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HomeCompanies66a6ded8 69ed 4599 A8e2 F4cf19dcb7b1 19000101 000001Case Manager

Case Manager

66a6ded8 69ed 4599 A8e2 F4cf19dcb7b1 19000101 000001 · Middletown, CT, US, Middletown, CT · Active · $23–$25 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company66a6ded8 69ed 4599 A8e2 F4cf19dcb7b1 19000101 000001
TitleCase Manager
Normalized title-
Department / team-
LocationMiddletown, CT, United States
Work model-
Employment typeFull Time
Salary$23–$25 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-01 / 2026-06-02
Changed / last seen2026-06-19 / 2026-06-19

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Middletown.Open
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Linked records

Company66a6ded8 69ed 4599 A8e2 F4cf19dcb7b1 19000101 000001
Source4c4c73cd-65b2-44ed-8e3e-2952ba69f835
ATS providerADP Workforce Now Recruiting

Description

Scheduled Work Times/Locations Monday – Friday, 8:30AM – 4:30PM; 363 Main St, Middletown, CT Job Summary : The Community Social Worker I will work to support the mission of Mercy Housing and Shelter Corporation. The Community Social I will work with our clients to help achieve independence and stability in their communities by providing housing and supportive services. The Community Social Worker I holds primary responsibility for working towards the goal of each client’s full and productive integration with the community. Duties/Responsibilities: Enter client case notes using the GIRP format, within the 72-hour time frame, complete six month and annual assessments and service plans to be submitted every six (6) months. Perform lead-based paint assessments on behalf of each client as required. Provide comprehensive planning and active support for the care, treatment, and safety of the agency’s clients. Demonstrates understanding and evaluates clients by acknowledging individual psychological needs, developmental disability, ethnic consciousness, and trauma history. Assist clients with the development of individual treatment plans and goals to provide support for achievement to maintain housing, mental health treatment, and/or other services provided. Collaborate with Housing Specialist to assist with client during housing search, recertification and housing inspections. Serve as a liaison to provide mediation and advocacy with client/landlord on behalf of the client to develop a workable plan to obtain and/or maintain housing. Provide crisis intervention to ensure the clients well-being and stability to remain in the community. Monthly management of updating data into Smartsheet and the Homeless Management Information System HMIS for data input/integrity. Assist clients with the coordination of health services and, as necessary, schedules client appointments for and provides transportation to physicians, clinicians, and other health care professionals. Maintain complete and up-to-date client files to assure overall compliance with agency standards utilizing the assigned programs Master List. Act as liaison with other agencies, i.e., DSS, SSI, HOPWA/ACT, and other social and vocational agencies to advocate for and assist clients. Attend monthly HOPWA CAN, Greater Hartford CAN, and MMW CAN meetings and participate in Case Management meetings, conferences, seminars, and trainings as required. Mediate conflicts between providers, family/guardians, clients, and the agency, per the client’s needs. Develop or maintain familiarity with community resources and referral processes necessary to access these resources. Advocate and/or assist client in receiving services identified in the planning process. This includes working closely with the Housing Specialist (internal) and assisting as needed with housing search and completing housing applications. Follow proper intake & discharge procedures, when a client is discharged, with attention to recordkeeping and referrals. Provide resources for transportation i.e., medical cab or bus tickets and when needed transport clients. Prepare for and facilitate group meetings for clients on a variety of topics beneficial to their health and human service needs. Travel and networking in the community. Required Skills/Abilities: Documentation skills including good oral and written comprehension, computer literacy, accurate and timely documentation and record keeping abilities. Ability to use critical thinking skills and develop sound reasoning/logic when formulating solution focused treatment plans and engaging with clients. Excellent time management skills: ability to manage, organize and prioritize flow of work. Ability to motivate clients. Bi-Lingual, Spanish/English preferred. Preferred knowledge of fair housing laws. Education and Experience: Bachelor’s degree (B.A.) from four-year college/university or two-three years’ related experience and/or training; or equivalent combination of education and experience, preferably with homeless persons, persons with mental illness and/or substance abuse. Licenses and Certifications Must have reliable transportation, valid Connecticut driver’s license and clean driving record with proof of automobile insurance. Compensation & Benefits $23-$25 per hour, based on experience plus generous incentive compensation plan. Community Housing Advocates provides a generous employee benefits package, including medical, dental, retirement, short- and long-term disability, and tuition reimbursement. Full-time employees receive 10 days of PTO (paid time off) per year, plus 11 paid holidays and one (1) Floating Holiday and 40 Hours of Accrued Paid Sick Leave. Physical Demands The physical demands associated with the essential functions of this job are intermittent physical activity, such as walking, sitting and occasional lifting, stooping, bending, and reaching. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Full job record

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Org IDa3f08f0b-0ef2-4690-8941-73772e23cbf7
Source ID4c4c73cd-65b2-44ed-8e3e-2952ba69f835
Board ID4c4c73cd-65b2-44ed-8e3e-2952ba69f835
Provideradp_workforcenow
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TitleCase Manager
Normalized Title
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Activeyes
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Department
Team
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Workplace Type
Remote Policy
CountryUnited States
RegionCT
CityMiddletown
Salary Raw23 To 25 (USD) Hourly
Salary Min23
Salary Max25
Salary CurrencyUSD
Salary Periodhour
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First Seen At2026-06-02 09:54:49Z
Last Seen At2026-06-19 13:35:25Z
Last Checked At2026-06-19 13:35:25Z
Last Changed At2026-06-19 13:35:25Z
Inactive At
Source Posted At2026-06-01 13:56:00Z
Source Updated At
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;' data-pasted=\"true\"><strong><span style='font-family: \"times new roman\", serif; color: windowtext; font-size: 24px;'>Scheduled Work Times/Locations &nbsp;</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style='font-family: \"times new roman\", serif; color: windowtext; font-size: 24px;'>Monday &ndash; Friday, 8:30AM &ndash; 4:30PM;&nbsp;&nbsp;363 Main St, Middletown, CT</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong>Job Summary</strong>:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'>The Community Social Worker I will work to support the mission of Mercy Housing and Shelter Corporation. The Community Social I will work with our clients to help achieve independence and stability in their communities by providing housing and supportive services. The Community Social Worker I holds primary responsibility for working towards the goal of each client&rsquo;s full and productive integration with the community.</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong><span style=\"color: windowtext;\">Duties/Responsibilities:&nbsp;</span></strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong><span style=\"color: windowtext;\">&nbsp;</span></strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 24px; font-family: \"times new roman\", serif; line-height: normal;'>Enter client case notes using the GIRP format, within the 72-hour time frame, complete six month and annual assessments and service plans to be submitted every six (6) months.</li><li style='margin: 0in; font-size: 24px; font-family: \"times new roman\", serif; line-height: normal; background: white;'><span style=\"color: black;\">Perform lead-based paint assessments on behalf of each client as required.</span></li></ul><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'>Provide comprehensive planning and active support for the care, treatment, and safety of the agency&rsquo;s clients.</li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 24px; font-family: \"times new roman\", serif; line-height: normal;'>Demonstrates understanding and evaluates clients by acknowledging individual psychological needs, developmental disability, ethnic consciousness, and trauma history.</li><li style='margin: 0in; font-size: 24px; font-family: \"times new roman\", serif; line-height: normal;'>Assist clients with the development of individual treatment plans and goals to provide support for achievement to maintain housing, mental health treatment, and/or other services provided.</li><li style='margin: 0in; font-size: 24px; font-family: \"times new roman\", serif; line-height: normal;'>Collaborate with Housing Specialist to assist with client during housing search, recertification and housing inspections.</li><li style='margin: 0in; font-size: 24px; font-family: \"times new roman\", serif; line-height: normal;'>Serve as a liaison to provide mediation and advocacy with client/landlord on behalf of the client to develop a workable plan to obtain and/or maintain housing.</li><li style='margin: 0in; font-size: 24px; font-family: \"times new roman\", serif; line-height: normal;'>Provide crisis intervention to ensure the clients well-being and stability to remain in the community.</li><li style='margin: 0in; font-size: 24px; font-family: \"times new roman\", serif; line-height: normal;'>Monthly management of updating data into Smartsheet and the Homeless Management Information System HMIS for data input/integrity.</li><li style='margin: 0in; font-size: 24px; font-family: \"times new roman\", serif; line-height: normal;'>Assist clients with the coordination of health services and, as necessary, schedules client appointments for and provides transportation to physicians, clinicians, and other health care professionals.</li></ul><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black;\">Maintain complete and up-to-date client files to assure overall compliance with agency standards utilizing the assigned programs Master List.&nbsp;</span></li></ul></div><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style='margin: 0in; font-size: 24px; font-family: \"times new roman\", serif; line-height: normal;'>Act as liaison with other agencies, i.e., DSS, SSI, HOPWA/ACT, and other social and vocational agencies to advocate for and assist clients.</li><li style='margin: 0in; font-size: 24px; font-family: \"times new roman\", serif; line-height: normal;'>Attend monthly HOPWA CAN, Greater Hartford CAN, and MMW CAN meetings and participate in Case Management meetings, conferences, seminars, and trainings as required.</li></ul><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black;\">Mediate conflicts between providers, family/guardians, clients, and the agency, per the client&rsquo;s needs.</span></li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black;\">Develop or maintain familiarity with community resources and referral processes necessary to access these resources.</span></li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black;\">Advocate and/or assist client in receiving services identified in the planning process. This includes working closely with the Housing Specialist (internal) and assisting as needed with housing search and completing housing applications.</span></li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black;\">Follow proper intake &amp; discharge procedures, when a client is discharged, with attention to recordkeeping and referrals.</span></li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black;\">Provide resources for transportation i.e., medical cab or bus tickets and when needed transport clients.&nbsp;</span></li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black;\">Prepare for and facilitate group meetings for clients on a variety of topics beneficial to their health and human service needs.</span></li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black;\">Travel and networking in the community.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong>Required Skills/Abilities:&nbsp;</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black; background: white;\">Documentation skills including good oral and written comprehension, computer literacy,&nbsp;</span>accurate and timely documentation and record keeping abilities.</li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black; background: white;\">Ability to use critical thinking skills and develop sound reasoning/logic when formulating solution focused treatment plans and engaging with clients.</span></li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black; background: white;\">Excellent time management skills: ability to manage, organize and prioritize flow of work.</span></li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: black; background: white;\">Ability to motivate clients.</span></li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'>Bi-Lingual, Spanish/English preferred.</li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'>Preferred knowledge of fair housing laws.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong><span style=\"color: windowtext;\">Education and Experience:</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><br></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'>Bachelor&rsquo;s degree (B.A.) from four-year college/university or two-three years&rsquo; related experience and/or training; or equivalent combination of education and experience, preferably with homeless persons, persons with mental illness and/or substance abuse.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong><span style=\"color: windowtext;\">Licenses and Certifications&nbsp;</span></strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;\"><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'>Must have reliable transportation, valid Connecticut driver&rsquo;s license and clean driving record with proof of automobile insurance.</li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;line-height:normal;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'>&nbsp;</span></p><p style='margin-top:0in;margin-right:8.25pt;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong><strong>&nbsp;</strong><strong>&nbsp;</strong><strong>Compensation &amp; Benefits</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 17px;\"><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: windowtext;\">$23-$25 per hour, based on experience plus generous incentive compensation plan.</span></li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong><span style=\"color:windowtext;\">&nbsp;</span></strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 17px;\"><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'><span style=\"color: rgb(65, 65, 65); background: white;\">Community Housing Advocates provides a generous employee benefits package, including medical, dental, retirement, short- and long-term disability, and tuition reimbursement. Full-time employees receive 10 days of PTO (paid time off) per year, plus 11 paid holidays and one (1) Floating Holiday and 40 Hours of Accrued Paid Sick Leave.</span></li></ul></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:.5in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Calibri\",sans-serif;color:#44546A;margin-left:27.0pt;'><span style='font-family: \"times new roman\", serif; font-size: 24px;'><br></span></p><p style='margin-top:0in;margin-right:8.25pt;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong>Physical Demands</strong></span></p><p style='margin-top:0in;margin-right:8.25pt;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style='font-size: 24px; font-family: \"times new roman\", serif;'><strong>&nbsp;</strong></span></p><div style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 17px;\"><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'>The physical demands associated with the essential functions of this job are intermittent physical activity, such as walking, sitting and occasional lifting, stooping, bending, and reaching.</li><li style='margin: 0in 0in 8pt; font-size: 24px; font-family: \"times new roman\", serif;'>Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</li></ul></div></div></div></div></div></div></div></div></div>\n",
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