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    "requisitionDescription": "<div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.31.14/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/22.31.14/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"></div><p data-start=\"138\" data-end=\"349\" data-pasted=\"true\"><strong data-start=\"151\" data-end=\"165\" data-pasted=\"true\">Job Title:</strong> Case Management Supervisor (CMS)<br data-start=\"198\" data-end=\"201\"><strong data-start=\"201\" data-end=\"224\">Department/Program:</strong> Older Adult Services &ndash; Case Management<br data-start=\"263\" data-end=\"266\"><strong data-start=\"266\" data-end=\"277\">Status:</strong> Full-Time<br data-start=\"298\" data-end=\"301\"><strong data-start=\"301\" data-end=\"312\">Salary:</strong>&nbsp;$75,000 &ndash; $77,300 per year<br data-start=\"339\" data-end=\"342\"><strong data-start=\"342\" data-end=\"355\">Schedule:</strong> Monday &ndash; Friday</p><hr data-start=\"351\" data-end=\"354\"><h3 data-start=\"356\" data-end=\"400\"><strong data-start=\"360\" data-end=\"398\">About Queens Community House (QCH)</strong></h3><p data-start=\"401\" data-end=\"813\">Queens Community House (QCH) is a multi-site, multi-service settlement house serving the diverse population of Queens. Through programs for children and youth, adults and families, and older adults, we provide tools and resources that enrich lives and build healthy, inclusive communities. We bring innovative leadership, current best practices, and a passion for social and economic justice to all that we do.</p><p data-start=\"815\" data-end=\"955\">We welcome individuals from diverse backgrounds who are inspired by our mission and motivated to make a difference in the lives of others.</p><hr data-start=\"957\" data-end=\"960\"><h3 data-start=\"962\" data-end=\"988\"><strong data-start=\"966\" data-end=\"986\">Position Summary</strong></h3><p data-start=\"989\" data-end=\"1378\">QCH is seeking a qualified <strong data-start=\"1016\" data-end=\"1052\">Case Management Supervisor (CMS)</strong> to lead a team of five Case Managers and oversee the screening and intake process for potential clients in our Older Adult Services program. Case Management Services help older adults with functional impairments access the services, benefits, and supports they need to safely age at home and maintain their quality of life.</p><p data-start=\"1380\" data-end=\"1611\">The CMS will supervise staff, develop training plans, ensure completion of all required Department for the Aging (DFTA) and agency-wide trainings, and advocate for clients while maintaining high-quality case management standards.</p><hr data-start=\"1613\" data-end=\"1616\"><h3 data-start=\"1618\" data-end=\"1648\"><strong data-start=\"1622\" data-end=\"1646\">Key Responsibilities</strong></h3><ul><li data-start=\"1651\" data-end=\"1779\">Provide ongoing supervision, guidance, and support to Case Managers, including staff evaluations and professional development.</li><li data-start=\"1876\" data-end=\"1992\">Screen inquiries to determine eligibility for case management; provide information and referrals when appropriate.</li><li data-start=\"1995\" data-end=\"2063\">Complete intakes within 3 business days and submit for assignment.</li><li data-start=\"2066\" data-end=\"2137\">Ensure all required forms and documentation are completed accurately.</li><li data-start=\"2140\" data-end=\"2246\">Transfer referrals via the Stars Rating System (STARS) for meal authorization and verify receipt with Home Delivered Meals (HMDL).</li><li data-start=\"2249\" data-end=\"2315\">Advocate and intervene on behalf of clients with other agencies.</li><li data-start=\"2372\" data-end=\"2423\">Accompany Case Managers on home visits as needed.</li><li data-start=\"2426\" data-end=\"2461\">Perform other duties as assigned.</li></ul><hr data-start=\"2463\" data-end=\"2466\"><h3 data-start=\"2468\" data-end=\"2492\"><strong data-start=\"2472\" data-end=\"2490\">Qualifications</strong></h3><ul><li data-start=\"2495\" data-end=\"2604\">MSW or related Master&rsquo;s degree (social work, public administration, nursing, or public health); LMSW a plus</li><li data-start=\"2607\" data-end=\"2697\">3&ndash;5 years of experience in aging services and at least 3 years of supervisory experience</li><li data-start=\"2700\" data-end=\"2818\">Cultural competency and sensitivity to the needs of older adults, including those with visual or hearing impairments</li><li data-start=\"2821\" data-end=\"2923\">Ability to multi-task, handle sensitive information professionally, and maintain attention to detail</li><li data-start=\"2926\" data-end=\"3002\">Proficiency with computer applications; knowledge of STARS database a plus</li><li data-start=\"3005\" data-end=\"3119\">Strong interpersonal, communication, and customer service skills; ability to exercise tact, diplomacy, and poise</li><li data-start=\"3122\" data-end=\"3172\">Russian language skills are a plus</li></ul><hr data-start=\"3174\" data-end=\"3177\"><h3 data-start=\"3179\" data-end=\"3202\"><strong data-start=\"3183\" data-end=\"3200\">What We Offer</strong></h3><ul><li data-start=\"6967\" data-end=\"7008\">Medical, Dental, and Vision Insurance&nbsp;</li><li data-start=\"6967\" data-end=\"7008\">Flexible Spending Accounts (FSA)</li><li data-start=\"6967\" data-end=\"7008\">403(b) Retirement Plan with Employer Contribution</li><li data-start=\"6967\" data-end=\"7008\">Generous Paid Time Off (Vacation, Sick, and Personal Days)</li><li data-start=\"6967\" data-end=\"7008\">Paid Holidays</li><li data-start=\"6967\" data-end=\"7008\">Life Insurance and Long-Term Disability Coverage</li><li data-start=\"6967\" data-end=\"7008\">Employee Assistance Program (EAP)</li><li data-start=\"6967\" data-end=\"7008\">Professional Development and Training Opportunities</li></ul><hr data-start=\"3533\" data-end=\"3536\"><p data-start=\"3538\" data-end=\"3914\"><strong data-start=\"3538\" data-end=\"3598\">Queens Community House is an Equal Opportunity Employer.</strong> We provide equal employment opportunities to all applicants and employees without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, or veteran status in accordance with federal, state, and local laws.</p><p data-start=\"3916\" data-end=\"3941\"><strong data-start=\"3916\" data-end=\"3939\">Drug-Free Workplace</strong></p><div><div class=\"fr-view\"><div><div class=\"fr-view\"><p><br></p></div></div></div></div></div></div></div></div></div></div></div>\n",
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