FFFormulations, raw materials, COGS engineering</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Packaging (primary, secondary, tertiary) for proprietary line</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">3PL and last-mile delivery for retail replenishment and eCom fulfilment</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Assortment and merchandising strategy: <span style=\"color: rgb(68, 71, 70)\">partnering with product development and marketing informing inventory optimization, </span>SKU architecture, range planning, brand partner curation in partnership with the product development team</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Phase-in / phase-out discipline across the brand portfolio</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Inventory health: turns, working capital efficiency, write-off discipline</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Team leadership: lead a current team of two (Supply Chain Manager + Associate) and build out planning, fulfilment, and brand partner ops as we scale</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Operational governance: install S&amp;OP cadence, run weekly tactical / monthly category / quarterly strategic reviews</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Budget ownership: own the operations budget, COGS and margin, manage cost-to-serve</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt; font-weight: bold\">WHAT WE'RE LOOKING FOR</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">8–12 years of supply chain and operations experience, ideally in beauty, CPG, or manufacturing-led consumer environments</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Track record of execution and improvement — you've taken processes from broken to working, and from manual to scalable</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Experience scaling operations and optimizing inventory through a growth phase — you're comfortable in environments where systems are being built and innovated, not just maintained</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Strong procurement and sourcing foundation — vendor negotiation, contract management</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Multi-channel retail experience — brick + DTC, ideally cross-border US/CA</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">NPD operations — <span style=\"color: rgb(68, 71, 70)\">deeply experienced with new product development launches</span> end-to-end</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">ERP fluency — Oracle, NetSuite, AS400, or comparable. Our stack is MindBody (POS/booking), Shopify (eCom), Unleashed (inventory), Asana (PM)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">3PL and logistics management — you've worked with 3PL partners and understand the relationship</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Demand planning and forecasting capability; comfortable running S&amp;OP as a discipline, not just a meeting</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Practical and collaborative — you operate in the weeds and translate it into structure; you work well with founders and fast-moving teams</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Budget ownership and reporting experience</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Experience managing people, building teams</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt; font-weight: bold\">WHY THIS ROLE MATTERS</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Formula Fig is entering a pivotal stage of growth and we’re evolving from a fast-growing service-led retail concept into a fully integrated retail and product company.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(7, 125, 67); font-family: Inter, sans-serif; font-size: 8pt; font-weight: bold\">You’ll step into a business with:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">8 retail locations and strong underlying unit economics</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">A proprietary product launch already in motion</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Meaningful operational investment already underway, including a comprehensive operations audit completed in May 2026 with a defined 100-day roadmap</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">A founder-led leadership team committed to building scalable infrastructure thoughtfully and investing in the right long-term operational foundation</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt; font-weight: bold\">COMPENSATION &amp; LOGISTICS</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Director-level role</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Base + equity + benefits — meaningful equity reflecting the foundational nature of the role</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Vancouver, or Toronto preferred. Remote considered for the right candidate.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 8pt\">Compensation: $135,000 - $145,000 CAD</span><br></li>\n</ul>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt\"><span style=\"font-style: italic\">F</span><span style=\"font-style: italic\">ormula Fig provides equal employment opportunity (EEO) to all employees and applicants for employment. We believe in providing an inclusive workplace where all individuals have the chance to succeed.</span></span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt\"> </span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 8pt; font-weight: bold\">#giveafig</span></p>\n<p><br></p>",
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