Home › Companies › 6FF1BA2FE714357C4A0C1FBDB41C7F22 › Deposit Services Specialist - Electronic Banking
Deposit Services Specialist - Electronic Banking
6FF1BA2FE714357C4A0C1FBDB41C7F22 · Poplar Bluff Oak Grove Branch - Poplar Bluff, MO 63901; 2991 Oak Grove Road, Poplar Bluff, MO, 63901, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 6FF1BA2FE714357C4A0C1FBDB41C7F22 |
| Title | Deposit Services Specialist - Electronic Banking |
| Normalized title | - |
| Department / team | - |
| Location | Poplar Bluff, MO, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-18 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
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| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 6FF1BA2FE714357C4A0C1FBDB41C7F22. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Poplar Bluff. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 6FF1BA2FE714357C4A0C1FBDB41C7F22 |
| Source | 4e8ba14f-47df-4f72-bd08-48f002856c17 |
| ATS provider | Paycom ATS |
Description
Description
PRIMARY PURPOSE OF JOB
The Deposit Service Specialist is responsible for performing a wide range of deposit operations duties with a focus on accuracy, compliance, and service excellence. This position ensures timely and precise processing of deposit-related transactions, supports internal and external customers with professionalism, and contributes to ongoing process improvement and risk mitigation across the department.
The Specialist works collaboratively with team members and other departments to maintain efficient and compliant operations that protect the Bank and its customers from potential risks, errors, and fraud.
EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS
Southern Bank team members exhibit Southern Bank’s values, which can be remembered with the acronym FIRSTS . We teach our team members about our “values in action,” which give further examples of how we can live out Southern Bank’s values.
We act as a F AMILY – We know we’re not a related family, but we really care about people, both personally and professionally. We like knowing that our skills, our time, and our efforts contribute to the overall success of those we spend time with every day.
We move with I NNOVATION – We push for better ways to solve problems. We are not afraid of a challenge; we’re driven to develop new ideas and solutions using creativity and experience. We are committed to leading, devising new solutions for all kinds of obstacles.
We are R OOTED – We’re from here. These communities are our homes, and we are deeply invested in making our hometowns the best that they can be. We are firmly committed to success in the places where we’ve known people our whole lives.
We prioritize S ERVICE – We put others above ourselves. We make intentional decisions and take action to benefit others, be it in our daily work with our customers and fellow team members, or in volunteering our time, money, and energy in our communities.
We build T RUST – We strive to be reliable and trustworthy, honest and transparent. We are dedicated to doing what’s best for our team members, our customers, and our communities, and they can be confident that we are who we say we are.
We are a source of S TRENGTH – We have a capacity and resilience that has come through years of experience and growth. We are able to support those who count on us, and those who need us can rely on us.
Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.
ESSENTIAL FUNCTIONS AND PERFORMANCE
Work Standards
Transaction Processing: Process deposit-related transactions including ACH, wire transfers, bill payments, mobile deposits, and recurring transactions with accuracy and timeliness. Reconcile daily activity, minimize exceptions, and identify irregularities or potentially fraudulent behavior. Build and maintain detailed documentation for fraud investigations and exception cases.
Compliance: Adhere to all applicable regulatory and internal policy requirements, including NACHA, Regulation E, Regulation CC, and BSA. Stay informed of regulatory changes and ensure daily practices reflect current standards. Proactively identify operational risks, escalate anomalies, and maintain auditable records to support compliance and internal control objectives.
Continuous Improvement: Support efforts to enhance processes, reduce errors, and improve efficiency. Offer constructive feedback to leadership on process gaps, automation opportunities, and workflow enhancements. Adapt quickly to policy, system, or procedural changes, and demonstrate agility in addressing emerging fraud trends.
Cross-Training: Maintain a working knowledge of all Deposit Services functions to ensure effective coverage and collaboration. Understand the broader objectives and interdependencies of related functions across the department.
Customer Support
Responsiveness: Provide prompt, courteous, and professional assistance to branches, customers, and internal teams. Prioritize inquiries effectively and escalate urgent or high-risk issues—such as fraud alerts or system outages—immediately to leadership.
Accuracy: Deliver precise and complete information to avoid miscommunication or misinformation. Verify all details prior to response and maintain consistency across communication channels.
Professionalism: Demonstrate professional etiquette in all interactions—whether via phone, email, or digital correspondence. Maintain confidentiality of customer and bank information at all times.
Documentation: Record all interactions accurately and in accordance with departmental procedures. Ensure documentation of inquiries, resolutions, and follow-up actions is complete, timely, and compliant with policy standards.
Teamwork and Communication
Daily Huddles: Actively participate in daily huddles and team updates. Share observations, raise system issues, and align on daily priorities to ensure coordinated service delivery.
Collaboration: Partner with branch teams, Treasury, IT, and Risk to resolve issues efficiently. Contribute to knowledge sharing, peer learning, and collaborative problem solving.
Feedback: Provide constructive feedback to leadership on recurring issues, vendor performance, and process inefficiencies. Communicate fraud trends, control gaps, and improvement opportunities in a clear, solutions-oriented manner.
Culture: Contribute to a positive, inclusive, and team-oriented culture. Support and encourage colleagues, celebrate successes, and uphold the Bank’s values of integrity, collaboration, and service.
Qualifications
KNOWLEDGE, SKILLS, AND ABILITIES
Excellent attention to detail and ability to maintain accuracy under time constraints.
Proficient in Microsoft Office applications and core banking systems.
Strong communication and problem-solving skills.
Ability to manage multiple priorities in a fast-paced environment.
Proficiency in computer applications and the ability to operate standard office equipment;
Strong organizational skills with the ability to prioritize competing deadlines, manage escalations, and balance multiple projects;
Excellent customer service skills with a focus on responsiveness, accuracy, and professionalism; and,
Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values
EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS
High school diploma or equivalent;
1–3 years of experience in deposit operations, electronic banking, or related financial services preferred.
CORE COMPETENCIES
Exhibits Southern Bank’s values, as further described through our values in action.
Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures.
Applied Learning: Assimilating and applying new job-related information in a timely manner.
Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time.
Full job record
| Job ID | 80840beca9fa2d3f2b1e1642d30b0ef753b38c63 |
| Org ID | 064f637b-74a6-4c62-8a7f-93662e9e672e |
| Source ID | 4e8ba14f-47df-4f72-bd08-48f002856c17 |
| Board ID | 4e8ba14f-47df-4f72-bd08-48f002856c17 |
| Provider | paycom |
| Provider Job Key | 505166 |
| Title | Deposit Services Specialist - Electronic Banking |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Poplar Bluff Oak Grove Branch - Poplar Bluff, MO 63901; 2991 Oak Grove Road, Poplar Bluff, MO, 63901, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MO |
| City | Poplar Bluff |
| Salary Raw | Description PRIMARY PURPOSE OF JOB The Deposit Service Specialist is responsible for performing a wide range of deposit operations duties with a focus on accuracy, compliance, and service excellence. This position ensures timely and precise processing of deposit-related transactions, supports internal and external customers with professionalism, and contributes to ongoing process improvement and risk mitigation across the department. The Specialist works collaboratively with team members and other departments to maintain efficient and compliant operations that protect the Bank and its customers from potential risks, errors, and fraud. EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS Southern Bank team members exhibit Southern Bank’s values, which can be remembered with the acronym FIRSTS . We teach our team members about our “values in action,” which give further examples of how we can live out Southern Bank’s values. We act as a F AMILY – We know we’re not a related family, but we really care about people, both personally and professionally. We like knowing that our skills, our time, and our efforts contribute to the overall success of those we spend time with every day. We move with I NNOVATION – We push for better ways to solve problems. We are not afraid of a challenge; we’re driven to develop new ideas and solutions using creativity and experience. We are committed to leading, devising new solutions for all kinds of obstacles. We are R OOTED – We’re from here. These communities are our homes, and we are deeply invested in making our hometowns the best that they can be. We are firmly committed to success in the places where we’ve known people our whole lives. We prioritize S ERVICE – We put others above ourselves. We make intentional decisions and take action to benefit others, be it in our daily work with our customers and fellow team members, or in volunteering our time, money, and energy in our communities. We build T RUST – We strive to be reliable and trustworthy, honest and transparent. We are dedicated to doing what’s best for our team members, our customers, and our communities, and they can be confident that we are who we say we are. We are a source of S TRENGTH – We have a capacity and resilience that has come through years of experience and growth. We are able to support those who count on us, and those who need us can rely on us. Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations. ESSENTIAL FUNCTIONS AND PERFORMANCE Work Standards Transaction Processing: Process deposit-related transactions including ACH, wire transfers, bill payments, mobile deposits, and recurring transactions with accuracy and timeliness. Reconcile daily activity, minimize exceptions, and identify irregularities or potentially fraudulent behavior. Build and maintain detailed documentation for fraud investigations and exception cases. Compliance: Adhere to all applicable regulatory and internal policy requirements, including NACHA, Regulation E, Regulation CC, and BSA. Stay informed of regulatory changes and ensure daily practices reflect current standards. Proactively identify operational risks, escalate anomalies, and maintain auditable records to support compliance and internal control objectives. Continuous Improvement: Support efforts to enhance processes, reduce errors, and improve efficiency. Offer constructive feedback to leadership on process gaps, automation opportunities, and workflow enhancements. Adapt quickly to policy, system, or procedural changes, and demonstrate agility in addressing emerging fraud trends. Cross-Training: Maintain a working knowledge of all Deposit Services functions to ensure effective coverage and collaboration. Understand the broader objectives and interdependencies of related functions across the department. Customer Support Responsiveness: Provide prompt, courteous, and professional assistance to branches, customers, and internal teams. Prioritize inquiries effectively and escalate urgent or high-risk issues—such as fraud alerts or system outages—immediately to leadership. Accuracy: Deliver precise and complete information to avoid miscommunication or misinformation. Verify all details prior to response and maintain consistency across communication channels. Professionalism: Demonstrate professional etiquette in all interactions—whether via phone, email, or digital correspondence. Maintain confidentiality of customer and bank information at all times. Documentation: Record all interactions accurately and in accordance with departmental procedures. Ensure documentation of inquiries, resolutions, and follow-up actions is complete, timely, and compliant with policy standards. Teamwork and Communication Daily Huddles: Actively participate in daily huddles and team updates. Share observations, raise system issues, and align on daily priorities to ensure coordinated service delivery. Collaboration: Partner with branch teams, Treasury, IT, and Risk to resolve issues efficiently. Contribute to knowledge sharing, peer learning, and collaborative problem solving. Feedback: Provide constructive feedback to leadership on recurring issues, vendor performance, and process inefficiencies. Communicate fraud trends, control gaps, and improvement opportunities in a clear, solutions-oriented manner. Culture: Contribute to a positive, inclusive, and team-oriented culture. Support and encourage colleagues, celebrate successes, and uphold the Bank’s values of integrity, collaboration, and service. Qualifications KNOWLEDGE, SKILLS, AND ABILITIES Excellent attention to detail and ability to maintain accuracy under time constraints. Proficient in Microsoft Office applications and core banking systems. Strong communication and problem-solving skills. Ability to manage multiple priorities in a fast-paced environment. Proficiency in computer applications and the ability to operate standard office equipment; Strong organizational skills with the ability to prioritize competing deadlines, manage escalations, and balance multiple projects; Excellent customer service skills with a focus on responsiveness, accuracy, and professionalism; and, Ability to remain adaptable and resilient to all situations with an optimistic outlook and cast a positive shadow that is aligned with our culture and Core Values EDUCATION, TRAINING AND EXPERIENCE REQUIREMENTS High school diploma or equivalent; 1–3 years of experience in deposit operations, electronic banking, or related financial services preferred. CORE COMPETENCIES Exhibits Southern Bank’s values, as further described through our values in action. Adaptability: Maintaining effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements, or cultures. Applied Learning: Assimilating and applying new job-related information in a timely manner. Quality Orientation: Accomplishing tasks by considering all areas involved, no matter how small; showing concern for all aspects of the job; accurately checking processes and tasks; being watchful over a period of time. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=505166&clientkey=6FF1BA2FE714357C4A0C1FBDB41C7F22 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=505166&clientkey=6FF1BA2FE714357C4A0C1FBDB41C7F22 |
| First Seen At | 2026-05-31 19:06:16Z |
| Last Seen At | 2026-06-06 20:12:45Z |
| Last Checked At | 2026-06-06 20:12:45Z |
| Last Changed At | 2026-05-31 19:06:16Z |
| Inactive At | — |
| Source Posted At | 2026-05-18 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=6FF1BA2FE714357C4A0C1FBDB41C7F22/date=2026-06-06/2026-06-06T20-12-43-342Z-28edb2b520e491822f74fdf8365f977a0ff68c8a6634018d08b0d3fe7fa16219.json |
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"description": "<div>\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\">PRIMARY PURPOSE OF JOB</span></b></span></span></span></p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">The Deposit Service Specialist is responsible for performing a wide range of deposit operations duties with a focus on accuracy, compliance, and service excellence. This position ensures timely and precise processing of deposit-related transactions, supports internal and external customers with professionalism, and contributes to ongoing process improvement and risk mitigation across the department.</span></span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:Aptos, sans-serif;\">The Specialist works collaboratively with team members and other departments to maintain efficient and compliant operations that protect the Bank and its customers from potential risks, errors, and fraud.</span></span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\">EXPECTATIONS OF ALL SOUTHERN BANK TEAM MEMBERS</span></span></b></span></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Southern Bank team members exhibit Southern Bank’s values, which can be remembered with the acronym <b><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"color:#31849b;\">FIRSTS</span></span></span></b><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"color:#000000;\">. We teach our team members about our “values in action,” which give further examples of how we can live out Southern Bank’s values.</span></span></span> </span></span></span>\n\n\t<ul style=\"list-style-type:circle;\">\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">We act as a <b><span style=\"font-size:13pt;\"><span style=\"color:#31849b;\">F</span></span></b><b>AMILY</b> – We know we’re not a related family, but we really care about people, both personally and professionally. We like knowing that our skills, our time, and our efforts contribute to the overall success of those we spend time with every day.</span></span></span></li>\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">We move with <b><span style=\"font-size:13pt;\"><span style=\"color:#31849b;\">I</span></span></b><b>NNOVATION</b> – We push for better ways to solve problems. We are not afraid of a challenge; we’re driven to develop new ideas and solutions using creativity and experience. We are committed to leading, devising new solutions for all kinds of obstacles.</span></span></span></li>\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">We are <b><span style=\"font-size:13pt;\"><span style=\"color:#31849b;\">R</span></span></b><b>OOTED</b> – We’re from here. These communities are our homes, and we are deeply invested in making our hometowns the best that they can be. We are firmly committed to success in the places where we’ve known people our whole lives.</span></span></span></li>\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">We prioritize <b><span style=\"font-size:13pt;\"><span style=\"color:#31849b;\">S</span></span></b><b>ERVICE</b> – We put others above ourselves. We make intentional decisions and take action to benefit others, be it in our daily work with our customers and fellow team members, or in volunteering our time, money, and energy in our communities.</span></span></span></li>\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">We build <b><span style=\"font-size:13pt;\"><span style=\"color:#31849b;\">T</span></span></b><b>RUST</b> – We strive to be reliable and trustworthy, honest and transparent. We are dedicated to doing what’s best for our team members, our customers, and our communities, and they can be confident that we are who we say we are.</span></span></span></li>\n\t\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\">We are a source of <b><span style=\"font-size:13pt;\"><span style=\"color:#31849b;\">S</span></span></b><b>TRENGTH</b> – We have a capacity and resilience that has come through years of experience and growth. We are able to support those who count on us, and those who need us can rely on us.</span></span></span></li>\n\t</ul>\n\t</li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\">Ensures the confidentiality of customer non-public personal information and secures information systems to comply with bank regulations.</span></span></span><br />\n\t </li>\n</ul>\n\n<p style=\"margin-left:48px;\"> </p>\n\n<p><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\">ESSENTIAL FUNCTIONS AND PERFORMANCE </span></b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Work Standards</b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Transaction Processing: </b>Process deposit-related transactions including ACH, wire transfers, bill payments, mobile deposits, and recurring transactions with accuracy and timeliness. Reconcile daily activity, minimize exceptions, and identify irregularities or potentially fraudulent behavior. Build and maintain detailed documentation for fraud investigations and exception cases.</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Compliance: </b>Adhere to all applicable regulatory and internal policy requirements, including NACHA, Regulation E, Regulation CC, and BSA. Stay informed of regulatory changes and ensure daily practices reflect current standards. Proactively identify operational risks, escalate anomalies, and maintain auditable records to support compliance and internal control objectives.</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Continuous Improvement: </b>Support efforts to enhance processes, reduce errors, and improve efficiency. Offer constructive feedback to leadership on process gaps, automation opportunities, and workflow enhancements. Adapt quickly to policy, system, or procedural changes, and demonstrate agility in addressing emerging fraud trends.</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Cross-Training: </b>Maintain a working knowledge of all Deposit Services functions to ensure effective coverage and collaboration. Understand the broader objectives and interdependencies of related functions across the department.</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Customer Support</b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Responsiveness: </b>Provide prompt, courteous, and professional assistance to branches, customers, and internal teams. Prioritize inquiries effectively and escalate urgent or high-risk issues—such as fraud alerts or system outages—immediately to leadership.</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Accuracy: </b>Deliver precise and complete information to avoid miscommunication or misinformation. Verify all details prior to response and maintain consistency across communication channels.</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Professionalism: </b>Demonstrate professional etiquette in all interactions—whether via phone, email, or digital correspondence. Maintain confidentiality of customer and bank information at all times.</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Documentation: </b>Record all interactions accurately and in accordance with departmental procedures. Ensure documentation of inquiries, resolutions, and follow-up actions is complete, timely, and compliant with policy standards.</span></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><b>Teamwork and Communication</b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Daily Huddles: </b>Actively participate in daily huddles and team updates. Share observations, raise system issues, and align on daily priorities to ensure coordinated service delivery.</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Collaboration: </b>Partner with branch teams, Treasury, IT, and Risk to resolve issues efficiently. Contribute to knowledge sharing, peer learning, and collaborative problem solving.</span></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span><span style=\"font-family:Calibri, sans-serif;\"><b>Feedback: </b>Provide constructive feedback to leadership on recurring issues, vendor performance, and process inefficiencies. 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