People & Culture Coordinator

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    "location": {
      "city": "London",
      "state": "Ontario",
      "postalCode": "N6A 5P3",
      "addressCountry": "Canada"
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    "datePosted": "2026-06-04",
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    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">About PSD Citywide</span></p>\n<p><span style=\"font-size: 10pt\"><br></span><span style=\"font-size: 10pt\">Ready to make a real impact on communities across North America?</span></p>\n<p><span style=\"font-size: 10pt\">PSD Citywide isn’t just a software company; we’re transforming how Local, First Nations, and Regional Governments achieve success and build sustainable futures for their communities. As a recognized leader in Enterprise Asset Management, maintenance management, and planning solutions, we provide cutting-edge software and expert advisory services that improve infrastructure and public services.</span></p>\n<p><span style=\"font-size: 10pt\">Why join us? We are a \"Fun-clusive\" organization! This means we intentionally foster a supportive and engaging culture where your contributions are celebrated, your skills are rewarded, and your career growth is encouraged.</span></p>\n<p><span style=\"font-size: 10pt\">Ready to influence change? Bring your expertise in technology and data to our team and directly shape how local governments improve service delivery. Apply now!</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Our team thrives on collaboration, innovation, and making a difference. As we continue to grow, we’re looking for a </span><span style=\"font-size: 10pt; font-weight: bold\">People &amp; Culture Coordinator </span><span style=\"font-size: 10pt\">to fill an existing vacancy and join our </span><span style=\"font-size: 10pt; font-weight: bold\">People &amp; Culture Department</span><br><span style=\"font-size: 10pt; font-style: italic\">in a hybrid role</span><span style=\"font-size: 10pt\"> - working in office at our downtown London Office will be required every Thursday. If you’re passionate about technology, problem-solving, and helping businesses maximize their potential, we want you to be a part of our team!</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Compensation Range: 55-65K</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">Reporting to the People &amp; Culture Manager, the People &amp; Culture Coordinator plays a key role in supporting day-to-day People &amp; Culture operations across the organization. This role is ideal for someone who enjoys working with people, processes, and data accuracy, and thrives in a fast-paced, collaborative environment.</span></p>\n<p><span style=\"font-size: 10pt\">The Coordinator will support a variety of HR functions including orientation and onboarding, payroll processing, employee records management, health &amp; safety administration, and general HR coordination. The successful candidate is highly organized, detail-oriented, customer-focused, and passionate about creating a positive employee experience while ensuring operational excellence and compliance</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What we offer</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Competitive Compensation: We offer competitive salaries that recognize your skills and experience</span></li>\n<li><span style=\"font-size: 10pt\">Wellness Coverage: Enjoy a comprehensive health and wellness benefits package that keeps you and your family secure and healthy</span></li>\n<li><span style=\"font-size: 10pt\">Flexible Working: Work where you thrive! Enjoy remote work flexibility (specific regional options apply) while staying connected to our supportive team</span></li>\n<li><span style=\"font-size: 10pt\">Work-Life Balance: Benefit from Flex Hours to manage your personal life and Paid Time Off (PTO) so you can fully recharge</span></li>\n<li><span style=\"font-size: 10pt\">Unwind Early: Say hello to summer with our popular Summer Fridays—shorter work weeks to help you kick-start the weekend</span></li>\n<li><span style=\"font-size: 10pt\">Culture &amp; Community: Participate in fun social events (both virtual and in-person) and contribute to charity initiatives as part of our community focus</span></li>\n<li><span style=\"font-size: 10pt\">Career Growth: Our Career Framework provides clear, structured paths for growth and ongoing learning, ensuring you reach your professional goals</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Job Duties &amp; Responsibilities </span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">HR Administration &amp; Employee Support</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Serve as a first point of contact for employee questions related to HR programs, policies, benefits, and procedures.</span></li>\n<li><span style=\"font-size: 10pt\">Support day-to-day People &amp; Culture operations and administrative activities.</span></li>\n<li><span style=\"font-size: 10pt\">Prepare HR documents including employment letters, onboarding packages, policy acknowledgements, and employment changes.</span></li>\n<li><span style=\"font-size: 10pt\">Assist in coordinating employee lifecycle activities including new hires, transfers, promotions, leaves, and offboarding.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain confidentiality and professionalism when handling sensitive employee information.</span></li>\n<li><span style=\"font-size: 10pt\">Develop human resources solutions by collecting and analyzing information; recommending courses of action</span></li>\n<li><span style=\"font-size: 10pt\">Complies with Canadian &amp; USA legal requirements by studying existing and new legislation while anticipating legislation</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Recruitment, Orientation &amp; Onboarding</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Coordinate and facilitate new hire onboarding and orientation processes.</span></li>\n<li><span style=\"font-size: 10pt\">Prepare onboarding schedules, system access requests, and required documentation.</span></li>\n<li><span style=\"font-size: 10pt\">Partner with hiring managers to ensure a smooth and engaging onboarding experience.</span></li>\n<li><span style=\"font-size: 10pt\">Track completion of onboarding tasks, training, and probationary milestones.</span></li>\n<li><span style=\"font-size: 10pt\">Support recruitment activities as needed </span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Payroll &amp; Benefits Administration</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Accurately process and manage payroll for all employees, ensuring compliance with relevant laws and regulations.</span>\n<ul>\n<li><span style=\"font-size: 10pt\">Both Canadian &amp; USA payroll administration</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 10pt\">Maintain payroll-related records including employee changes, time-off tracking, and benefit deductions.</span></li>\n<li><span style=\"font-size: 10pt\">Assist with benefits and RRSP administration including enrollments, changes, and employee inquiries.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain payroll records, and resolve any payroll-related discrepancies or issues</span></li>\n<li><span style=\"font-size: 10pt\">Prepare HR and payroll-related reports, supporting internal tracking and reporting requirements, as well as supporting data for finance &amp; accounting reporting requirements.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Employee Records &amp; HRIS Management</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Maintain accurate employee records and HRIS data with a high level of attention to detail.</span></li>\n<li><span style=\"font-size: 10pt\">Conduct regular audits to ensure data integrity and compliance with internal policies and legal requirements.</span></li>\n<li><span style=\"font-size: 10pt\">Generate HR reports, metrics, and analytics as required.</span></li>\n<li><span style=\"font-size: 10pt\">Support continuous improvement of HR processes and systems.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Health &amp; Safety Coordination</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Maintain the administration and coordination of the company’s health &amp; safety program.</span></li>\n<li><span style=\"font-size: 10pt\">Maintain health &amp; safety records, training logs, and incident documentation.</span></li>\n<li><span style=\"font-size: 10pt\">Coordinate required safety training and support workplace compliance initiatives.</span></li>\n<li><span style=\"font-size: 10pt\">Support investigations, reporting, and follow-up related to workplace incidents when required.</span></li>\n</ul>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Culture &amp; Employee Experience</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Support employee engagement initiatives, events, wellness activities, and recognition programs.</span></li>\n<li><span style=\"font-size: 10pt\">Help foster a positive, inclusive, and employee-focused workplace culture.</span></li>\n<li><span style=\"font-size: 10pt\">Contribute ideas to improve employee experience, communication, and HR processes.</span></li>\n<li><span style=\"font-size: 10pt\">Participate and organize employee community initiatives, including assisting social and outreach initiatives. </span></li>\n<li><span style=\"font-size: 10pt\">Other duties as required. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Qualifications</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Post secondary degree or diploma in Human Resources.</span></li>\n<li><span style=\"font-size: 10pt\">1-2 years of work experience in a direct Human Resources role </span></li>\n<li><span style=\"font-size: 10pt\">Exposure to payroll environments in Canada and/or the U.S.</span></li>\n<li><span style=\"font-size: 10pt\">Working knowledge of HR practices, employment standards, and payroll processes.</span></li>\n<li><span style=\"font-size: 10pt\">Experience with HRIS and payroll systems is considered an asset.</span></li>\n<li><span style=\"font-size: 10pt\">CHRP designation or working toward designation is considered an asset.</span></li>\n<li><span style=\"font-size: 10pt\">Strong attention to detail with the ability to manage and verify data accurately.</span></li>\n<li><span style=\"font-size: 10pt\">Excellent organizational and time management skills, with the ability to handle multiple priorities.</span></li>\n<li><span style=\"font-size: 10pt\">Strong communication and interpersonal skills, with a service-oriented mindset.</span></li>\n<li><span style=\"font-size: 10pt\">High level of discretion and ability to manage confidential information.</span></li>\n<li><span style=\"font-size: 10pt\">Ability to analyse and present information in such a way that it is understood by everyone within the organization.</span></li>\n<li><span style=\"font-size: 10pt\">Experience with full cycle recruitment an asset</span></li>\n<li><span style=\"font-size: 10pt\">Experience using ADP and Payworks is an asset. </span></li>\n</ul>\n<p><span style=\"font-size: 12pt; font-weight: bold\">What Success Looks Like</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Employees receive a positive and seamless onboarding experience.</span></li>\n<li><span style=\"font-size: 10pt\">Payroll and employee data are maintained accurately and on time.</span></li>\n<li><span style=\"font-size: 10pt\">HR processes are organized, efficient, and compliant.</span></li>\n<li><span style=\"font-size: 10pt\">Employees feel supported through responsive and professional HR service.</span></li>\n<li><span style=\"font-size: 10pt\">Health &amp; safety administration is well-coordinated and up to date.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">The Candidate Journey</span></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Resume Review: </span><span style=\"font-size: 10pt\">Once you apply, an actual person will review your resume and we are committed to getting back to you with a response. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Phone Interview: </span><span style=\"font-size: 10pt\">PSD’s People and Culture team will connect with you to learn about your experience and discuss the role further. They’ll also give you an understanding of what the interview process involves, along with an estimated timeline. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Virtual Interview: </span><span style=\"font-size: 10pt\">Depending on the position, there will be one or two interviews with the Hiring Team that will include questions related to your skills, work experience, values and goals. We provide the opportunity to meet with a wide range of staff members so you can learn more about life at PSD Citywide. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Offer/Feedback: </span><span style=\"font-size: 10pt\">The Hiring Team will debrief and make a decision within a few days of your final interview. If successful, your Recruiter will present you with a verbal offer, followed by a formal offer letter via email. If the timing was not right for this particular opportunity, we will connect with you and provide feedback. </span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-style: italic\">PSD Citywide is committed to ensuring equal access and participation for people with disabilities. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We will do so by removing and preventing barriers to accessibility.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-style: italic\">We are committed to accommodating people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process. Should you require any accommodation, please indicate this when you apply, and we will work with you to meet your accessibility needs.</span></p>\n<p><span style=\"font-size: 10pt; font-style: italic\">PSD Citywide may use Google Gemini to assist with recruitment note taking during the hiring process. While we incorporate select AI features to enhance process efficiency, we remain committed to human-led decision making. All AI-generated outputs are subject to human review to ensure accuracy and fairness.</span></p>",
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